Every HR product we trialled wanted us to change our process to match its assumptions. This one bent to ours. That flexibility cost us months of implementation and it was the right trade for an organization our size.
Pros
Multi currency compensation in one cycle
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
58 found this helpful
Liam Castillo
Operations Manager, Meridian Dental Group
United States·Construction·201 to 500 employees
4.0
Aug 9, 2025
Verified userUsed 2 or more years
It bends to our process instead of the reverse
Because it is built on Salesforce, our existing admins were configuring workflows in week one. No new platform to learn, no new vendor relationship, and our security model came across as is.
Pros
One org chart and one headcount number
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
57 found this helpful
Olivia Wesley
Managing Partner, Copper Mountain Brewing
Canada·Financial services·51 to 200 employees
4.0
Apr 26, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
It bends to our process instead of the reverse
We have people in the US, Canada, the UK and Ireland with four different leave regimes and four sets of rules. This is the first system that holds all of it without a spreadsheet on the side. That was the entire reason we bought and it delivered.
Pros
One org chart and one headcount number
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
51 found this helpful
Willa Ivanov
General Manager, Granite Peak Roofing
Canada·Accounting·51 to 200 employees
5.0
Feb 2, 2025
Verified userUsed 2 or more years
Four countries, one org chart, one system
We have people in the US, Canada, the UK and Ireland with four different leave regimes and four sets of rules. This is the first system that holds all of it without a spreadsheet on the side. That was the entire reason we bought and it delivered.
Pros
Multi currency compensation in one cycle
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
51 found this helpful
Hassan Villareal
Chief of Staff, Beacon Legal Partners
Canada·Ecommerce·1 to 10 employees
3.0
Oct 13, 2024
LinkedIn confirmedUsed 2 or more years
Right product, long project
No US payroll. We run ADP alongside it and the integration is fine. Just understand you are buying an HR system and paying someone else for payroll, which for some organizations makes the total look very different.
Pros
One org chart and one headcount number
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
51 found this helpful
Elena Jenkins
Office Manager, Maplewood Childcare
United States·Real estate·1 to 10 employees
4.0
Sep 13, 2024
Verified userUsed 1 to 2 years
It bends to our process instead of the reverse
We have people in the US, Canada, the UK and Ireland with four different leave regimes and four sets of rules. This is the first system that holds all of it without a spreadsheet on the side. That was the entire reason we bought and it delivered.
Pros
Highly configurable on the Salesforce platform
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
50 found this helpful
Adele Radcliffe
General Manager, Vertex Machine Works
Other·Construction·11 to 50 employees
4.0
Mar 8, 2026
Used less than 6 months
Finally one source of truth for headcount
Because it is built on Salesforce, our existing admins were configuring workflows in week one. No new platform to learn, no new vendor relationship, and our security model came across as is.
Pros
Multi currency compensation in one cycle
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
49 found this helpful
Everett Goldberg
VP of Sales, Vertex Machine Works
United States·Education·1 to 10 employees
3.0
Jan 11, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Right product, long project
No US payroll. We run ADP alongside it and the integration is fine. Just understand you are buying an HR system and paying someone else for payroll, which for some organizations makes the total look very different.
Pros
Highly configurable on the Salesforce platform
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
49 found this helpful
Kendra Mahoney
Finance Manager, Summit Physio
United States·Nonprofit·1 to 10 employees
4.0
Mar 1, 2026
Verified userUsed less than 6 months
It bends to our process instead of the reverse
Every HR product we trialled wanted us to change our process to match its assumptions. This one bent to ours. That flexibility cost us months of implementation and it was the right trade for an organization our size.
Pros
Strong workforce analytics
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
48 found this helpful
Ezra Rooney
Chief of Staff, Trailhead Bicycles
United States·Education·1 to 10 employees
3.0
Jul 14, 2024
Used 6 to 12 months
Right product, long project
Nine months from signature to go live. That was accurate to the plan and it is still nine months. Anyone expecting to buy HR software and use it next quarter should look elsewhere.
