We grew from 20 to 80 people on Asana and it did not fall over. The task model is strict about ownership and dates, and that strictness is what holds up when the volume gets real.
Pros
Workload management shows who is actually overcommitted.
Cons
There is no native time tracking, which is a real gap for agencies.
Ease of use
Value for money
Customer service
Functionality
59 found this helpful
Brooke Ugwu
Director of Finance, Willow & Ash Salons
United States·Accounting·201 to 500 employees
5.0
Oct 17, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Forms and rules automated our intake
Portfolios are why we are here. My department heads can see whether the work actually ladders up to the quarterly goals, and the answer is sometimes no, which is exactly the point. No other tool in this bracket does this properly.
Pros
Workload management shows who is actually overcommitted.
Cons
There is no native time tracking, which is a real gap for agencies.
Ease of use
Value for money
Customer service
Functionality
58 found this helpful
Pablo Marchetti
Controller, Aurora Print House
Canada·Education·11 to 50 employees
4.0
Aug 27, 2025
Verified userUsed 2 or more years
Portfolios connect the work to the goals
Every task has exactly one owner. That sounds small and it ended about half the arguments we used to have about who was doing what.
Pros
Portfolios and goals connect daily tasks to quarterly outcomes.
Cons
Timeline, custom fields and rules all require a paid plan.
Ease of use
Value for money
Customer service
Functionality
52 found this helpful
Ibrahim Sandoval
General Manager, Blackstone Contracting
United States·Education·11 to 50 employees
5.0
Apr 17, 2025
Verified userUsed 2 or more years
It scaled past fifty people without breaking
We grew from 20 to 80 people on Asana and it did not fall over. The task model is strict about ownership and dates, and that strictness is what holds up when the volume gets real.
Pros
The task model is strict: one owner, one due date, no ambiguity.
Cons
The interface is austere and some teams find it cold.
Ease of use
Value for money
Customer service
Functionality
51 found this helpful
Vera Gallardo
People Operations Lead, Clearview Windows
United States·Manufacturing·1 to 10 employees
3.0
Jun 27, 2026
Used 2 or more years
The free tier is generous, the jump is not
Free is genuinely good up to ten people. Then Starter is a real jump, and the features you probably want, portfolios and goals, are on Advanced, another jump again. Map your needs to tiers before you plan the budget.
Pros
It holds up past 50 people where lighter tools fall apart.
Cons
Timeline, custom fields and rules all require a paid plan.
Ease of use
Value for money
Customer service
Functionality
50 found this helpful
Odette Boucher
People Operations Lead, Lantern Creative
United States·Real estate·11 to 50 employees
5.0
Jul 26, 2025
Verified userUsed 1 to 2 years
Forms and rules automated our intake
Portfolios are why we are here. My department heads can see whether the work actually ladders up to the quarterly goals, and the answer is sometimes no, which is exactly the point. No other tool in this bracket does this properly.
Pros
Workload management shows who is actually overcommitted.
Cons
Default notification volume is high enough that people mute it.
Ease of use
Value for money
Customer service
Functionality
50 found this helpful
Marisol Gallardo
Operations Manager, Kestrel Analytics
United States·Nonprofit·201 to 500 employees
4.0
Mar 9, 2026
Verified userUsed 6 to 12 months
One owner, one due date, no ambiguity
We grew from 20 to 80 people on Asana and it did not fall over. The task model is strict about ownership and dates, and that strictness is what holds up when the volume gets real.
Pros
It holds up past 50 people where lighter tools fall apart.
Cons
Timeline, custom fields and rules all require a paid plan.
Ease of use
Value for money
Customer service
Functionality
47 found this helpful
Katherine Isozaki
Project Manager, Kestrel Analytics
Canada·Software·201 to 500 employees
4.0
Nov 5, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Portfolios connect the work to the goals
Intake used to be email and a spreadsheet. Now it is a form that routes automatically with rules. That removed an entire coordination job from my week.
Pros
The task model is strict: one owner, one due date, no ambiguity.
Cons
Default notification volume is high enough that people mute it.
Ease of use
Value for money
Customer service
Functionality
47 found this helpful
Greta Abbott
HR Manager, Prairie Rose Bakery
United States·Manufacturing·11 to 50 employees
4.0
Aug 17, 2025
Used 1 to 2 years
One owner, one due date, no ambiguity
Portfolios are why we are here. My department heads can see whether the work actually ladders up to the quarterly goals, and the answer is sometimes no, which is exactly the point. No other tool in this bracket does this properly.
Pros
Rules and forms make work intake and routing genuinely automatic.
Cons
Default notification volume is high enough that people mute it.
Ease of use
Value for money
Customer service
Functionality
46 found this helpful
Ulises Tremblay
Finance Manager, Falcon Ridge Landscaping
United States·Accounting·500+ employees
5.0
Feb 4, 2025
Verified userUsed 1 to 2 years
It scaled past fifty people without breaking
Every task has exactly one owner. That sounds small and it ended about half the arguments we used to have about who was doing what.
Pros
Workload management shows who is actually overcommitted.
Cons
The interface is austere and some teams find it cold.
