Skip to content
ClickUp logo

ClickUp reviews

4.0(132 reviews)
Write a review

Showing 1 to 20 of 132 reviews

Iris Whitaker

Owner, Silverbirch Accounting

CanadaProfessional services1 to 10 employees

5.0

Sep 19, 2024

LinkedIn confirmedUsed 6 to 12 months

Everyone works in the view they prefer

The same work renders as a list for me, a board for the designers and a Gantt chart for the client. Nobody has to work the way someone else prefers, which quietly removed a recurring argument.

Pros

It genuinely replaces a project tool, a time tracker and a docs tool.

Cons

Large workspaces feel slower than the competition.

Ease of use
Value for money
Customer service
Functionality
52 found this helpful

Danielle Tillman

Controller, Northgate Logistics

CanadaSoftware11 to 50 employees

3.0

Nov 15, 2024

Verified userUsed 1 to 2 years

Great value, real setup cost

Workspace, space, folder, list, task, subtask. That hierarchy is more structure than most teams need and new users are visibly lost in week one. We wrote our own conventions doc, which helped, but that is a real cost.

Pros

The same work renders as list, board, Gantt, calendar or workload.

Cons

The workspace, space, folder, list hierarchy is more structure than most teams need.

Ease of use
Value for money
Customer service
Functionality
47 found this helpful

Michelle Kowalski

Founder, Fairview Veterinary

United StatesLegal11 to 50 employees

2.0

Apr 1, 2026

Verified userUsed 1 to 2 years

Slow on a large workspace

Our workspace has a few thousand tasks and pages take a noticeable moment to load. Not unusable, just constantly slightly slower than everything else we run. At this price I accept it, but I notice it every day.

Pros

Native time tracking is included, even on the free plan.

Cons

New users are genuinely lost in the first week.

Ease of use
Value for money
Customer service
Functionality
46 found this helpful

Vincent Menon

Head of Operations, Redbrick Property Group

United StatesManufacturing1 to 10 employees

4.0

Sep 30, 2025

Verified userLinkedIn confirmedUsed 6 to 12 months

Everyone works in the view they prefer

The same work renders as a list for me, a board for the designers and a Gantt chart for the client. Nobody has to work the way someone else prefers, which quietly removed a recurring argument.

Pros

Docs, whiteboards, goals and dashboards are all included.

Cons

The workspace, space, folder, list hierarchy is more structure than most teams need.

Ease of use
Value for money
Customer service
Functionality
43 found this helpful

Mireille Beaumont

Practice Manager, Granite Peak Roofing

United StatesAccounting1 to 10 employees

5.0

Feb 7, 2026

Verified userUsed 1 to 2 years

It replaced three subscriptions

Docs, whiteboards, goals and dashboards all included. I keep finding features I did not know we were paying for.

Pros

The free tier has unlimited tasks and unlimited members.

Cons

The workspace, space, folder, list hierarchy is more structure than most teams need.

Ease of use
Value for money
Customer service
Functionality
40 found this helpful

Rosalind Broadbent

Bookkeeper, Bluewater Consulting

CanadaRetail51 to 200 employees

5.0

Oct 16, 2025

Verified userLinkedIn confirmedUsed 1 to 2 years

Everyone works in the view they prefer

Docs, whiteboards, goals and dashboards all included. I keep finding features I did not know we were paying for.

Pros

Docs, whiteboards, goals and dashboards are all included.

Cons

New users are genuinely lost in the first week.

Ease of use
Value for money
Customer service
Functionality
40 found this helpful

Lionel Eberhardt

HR Manager, Blackstone Contracting

United StatesFinancial services11 to 50 employees

5.0

Jun 28, 2026

Verified userUsed 2 or more years

More product than the price suggests

The same work renders as a list for me, a board for the designers and a Gantt chart for the client. Nobody has to work the way someone else prefers, which quietly removed a recurring argument.

Pros

The same work renders as list, board, Gantt, calendar or workload.

