We have people in four states and the compliance surface terrified me. Registrations, filings, state specific requirements. That is now their problem rather than mine and it is the single largest reason we pay the premium.
Pros
Simple enough that a founder keeps it maintained
Cons
Leaving means unwinding an employer of record relationship
Ease of use
Value for money
Customer service
Functionality
58 found this helpful
Joelle Leclerc
Managing Partner, Summit Physio
United States·Education·51 to 200 employees
4.0
Jun 29, 2025
Verified userUsed 2 or more years
Simple enough that I actually maintain it
Every other PEO we spoke to would not give a number without a discovery call and a proposal. Justworks publishes seventy nine and one hundred and nine per employee on their website. That transparency is why they got our shortlist and eventually our business.
Pros
Access to large group health plans a small employer cannot buy alone
Cons
You are limited to the benefit plans they offer
Ease of use
Value for money
Customer service
Functionality
57 found this helpful
Tomas Ferreira
Bookkeeper, Falcon Ridge Landscaping
Canada·Financial services·51 to 200 employees
4.0
Oct 6, 2025
Verified userUsed 1 to 2 years
Onboarding a new state took a day
We hired our first employee in a new state on a Tuesday and were compliant there by Wednesday. Doing that ourselves would have been weeks of registration paperwork.
Pros
Multi state compliance and registration handled for you
Cons
Co employment needs explaining to your team
Ease of use
Value for money
Customer service
Functionality
56 found this helpful
Grace Wesley
Practice Manager, Trailhead Bicycles
United States·Ecommerce·1 to 10 employees
5.0
May 26, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Workers compensation handled without a broker
Payroll runs itself, the 401(k) is integrated, and I have not thought about a tax filing in two years. For a company of our size that is the entire value proposition.
Pros
Published per employee pricing in a market that hides it
Cons
HR features beyond the core are thin
Ease of use
Value for money
Customer service
Functionality
55 found this helpful
Laura Haugen
Office Manager, Northgate Logistics
United States·Healthcare·201 to 500 employees
5.0
Aug 24, 2024
Verified userUsed 6 to 12 months
It published a price, which nobody else did
We hired our first employee in a new state on a Tuesday and were compliant there by Wednesday. Doing that ourselves would have been weeks of registration paperwork.
Pros
Simple enough that a founder keeps it maintained
Cons
Corrections to filings can take weeks to resolve
Ease of use
Value for money
Customer service
Functionality
55 found this helpful
Hugo Haugen
Head of Operations, Harborline Supply
United States·Hospitality·11 to 50 employees
4.0
Jun 5, 2026
LinkedIn confirmedUsed 1 to 2 years
Onboarding a new state took a day
Every other PEO we spoke to would not give a number without a discovery call and a proposal. Justworks publishes seventy nine and one hundred and nine per employee on their website. That transparency is why they got our shortlist and eventually our business.
Pros
Multi state compliance and registration handled for you
Cons
The value case weakens as you pass roughly a hundred employees
Ease of use
Value for money
Customer service
Functionality
54 found this helpful
Dominic Sinclair
Studio Director, Clearview Windows
United States·Marketing·1 to 10 employees
4.0
Mar 24, 2025
Verified userUsed 1 to 2 years
Compliance in four states stopped being my problem
Workers compensation is bundled rather than a separate broker relationship and a separate audit. That removed an annual exercise nobody on our team was qualified to do.
Pros
Multi state compliance and registration handled for you
Cons
Corrections to filings can take weeks to resolve
Ease of use
Value for money
Customer service
Functionality
53 found this helpful
Gregory Zimmerman
People Operations Lead, Ironwood Fabrication
United States·Accounting·1 to 10 employees
4.0
Dec 31, 2024
Verified userLinkedIn confirmedUsed less than 6 months
It published a price, which nobody else did
I have contacted support at genuinely odd hours and got a competent human quickly, by phone and by Slack. As a founder doing HR at eleven at night after the real work, that availability is not a nice to have.
Pros
Access to large group health plans a small employer cannot buy alone
Cons
Corrections to filings can take weeks to resolve
Ease of use
Value for money
Customer service
Functionality
53 found this helpful
Nadia Eberhardt
Founder, Harborline Supply
United States·Healthcare·11 to 50 employees
4.0
Apr 3, 2026
Verified userUsed 2 or more years
Simple enough that I actually maintain it
We are nineteen people and we offer health coverage that our candidates recognise from much larger employers. Shopping that on our own we were quoted terribly. Inside the pooled risk it is a different market, and it has directly won us two hires against bigger competitors.
Pros
Published per employee pricing in a market that hides it
Cons
HR features beyond the core are thin
Ease of use
Value for money
Customer service
Functionality
51 found this helpful
Simone Jain
People Operations Lead, Fairview Veterinary
United States·Legal·1 to 10 employees
3.0
Apr 12, 2025
Used 1 to 2 years
The maths changes as you grow
Performance reviews, applicant tracking and org planning are thin or absent. We run a separate tool for that. Justworks is a PEO first and an HR platform second, and the marketing slightly blurs that.
Pros
Multi state compliance and registration handled for you
Cons
HR features beyond the core are thin
Ease of use
Value for money
Customer service
Functionality
Response from the vendorApr 17, 2025
Thank you for the feedback. We are sorry the correction took as long as it did, as amended filings depend partly on agency timelines but our communication should have been clearer. Please reach out if anything is still open.
