Signed up for payroll and found our state is not one where Wave files for you. It calculates, then hands you the numbers to file yourself. That is not what full service means and it was not clear before I paid.
Pros
Receipt scanning works well enough to keep shoeboxes empty.
Cons
You will outgrow it, and the migration will not be fun.
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJul 11, 2025
Thank you for flagging the bank connection issue. Silent feed failures are something we take seriously and our team would like the details. Please contact support so we can look at your specific institution.
60 found this helpful
Ronan Raghavan
Finance Manager, Coastline Outfitters
Canada·Manufacturing·51 to 200 employees
4.0
Dec 19, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Real accounting at no cost
Started here three years ago expecting to outgrow it in six months. Still here. If your business is genuinely small, this is not a compromise.
Pros
Proper double entry underneath, so an accountant can work with it.
Cons
US payroll only files for you in a limited set of states. Check yours first.
Ease of use
Value for money
Customer service
Functionality
52 found this helpful
Freya Serrano
People Operations Lead, Northern Star Staffing
United States·Healthcare·11 to 50 employees
3.0
Feb 16, 2025
Verified userUsed less than 6 months
Free has a ceiling and you will find it
Support is email and a forum, and the reply takes a few days. That is a fair trade at this price, but do not build a month end process that assumes someone will answer quickly.
Pros
Canadian payroll handles T4, ROE, CPP and EI with automatic CRA remittance.
Cons
You will outgrow it, and the migration will not be fun.
Ease of use
Value for money
Customer service
Functionality
Response from the vendorFeb 27, 2025
Thank you for flagging the bank connection issue. Silent feed failures are something we take seriously and our team would like the details. Please contact support so we can look at your specific institution.
51 found this helpful
Amara Stavros
Owner, Foundry Road Studios
United States·Marketing·51 to 200 employees
4.0
Mar 9, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Free and not crippled
The invoicing is clean and clients pay by card from the invoice. I have used tools costing 40 dollars a month that did this worse.
Pros
You can run several businesses from one login.
Cons
Bank feeds drop more often than on paid competitors and sometimes fail silently.
Ease of use
Value for money
Customer service
Functionality
49 found this helpful
Gordon Ojeda
Chief of Staff, Copper Mountain Brewing
United States·Hospitality·51 to 200 employees
4.0
Apr 16, 2026
LinkedIn confirmedUsed 1 to 2 years
T4 season was painless
The invoicing is clean and clients pay by card from the invoice. I have used tools costing 40 dollars a month that did this worse.
Pros
The accounting and invoicing are genuinely free, not a limited trial.
Cons
US payroll only files for you in a limited set of states. Check yours first.
Ease of use
Value for money
Customer service
Functionality
48 found this helpful
Ines Ugwu
HR Manager, Blackstone Contracting
United States·Education·51 to 200 employees
4.0
Oct 17, 2025
LinkedIn confirmedUsed 1 to 2 years
T4 season was painless
The invoicing is clean and clients pay by card from the invoice. I have used tools costing 40 dollars a month that did this worse.
Pros
Receipt scanning works well enough to keep shoeboxes empty.
Cons
Support is email and a forum, and replies take days.
Ease of use
Value for money
Customer service
Functionality
44 found this helpful
Vikram Nakashima
VP of Sales, Copper Mountain Brewing
United States·Professional services·201 to 500 employees
5.0
Sep 11, 2025
LinkedIn confirmedUsed 2 or more years
Real accounting at no cost
Canadian payroll files our T4s and handles CPP, EI and the ROE when someone leaves. Remittance to CRA is automatic. For a five person shop in Alberta this is the whole job done for a fraction of what the big providers quoted.
Pros
Receipt scanning works well enough to keep shoeboxes empty.
Cons
Bank feeds drop more often than on paid competitors and sometimes fail silently.
Ease of use
Value for money
Customer service
Functionality
43 found this helpful
Genevieve Bell
Practice Manager, Cedar & Vine Interiors
United States·Manufacturing·11 to 50 employees
4.0
May 27, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Free and not crippled
The invoicing is clean and clients pay by card from the invoice. I have used tools costing 40 dollars a month that did this worse.
Pros
Proper double entry underneath, so an accountant can work with it.
Cons
Reporting is basic and exports are the answer to most non standard questions.
Ease of use
Value for money
Customer service
Functionality
40 found this helpful
Xander Eriksson
People Operations Lead, Blackstone Contracting
United States·Hospitality·11 to 50 employees
5.0
Dec 2, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
The right answer for a one person business
I run a one person consultancy and Wave does everything I need for nothing. Unlimited invoices, real double entry underneath, and my accountant can work with the export. I kept waiting for the catch and there is not one.
Pros
You can run several businesses from one login.
Cons
Reporting is basic and exports are the answer to most non standard questions.
Ease of use
Value for money
Customer service
Functionality
40 found this helpful
Cormac Thornton
General Manager, Foundry Road Studios
United States·Marketing·1 to 10 employees
4.0
Dec 28, 2024
Used 6 to 12 months
Free and not crippled
Started here three years ago expecting to outgrow it in six months. Still here. If your business is genuinely small, this is not a compromise.
Pros
The accounting and invoicing are genuinely free, not a limited trial.
Cons
Reporting is basic and exports are the answer to most non standard questions.
