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monday.com reviews

4.3(203 reviews)
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Showing 1 to 20 of 203 reviews

Yusuf Fontaine

Accountant, Willow & Ash Salons

United StatesAccounting1 to 10 employees

4.0

May 2, 2026

Verified userUsed 6 to 12 months

Automations a non technical lead can write

We run production scheduling, hiring and a client pipeline on it. Three tools replaced with one, and each board took under an hour to build.

Pros

Automation rules read like plain sentences and non technical staff write them.

Cons

Automation action limits per tier are lower than you would expect.

Ease of use
Value for money
Customer service
Functionality
58 found this helpful

Marisol Flanagan

Bookkeeper, Hillcrest Family Clinic

CanadaAccounting1 to 10 employees

4.0

Apr 30, 2026

LinkedIn confirmedUsed 2 or more years

We built exactly what we needed in an afternoon

Our operations director does not open project software. She opens the monday dashboard every morning because the status is obvious at a glance. That alone justified the seats.

Pros

Boards are visual and obvious. Adoption is the easiest of any tool here.

Cons

It gets expensive quickly once you need the higher plans.

Ease of use
Value for money
Customer service
Functionality
57 found this helpful

Tanya Raghavan

VP of Sales, Kestrel Analytics

United StatesManufacturing11 to 50 employees

4.0

Jan 24, 2026

Verified userUsed 6 to 12 months

Automations a non technical lead can write

We run production scheduling, hiring and a client pipeline on it. Three tools replaced with one, and each board took under an hour to build.

Pros

Executives will actually read a monday dashboard, which is rare.

Cons

Without an owner, flexibility becomes board sprawl and duplicated data.

Ease of use
Value for money
Customer service
Functionality
54 found this helpful

Simone Doyle

Sales Director, Copper Mountain Brewing

United StatesConstruction11 to 50 employees

5.0

Nov 12, 2025

Verified userLinkedIn confirmedUsed 2 or more years

The first tool our whole team adopted

Our operations director does not open project software. She opens the monday dashboard every morning because the status is obvious at a glance. That alone justified the seats.

Pros

Executives will actually read a monday dashboard, which is rare.

Cons

It gets expensive quickly once you need the higher plans.

Ease of use
Value for money
Customer service
Functionality
50 found this helpful

Isaac Oyelaran

Managing Partner, Ironwood Fabrication

United StatesSoftware201 to 500 employees

5.0

Jun 21, 2026

Verified userLinkedIn confirmedUsed 1 to 2 years

We built exactly what we needed in an afternoon

Automation rules read like sentences. Our office manager wired up the notification and handoff rules herself with no help from me, which has never happened with any other tool.

Pros

Executives will actually read a monday dashboard, which is rare.

Cons

Without an owner, flexibility becomes board sprawl and duplicated data.

Ease of use
Value for money
Customer service
Functionality
48 found this helpful

Vanessa Vasquez

Managing Partner, Meridian Dental Group

United StatesConstruction1 to 10 employees

5.0

Jul 30, 2024

Used 6 to 12 months

Executives actually read the dashboard

Automation rules read like sentences. Our office manager wired up the notification and handoff rules herself with no help from me, which has never happened with any other tool.

Pros

Automation rules read like plain sentences and non technical staff write them.

Cons

Automation action limits per tier are lower than you would expect.

Ease of use
Value for money
Customer service
Functionality
48 found this helpful

Erin Ibarra

Project Manager, Redbrick Property Group

CanadaHealthcare11 to 50 employees

5.0

Jul 27, 2024

Verified userUsed 1 to 2 years

Automations a non technical lead can write

We had tried three project tools and adoption died every time. monday stuck because it looks like a spreadsheet people already understand, only colored and alive. Two weeks in everyone was using it without being told.

Pros

Unlimited free viewers means stakeholders can watch without a seat.

Cons

Cross board reporting is weaker than the marketing implies.

