We have staff in four states and multi state payroll is included rather than surcharged. Our old provider wanted an extra fee per state, which for a remote team was a real cost.
Pros
New hire onboarding handles the I-9, W-4 and direct deposit without paper.
Cons
Support has slowed noticeably as the company has grown.
Ease of use
Value for money
Customer service
Functionality
60 found this helpful
Trisha Fry
Founder, Sandbar Hospitality
Other·Retail·201 to 500 employees
5.0
Mar 4, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Payroll stopped being the thing I dread
We have staff in four states and multi state payroll is included rather than surcharged. Our old provider wanted an extra fee per state, which for a remote team was a real cost.
Pros
Contractor payments and January 1099 filing are part of the base product.
Cons
Resolving an agency tax notice can take weeks.
Ease of use
Value for money
Customer service
Functionality
58 found this helpful
Keith Whitfield
Controller, Falcon Ridge Landscaping
United States·Financial services·11 to 50 employees
4.0
Sep 5, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Payroll stopped being the thing I dread
New hire onboarding used to be a folder of PDFs and a week of chasing. Now they get a link, fill in their own W-4 and direct deposit, and they are in the next run. We hired six people last year and it was a non event every time.
Pros
Benefits and 401(k) deductions sync back to payroll correctly.
Cons
Support has slowed noticeably as the company has grown.
Ease of use
Value for money
Customer service
Functionality
53 found this helpful
Greta Fontaine
Project Manager, Copper Mountain Brewing
Canada·Hospitality·11 to 50 employees
5.0
Apr 22, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Three clicks and everyone is paid
We have staff in four states and multi state payroll is included rather than surcharged. Our old provider wanted an extra fee per state, which for a remote team was a real cost.
Pros
Contractor payments and January 1099 filing are part of the base product.
Cons
Support has slowed noticeably as the company has grown.
Ease of use
Value for money
Customer service
Functionality
50 found this helpful
Nadia Beaumont
Director of Finance, Summit Physio
United States·Professional services·1 to 10 employees
5.0
May 27, 2026
LinkedIn confirmedUsed 1 to 2 years
Onboarding a new hire takes minutes now
New hire onboarding used to be a folder of PDFs and a week of chasing. Now they get a link, fill in their own W-4 and direct deposit, and they are in the next run. We hired six people last year and it was a non event every time.
Pros
Running payroll takes about three minutes once it is set up.
Cons
Resolving an agency tax notice can take weeks.
Ease of use
Value for money
Customer service
Functionality
49 found this helpful
Greta Forsythe
Studio Director, Redbrick Property Group
United States·Education·1 to 10 employees
5.0
Apr 1, 2026
Verified userLinkedIn confirmedUsed 2 or more years
First payroll tool my team actually likes
Benefits sync back to payroll so deductions are simply right. No spreadsheet, no reconciliation, no discovering an error in March.
Pros
New hire onboarding handles the I-9, W-4 and direct deposit without paper.
Cons
There is no Canadian payroll. No T4, no ROE, no CPP and no EI.
Ease of use
Value for money
Customer service
Functionality
48 found this helpful
Christopher Vasquez
Bookkeeper, Redbrick Property Group
United States·Construction·1 to 10 employees
5.0
Jul 14, 2025
Used less than 6 months
The filings just happen
I am not a payroll person and I run payroll in about three minutes every other Friday. Form 941 and our state filings happen without me knowing they happened. That is exactly what I wanted and never got from our previous provider.
Pros
Contractor payments and January 1099 filing are part of the base product.
Cons
Resolving an agency tax notice can take weeks.
Ease of use
Value for money
Customer service
Functionality
48 found this helpful
Priya Sandoval
Director of Finance, Willow & Ash Salons
United States·Education·1 to 10 employees
5.0
Nov 5, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
The filings just happen
We have staff in four states and multi state payroll is included rather than surcharged. Our old provider wanted an extra fee per state, which for a remote team was a real cost.
Pros
Benefits and 401(k) deductions sync back to payroll correctly.
Cons
There is no Canadian payroll. No T4, no ROE, no CPP and no EI.
Ease of use
Value for money
Customer service
Functionality
47 found this helpful
Ezra Nakashima
General Manager, Northgate Logistics
United States·Real estate·1 to 10 employees
5.0
Sep 25, 2024
Verified userUsed less than 6 months
Onboarding a new hire takes minutes now
Benefits sync back to payroll so deductions are simply right. No spreadsheet, no reconciliation, no discovering an error in March.
Pros
Contractor payments and January 1099 filing are part of the base product.
Cons
Reporting is thin compared with ADP or Paychex.
Ease of use
Value for money
Customer service
Functionality
47 found this helpful
Sasha Paredes
Head of Operations, Silverbirch Accounting
Canada·Manufacturing·11 to 50 employees
5.0
May 28, 2026
Verified userUsed less than 6 months
Payroll stopped being the thing I dread
New hire onboarding used to be a folder of PDFs and a week of chasing. Now they get a link, fill in their own W-4 and direct deposit, and they are in the next run. We hired six people last year and it was a non event every time.
Pros
Running payroll takes about three minutes once it is set up.
Cons
Resolving an agency tax notice can take weeks.