Cons

The workspace, space, folder, list hierarchy is more structure than most teams need.

Ease of use
Value for money
Customer service
Functionality
39 found this helpful

Xander Vaughn

Controller, Bluewater Consulting

United StatesTransport and logistics11 to 50 employees

4.0

Jan 2, 2026

LinkedIn confirmedUsed less than 6 months

Everyone works in the view they prefer

The same work renders as a list for me, a board for the designers and a Gantt chart for the client. Nobody has to work the way someone else prefers, which quietly removed a recurring argument.

Pros

The value against Asana or monday at the same headcount is not close.

Cons

The workspace, space, folder, list hierarchy is more structure than most teams need.

Ease of use
Value for money
Customer service
Functionality
38 found this helpful

Ingrid Radcliffe

Sales Director, Maplewood Childcare

United StatesManufacturing11 to 50 employees

2.0

Mar 1, 2025

Verified userLinkedIn confirmedUsed 6 to 12 months

Ships fast, breaks things

They ship constantly, which sounds good until a feature we depend on changes behavior without warning. Twice in a year a regression broke a view we use daily. Both were fixed within a week. If you want boring reliability, buy something else.

Pros

The same work renders as list, board, Gantt, calendar or workload.

Cons

The pace of shipping means the occasional regression in a feature you rely on.

Ease of use
Value for money
Customer service
Functionality
38 found this helpful

Iris Delacroix

Finance Manager, Summit Physio

CanadaAccounting11 to 50 employees

5.0

Apr 11, 2026

LinkedIn confirmedUsed 6 to 12 months

Everyone works in the view they prefer

Native time tracking on a plan this cheap is the reason we chose it. Our old stack meant a second tool and a monthly reconciliation.

Pros

It genuinely replaces a project tool, a time tracker and a docs tool.

Cons

The breadth means you will never use most of what you pay for.

Ease of use
Value for money
Customer service
Functionality
36 found this helpful

Kirsten Pemberton

Sales Director, Northgate Logistics

United StatesTransport and logistics201 to 500 employees

5.0

Jun 15, 2025

Verified userLinkedIn confirmedUsed 2 or more years

Everyone works in the view they prefer

We were paying for Asana, Harvest and Notion. ClickUp does all three adequately for less than any one of them cost. Adequately is doing work in that sentence, and for an agency our size the consolidation is worth the rough edges.

Pros

It genuinely replaces a project tool, a time tracker and a docs tool.

Cons

Everything is configurable, so everything has to be configured.

Ease of use
Value for money
Customer service
Functionality
36 found this helpful

Brooke Nasser

Accountant, Meridian Dental Group

United StatesRetail11 to 50 employees

2.0

Jun 2, 2026

Verified userUsed less than 6 months

Ships fast, breaks things

They ship constantly, which sounds good until a feature we depend on changes behavior without warning. Twice in a year a regression broke a view we use daily. Both were fixed within a week. If you want boring reliability, buy something else.

Pros

The same work renders as list, board, Gantt, calendar or workload.

Cons

Large workspaces feel slower than the competition.

Ease of use
Value for money
Customer service
Functionality
35 found this helpful

Beatriz Mensah

Managing Partner, Meridian Dental Group

United StatesEcommerce1 to 10 employees

4.0

Sep 22, 2025

Used 2 or more years

Time tracking included is the whole argument

Docs, whiteboards, goals and dashboards all included. I keep finding features I did not know we were paying for.

Pros

The same work renders as list, board, Gantt, calendar or workload.

Cons

New users are genuinely lost in the first week.

Ease of use
Value for money
Customer service
Functionality
35 found this helpful

Tessa Zamora

Bookkeeper, Coastline Outfitters

CanadaManufacturing51 to 200 employees

2.0

May 22, 2025

Verified userUsed less than 6 months

Ships fast, breaks things

Our workspace has a few thousand tasks and pages take a noticeable moment to load. Not unusable, just constantly slightly slower than everything else we run. At this price I accept it, but I notice it every day.