Ease of use
Value for money
Customer service
Functionality
40 found this helpful
Omar Jimenez
Founder, Cedar & Vine Interiors
United States·Professional services·1 to 10 employees
3.0
Apr 29, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Good until you grow
Support is email and a forum, and the reply takes a few days. That is a fair trade at this price, but do not build a month end process that assumes someone will answer quickly.
Pros
The accounting and invoicing are genuinely free, not a limited trial.
Cons
Support is email and a forum, and replies take days.
Ease of use
Value for money
Customer service
Functionality
39 found this helpful
Marisol Hendricks
Sales Director, Harborline Supply
United States·Transport and logistics·1 to 10 employees
5.0
Jun 4, 2026
LinkedIn confirmedUsed 1 to 2 years
Free and not crippled
Started here three years ago expecting to outgrow it in six months. Still here. If your business is genuinely small, this is not a compromise.
Pros
Proper double entry underneath, so an accountant can work with it.
Cons
Reporting is basic and exports are the answer to most non standard questions.
Ease of use
Value for money
Customer service
Functionality
38 found this helpful
Deepa Ghosh
Bookkeeper, Granite Peak Roofing
Canada·Transport and logistics·11 to 50 employees
4.0
Nov 10, 2025
Verified userLinkedIn confirmedUsed 2 or more years
The right answer for a one person business
Started here three years ago expecting to outgrow it in six months. Still here. If your business is genuinely small, this is not a compromise.
Pros
You can run several businesses from one login.
Cons
US payroll only files for you in a limited set of states. Check yours first.
Ease of use
Value for money
Customer service
Functionality
37 found this helpful
Ophelia Quigley
HR Manager, Bluewater Consulting
Canada·Financial services·1 to 10 employees
4.0
Nov 18, 2024
Verified userLinkedIn confirmedUsed 2 or more years
T4 season was painless
The invoicing is clean and clients pay by card from the invoice. I have used tools costing 40 dollars a month that did this worse.
Pros
Canadian payroll handles T4, ROE, CPP and EI with automatic CRA remittance.
Cons
Reporting is basic and exports are the answer to most non standard questions.
Ease of use
Value for money
Customer service
Functionality
37 found this helpful
Vera Okafor
Sales Director, Redbrick Property Group
United States·Education·11 to 50 employees
5.0
Jul 29, 2024
Verified userLinkedIn confirmedUsed 2 or more years
T4 season was painless
The invoicing is clean and clients pay by card from the invoice. I have used tools costing 40 dollars a month that did this worse.
Pros
Proper double entry underneath, so an accountant can work with it.
Cons
Bank feeds drop more often than on paid competitors and sometimes fail silently.
Ease of use
Value for money
Customer service
Functionality
36 found this helpful
Yusuf Salazar
Managing Partner, Coastline Outfitters
United States·Retail·201 to 500 employees
5.0
Jan 19, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Real accounting at no cost
I run a one person consultancy and Wave does everything I need for nothing. Unlimited invoices, real double entry underneath, and my accountant can work with the export. I kept waiting for the catch and there is not one.
Pros
You can run several businesses from one login.
Cons
You will outgrow it, and the migration will not be fun.
Ease of use
Value for money
Customer service
Functionality
35 found this helpful
Dana Reyes
Director of Finance, Fairview Veterinary
United States·Ecommerce·11 to 50 employees
5.0
May 4, 2026
LinkedIn confirmedUsed 2 or more years
The right answer for a one person business
I run a one person consultancy and Wave does everything I need for nothing. Unlimited invoices, real double entry underneath, and my accountant can work with the export. I kept waiting for the catch and there is not one.
Pros
Unlimited invoices, estimates and customers on the free tier.
Cons
Support is email and a forum, and replies take days.
Ease of use
Value for money
Customer service
Functionality
33 found this helpful
Wyatt Calloway
General Manager, Trailhead Bicycles
Canada·Software·11 to 50 employees
5.0
Mar 19, 2025
Verified userUsed 1 to 2 years
Free and not crippled
I run a one person consultancy and Wave does everything I need for nothing. Unlimited invoices, real double entry underneath, and my accountant can work with the export. I kept waiting for the catch and there is not one.
Pros
Canadian payroll handles T4, ROE, CPP and EI with automatic CRA remittance.
Cons
Support is email and a forum, and replies take days.
Ease of use
Value for money
Customer service
Functionality
33 found this helpful
Esther Pemberton
HR Manager, Copper Mountain Brewing
United States·Retail·201 to 500 employees
5.0
Aug 15, 2025
Used 6 to 12 months
The right answer for a one person business
I run a one person consultancy and Wave does everything I need for nothing. Unlimited invoices, real double entry underneath, and my accountant can work with the export. I kept waiting for the catch and there is not one.
Pros
Proper double entry underneath, so an accountant can work with it.
Cons
There is no inventory, no project tracking and no multi currency.
Ease of use
Value for money
Customer service
Functionality
32 found this helpful
Tomas Vance
Sales Director, Redbrick Property Group
United States·Legal·51 to 200 employees
4.0
Dec 17, 2024
Verified userLinkedIn confirmedUsed less than 6 months
Free and not crippled
Canadian payroll files our T4s and handles CPP, EI and the ROE when someone leaves. Remittance to CRA is automatic. For a five person shop in Alberta this is the whole job done for a fraction of what the big providers quoted.
Pros
You can run several businesses from one login.
Cons
There is no inventory, no project tracking and no multi currency.
United States
Canada