We are fifty five people making industrial components and this runs the whole operation. Bills of material, work orders, multi warehouse inventory. For the money there is nothing else in this class that goes this deep.
Pros
Strong US sales tax handling with Avalara
Cons
Cloud edition is a hosted desktop, not a rebuild
Ease of use
Value for money
Customer service
Functionality
57 found this helpful
Harold Salazar
Owner, Silverbirch Accounting
United States·Ecommerce·51 to 200 employees
3.0
Sep 15, 2024
Used 1 to 2 years
You are buying a reseller, not software
Sage 100 Cloud is the same application on somebody else's server. That is fine and it is not what most people mean by cloud. Set expectations accordingly.
Pros
Strong US sales tax handling with Avalara
Cons
Outcome depends almost entirely on your partner
Ease of use
Value for money
Customer service
Functionality
57 found this helpful
Celeste Hollis
Operations Manager, Willow & Ash Salons
Canada·Accounting·11 to 50 employees
4.0
Mar 2, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Landed cost finally reflects reality
Landed cost including freight and duty lands on the item properly, so our margins are actually our margins. We were guessing before and we were guessing wrong.
Pros
Genuine manufacturing depth at a mid market price
Cons
Dated interface with a two month ramp
Ease of use
Value for money
Customer service
Functionality
56 found this helpful
Gregory Nakamura
Managing Partner, Fairview Veterinary
Canada·Construction·1 to 10 employees
2.0
May 15, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Our implementation partner sank the project
We had a posting issue that stopped invoicing and it took three weeks to get to someone who understood it. Three weeks. For a system that runs the business that is not acceptable.
Pros
Extremely stable after decades in the market
Cons
Customization requires scarce developers
Ease of use
Value for money
Customer service
Functionality
Response from the vendorMay 27, 2025
Thank you for the feedback. Sage 100 is delivered through our partner network, and we take reports about implementation experience seriously. Please contact us with your project details so we can review what happened.
56 found this helpful
Zachary Gallagher
Director of Finance, Trailhead Bicycles
United States·Nonprofit·1 to 10 employees
5.0
Jan 6, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Our partner made it excellent
Landed cost including freight and duty lands on the item properly, so our margins are actually our margins. We were guessing before and we were guessing wrong.
Pros
Lot and serial traceability that survives a recall
Cons
Reporting beyond the basics needs Crystal or a third party
Ease of use
Value for money
Customer service
Functionality
55 found this helpful
Iris Sharma
HR Manager, Lantern Creative
United States·Education·1 to 10 employees
3.0
Jun 4, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
You are buying a reseller, not software
New staff take about two months to become useful. The screens are dense and the terminology is from another era. Once they are through it they are fast, but the ramp is real.
Pros
Extremely stable after decades in the market
Cons
Customization requires scarce developers
Ease of use
Value for money
Customer service
Functionality
54 found this helpful
Wendy Waterhouse
Studio Director, Granite Peak Roofing
United States·Real estate·201 to 500 employees
3.0
Jan 15, 2026
Verified userUsed 1 to 2 years
The cloud version is a hosted desktop
The single most important decision is your partner, not the product. Same software, wildly different outcomes. Ask for references in your industry and actually call them, because Sage will not implement this and whoever does becomes your experience of it.
Pros
Lot and serial traceability that survives a recall
Cons
Reporting beyond the basics needs Crystal or a third party
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJan 27, 2026
Thank you for the feedback. Sage 100 is delivered through our partner network, and we take reports about implementation experience seriously. Please contact us with your project details so we can review what happened.
49 found this helpful
Jasmine Isozaki
Founder, Foundry Road Studios
United States·Ecommerce·11 to 50 employees
4.0
Aug 2, 2025
LinkedIn confirmedUsed 1 to 2 years
Twenty two years and it still runs the plant
We had a supplier recall and traced every affected lot in about an hour, including what shipped and to whom. Before this that would have been a week of paper and guesswork. That capability is why we bought it.
Pros
Lot and serial traceability that survives a recall
Cons
Customization requires scarce developers
Ease of use
Value for money
Customer service
Functionality
49 found this helpful
Emmett Moreau
Practice Manager, Fairview Veterinary
Canada·Software·11 to 50 employees
1.0
Jun 3, 2025
Verified userUsed 1 to 2 years
Our implementation partner sank the project
Every change beyond a setting needs a developer who knows the product, and they are not cheap or plentiful. We have a queue of small improvements we will never make because each one is a quote.
Pros
Landed cost tracking that reflects reality
Cons
Support escalation can be slow
Ease of use
Value for money
Customer service
Functionality
49 found this helpful
Victor Pyne
Project Manager, Lantern Creative
Canada·Financial services·11 to 50 employees
5.0
Nov 19, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Landed cost finally reflects reality
It is not beautiful and it has not lost a transaction in twenty two years. At some point that is the only review that matters.
Pros
Lot and serial traceability that survives a recall
Cons
Support escalation can be slow
Ease of use
Value for money
Customer service
Functionality
48 found this helpful
Fiona Aoki
Office Manager, Kestrel Analytics
United States·Manufacturing·11 to 50 employees
1.0
Oct 19, 2024
Used less than 6 months
Customization means a developer and a bill
We had a posting issue that stopped invoicing and it took three weeks to get to someone who understood it. Three weeks. For a system that runs the business that is not acceptable.
