Verified userLinkedIn confirmedUsed 6 to 12 months
The price moved up and budgets did not
The screens are dense and the terminology comes from the Navision era. New finance hires need weeks rather than days, and that training cost is real and never appears in any comparison.
Pros
Two way Excel editing that writes back to the ledger
Cons
Dense screens with terminology from an older era
Ease of use
Value for money
Customer service
Functionality
61 found this helpful
Genevieve Rasmussen
Project Manager, Meridian Dental Group
United States·Nonprofit·11 to 50 employees
4.0
Jun 21, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Power BI on live data without a warehouse
Our implementation partner had done four companies in our industry and it showed. They pushed back on things we asked for that would have hurt us later. That relationship, not the software, is why this went well.
Pros
One flow from quote through to cash
Cons
Customization needs scarce and expensive AL developers
Ease of use
Value for money
Customer service
Functionality
57 found this helpful
Marisol Zimmerman
Office Manager, Summit Physio
United States·Professional services·1 to 10 employees
3.0
Dec 23, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Your partner determines the outcome
Twice yearly release waves keep the product moving and mean a testing cycle we have to staff each time. It is the right trade and it is two weeks of somebody's year.
Pros
Approvals inside Teams where staff already work
Cons
Essentials moved up to eighty dollars per user per month
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJan 2, 2026
We appreciate you sharing this. Release readiness is something we want to make easier and your input is useful. Your partner or account team can discuss preview environments that may reduce your testing burden.
57 found this helpful
Gordon Lin
Managing Partner, Beacon Legal Partners
United States·Nonprofit·11 to 50 employees
2.0
Oct 16, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Support routes you back to the partner
When something breaks, Microsoft routes you to your partner and the partner bills you. For an issue that turned out to be a platform bug, I paid consultancy hours to have it diagnosed and reported. That model is hard to accept.
Pros
Power BI on live data without a warehouse project
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
56 found this helpful
Ingrid Ivanov
HR Manager, Beacon Legal Partners
United States·Ecommerce·500+ employees
3.0
Jan 5, 2026
Used 1 to 2 years
Release waves are good and cost you testing
The screens are dense and the terminology comes from the Navision era. New finance hires need weeks rather than days, and that training cost is real and never appears in any comparison.
Pros
Two way Excel editing that writes back to the ledger
Our implementation partner had done four companies in our industry and it showed. They pushed back on things we asked for that would have hurt us later. That relationship, not the software, is why this went well.
Pros
Approvals inside Teams where staff already work
Cons
The outcome depends almost entirely on your implementation partner
Ease of use
Value for money
Customer service
Functionality
54 found this helpful
Leonard Bernard
Controller, Fairview Veterinary
United States·Accounting·1 to 10 employees
2.0
Nov 5, 2024
Used 2 or more years
Support routes you back to the partner
Our first partner configured the inventory setup wrong, then put a junior on the project, then went quiet. We paid a second firm to redo most of it. Fourteen months and roughly double the budget. The software was never the problem and nobody warns you how much rides on the channel.
Pros
Dimensions that keep the chart of accounts small
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
53 found this helpful
Bethany Ortiz
HR Manager, Northgate Logistics
United States·Professional services·51 to 200 employees
4.0
May 9, 2026
Verified userUsed 1 to 2 years
Eight dollar licences for everyone who only reads
Our implementation partner had done four companies in our industry and it showed. They pushed back on things we asked for that would have hurt us later. That relationship, not the software, is why this went well.
Pros
Two way Excel editing that writes back to the ledger
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
52 found this helpful
Marcus Kessler
Practice Manager, Prairie Rose Bakery
United States·Accounting·51 to 200 employees
5.0
Oct 14, 2024
LinkedIn confirmedUsed 6 to 12 months
Approvals happen in Teams where people already are
The Team Members licence at eight dollars covers everyone who needs to look things up and approve. We have thirty one full users and about ninety Team Members. Costing all of those at the full rate would have made the project impossible.
Pros
Dimensions that keep the chart of accounts small
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
52 found this helpful
Sanjay Haugen
Director of Finance, Northern Star Staffing
United States·Transport and logistics·51 to 200 employees
5.0
Oct 3, 2024
Verified userUsed 1 to 2 years
Our partner knew manufacturing properly
Power BI reads Business Central directly, so our dashboards are on live data rather than a nightly extract. Our previous ERP needed a warehouse project to answer anything.