Ease of use
Value for money
Customer service
Functionality
45 found this helpful

Bianca Ogilvie

Controller, Prairie Rose Bakery

United StatesHealthcare51 to 200 employees

5.0

Jun 9, 2025

Verified userLinkedIn confirmedUsed 1 to 2 years

Executives actually read the dashboard

Our operations director does not open project software. She opens the monday dashboard every morning because the status is obvious at a glance. That alone justified the seats.

Pros

Boards are visual and obvious. Adoption is the easiest of any tool here.

Cons

Time tracking and dependencies are on the Pro tier.

Ease of use
Value for money
Customer service
Functionality
44 found this helpful

Grace Lindqvist

Controller, Fairview Veterinary

CanadaNonprofit1 to 10 employees

2.0

Sep 13, 2024

Verified userLinkedIn confirmedUsed 1 to 2 years

Cross board reporting is not what they imply

The marketing implies you can report across your whole workspace. In practice cross board reporting is limited and awkward, and the dashboard widget limits by tier are restrictive. We ended up exporting to a spreadsheet, which is what we were trying to escape.

Pros

Boards are visual and obvious. Adoption is the easiest of any tool here.

Cons

Cross board reporting is weaker than the marketing implies.

Ease of use
Value for money
Customer service
Functionality

Response from the vendorSep 20, 2024

Thank you for the feedback on reporting. Cross board dashboards are an active area of investment for us and your specific use case is useful. Our support team would be glad to look at your setup.

44 found this helpful

Christopher Torres

Finance Manager, Sandbar Hospitality

CanadaHospitality11 to 50 employees

2.0

Jan 18, 2026

Verified userLinkedIn confirmedUsed 2 or more years

Cross board reporting is not what they imply

The marketing implies you can report across your whole workspace. In practice cross board reporting is limited and awkward, and the dashboard widget limits by tier are restrictive. We ended up exporting to a spreadsheet, which is what we were trying to escape.

Pros

Unlimited free viewers means stakeholders can watch without a seat.

Cons

Without an owner, flexibility becomes board sprawl and duplicated data.

Ease of use
Value for money
Customer service
Functionality
43 found this helpful

Ibrahim Adeyemi

Finance Manager, Silverbirch Accounting

United StatesSoftware51 to 200 employees

3.0

Apr 20, 2025

LinkedIn confirmedUsed less than 6 months

Flexible enough to make a mess

Give it to a team with no conventions and in six months you have forty boards, duplicated data and no idea which one is current. That is not a bug, it is what flexibility costs. Someone has to own it.

Pros

You can build a working board in minutes with no training.

Cons

Automation action limits per tier are lower than you would expect.

Ease of use
Value for money
Customer service
Functionality
43 found this helpful

Erin Jorgensen

Bookkeeper, Summit Physio

OtherLegal1 to 10 employees

2.0

May 29, 2026

Verified userLinkedIn confirmedUsed 6 to 12 months

Cross board reporting is not what they imply

Time tracking, dependencies and private boards are all on Pro. The plan we thought we needed turned out to be two tiers below the plan we actually needed, and the difference was more than double.

Pros

Executives will actually read a monday dashboard, which is rare.

Cons

Cross board reporting is weaker than the marketing implies.

Ease of use
Value for money
Customer service
Functionality
42 found this helpful

Ian Yamamoto

Founder, Cedar & Vine Interiors

United StatesConstruction11 to 50 employees

3.0

Jan 17, 2026

Verified userUsed 2 or more years

The seat minimums are the real price

Plans sell in blocks of three seats. We are a four person team so we pay for six. That is a 50 percent premium for existing at the wrong headcount and it is not obvious on the pricing page.

Pros

You can build a working board in minutes with no training.

Cons

It gets expensive quickly once you need the higher plans.

Ease of use
Value for money
Customer service
Functionality
42 found this helpful

Uma Paredes

HR Manager, Vertex Machine Works

CanadaAccounting11 to 50 employees

4.0

Oct 13, 2024

Verified userLinkedIn confirmedUsed 6 to 12 months

We built exactly what we needed in an afternoon

Automation rules read like sentences. Our office manager wired up the notification and handoff rules herself with no help from me, which has never happened with any other tool.

