Paychex Flex vs Paycom
Verified ratings, feature by feature comparison and real pricing. Everything a North American business needs to pick between these two.
Some links here are affiliate links, so we may earn a commission at no cost to you. It never affects a rating or a ranking. How this works.
Ratings
Every score, at a glance
Verified user ratings across every dimension. Paychex Flex against Paycom, nothing weighted.
Dimensions won
41Paychex Flex 4, Paycom 1
Paychex Flex vs Paycom, across 5 rating dimensions
Widest rating gap
+1.5
Paychex Flex leads on customer service
Verified reviews
374
87 for Paychex Flex, 287 for Paycom
Paychex Flex87 verified reviews
Paycom287 verified reviews
Ratings by dimension
- Paychex Flex
- Paycom
Share of verified reviews
Which product reviewers actually write about.
- Paychex Flex87
- Paycom287
Cost to get started
Cheapest paid plan, shown per month.
At least one of these is quoted rather than published, so compare the ratings above and get a real number from each vendor.
Head to head
Where each one wins
Row by row, with the stronger score highlighted. Straight from verified reviews.
| Paychex Flex | Paycom | |
|---|---|---|
| Overall rating | 3.8 | 3.5 |
| Reviews | 87 | 287 |
| Ease of use | 3.4 | 3.0 |
| Value for money | 3.0 | 2.6 |
| Customer service | 4.1 | 2.6 |
| Functionality | 4.0 | 4.2 |
| Starting price | $39/mo | Custom pricing |
| Free trial | Yes | No |
| Free version | No | No |
Features
Feature by feature, checked off
Everything each product ships, side by side. No marketing gloss.
| Feature | Paychex Flex | Paycom |
|---|---|---|
| Full service US payroll | ||
| Dedicated payroll specialist | ||
| Automatic federal, state and local filing | ||
| Garnishment payment service | ||
| New hire reporting | ||
| Benefits administration | ||
| HR support and handbook builder | ||
| Time and attendance | ||
| Workers compensation | ||
| Employee self service | ||
| General ledger integration | ||
| Single database across payroll, HR, time and talent | ||
| Beti employee driven payroll review | ||
| Multi state withholding and reciprocity | ||
| Garnishment administration | ||
| Benefits administration with carrier feeds | ||
| Time and attendance with complex rule support | ||
| Applicant tracking and onboarding | ||
| Performance management | ||
| Learning management | ||
| Reporting across the full employee lifecycle |
Pricing
Both price lists, side by side
Every plan from both vendors, side by side, priced in US dollars.
Paychex Flex plans
Essentials
$39 base plus $5 per person. Self service payroll and filings.
$39/mo
per month
- Full service payroll
- Automatic federal and state filing
- New hire reporting
- Employee self service
- 24/7 support
Select
Quoted. Adds a dedicated specialist and more HR tooling.
Custom
quoted by the vendor
- Everything in Essentials
- Dedicated payroll specialist
- Learning management
- Garnishment payment service
- General ledger integration
Pro
Quoted. Full HR support and analytics.
Custom
quoted by the vendor
- Everything in Select
- HR professional access
- Employee handbook builder
- Workers compensation administration
- Advanced analytics
Get current pricing
These are list prices and vendors adjust them from time to time. Check with Paychex for the figure you will actually pay.
Paycom plans
Custom quote
Paycom publishes no pricing. Every deal is quoted per employee per month after a sales conversation.
Custom
quoted by the vendor
- Priced per employee per month
- One time implementation fee applies
- Modules selected individually
- Rate depends on headcount and negotiation
- No published list price
Pricing is quoted
Paycom does not publish a list price, so the only real number is the one they quote you. Ask for the implementation cost in writing at the same time.