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HubSpot CRM vs Pipedrive

Verified ratings, feature by feature comparison and real pricing. Everything a North American business needs to pick between these two.

HubSpot CRM logo

HubSpot CRM

A free CRM core with marketing and sales tools priced on top

4.4(176)
Visit HubSpot website
Pipedrive logo

Pipedrive

A pipeline, and the discipline to work it

4.4(74)
Visit Pipedrive website

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Ratings

Every score, at a glance

Verified user ratings across every dimension. HubSpot CRM against Pipedrive, nothing weighted.

Dimensions won

22HubSpot CRM 2, Pipedrive 2

HubSpot CRM vs Pipedrive, across 5 rating dimensions

Widest rating gap

+0.6

HubSpot CRM leads on functionality

Verified reviews

250

176 for HubSpot CRM, 74 for Pipedrive

HubSpot CRM logoHubSpot CRM
4.4 out of 5

176 verified reviews

Pipedrive logoPipedrive
4.4 out of 5

74 verified reviews

Ratings by dimension

  • HubSpot CRM
  • Pipedrive
Overall
4.4
4.4
Ease of use
4.9
4.8
Value for money
4.1
4.6
Customer service
4.4
4.5
Functionality
4.4
3.8

Share of verified reviews

Which product reviewers actually write about.

250verified reviews
  • HubSpot CRM176
  • Pipedrive74

Cost to get started

Cheapest paid plan, shown per month.

HubSpot CRMFree
Pipedrive$24/user/mo

At least one of these is quoted rather than published, so compare the ratings above and get a real number from each vendor.

Head to head

Where each one wins

Row by row, with the stronger score highlighted. Straight from verified reviews.

HubSpot CRM against Pipedrive, row by row
HubSpot CRMPipedrive
Overall rating4.44.4
Reviews17674
Ease of use4.94.8
Value for money4.14.6
Customer service4.44.5
Functionality4.43.8
Starting priceFree$24/user/mo
Free trialYesYes
Free versionYesNo

Features

Feature by feature, checked off

Everything each product ships, side by side. No marketing gloss.

Features HubSpot CRM and Pipedrive each ship
FeatureHubSpot CRMPipedrive
Free CRM for unlimited users
Contact and deal management
Email tracking and templates
Meeting scheduling links
Multiple deal pipelines
Sales sequences
Live chat and chatbots
Marketing and sales on one record
Quotes and payment links
Forecasting
Custom reporting dashboards
Visual sales pipeline
Activity based selling
Two way email sync
Workflow automation
Revenue forecasting
Quotes and e-signatures
Meeting scheduler
Custom fields and pipelines
Team permissions
Mobile apps

Pricing

Both price lists, side by side

Every plan from both vendors, side by side, priced in US dollars.

HubSpot CRM plans

Free

The CRM core, at no cost, for unlimited users.

Free

no card required

Start free trial
  • Contact and deal management
  • Email tracking and templates
  • Meeting scheduling
  • Live chat
  • Basic reporting dashboards

Sales Hub Starter

Removes HubSpot branding and adds real pipeline tooling.

$20/user/mo

per user/month

Start free trial
  • Everything in Free
  • Multiple deal pipelines
  • Sales automation
  • Goal tracking
  • Payment links

Sales Hub Professional

Adds sequences, forecasting and custom reporting.

$100/user/mo

per user/month

Start free trial
  • Everything in Starter
  • Sales sequences
  • Forecasting
  • Custom reporting
  • Deal and quote approvals
Straight from the vendor

Get current pricing

These are list prices and vendors adjust them from time to time. Check with HubSpot for the figure you will actually pay.

Visit HubSpot

Pipedrive plans

Essential

Billed annually. Pipeline and activity management.

$24/user/mo

per user/month

Start free trial
  • Visual sales pipeline
  • Contact and deal management
  • Activity reminders
  • Custom fields
  • Mobile apps

Advanced

Billed annually. Email sync and automation.

$44/user/mo

per user/month

Start free trial
  • Everything in Essential
  • Two way email sync
  • Workflow automation
  • Meeting scheduler
  • Group emailing

Professional

Billed annually. Forecasting, quotes and permissions.

$79/user/mo

per user/month

Start free trial
  • Everything in Advanced
  • Revenue forecasting
  • Quotes and e-signatures
  • Team management
  • Custom permissions
Straight from the vendor

Get current pricing

These are list prices and vendors adjust them from time to time. Check with Pipedrive for the figure you will actually pay.

Visit Pipedrive