Coming from a cluttered competitor, the clarity is a relief. Everything is where you would guess it is. Our bookkeeper was skeptical about the change and is now the loudest advocate for it.
Pros
The reconciliation screen is the clearest in this category. New staff learn it in a day.
Cons
Payroll is not built in. In the US it hands off to Gusto, so you run two subscriptions.
Ease of use
Value for money
Customer service
Functionality
59 found this helpful
Quentin Mercer
Bookkeeper, Maplewood Childcare
United States·Education·1 to 10 employees
2.0
Sep 23, 2025
Used 6 to 12 months
Reporting hits a ceiling
We had a reconciliation problem three days before a filing deadline and there is no number to call. Email support answered the next morning, politely, and did not solve it. For a finance system, no phone line is a real gap.
Pros
Unlimited users on every plan. Our whole team has access without a per seat bill.
Cons
Payroll is not built in. In the US it hands off to Gusto, so you run two subscriptions.
Ease of use
Value for money
Customer service
Functionality
57 found this helpful
Erin Mensah
Bookkeeper, Northern Star Staffing
United States·Software·1 to 10 employees
4.0
Mar 17, 2026
Used 1 to 2 years
The cleanest accounting interface I have used
Five people touch our books and every one of them has a login at no extra cost. Under our old system that was three paid seats and a shared password. That alone made the switch worth it, and the software turned out to be better too.
Pros
The audit trail records every change with a name and a timestamp.
Cons
The Early plan's 20 invoice cap is too low to be useful for most businesses.
Ease of use
Value for money
Customer service
Functionality
53 found this helpful
Cormac Grant
Office Manager, Clearview Windows
United States·Nonprofit·1 to 10 employees
5.0
Mar 19, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Switched from QuickBooks and did not look back
The audit trail is thorough. Every change is attributed and timestamped, which made our first real audit far less painful than I had braced for.
Pros
GST and HST handling is native and CRA ready for our Canadian entity.
Cons
Payroll is not built in. In the US it hands off to Gusto, so you run two subscriptions.
Ease of use
Value for money
Customer service
Functionality
52 found this helpful
Dominic Quigley
Practice Manager, Redbrick Property Group
Canada·Education·1 to 10 employees
4.0
Mar 1, 2025
Verified userLinkedIn confirmedUsed less than 6 months
The cleanest accounting interface I have used
Five people touch our books and every one of them has a login at no extra cost. Under our old system that was three paid seats and a shared password. That alone made the switch worth it, and the software turned out to be better too.
Pros
GST and HST handling is native and CRA ready for our Canadian entity.
Cons
Reporting is less flexible than QuickBooks once you need something non standard.
Ease of use
Value for money
Customer service
Functionality
52 found this helpful
Ronan Ghosh
Practice Manager, Redbrick Property Group
United States·Hospitality·51 to 200 employees
2.0
Jul 30, 2025
Verified userUsed 2 or more years
Reporting hits a ceiling
The reports are pretty and shallow. Anything beyond the standard set means exporting to a spreadsheet, which is exactly what we bought software to stop doing. Our old system handled this better.
Pros
GST and HST handling is native and CRA ready for our Canadian entity.
Cons
US market share is small enough that some accountants charge extra to work in it.
Ease of use
Value for money
Customer service
Functionality
50 found this helpful
Gabriel Desai
Studio Director, Northern Star Staffing
Canada·Manufacturing·201 to 500 employees
5.0
May 7, 2025
Verified userUsed less than 6 months
Switched from QuickBooks and did not look back
GST and HST handling is exactly right for us in Ontario. Returns are prepared correctly and filing to CRA is not a fight anymore.
Pros
GST and HST handling is native and CRA ready for our Canadian entity.
Cons
There is no phone support. Everything is email and the reply usually lands the next day.
Ease of use
Value for money
Customer service
Functionality
46 found this helpful
Valerie Hendricks
Founder, Clearview Windows
Canada·Software·201 to 500 employees
5.0
Feb 24, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Switched from QuickBooks and did not look back
The audit trail is thorough. Every change is attributed and timestamped, which made our first real audit far less painful than I had braced for.
Pros
Inventory, projects and expense claims are included rather than upsold.
Cons
There is no phone support. Everything is email and the reply usually lands the next day.
Ease of use
Value for money
Customer service
Functionality
45 found this helpful
Sofia Lockhart
Accountant, Kestrel Analytics
Canada·Construction·11 to 50 employees
5.0
Feb 13, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
The cleanest accounting interface I have used
The reconciliation screen is the best thing about it. Statement on the left, your records on the right, match and move. I trained a new hire on it in about twenty minutes with no manual.
Pros
GST and HST handling is native and CRA ready for our Canadian entity.
Cons
US sales tax runs through Avalara rather than natively, which is more setup up front.
Ease of use
Value for money
Customer service
Functionality
45 found this helpful
Vanessa Norton
Controller, Clearview Windows
United States·Manufacturing·11 to 50 employees
5.0
Dec 17, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Unlimited users changed the maths for us
GST and HST handling is exactly right for us in Ontario. Returns are prepared correctly and filing to CRA is not a fight anymore.
Pros
GST and HST handling is native and CRA ready for our Canadian entity.
Cons
Reporting is less flexible than QuickBooks once you need something non standard.