Ease of use
Value for money
Customer service
Functionality
46 found this helpful
Erin Boucher
People Operations Lead, Fairview Veterinary
United States·Manufacturing·11 to 50 employees
5.0
Jul 25, 2025
Verified userUsed 2 or more years
Forms and rules automated our intake
Portfolios are why we are here. My department heads can see whether the work actually ladders up to the quarterly goals, and the answer is sometimes no, which is exactly the point. No other tool in this bracket does this properly.
Pros
Portfolios and goals connect daily tasks to quarterly outcomes.
Cons
Default notification volume is high enough that people mute it.
Ease of use
Value for money
Customer service
Functionality
44 found this helpful
Rebecca Calloway
HR Manager, Ironwood Fabrication
Canada·Hospitality·1 to 10 employees
5.0
Jun 28, 2025
LinkedIn confirmedUsed 2 or more years
Forms and rules automated our intake
Portfolios are why we are here. My department heads can see whether the work actually ladders up to the quarterly goals, and the answer is sometimes no, which is exactly the point. No other tool in this bracket does this properly.
Pros
The task model is strict: one owner, one due date, no ambiguity.
Cons
Timeline, custom fields and rules all require a paid plan.
Ease of use
Value for money
Customer service
Functionality
44 found this helpful
Caleb Zhao
Operations Manager, Meridian Dental Group
Canada·Retail·500+ employees
5.0
Apr 13, 2026
LinkedIn confirmedUsed 2 or more years
It scaled past fifty people without breaking
Portfolios are why we are here. My department heads can see whether the work actually ladders up to the quarterly goals, and the answer is sometimes no, which is exactly the point. No other tool in this bracket does this properly.
Pros
The free tier is usable for up to 10 teammates.
Cons
Timeline, custom fields and rules all require a paid plan.
Ease of use
Value for money
Customer service
Functionality
43 found this helpful
Carmen Doyle
Head of Operations, Foundry Road Studios
United States·Manufacturing·51 to 200 employees
4.0
Apr 13, 2026
Used 2 or more years
Portfolios connect the work to the goals
Intake used to be email and a spreadsheet. Now it is a form that routes automatically with rules. That removed an entire coordination job from my week.
Pros
The task model is strict: one owner, one due date, no ambiguity.
Cons
The interface is austere and some teams find it cold.
Ease of use
Value for money
Customer service
Functionality
43 found this helpful
Vera Emerson
Founder, Harborline Supply
Canada·Professional services·1 to 10 employees
4.0
Mar 6, 2026
Used 2 or more years
It scaled past fifty people without breaking
Every task has exactly one owner. That sounds small and it ended about half the arguments we used to have about who was doing what.
Pros
The task model is strict: one owner, one due date, no ambiguity.
Cons
Timeline, custom fields and rules all require a paid plan.
Ease of use
Value for money
Customer service
Functionality
43 found this helpful
Meredith Tremblay
Office Manager, Northgate Logistics
United States·Healthcare·500+ employees
1.0
Jan 1, 2026
Verified userUsed less than 6 months
The notification volume made people mute it
Out of the box the notifications are relentless. Half the team muted Asana within a month, which defeats the entire purpose. It is configurable, but the defaults train people to ignore it.
Pros
Workload management shows who is actually overcommitted.
Cons
Custom fields are limited compared with a fully flexible board tool.
Ease of use
Value for money
Customer service
Functionality
43 found this helpful
Amelia Jenkins
Head of Operations, Aurora Print House
Canada·Construction·11 to 50 employees
5.0
Jun 21, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Forms and rules automated our intake
Intake used to be email and a spreadsheet. Now it is a form that routes automatically with rules. That removed an entire coordination job from my week.
Pros
The task model is strict: one owner, one due date, no ambiguity.
Cons
Default notification volume is high enough that people mute it.
Ease of use
Value for money
Customer service
Functionality
42 found this helpful
Patrick Salazar
Sales Director, Willow & Ash Salons
United States·Nonprofit·500+ employees
5.0
Aug 26, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Forms and rules automated our intake
Every task has exactly one owner. That sounds small and it ended about half the arguments we used to have about who was doing what.
Pros
The free tier is usable for up to 10 teammates.
Cons
The interface is austere and some teams find it cold.
Ease of use
Value for money
Customer service
Functionality
41 found this helpful
Caleb Mercer
Office Manager, Foundry Road Studios
Canada·Healthcare·1 to 10 employees
5.0
Oct 16, 2025
Used 6 to 12 months
It scaled past fifty people without breaking
Portfolios are why we are here. My department heads can see whether the work actually ladders up to the quarterly goals, and the answer is sometimes no, which is exactly the point. No other tool in this bracket does this properly.
Pros
The task model is strict: one owner, one due date, no ambiguity.
Cons
The interface is austere and some teams find it cold.
Ease of use
Value for money
Customer service
Functionality
40 found this helpful
Yosef Vargas
Office Manager, Clearview Windows
Canada·Accounting·51 to 200 employees
5.0
Sep 12, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Forms and rules automated our intake
We grew from 20 to 80 people on Asana and it did not fall over. The task model is strict about ownership and dates, and that strictness is what holds up when the volume gets real.
Pros
The task model is strict: one owner, one due date, no ambiguity.
Cons
The jump from free to Starter is steep, and portfolios need Advanced.
Canada
United States