Pros
Genuine manufacturing depth at a mid market price
Cons
Reporting beyond the basics needs Crystal or a third party
Ease of use
Value for money
Customer service
Functionality
48 found this helpful
Amelia Dubois
Chief of Staff, Beacon Legal Partners
United States·Ecommerce·11 to 50 employees
2.0
Oct 12, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Customization means a developer and a bill
Every change beyond a setting needs a developer who knows the product, and they are not cheap or plentiful. We have a queue of small improvements we will never make because each one is a quote.
Pros
Strong US sales tax handling with Avalara
Cons
Customization requires scarce developers
Ease of use
Value for money
Customer service
Functionality
Response from the vendorOct 21, 2024
We appreciate you taking the time. We are sorry about the support delay, which is not the standard we aim for. If you share your case reference we will make sure it is reviewed.
48 found this helpful
Douglas Jorgensen
Head of Operations, Lantern Creative
United States·Construction·1 to 10 employees
2.0
Oct 3, 2025
Used less than 6 months
Support escalation took three weeks
We had a posting issue that stopped invoicing and it took three weeks to get to someone who understood it. Three weeks. For a system that runs the business that is not acceptable.
Pros
Lot and serial traceability that survives a recall
Cons
Outcome depends almost entirely on your partner
Ease of use
Value for money
Customer service
Functionality
47 found this helpful
Farida Tillman
Studio Director, Cedar & Vine Interiors
United States·Professional services·1 to 10 employees
5.0
Nov 4, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Modular licensing meant we bought what we use
The modular thing is real. We are a distributor so we took inventory and purchasing and skipped work orders entirely, and the license reflects that. Every cloud ERP wanted to sell us the whole suite.
Pros
Genuine manufacturing depth at a mid market price
Cons
Support escalation can be slow
Ease of use
Value for money
Customer service
Functionality
45 found this helpful
Lucas Mahoney
Office Manager, Vertex Machine Works
Canada·Manufacturing·11 to 50 employees
3.0
Sep 12, 2024
Verified userUsed 6 to 12 months
Good ERP, long onboarding
New staff take about two months to become useful. The screens are dense and the terminology is from another era. Once they are through it they are fast, but the ramp is real.
Pros
Landed cost tracking that reflects reality
Cons
Cloud edition is a hosted desktop, not a rebuild
Ease of use
Value for money
Customer service
Functionality
44 found this helpful
Miguel Alvarado
Operations Manager, Falcon Ridge Landscaping
Canada·Accounting·11 to 50 employees
4.0
May 11, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Twenty two years and it still runs the plant
We are fifty five people making industrial components and this runs the whole operation. Bills of material, work orders, multi warehouse inventory. For the money there is nothing else in this class that goes this deep.
Pros
Strong US sales tax handling with Avalara
Cons
Dated interface with a two month ramp
Ease of use
Value for money
Customer service
Functionality
43 found this helpful
Hassan Silva
Practice Manager, Cedar & Vine Interiors
United States·Construction·11 to 50 employees
4.0
Sep 7, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Landed cost finally reflects reality
It is not beautiful and it has not lost a transaction in twenty two years. At some point that is the only review that matters.
Pros
Extremely stable after decades in the market
Cons
Reporting beyond the basics needs Crystal or a third party
Ease of use
Value for money
Customer service
Functionality
42 found this helpful
Hannah Ellsworth
General Manager, Lantern Creative
Canada·Accounting·11 to 50 employees
3.0
Jun 1, 2025
LinkedIn confirmedUsed 2 or more years
You are buying a reseller, not software
New staff take about two months to become useful. The screens are dense and the terminology is from another era. Once they are through it they are fast, but the ramp is real.
Pros
Genuine manufacturing depth at a mid market price
Cons
Customization requires scarce developers
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJun 8, 2025
Thank you for the feedback. Sage 100 is delivered through our partner network, and we take reports about implementation experience seriously. Please contact us with your project details so we can review what happened.
41 found this helpful
Marisol Yamamoto
Founder, Falcon Ridge Landscaping
United States·Marketing·11 to 50 employees
4.0
Mar 24, 2025
Verified userUsed 1 to 2 years
Modular licensing meant we bought what we use
We had a supplier recall and traced every affected lot in about an hour, including what shipped and to whom. Before this that would have been a week of paper and guesswork. That capability is why we bought it.
Pros
Extremely stable after decades in the market
Cons
Customization requires scarce developers
Ease of use
Value for money
Customer service
Functionality
40 found this helpful
Freya Ortiz
Owner, Falcon Ridge Landscaping
United States·Construction·51 to 200 employees
1.0
May 20, 2026
Verified userUsed less than 6 months
Our implementation partner sank the project
We had a posting issue that stopped invoicing and it took three weeks to get to someone who understood it. Three weeks. For a system that runs the business that is not acceptable.
Pros
Lot and serial traceability that survives a recall
United States
Canada