Freshsales vs Sage CRM
Verified ratings, feature by feature comparison and real pricing. Everything a North American business needs to pick between these two.
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Ratings
Every score, at a glance
Verified user ratings across every dimension. Freshsales against Sage CRM, nothing weighted.
Dimensions won
50Freshsales 5, Sage CRM 0
Freshsales vs Sage CRM, across 5 rating dimensions
Widest rating gap
+2.2
Freshsales leads on ease of use
Verified reviews
422
219 for Freshsales, 203 for Sage CRM
Freshsales219 verified reviews
Sage CRM203 verified reviews
Ratings by dimension
- Freshsales
- Sage CRM
Share of verified reviews
Which product reviewers actually write about.
- Freshsales219
- Sage CRM203
Cost to get started
Cheapest paid plan, shown per month.
At least one of these is quoted rather than published, so compare the ratings above and get a real number from each vendor.
Head to head
Where each one wins
Row by row, with the stronger score highlighted. Straight from verified reviews.
| Freshsales | Sage CRM | |
|---|---|---|
| Overall rating | 4.1 | 3.2 |
| Reviews | 219 | 203 |
| Ease of use | 4.5 | 2.3 |
| Value for money | 4.6 | 2.9 |
| Customer service | 3.2 | 2.7 |
| Functionality | 4.3 | 3.1 |
| Starting price | $9/mo | Custom pricing |
| Free trial | Yes | No |
| Free version | Yes | No |
Features
Feature by feature, checked off
Everything each product ships, side by side. No marketing gloss.
| Feature | Freshsales | Sage CRM |
|---|---|---|
| Built in phone with call recording | ||
| Two way email sync with sequences on Pro | ||
| AI powered contact and deal scoring | ||
| Multiple pipelines on Pro and above | ||
| Workflow automation | ||
| Territory management | ||
| Custom modules on Enterprise | ||
| Mobile app with offline access | ||
| Free tier for up to three users | ||
| Integration across the Freshworks suite | ||
| Live ERP customer and order data | ||
| Real time inventory visibility for reps | ||
| Credit status inside the customer record | ||
| Pipeline and opportunity management | ||
| Quotes and orders into Sage ERP | ||
| Case management | ||
| Email marketing campaigns | ||
| On premise or cloud hosted deployment | ||
| Customizable workflows |
Pricing
Both price lists, side by side
Every plan from both vendors, side by side, priced in US dollars.
Freshsales plans
Free
Up to 3 users. Contact and account management.
Free
no card required
- Up to 3 users
- Contact and account management
- Built in chat and email
- Mobile app
- Kanban view
Growth
Per user billed annually. One pipeline with basic automation.
$9/mo
per month
- 9 per user annually, 11 monthly
- Visual sales pipeline
- AI powered contact scoring
- Built in phone and email
- Basic workflow automation
- Custom fields and reports
Pro
Per user billed annually. Sequences, multiple pipelines and territories.
$39/mo
per month
- 39 per user annually, 47 monthly
- Multiple sales pipelines
- Sales sequences
- Territory management
- Advanced workflows
- Deal insights and forecasting
Enterprise
Per user billed annually. Custom modules, audit logs and sandbox.
$59/mo
per month
- 59 per user annually, 71 monthly
- Custom modules
- Audit logs
- Sandbox environment
- Field level permissions
- Dedicated account manager
Get current pricing
These are list prices and vendors adjust them from time to time. Check with Freshworks for the figure you will actually pay.
Sage CRM plans
Sage CRM
Priced per user, by module. Quoted through a Sage partner.
Custom
quoted by the vendor
- Sales module
- Marketing module
- Service module
- Sage ERP integration
- On premise or cloud hosted
Pricing is quoted
Sage does not publish a list price, so the only real number is the one they quote you. Ask for the implementation cost in writing at the same time.