NetSuite

The cloud ERP most companies grow into and few grow out of

Starting price: Custom pricing
Vendor: Oracle
Founded: 1998
Available in: United StatesCanada
Languages: English, French, Spanish
Support: PhoneEmailDedicated account managerKnowledge basePartner network

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Overview

What is NetSuite?

NetSuite is a genuine ERP and has been cloud native since before that was a category. Companies arrive here when spreadsheets and a small business ledger have stopped holding the business together.

What it does well

Everything is one system. Finance, inventory, order management, procurement, projects and revenue recognition share a database, so the order a rep enters is the same record the warehouse picks and finance recognizes. At a few hundred people, that single fact removes a department's worth of reconciliation.

Multi subsidiary and multi currency consolidation is genuinely strong. Running US and Canadian entities with intercompany transactions is a solved problem here, and few products in this catalogue can say that.

Tax and filing

SuiteTax handles US sales tax and Canadian GST and HST, generally alongside Avalara at any real volume. Like every ERP, it produces the numbers and your tax team files them. It does not press a button at IRS or CRA.

Where it frustrates people

Cost is the headline and the reviews are unanimous. Licensing runs well into five figures annually before implementation, and implementation is a six figure project measured in quarters. Annual renewal increases are a consistent complaint, and negotiating leverage drops once you are live, which everyone learns the hard way.

The interface is dated. Customization requires SuiteScript developers. This is infrastructure, and it should be bought like infrastructure: slowly, with references called.

Features

What NetSuite can actually do

The headline features first, then the full list as the vendor states it.

Multi subsidiary consolidation
Full general ledger and financials
Order and billing management
Revenue recognition

Multi currency
Inventory and warehouse management
Procurement
Project accounting
Demand planning
SuiteAnalytics reporting
SuiteScript customization
Role based dashboards

Works with the tools you already use

Integrations the vendor lists for NetSuite. Check the fine print for plan limits before you rely on one.

Salesforce
Avalara
ADP
Rippling
Shopify
Bill.com

Ratings

The rating, broken down

Every score below comes from verified reviews. Nothing is weighted or edited.

3.9

58 verified reviews

5 stars21

4 stars23

3 stars8

2 stars2

1 star4

Positive 76%
Neutral 14%
Negative 10%

Ratings by dimension

Ease of use2.8
Value for money2.7
Functionality4.6
Customer service3.6

NetSuite average rating by dimension, out of 5
Dimension	Rating out of 5
Ease of use	2.8
Value for money	2.7
Functionality	4.6
Customer service	3.6

Reviewer company size

1 to 10 employees38%
11 to 50 employees28%
51 to 200 employees22%
201 to 500 employees9%
500+ employees3%

Reviewers by company size, from 58 reviews
Company size	Share of reviewers
1 to 10 employees	38 percent, 22 reviews
11 to 50 employees	28 percent, 16 reviews
51 to 200 employees	22 percent, 13 reviews
201 to 500 employees	9 percent, 5 reviews
500+ employees	3 percent, 2 reviews

Head to head

Compare with a popular alternative

NetSuite against Odoo, side by side. Same verified review data, no weighting.

NetSuite

3.9(58)

Odoo

4.1(63)

View profile

Custom pricing

Starting price

$25/user/mo

Free versionFree trial

Pricing options

Free versionFree trial

2.8 (58)

Ease of use

3.3 (63)

2.7 (58)

Value for money

4.7 (63)

3.6 (58)

Customer service

3.7 (63)

4.6 (58)

Functionality

4.6 (63)

See the full comparison

Reviews

What users really think

Jorge Crane

Accountant, Copper Mountain Brewing

United StatesEducation51 to 200 employees

3.0

May 17, 2026

Verified userLinkedIn confirmedUsed 6 to 12 months

It works, and it costs what it costs

The capability is real and so is the price. Five figures a year in licensing before a six figure implementation measured in quarters. If you are the right size, it is worth it. If you are not, it will hurt.

Pros

Multi subsidiary consolidation with currency translation is genuinely automatic.

Cons

The interface is dated and needs training.

Ease of use
Value for money
Customer service
Functionality

50 found this helpful

Yasmin Pyne

Sales Director, Summit Physio

United StatesHealthcare1 to 10 employees

3.0

Aug 3, 2025

Verified userLinkedIn confirmedUsed 6 to 12 months

Buy it slowly

Pros

It scales from roughly 80 people to well past 500 without a replatform.

Cons

Renewal increases are a consistent complaint and leverage disappears once live.

Ease of use
Value for money
Customer service
Functionality

49 found this helpful

Amara Nowak

Head of Operations, Northern Star Staffing

CanadaAccounting11 to 50 employees

4.0

Jul 3, 2026

Verified userLinkedIn confirmedUsed 2 or more years

It carried us from 80 to 400 people

We grew from 80 to 400 people on it and never hit a wall. Expensive, dated, and it did not break. For infrastructure that is what matters.

Pros

Cloud native since long before that was a category, so uptime is not a worry.

Cons

It is far too much system below roughly 80 people.

Ease of use
Value for money
Customer service
Functionality

48 found this helpful

All 58 reviews Write a review

Alternatives

If NetSuite isn't the right fit

Odoo

4.1(63)

An open source suite that grows one app at a time

$25/moCompare

Sage Intacct

4.5(41)

Cloud financial management for finance teams that have outgrown the basics

Custom pricingCompare

See all alternatives

FAQ

We have the answers

Pricing

How much does NetSuite cost?

NetSuite does not publish a price. Every plan is quoted, and deals in this bracket typically land in the higher end of the market once implementation is included. Ask for a quote against your own headcount rather than a list price.

Integrations

What does NetSuite integrate with?

NetSuite connects with Salesforce, Avalara, ADP, Rippling and 2 more. Confirm the specific integration you depend on with a trial account before you commit, since depth varies more than a logo wall suggests.

Local fit

Does NetSuite work for businesses in the US and Canada?

NetSuite serves businesses in both the United States and Canada, and nothing about it is country specific in the way accounting or payroll tools are. Pricing is listed in US dollars, which is the vendor's real list price on both sides of the border.

Reviews

What do users say about NetSuite?

NetSuite holds 3.9 out of 5 across 58 verified reviews, and it scores highest on functionality. The rating is computed from those reviews and cannot be edited by the vendor. Read the full archive to see the pattern behind the number.