Pros
Approvals inside Teams where staff already work
Cons
Customization needs scarce and expensive AL developers
Ease of use
Value for money
Customer service
Functionality
52 found this helpful
Curtis Ashford
Director of Finance, Vertex Machine Works
United States·Legal·1 to 10 employees
2.0
Dec 4, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Customization needs an AL developer and a queue
Our first partner configured the inventory setup wrong, then put a junior on the project, then went quiet. We paid a second firm to redo most of it. Fourteen months and roughly double the budget. The software was never the problem and nobody warns you how much rides on the channel.
Pros
Dimensions that keep the chart of accounts small
Cons
The outcome depends almost entirely on your implementation partner
Ease of use
Value for money
Customer service
Functionality
50 found this helpful
Katya Valentine
HR Manager, Coastline Outfitters
Canada·Software·201 to 500 employees
3.0
Jan 28, 2026
Verified userUsed 6 to 12 months
The price moved up and budgets did not
Twice yearly release waves keep the product moving and mean a testing cycle we have to staff each time. It is the right trade and it is two weeks of somebody's year.
Pros
Low cost Team Members licence for readers and approvers
Cons
The outcome depends almost entirely on your implementation partner
Ease of use
Value for money
Customer service
Functionality
48 found this helpful
Ulises Silva
VP of Sales, Harborline Supply
United States·Software·11 to 50 employees
1.0
Oct 23, 2025
LinkedIn confirmedUsed 6 to 12 months
Customization needs an AL developer and a queue
Quoted eight months, took twenty. Data migration was most of it and much of that was our own data being worse than we admitted. The rest was scope the partner should have found in discovery. Ask hard questions about what discovery covers.
Pros
Approvals inside Teams where staff already work
Cons
Customization needs scarce and expensive AL developers
Ease of use
Value for money
Customer service
Functionality
48 found this helpful
Preston Tanaka
Owner, Kestrel Analytics
Canada·Real estate·11 to 50 employees
5.0
Aug 11, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Dimensions ended our chart of accounts sprawl
Purchase approvals arrive in Teams and get approved in Teams. Nobody logs into the ERP to approve a requisition, which means approvals happen the same day rather than the same week.
Pros
Power BI on live data without a warehouse project
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
47 found this helpful
Hannah Bell
Chief of Staff, Granite Peak Roofing
Canada·Ecommerce·51 to 200 employees
4.0
Jun 11, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Our partner knew manufacturing properly
Dimensions mean we stopped encoding department and location into account codes. Our chart of accounts went from about eleven hundred accounts to under three hundred, and reporting by any combination is now a filter rather than a rebuild.
Pros
Power BI on live data without a warehouse project
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
46 found this helpful
Felicia Calloway
Finance Manager, Summit Physio
United States·Accounting·1 to 10 employees
1.0
Dec 13, 2025
Used less than 6 months
Our first partner nearly sank the project
When something breaks, Microsoft routes you to your partner and the partner bills you. For an issue that turned out to be a platform bug, I paid consultancy hours to have it diagnosed and reported. That model is hard to accept.
Pros
Low cost Team Members licence for readers and approvers
Cons
Essentials moved up to eighty dollars per user per month
Ease of use
Value for money
Customer service
Functionality
46 found this helpful
Ian Vasquez
Controller, Falcon Ridge Landscaping
United States·Hospitality·11 to 50 employees
4.0
Mar 14, 2025
Verified userUsed 6 to 12 months
Approvals happen in Teams where people already are
Dimensions mean we stopped encoding department and location into account codes. Our chart of accounts went from about eleven hundred accounts to under three hundred, and reporting by any combination is now a filter rather than a rebuild.
Pros
Two way Excel editing that writes back to the ledger
Cons
Essentials moved up to eighty dollars per user per month
Ease of use
Value for money
Customer service
Functionality
46 found this helpful
Zachary Osei
Owner, Hillcrest Family Clinic
United States·Marketing·11 to 50 employees
3.0
Jan 11, 2025
LinkedIn confirmedUsed 2 or more years
Your partner determines the outcome
The screens are dense and the terminology comes from the Navision era. New finance hires need weeks rather than days, and that training cost is real and never appears in any comparison.
Pros
Power BI on live data without a warehouse project
Cons
Essentials moved up to eighty dollars per user per month
Ease of use
Value for money
Customer service
Functionality
46 found this helpful
Ophelia Marchetti
People Operations Lead, Maplewood Childcare
United States·Retail·51 to 200 employees
4.0
Sep 9, 2024
Verified userUsed 6 to 12 months
Excel editing that writes back to the ledger
Our implementation partner had done four companies in our industry and it showed. They pushed back on things we asked for that would have hurt us later. That relationship, not the software, is why this went well.
Pros
Two way Excel editing that writes back to the ledger
Our implementation partner had done four companies in our industry and it showed. They pushed back on things we asked for that would have hurt us later. That relationship, not the software, is why this went well.
Canada
United States