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3.9(241 reviews)
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Showing 1 to 20 of 241 reviews

Meredith Thornton

Finance Manager, Northern Star Staffing

CanadaConstruction1 to 10 employees

4.0

Aug 8, 2024

LinkedIn confirmedUsed 2 or more years

Set it up myself in a morning

The shared calendar stopped two people on the same small team booking the same week, which used to happen twice a year and caused real problems.

Pros

Leave and absence management is genuinely excellent

Cons

Support is email led

Ease of use
Value for money
Customer service
Functionality
60 found this helpful

Patrick Nascimento

Sales Director, Sandbar Hospitality

CanadaMarketing1 to 10 employees

4.0

Sep 23, 2025

Verified userLinkedIn confirmedUsed 2 or more years

Approval chains finally match how we work

We added timesheets a year in and it slotted straight on. No migration, no renegotiation, just a line on the invoice. The modular thing is real and not a pricing trick.

Pros

Set up without a consultant

Cons

Reporting is thin beyond the standard set

Ease of use
Value for money
Customer service
Functionality
59 found this helpful

Kendra Yates

Finance Manager, Copper Mountain Brewing

United StatesConstruction1 to 10 employees

5.0

Aug 31, 2025

Verified userLinkedIn confirmedUsed 1 to 2 years

Six fifty a head is the right price for this

We tracked vacation in a shared spreadsheet for four years and it was wrong constantly. This replaced it in an afternoon and the arguments stopped. Accruals, carryover and a calendar everyone can see. That is all we needed and that is exactly what we bought.

Pros

Six fifty per employee per month for the core

Cons

No US or Canadian payroll engine at all

Ease of use
Value for money
Customer service
Functionality
55 found this helpful

Uma Ponce

Controller, Harborline Supply

CanadaMarketing11 to 50 employees

4.0

Aug 19, 2025

Verified userLinkedIn confirmedUsed less than 6 months

Set it up myself in a morning

We added timesheets a year in and it slotted straight on. No migration, no renegotiation, just a line on the invoice. The modular thing is real and not a pricing trick.

Pros

Modules added only when you need them

Cons

Performance module is basic

Ease of use
Value for money
Customer service
Functionality
51 found this helpful

Odette Grant

HR Manager, Meridian Dental Group

United StatesRetail11 to 50 employees

3.0

Sep 17, 2024

Verified userLinkedIn confirmedUsed 1 to 2 years

Fine until you pass a few hundred people

We are at three hundred and twenty people now and starting to feel the ceiling. Workflow customization is limited and the approval logic cannot express our new structure. It was perfect at eighty.

Pros

Leave and absence management is genuinely excellent

Cons

Performance module is basic

Ease of use
Value for money
Customer service
Functionality

Response from the vendorSep 29, 2024

Thank you for the feedback. Sage HR is designed to integrate with payroll providers rather than process payroll directly, and we appreciate that this is not always clear during evaluation. Our team can walk you through the payroll integrations available in your region.

51 found this helpful

Beatriz Boateng

Founder, Maplewood Childcare

United StatesNonprofit51 to 200 employees

4.0

Aug 10, 2025

Used 6 to 12 months

Priced so a small team can actually buy it

The shared calendar stopped two people on the same small team booking the same week, which used to happen twice a year and caused real problems.

Pros

Leave and absence management is genuinely excellent

Cons

Reporting is thin beyond the standard set

Ease of use
Value for money
Customer service
Functionality
50 found this helpful

Ulises Calloway

HR Manager, Granite Peak Roofing

CanadaMarketing201 to 500 employees

5.0

Sep 25, 2024

Used 2 or more years

The module structure is honest

Employee self service actually gets used. People book their own time off, managers approve on their phone, and I stopped being the middle of every request. Adoption was immediate, which never happens.

Pros

Leave and absence management is genuinely excellent

Cons

Customization runs out past a few hundred staff

Ease of use
Value for money
Customer service
Functionality
50 found this helpful

Elena Sinclair

Owner, Maplewood Childcare

CanadaTransport and logistics51 to 200 employees

5.0

May 27, 2026

Verified userLinkedIn confirmedUsed 6 to 12 months

Killed our time off spreadsheet in an afternoon

Carryover rules were the thing our old spreadsheet always got wrong. It handles them, including the cap, and I have not had to check it manually since month two.