Pros
Multi currency compensation in one cycle
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
48 found this helpful
Farida Emerson
Accountant, Bluewater Consulting
United States·Legal·1 to 10 employees
4.0
Dec 10, 2024
LinkedIn confirmedUsed less than 6 months
Our admins were productive immediately
Headcount reporting used to be three spreadsheets that never agreed. Now the number comes out of one system and finance and HR stopped arguing about it.
Pros
Multi currency compensation in one cycle
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
46 found this helpful
Simone Fontaine
People Operations Lead, Cedar & Vine Interiors
United States·Healthcare·11 to 50 employees
5.0
Sep 29, 2024
Verified userUsed 1 to 2 years
The Salesforce foundation earns its keep
Headcount reporting used to be three spreadsheets that never agreed. Now the number comes out of one system and finance and HR stopped arguing about it.
Pros
Multi currency compensation in one cycle
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
46 found this helpful
Margot Harrington
Studio Director, Harborline Supply
United States·Healthcare·1 to 10 employees
1.0
Dec 17, 2025
Verified userUsed less than 6 months
Configuration means a consultant, forever
We were a hundred and forty people when we bought and it was far too much system. We used maybe a quarter of it and paid for all of it. It is built for organizations several times our size and we should have heard that more clearly.
Pros
Strong workforce analytics
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
45 found this helpful
Ursula Hutchins
Finance Manager, Lantern Creative
United States·Education·51 to 200 employees
5.0
Jun 16, 2026
Used 1 to 2 years
Four countries, one org chart, one system
Headcount reporting used to be three spreadsheets that never agreed. Now the number comes out of one system and finance and HR stopped arguing about it.
Pros
One org chart and one headcount number
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
44 found this helpful
Cormac Norton
Office Manager, Redbrick Property Group
United States·Education·11 to 50 employees
4.0
Jun 3, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Our admins were productive immediately
Because it is built on Salesforce, our existing admins were configuring workflows in week one. No new platform to learn, no new vendor relationship, and our security model came across as is.
Pros
Multi currency compensation in one cycle
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
44 found this helpful
Kyle Silva
Office Manager, Beacon Legal Partners
Canada·Software·11 to 50 employees
4.0
Nov 12, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Four countries, one org chart, one system
Headcount reporting used to be three spreadsheets that never agreed. Now the number comes out of one system and finance and HR stopped arguing about it.
Pros
Immediate productivity for existing Salesforce admins
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
43 found this helpful
Wesley Jain
Director of Finance, Sandbar Hospitality
Other·Software·1 to 10 employees
5.0
Apr 7, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Four countries, one org chart, one system
Multi currency compensation across four countries in one comp review cycle. Nothing else we looked at did that without a bolt on.
Pros
Strong workforce analytics
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
41 found this helpful
Tessa Whitfield
Studio Director, Prairie Rose Bakery
Canada·Nonprofit·11 to 50 employees
5.0
Mar 1, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Four countries, one org chart, one system
Headcount reporting used to be three spreadsheets that never agreed. Now the number comes out of one system and finance and HR stopped arguing about it.
Pros
Highly configurable on the Salesforce platform
Cons
Ongoing changes need platform expertise
Ease of use
Value for money
Customer service
Functionality
40 found this helpful
Beatriz Quigley
Finance Manager, Aurora Print House
United States·Education·1 to 10 employees
1.0
Nov 8, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Configuration means a consultant, forever
Between licenses, implementation and the partner, we landed close to double the first number discussed. Nothing was hidden exactly. It just accumulated, and by the time it added up we were committed.
Pros
Genuine multi country policy and compliance handling
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
40 found this helpful
Brendan Yamamoto
Head of Operations, Falcon Ridge Landscaping
United States·Software·201 to 500 employees
4.0
Oct 7, 2024
Verified userLinkedIn confirmedUsed 2 or more years
The Salesforce foundation earns its keep
Every HR product we trialled wanted us to change our process to match its assumptions. This one bent to ours. That flexibility cost us months of implementation and it was the right trade for an organization our size.
United States
Canada