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Sage 100 Contractor reviews

3.6(236 reviews)
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Showing 1 to 20 of 236 reviews

Trisha Yates

Project Manager, Prairie Rose Bakery

CanadaRetail11 to 50 employees

4.0

Feb 5, 2025

Verified userLinkedIn confirmedUsed 1 to 2 years

Committed costs changed how we bid

QuickBooks told us we were profitable at the end of the year. This tells us whether this job is profitable this week. That is the entire difference and it is worth every hour of the migration.

Pros

Committed cost visibility before invoices arrive

Cons

Support quality is inconsistent across the channel

Ease of use
Value for money
Customer service
Functionality
62 found this helpful

Julius Ferrari

HR Manager, Falcon Ridge Landscaping

United StatesAccounting51 to 200 employees

5.0

Jan 13, 2026

Verified userUsed 1 to 2 years

Committed costs changed how we bid

QuickBooks told us we were profitable at the end of the year. This tells us whether this job is profitable this week. That is the entire difference and it is worth every hour of the migration.

Pros

AIA G702 and G703 progress billing built in

Cons

Implementation is a real project with real internal work

Ease of use
Value for money
Customer service
Functionality
57 found this helpful

Wesley Ishikawa

General Manager, Lantern Creative

United StatesManufacturing11 to 50 employees

5.0

Nov 23, 2024

Verified userLinkedIn confirmedUsed 1 to 2 years

We finally know if a job is making money

QuickBooks told us we were profitable at the end of the year. This tells us whether this job is profitable this week. That is the entire difference and it is worth every hour of the migration.

Pros

Retainage tracked on both receivables and payables

Cons

Support quality is inconsistent across the channel

Ease of use
Value for money
Customer service
Functionality
54 found this helpful

Julius Nakashima

Office Manager, Sandbar Hospitality

United StatesFinancial services51 to 200 employees

5.0

Jan 30, 2025

Verified userUsed 2 or more years

AIA billing without a spreadsheet

Certified payroll for prevailing wage work used to take our bookkeeper two days a week. It is now a report. We took on more public work specifically because that constraint disappeared.

Pros

Committed cost visibility before invoices arrive

Cons

Estimating needs weeks of setup to be useful

Ease of use
Value for money
Customer service
Functionality
53 found this helpful

Nolan Reyes

Finance Manager, Harborline Supply

United StatesFinancial services1 to 10 employees

3.0

Oct 12, 2024

Verified userLinkedIn confirmedUsed 1 to 2 years

Windows software in a mobile industry

It is a Windows application and it looks like one from a decade ago. Our younger PMs comment on it. Then they use it, because it answers questions nothing else answers.

Pros

AIA G702 and G703 progress billing built in

Cons

Implementation is a real project with real internal work

Ease of use
Value for money
Customer service
Functionality

Response from the vendorOct 20, 2024

Thank you for the feedback. We know field access matters to contractors and we would welcome the chance to show you the mobile options available. Please reach out to your Sage partner.

50 found this helpful

Sarah Petrov

Chief of Staff, Bluewater Consulting

United StatesMarketing1 to 10 employees

5.0

Jul 8, 2026

Used 1 to 2 years

Certified payroll stopped being a nightmare

Committed costs from purchase orders and subcontracts show up before the invoice arrives, so I see the overrun coming instead of discovering it at closeout. We have changed how we bid because of what it showed us.

Pros

AIA G702 and G703 progress billing built in

Cons

Interface is dated Windows software

Ease of use
Value for money
Customer service
Functionality
49 found this helpful

Xander Donovan

Operations Manager, Coastline Outfitters

United StatesConstruction11 to 50 employees

5.0

Aug 16, 2024

Verified userLinkedIn confirmedUsed 2 or more years

Certified payroll stopped being a nightmare

AIA G702 and G703 come out of the system correctly. We built those in Excel for nine years and every single one was a chance to make an expensive mistake.

Pros

AIA G702 and G703 progress billing built in

Cons

Support quality is inconsistent across the channel

Ease of use
Value for money
Customer service
Functionality
49 found this helpful

Vanessa Sinclair

Operations Manager, Hillcrest Family Clinic

CanadaSoftware1 to 10 employees

4.0

Apr 16, 2026

Verified userUsed 1 to 2 years

QuickBooks could not answer the only question that mattered

Retainage tracked on receivables and payables both. Our old system handled one side and we chased the other in a spreadsheet that was always wrong.

Pros

Retainage tracked on both receivables and payables

Cons

Estimating needs weeks of setup to be useful

Ease of use
Value for money
Customer service
Functionality
46 found this helpful

Deepa Harrington

Operations Manager, Aurora Print House

United StatesConstruction1 to 10 employees

3.0

Aug 6, 2024

Verified userUsed 6 to 12 months

Windows software in a mobile industry

The estimating module is powerful and it needs weeks of setup with your own assemblies and costs before it earns its place. We nearly abandoned it in month two. A year in it is the thing we would not give up.

Pros

Committed cost visibility before invoices arrive

Cons

Estimating needs weeks of setup to be useful

Ease of use
Value for money
Customer service
Functionality
46 found this helpful

Rachel Norton

Chief of Staff, Coastline Outfitters

United StatesReal estate11 to 50 employees

4.0

Oct 26, 2025

LinkedIn confirmedUsed 6 to 12 months

AIA billing without a spreadsheet

Cost to complete is real here, not a guess. My PMs see margin erosion in week three and can actually do something about it.