Pros

It flexes into project tracking, CRM, hiring and production scheduling.

Cons

Automation action limits per tier are lower than you would expect.

Ease of use
Value for money
Customer service
Functionality
42 found this helpful

Liam Iqbal

Practice Manager, Foundry Road Studios

CanadaReal estate11 to 50 employees

5.0

Sep 17, 2024

Used 2 or more years

We built exactly what we needed in an afternoon

We had tried three project tools and adoption died every time. monday stuck because it looks like a spreadsheet people already understand, only colored and alive. Two weeks in everyone was using it without being told.

Pros

Unlimited free viewers means stakeholders can watch without a seat.

Cons

Automation action limits per tier are lower than you would expect.

Ease of use
Value for money
Customer service
Functionality
42 found this helpful

Sanjay Montoya

VP of Sales, Prairie Rose Bakery

CanadaLegal11 to 50 employees

5.0

Feb 14, 2025

Used 6 to 12 months

We built exactly what we needed in an afternoon

We had tried three project tools and adoption died every time. monday stuck because it looks like a spreadsheet people already understand, only colored and alive. Two weeks in everyone was using it without being told.

Pros

Executives will actually read a monday dashboard, which is rare.

Cons

Time tracking and dependencies are on the Pro tier.

Ease of use
Value for money
Customer service
Functionality
41 found this helpful

Omar Ponce

General Manager, Copper Mountain Brewing

United StatesManufacturing1 to 10 employees

5.0

May 23, 2026

Verified userUsed less than 6 months

The first tool our whole team adopted

We had tried three project tools and adoption died every time. monday stuck because it looks like a spreadsheet people already understand, only colored and alive. Two weeks in everyone was using it without being told.

Pros

Executives will actually read a monday dashboard, which is rare.

Cons

Automation action limits per tier are lower than you would expect.

Ease of use
Value for money
Customer service
Functionality
39 found this helpful

Ravi Tillman

Director of Finance, Maplewood Childcare

United StatesHospitality11 to 50 employees

5.0

Mar 8, 2026

Verified userLinkedIn confirmedUsed 2 or more years

The first tool our whole team adopted

Our operations director does not open project software. She opens the monday dashboard every morning because the status is obvious at a glance. That alone justified the seats.

Pros

It flexes into project tracking, CRM, hiring and production scheduling.

Cons

Seats sell in blocks of three, so a four person team pays for six.

Ease of use
Value for money
Customer service
Functionality
38 found this helpful

Kevin Calloway

Director of Finance, Silverbirch Accounting

United StatesAccounting11 to 50 employees

2.0

Aug 23, 2024

Verified userUsed 1 to 2 years

Everything useful is one tier up

Time tracking, dependencies and private boards are all on Pro. The plan we thought we needed turned out to be two tiers below the plan we actually needed, and the difference was more than double.

Pros

Unlimited free viewers means stakeholders can watch without a seat.

Cons

Cross board reporting is weaker than the marketing implies.

Ease of use
Value for money
Customer service
Functionality

Response from the vendorAug 30, 2024

Thank you for the feedback on reporting. Cross board dashboards are an active area of investment for us and your specific use case is useful. Our support team would be glad to look at your setup.

37 found this helpful

Michelle Kessler

Head of Operations, Meridian Dental Group

United StatesEducation1 to 10 employees

4.0

Jun 2, 2025

Verified userLinkedIn confirmedUsed 2 or more years

We built exactly what we needed in an afternoon

Automation rules read like sentences. Our office manager wired up the notification and handoff rules herself with no help from me, which has never happened with any other tool.

Pros

Boards are visual and obvious. Adoption is the easiest of any tool here.

Cons

Automation action limits per tier are lower than you would expect.

Ease of use
Value for money
Customer service
Functionality
36 found this helpful