Pros

The free tier has unlimited tasks and unlimited members.

Cons

New users are genuinely lost in the first week.

Ease of use
Value for money
Customer service
Functionality
34 found this helpful

Leonard Larkin

Sales Director, Aurora Print House

United StatesHealthcare1 to 10 employees

3.0

Jan 3, 2026

Verified userUsed less than 6 months

Powerful and genuinely confusing at first

Workspace, space, folder, list, task, subtask. That hierarchy is more structure than most teams need and new users are visibly lost in week one. We wrote our own conventions doc, which helped, but that is a real cost.

Pros

Docs, whiteboards, goals and dashboards are all included.

Cons

Large workspaces feel slower than the competition.

Ease of use
Value for money
Customer service
Functionality
33 found this helpful

Ravi Brennan

Studio Director, Silverbirch Accounting

CanadaFinancial services1 to 10 employees

4.0

Aug 14, 2025

LinkedIn confirmedUsed 6 to 12 months

It replaced three subscriptions

Native time tracking on a plan this cheap is the reason we chose it. Our old stack meant a second tool and a monthly reconciliation.

Pros

The free tier has unlimited tasks and unlimited members.

Cons

The pace of shipping means the occasional regression in a feature you rely on.

Ease of use
Value for money
Customer service
Functionality
32 found this helpful

Ursula Zhao

Managing Partner, Clearview Windows

United StatesAccounting11 to 50 employees

4.0

Aug 22, 2025

Verified userUsed 6 to 12 months

Time tracking included is the whole argument

Docs, whiteboards, goals and dashboards all included. I keep finding features I did not know we were paying for.

Pros

It genuinely replaces a project tool, a time tracker and a docs tool.

Cons

Large workspaces feel slower than the competition.

Ease of use
Value for money
Customer service
Functionality
31 found this helpful

Rosalind Xu

Finance Manager, Hillcrest Family Clinic

United StatesTransport and logistics1 to 10 employees

3.0

Jan 29, 2025

LinkedIn confirmedUsed 2 or more years

Great value, real setup cost

Everything is configurable, which means everything must be configured. Plan on a couple of weeks before the team is comfortable. The payoff is there, the on ramp is not gentle.

Pros

Native time tracking is included, even on the free plan.

Cons

The breadth means you will never use most of what you pay for.

Ease of use
Value for money
Customer service
Functionality

Response from the vendorFeb 10, 2025

Thank you for the detailed feedback on performance. Speed on large workspaces has been a major focus and we would like to look at your specific workspace. Please reach out to support and reference this review.

30 found this helpful

Ibrahim Lockhart

HR Manager, Northgate Logistics

United StatesEcommerce51 to 200 employees

5.0

Apr 8, 2026

Verified userLinkedIn confirmedUsed 6 to 12 months

More product than the price suggests

The same work renders as a list for me, a board for the designers and a Gantt chart for the client. Nobody has to work the way someone else prefers, which quietly removed a recurring argument.

Pros

The free tier has unlimited tasks and unlimited members.

Cons

Large workspaces feel slower than the competition.

Ease of use
Value for money
Customer service
Functionality
28 found this helpful

Naomi Yamamoto

VP of Sales, Foundry Road Studios

OtherLegal1 to 10 employees

3.0

Jun 29, 2026

Used 2 or more years

Great value, real setup cost

Everything is configurable, which means everything must be configured. Plan on a couple of weeks before the team is comfortable. The payoff is there, the on ramp is not gentle.

Pros

The free tier has unlimited tasks and unlimited members.

Cons

The breadth means you will never use most of what you pay for.

Ease of use
Value for money
Customer service
Functionality

Response from the vendorJul 10, 2026

Thank you for the detailed feedback on performance. Speed on large workspaces has been a major focus and we would like to look at your specific workspace. Please reach out to support and reference this review.

27 found this helpful