Sage CRM vs Zoho CRM
Verified ratings, feature by feature comparison and real pricing. Everything a North American business needs to pick between these two.
Zoho CRM
Serious CRM capability at a fraction of the per seat cost
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Ratings
Every score, at a glance
Verified user ratings across every dimension. Sage CRM against Zoho CRM, nothing weighted.
Dimensions won
05Sage CRM 0, Zoho CRM 5
Sage CRM vs Zoho CRM, across 5 rating dimensions
Widest rating gap
+1.8
Zoho CRM leads on value for money
Verified reviews
311
203 for Sage CRM, 108 for Zoho CRM
Sage CRM203 verified reviews
Zoho CRM108 verified reviews
Ratings by dimension
- Sage CRM
- Zoho CRM
Share of verified reviews
Which product reviewers actually write about.
- Sage CRM203
- Zoho CRM108
Cost to get started
Cheapest paid plan, shown per month.
At least one of these is quoted rather than published, so compare the ratings above and get a real number from each vendor.
Head to head
Where each one wins
Row by row, with the stronger score highlighted. Straight from verified reviews.
| Sage CRM | Zoho CRM | |
|---|---|---|
| Overall rating | 3.2 | 4.1 |
| Reviews | 203 | 108 |
| Ease of use | 2.3 | 3.4 |
| Value for money | 2.9 | 4.7 |
| Customer service | 2.7 | 3.5 |
| Functionality | 3.1 | 4.3 |
| Starting price | Custom pricing | $14/user/mo |
| Free trial | No | Yes |
| Free version | No | Yes |
Features
Feature by feature, checked off
Everything each product ships, side by side. No marketing gloss.
| Feature | Sage CRM | Zoho CRM |
|---|---|---|
| Live ERP customer and order data | ||
| Real time inventory visibility for reps | ||
| Credit status inside the customer record | ||
| Pipeline and opportunity management | ||
| Quotes and orders into Sage ERP | ||
| Case management | ||
| Email marketing campaigns | ||
| On premise or cloud hosted deployment | ||
| Customizable workflows | ||
| Lead and deal management | ||
| Workflow automation | ||
| Blueprint process enforcement | ||
| Custom modules and fields | ||
| Territory management | ||
| Sales forecasting | ||
| Scoring rules | ||
| Inventory management | ||
| Zia AI assistant | ||
| Full developer API | ||
| Mobile apps |
Pricing
Both price lists, side by side
Every plan from both vendors, side by side, priced in US dollars.
Sage CRM plans
Sage CRM
Priced per user, by module. Quoted through a Sage partner.
Custom
quoted by the vendor
- Sales module
- Marketing module
- Service module
- Sage ERP integration
- On premise or cloud hosted
Pricing is quoted
Sage does not publish a list price, so the only real number is the one they quote you. Ask for the implementation cost in writing at the same time.
Zoho CRM plans
Free
Up to 3 users. Enough to run a small pipeline properly.
Free
no card required
- 3 users
- Lead and contact management
- Deal pipeline
- Task management
- Mobile apps
Standard
Billed annually. Scoring rules and basic automation.
$14/user/mo
per user/month
- Scoring rules
- Workflow automation
- Custom dashboards
- Mass email
- Sales forecasting
Professional
Billed annually. Where the product gets genuinely strong.
$23/user/mo
per user/month
- Everything in Standard
- Blueprint process management
- Inventory management
- Email integration
- Validation rules
Enterprise
Billed annually. Custom modules and full API access.
$40/user/mo
per user/month
- Everything in Professional
- Custom modules and buttons
- Territory management
- Zia AI assistant
- Full developer API
Get current pricing
These are list prices and vendors adjust them from time to time. Check with Zoho Corporation for the figure you will actually pay.