Ease of use
Value for money
Customer service
Functionality
45 found this helpful
Rosalind Reyes
Operations Manager, Beacon Legal Partners
United States·Hospitality·51 to 200 employees
5.0
Feb 16, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Three clicks and everyone is paid
W-2s went out in January without me doing anything. I checked them, they were correct, and that was the whole of year end.
Pros
Contractor payments and January 1099 filing are part of the base product.
Cons
There is no Canadian payroll. No T4, no ROE, no CPP and no EI.
Ease of use
Value for money
Customer service
Functionality
45 found this helpful
Leonard Jimenez
Bookkeeper, Ironwood Fabrication
United States·Education·51 to 200 employees
5.0
Apr 10, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Onboarding a new hire takes minutes now
I am not a payroll person and I run payroll in about three minutes every other Friday. Form 941 and our state filings happen without me knowing they happened. That is exactly what I wanted and never got from our previous provider.
Pros
Contractor payments and January 1099 filing are part of the base product.
Cons
Reporting is thin compared with ADP or Paychex.
Ease of use
Value for money
Customer service
Functionality
42 found this helpful
Andre Laroche
General Manager, Prairie Rose Bakery
United States·Marketing·1 to 10 employees
5.0
May 27, 2026
LinkedIn confirmedUsed 6 to 12 months
Onboarding a new hire takes minutes now
I am not a payroll person and I run payroll in about three minutes every other Friday. Form 941 and our state filings happen without me knowing they happened. That is exactly what I wanted and never got from our previous provider.
Pros
New hire onboarding handles the I-9, W-4 and direct deposit without paper.
Cons
There is no Canadian payroll. No T4, no ROE, no CPP and no EI.
Ease of use
Value for money
Customer service
Functionality
41 found this helpful
Erin Farouk
Accountant, Willow & Ash Salons
United States·Education·11 to 50 employees
4.0
Feb 15, 2025
Verified userUsed 1 to 2 years
Onboarding a new hire takes minutes now
W-2s went out in January without me doing anything. I checked them, they were correct, and that was the whole of year end.
Pros
Multi state payroll is included rather than an add on fee per state.
Cons
Some HR features are gated to the Premium tier at a large jump in price.
Ease of use
Value for money
Customer service
Functionality
41 found this helpful
Cody Kirkwood
Sales Director, Fairview Veterinary
United States·Nonprofit·11 to 50 employees
5.0
Oct 30, 2024
Verified userUsed less than 6 months
Payroll stopped being the thing I dread
New hire onboarding used to be a folder of PDFs and a week of chasing. Now they get a link, fill in their own W-4 and direct deposit, and they are in the next run. We hired six people last year and it was a non event every time.
Pros
Form 941, 940, W-2 and 1099-NEC filings are automatic and included, in all 50 states.
Cons
There is no Canadian payroll. No T4, no ROE, no CPP and no EI.
Ease of use
Value for money
Customer service
Functionality
41 found this helpful
Bianca Jain
Operations Manager, Coastline Outfitters
United States·Software·11 to 50 employees
5.0
Sep 1, 2025
LinkedIn confirmedUsed 6 to 12 months
Three clicks and everyone is paid
W-2s went out in January without me doing anything. I checked them, they were correct, and that was the whole of year end.
Pros
Contractor payments and January 1099 filing are part of the base product.
Cons
There is no Canadian payroll. No T4, no ROE, no CPP and no EI.
Ease of use
Value for money
Customer service
Functionality
39 found this helpful
Katya Whelan
Controller, Maplewood Childcare
United States·Hospitality·11 to 50 employees
5.0
May 17, 2026
Used less than 6 months
Payroll stopped being the thing I dread
I am not a payroll person and I run payroll in about three minutes every other Friday. Form 941 and our state filings happen without me knowing they happened. That is exactly what I wanted and never got from our previous provider.
Pros
New hire onboarding handles the I-9, W-4 and direct deposit without paper.
Cons
Some HR features are gated to the Premium tier at a large jump in price.
Ease of use
Value for money
Customer service
Functionality
38 found this helpful
Malcolm Finnegan
Studio Director, Bluewater Consulting
United States·Hospitality·11 to 50 employees
5.0
Apr 17, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
First payroll tool my team actually likes
W-2s went out in January without me doing anything. I checked them, they were correct, and that was the whole of year end.
Pros
Form 941, 940, W-2 and 1099-NEC filings are automatic and included, in all 50 states.
Cons
Reporting is thin compared with ADP or Paychex.
Ease of use
Value for money
Customer service
Functionality
37 found this helpful
Adele Delgado
Chief of Staff, Kestrel Analytics
Canada·Construction·1 to 10 employees
5.0
Nov 9, 2024
Used 2 or more years
Onboarding a new hire takes minutes now
W-2s went out in January without me doing anything. I checked them, they were correct, and that was the whole of year end.
Pros
Running payroll takes about three minutes once it is set up.
Cons
Some HR features are gated to the Premium tier at a large jump in price.
Ease of use
Value for money
Customer service
Functionality
37 found this helpful
Sasha Nowak
General Manager, Falcon Ridge Landscaping
Canada·Healthcare·1 to 10 employees
5.0
Jan 3, 2026
Verified userLinkedIn confirmedUsed less than 6 months
The filings just happen
W-2s went out in January without me doing anything. I checked them, they were correct, and that was the whole of year end.
Pros
Contractor payments and January 1099 filing are part of the base product.
Cons
Support has slowed noticeably as the company has grown.
United States
Canada