Ease of use
Value for money
Customer service
Functionality
41 found this helpful
Paige Thibault
Founder, Northern Star Staffing
Canada·Transport and logistics·11 to 50 employees
5.0
Dec 2, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Reconciliation stopped being a chore
Coming from a cluttered competitor, the clarity is a relief. Everything is where you would guess it is. Our bookkeeper was skeptical about the change and is now the loudest advocate for it.
Pros
The app marketplace is large and the integrations we use are actively maintained.
Cons
US market share is small enough that some accountants charge extra to work in it.
Ease of use
Value for money
Customer service
Functionality
40 found this helpful
Dominic Finnegan
Sales Director, Ironwood Fabrication
United States·Real estate·11 to 50 employees
4.0
Aug 24, 2024
Verified userUsed 2 or more years
The cleanest accounting interface I have used
The reconciliation screen is the best thing about it. Statement on the left, your records on the right, match and move. I trained a new hire on it in about twenty minutes with no manual.
Pros
The reconciliation screen is the clearest in this category. New staff learn it in a day.
Cons
Reporting is less flexible than QuickBooks once you need something non standard.
Ease of use
Value for money
Customer service
Functionality
39 found this helpful
Preston Adeyemi
Studio Director, Cedar & Vine Interiors
Canada·Transport and logistics·201 to 500 employees
4.0
Feb 7, 2026
Verified userUsed 6 to 12 months
Switched from QuickBooks and did not look back
GST and HST handling is exactly right for us in Ontario. Returns are prepared correctly and filing to CRA is not a fight anymore.
Pros
The app marketplace is large and the integrations we use are actively maintained.
Cons
The Early plan's 20 invoice cap is too low to be useful for most businesses.
Ease of use
Value for money
Customer service
Functionality
38 found this helpful
Yosef Hendricks
Operations Manager, Foundry Road Studios
United States·Professional services·201 to 500 employees
4.0
Nov 26, 2025
LinkedIn confirmedUsed 1 to 2 years
Unlimited users changed the maths for us
The audit trail is thorough. Every change is attributed and timestamped, which made our first real audit far less painful than I had braced for.
Pros
The app marketplace is large and the integrations we use are actively maintained.
Cons
Payroll is not built in. In the US it hands off to Gusto, so you run two subscriptions.
Ease of use
Value for money
Customer service
Functionality
38 found this helpful
Naomi Moreau
Accountant, Prairie Rose Bakery
United States·Construction·51 to 200 employees
4.0
Oct 4, 2024
Verified userUsed 2 or more years
Unlimited users changed the maths for us
GST and HST handling is exactly right for us in Ontario. Returns are prepared correctly and filing to CRA is not a fight anymore.
Pros
Unlimited users on every plan. Our whole team has access without a per seat bill.
Cons
There is no phone support. Everything is email and the reply usually lands the next day.
Ease of use
Value for money
Customer service
Functionality
38 found this helpful
Noor Torres
People Operations Lead, Beacon Legal Partners
Canada·Ecommerce·201 to 500 employees
5.0
Jan 23, 2026
Verified userUsed 6 to 12 months
Switched from QuickBooks and did not look back
The audit trail is thorough. Every change is attributed and timestamped, which made our first real audit far less painful than I had braced for.
Pros
GST and HST handling is native and CRA ready for our Canadian entity.
Cons
US market share is small enough that some accountants charge extra to work in it.
Ease of use
Value for money
Customer service
Functionality
36 found this helpful
Hassan Haddad
Founder, Maplewood Childcare
United States·Professional services·11 to 50 employees
5.0
Mar 8, 2025
LinkedIn confirmedUsed 1 to 2 years
Unlimited users changed the maths for us
Coming from a cluttered competitor, the clarity is a relief. Everything is where you would guess it is. Our bookkeeper was skeptical about the change and is now the loudest advocate for it.
Pros
Inventory, projects and expense claims are included rather than upsold.
Cons
US market share is small enough that some accountants charge extra to work in it.
Ease of use
Value for money
Customer service
Functionality
36 found this helpful
Everett Eriksson
Project Manager, Sandbar Hospitality
United States·Financial services·51 to 200 employees
5.0
Sep 6, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Unlimited users changed the maths for us
The audit trail is thorough. Every change is attributed and timestamped, which made our first real audit far less painful than I had braced for.
Pros
The audit trail records every change with a name and a timestamp.
Cons
The Early plan's 20 invoice cap is too low to be useful for most businesses.
Ease of use
Value for money
Customer service
Functionality
35 found this helpful
Laura Gallardo
People Operations Lead, Lantern Creative
Canada·Professional services·51 to 200 employees
5.0
Jan 25, 2026
Used 1 to 2 years
Switched from QuickBooks and did not look back
The audit trail is thorough. Every change is attributed and timestamped, which made our first real audit far less painful than I had braced for.
Pros
The audit trail records every change with a name and a timestamp.
Cons
Reporting is less flexible than QuickBooks once you need something non standard.
Ease of use
Value for money
Customer service
Functionality
34 found this helpful
Cody Ojeda
Bookkeeper, Harborline Supply
United States·Retail·51 to 200 employees
5.0
Nov 4, 2025
LinkedIn confirmedUsed 2 or more years
The cleanest accounting interface I have used
The audit trail is thorough. Every change is attributed and timestamped, which made our first real audit far less painful than I had braced for.
Pros
The app marketplace is large and the integrations we use are actively maintained.
Cons
Payroll is not built in. In the US it hands off to Gusto, so you run two subscriptions.
United States
Canada