Pros

AIA G702 and G703 progress billing built in

Cons

Interface is dated Windows software

Ease of use
Value for money
Customer service
Functionality
45 found this helpful

Adrian Whitaker

Bookkeeper, Harborline Supply

United StatesFinancial services1 to 10 employees

2.0

Jun 23, 2026

Used 6 to 12 months

The field experience does not exist

Support quality varies enormously depending on who you get and whether you go through Sage or the partner. One call solved a payroll issue in ten minutes. The next took nine days for something simpler. That inconsistency is hard to plan around.

Pros

Committed cost visibility before invoices arrive

Cons

Implementation is a real project with real internal work

Ease of use
Value for money
Customer service
Functionality
44 found this helpful

Marcus Villanueva

Operations Manager, Northgate Logistics

CanadaAccounting11 to 50 employees

5.0

May 8, 2026

Verified userLinkedIn confirmedUsed 2 or more years

Certified payroll stopped being a nightmare

Retainage tracked on receivables and payables both. Our old system handled one side and we chased the other in a spreadsheet that was always wrong.

Pros

Certified payroll for prevailing wage work

Cons

Interface is dated Windows software

Ease of use
Value for money
Customer service
Functionality
44 found this helpful

Joelle Farouk

Founder, Cedar & Vine Interiors

CanadaSoftware11 to 50 employees

3.0

Mar 15, 2026

Verified userLinkedIn confirmedUsed 2 or more years

Windows software in a mobile industry

Implementation was three months and genuinely hard. Our data was a mess and the chart of accounts had to be rebuilt for job costing. Worth it, and nobody told us how much of the work would be ours.

Pros

Committed cost visibility before invoices arrive

Cons

Support quality is inconsistent across the channel

Ease of use
Value for money
Customer service
Functionality
44 found this helpful

Sarah Thibault

Operations Manager, Meridian Dental Group

United StatesEducation51 to 200 employees

5.0

Oct 24, 2025

Verified userUsed 2 or more years

QuickBooks could not answer the only question that mattered

Committed costs from purchase orders and subcontracts show up before the invoice arrives, so I see the overrun coming instead of discovering it at closeout. We have changed how we bid because of what it showed us.

Pros

AIA G702 and G703 progress billing built in

Cons

Field and mobile experience is effectively absent

Ease of use
Value for money
Customer service
Functionality
44 found this helpful

Meredith Raghavan

Controller, Northgate Logistics

CanadaNonprofit51 to 200 employees

1.0

Mar 10, 2026

Used 2 or more years

Steeper than we were told

Our superintendents cannot use it on site in any meaningful way, so daily logs and time still come in on paper and get keyed by the office. That is a whole job that should not exist in 2026 and it is the single biggest gap.

Pros

AIA G702 and G703 progress billing built in

Cons

Field and mobile experience is effectively absent

Ease of use
Value for money
Customer service
Functionality
41 found this helpful

Wren Quigley

Director of Finance, Hillcrest Family Clinic

United StatesMarketing1 to 10 employees

5.0

Mar 27, 2025

Verified userLinkedIn confirmedUsed 2 or more years

QuickBooks could not answer the only question that mattered

Certified payroll for prevailing wage work used to take our bookkeeper two days a week. It is now a report. We took on more public work specifically because that constraint disappeared.

Pros

Real time job costing that answers the only question

Cons

Support quality is inconsistent across the channel

Ease of use
Value for money
Customer service
Functionality
41 found this helpful

Douglas Mahoney

Project Manager, Coastline Outfitters

United StatesHealthcare1 to 10 employees

4.0

Jun 25, 2026

Verified userUsed 1 to 2 years

AIA billing without a spreadsheet

Certified payroll for prevailing wage work used to take our bookkeeper two days a week. It is now a report. We took on more public work specifically because that constraint disappeared.

Pros

Real time job costing that answers the only question

Cons

Implementation is a real project with real internal work

Ease of use
Value for money
Customer service
Functionality
40 found this helpful

Wyatt Contreras

Owner, Summit Physio

United StatesHospitality11 to 50 employees

3.0

Jun 20, 2026

Verified userLinkedIn confirmedUsed 2 or more years

Windows software in a mobile industry

Implementation was three months and genuinely hard. Our data was a mess and the chart of accounts had to be rebuilt for job costing. Worth it, and nobody told us how much of the work would be ours.

Pros

Real time job costing that answers the only question

Cons

Estimating needs weeks of setup to be useful

Ease of use
Value for money
Customer service
Functionality
40 found this helpful

Sasha Castellanos

Finance Manager, Tidewater Marine Services

United StatesMarketing11 to 50 employees

5.0

Sep 15, 2025

Verified userUsed less than 6 months

We finally know if a job is making money

AIA G702 and G703 come out of the system correctly. We built those in Excel for nine years and every single one was a chance to make an expensive mistake.

Pros

Real time job costing that answers the only question

Cons

Implementation is a real project with real internal work

Ease of use
Value for money
Customer service
Functionality
40 found this helpful

Delia Tanaka

Controller, Bluewater Consulting

CanadaTransport and logistics201 to 500 employees

5.0

Jun 29, 2025

LinkedIn confirmedUsed 6 to 12 months

Retainage tracked on both sides at last

AIA G702 and G703 come out of the system correctly. We built those in Excel for nine years and every single one was a chance to make an expensive mistake.

Pros

AIA G702 and G703 progress billing built in

Cons

Implementation is a real project with real internal work

Ease of use
Value for money
Customer service
Functionality
40 found this helpful