51 found this helpful
Adele Fairbanks
General Manager, Meridian Dental Group
Canada·Manufacturing·1 to 10 employees
4.0
Dec 16, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
It published a price, which nobody else did
The platform is simple enough that I actually keep it current. Every HR system I ran before this decayed because maintaining it was a project. This one takes minutes.
Pros
Multi state compliance and registration handled for you
Cons
Co employment needs explaining to your team
Ease of use
Value for money
Customer service
Functionality
50 found this helpful
Mabel Buchanan
Founder, Harborline Supply
United States·Hospitality·51 to 200 employees
5.0
Aug 30, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Health plans we could never buy alone
I have contacted support at genuinely odd hours and got a competent human quickly, by phone and by Slack. As a founder doing HR at eleven at night after the real work, that availability is not a nice to have.
Pros
Support available around the clock by phone, chat and Slack
Cons
Leaving means unwinding an employer of record relationship
Ease of use
Value for money
Customer service
Functionality
49 found this helpful
Amelia Finnegan
HR Manager, Kestrel Analytics
Canada·Marketing·1 to 10 employees
3.0
Apr 1, 2025
Verified userUsed 1 to 2 years
Fewer HR features than a dedicated system
Performance reviews, applicant tracking and org planning are thin or absent. We run a separate tool for that. Justworks is a PEO first and an HR platform second, and the marketing slightly blurs that.
Pros
Access to large group health plans a small employer cannot buy alone
Cons
HR features beyond the core are thin
Ease of use
Value for money
Customer service
Functionality
49 found this helpful
Marcus Raghavan
Office Manager, Meridian Dental Group
United States·Ecommerce·1 to 10 employees
5.0
Sep 22, 2025
Verified userUsed 1 to 2 years
Health plans we could never buy alone
Every other PEO we spoke to would not give a number without a discovery call and a proposal. Justworks publishes seventy nine and one hundred and nine per employee on their website. That transparency is why they got our shortlist and eventually our business.
Pros
Support available around the clock by phone, chat and Slack
Cons
Leaving means unwinding an employer of record relationship
Ease of use
Value for money
Customer service
Functionality
46 found this helpful
Greta Whitaker
Bookkeeper, Summit Physio
United States·Ecommerce·1 to 10 employees
3.0
Nov 30, 2025
Used 6 to 12 months
The maths changes as you grow
Performance reviews, applicant tracking and org planning are thin or absent. We run a separate tool for that. Justworks is a PEO first and an HR platform second, and the marketing slightly blurs that.
Pros
Multi state compliance and registration handled for you
Cons
Leaving means unwinding an employer of record relationship
Ease of use
Value for money
Customer service
Functionality
Response from the vendorDec 3, 2025
Thank you for the feedback. We are sorry the correction took as long as it did, as amended filings depend partly on agency timelines but our communication should have been clearer. Please reach out if anything is still open.
45 found this helpful
Yosef Farouk
Accountant, Sandbar Hospitality
Canada·Manufacturing·201 to 500 employees
5.0
Feb 4, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Health plans we could never buy alone
Payroll runs itself, the 401(k) is integrated, and I have not thought about a tax filing in two years. For a company of our size that is the entire value proposition.
Pros
Published per employee pricing in a market that hides it
Cons
You are limited to the benefit plans they offer
Ease of use
Value for money
Customer service
Functionality
44 found this helpful
Adele Kovac
Chief of Staff, Beacon Legal Partners
United States·Professional services·11 to 50 employees
5.0
Oct 25, 2024
LinkedIn confirmedUsed 1 to 2 years
We hire against companies ten times our size
Every other PEO we spoke to would not give a number without a discovery call and a proposal. Justworks publishes seventy nine and one hundred and nine per employee on their website. That transparency is why they got our shortlist and eventually our business.
Pros
Multi state compliance and registration handled for you
Cons
You are limited to the benefit plans they offer
Ease of use
Value for money
Customer service
Functionality
43 found this helpful
Ingrid Gallardo
Owner, Aurora Print House
Other·Software·500+ employees
5.0
Sep 22, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Support answers at eleven at night
We hired our first employee in a new state on a Tuesday and were compliant there by Wednesday. Doing that ourselves would have been weeks of registration paperwork.
Pros
Support available around the clock by phone, chat and Slack
Cons
Corrections to filings can take weeks to resolve
Ease of use
Value for money
Customer service
Functionality
43 found this helpful
Hannah Montoya
Managing Partner, Fairview Veterinary
United States·Accounting·201 to 500 employees
4.0
Sep 6, 2025
Used 1 to 2 years
Simple enough that I actually maintain it
I have contacted support at genuinely odd hours and got a competent human quickly, by phone and by Slack. As a founder doing HR at eleven at night after the real work, that availability is not a nice to have.
Pros
Simple enough that a founder keeps it maintained
Cons
Corrections to filings can take weeks to resolve
Ease of use
Value for money
Customer service
Functionality
41 found this helpful
Uma Kowalski
VP of Sales, Northgate Logistics
United States·Transport and logistics·51 to 200 employees
3.0
Aug 3, 2024
Verified userLinkedIn confirmedUsed less than 6 months
You live inside their plan structure
At fifteen people the pooled rates were a bargain. At around a hundred and thirty we started getting comparable direct quotes and the per employee fee became the expensive part. We are modelling a move, which I understand is the normal life cycle rather than a complaint.
Pros
Support available around the clock by phone, chat and Slack
Canada
United States