Pros

Self service that employees actually adopt

Cons

Customization runs out past a few hundred staff

Ease of use
Value for money
Customer service
Functionality
48 found this helpful

Imani Ellsworth

HR Manager, Hillcrest Family Clinic

United StatesSoftware11 to 50 employees

4.0

Apr 7, 2026

LinkedIn confirmedUsed 2 or more years

Six fifty a head is the right price for this

We tracked vacation in a shared spreadsheet for four years and it was wrong constantly. This replaced it in an afternoon and the arguments stopped. Accruals, carryover and a calendar everyone can see. That is all we needed and that is exactly what we bought.

Pros

Modules added only when you need them

Cons

No US or Canadian payroll engine at all

Ease of use
Value for money
Customer service
Functionality
47 found this helpful

Talia Bell

Owner, Hillcrest Family Clinic

United StatesHospitality1 to 10 employees

5.0

Mar 12, 2026

Verified userUsed 6 to 12 months

Set it up myself in a morning

We tracked vacation in a shared spreadsheet for four years and it was wrong constantly. This replaced it in an afternoon and the arguments stopped. Accruals, carryover and a calendar everyone can see. That is all we needed and that is exactly what we bought.

Pros

Leave and absence management is genuinely excellent

Cons

Customization runs out past a few hundred staff

Ease of use
Value for money
Customer service
Functionality
45 found this helpful

Vanessa Chaudhary

Founder, Redbrick Property Group

United StatesEducation201 to 500 employees

5.0

May 14, 2026

Verified userLinkedIn confirmedUsed less than 6 months

Priced so a small team can actually buy it

Employee self service actually gets used. People book their own time off, managers approve on their phone, and I stopped being the middle of every request. Adoption was immediate, which never happens.

Pros

Set up without a consultant

Cons

Performance module is basic

Ease of use
Value for money
Customer service
Functionality
44 found this helpful

Valerie Boucher

General Manager, Lantern Creative

United StatesEducation11 to 50 employees

5.0

Nov 17, 2025

LinkedIn confirmedUsed 2 or more years

Approval chains finally match how we work

I set it up myself in a morning with no implementation call and no consultant. For a forty person company that is the entire value proposition.

Pros

Accrual and carryover rules handled correctly

Cons

Customization runs out past a few hundred staff

Ease of use
Value for money
Customer service
Functionality
44 found this helpful

Dana Adeyemi

Chief of Staff, Vertex Machine Works

United StatesMarketing1 to 10 employees

4.0

Aug 31, 2025

Verified userUsed 6 to 12 months

Killed our time off spreadsheet in an afternoon

I set it up myself in a morning with no implementation call and no consultant. For a forty person company that is the entire value proposition.

Pros

Modules added only when you need them

Cons

Support is email led

Ease of use
Value for money
Customer service
Functionality
44 found this helpful

Nikhil Castellanos

Finance Manager, Trailhead Bicycles

United StatesHospitality1 to 10 employees

5.0

Mar 17, 2026

LinkedIn confirmedUsed 2 or more years

The module structure is honest

We tracked vacation in a shared spreadsheet for four years and it was wrong constantly. This replaced it in an afternoon and the arguments stopped. Accruals, carryover and a calendar everyone can see. That is all we needed and that is exactly what we bought.

Pros

Six fifty per employee per month for the core

Cons

Reporting is thin beyond the standard set

Ease of use
Value for money
Customer service
Functionality
42 found this helpful

Kirsten Hendricks

Controller, Hillcrest Family Clinic

United StatesTransport and logistics51 to 200 employees

5.0

Apr 23, 2025

Verified userLinkedIn confirmedUsed 6 to 12 months

Approval chains finally match how we work

Carryover rules were the thing our old spreadsheet always got wrong. It handles them, including the cap, and I have not had to check it manually since month two.

Pros

Set up without a consultant

Cons

Support is email led

Ease of use
Value for money
Customer service
Functionality
41 found this helpful

Bethany Montoya

Finance Manager, Vertex Machine Works

CanadaEcommerce1 to 10 employees

4.0

Jul 31, 2024

Verified userLinkedIn confirmedUsed 2 or more years

Approval chains finally match how we work

The shared calendar stopped two people on the same small team booking the same week, which used to happen twice a year and caused real problems.

Pros

Leave and absence management is genuinely excellent

Cons

Support is email led

Ease of use
Value for money
Customer service
Functionality
41 found this helpful

Nikhil Zielinski

Owner, Ironwood Fabrication

OtherHealthcare11 to 50 employees

5.0

Aug 8, 2024

Verified userUsed less than 6 months

Leave tracking that people use without being told

The pricing is what sold me. Six fifty per person for core HR and leave, and I add modules only when I need them. Every other product wanted to sell me a platform. This let me buy a feature.

Pros

Leave and absence management is genuinely excellent

Cons

Reporting is thin beyond the standard set

Ease of use
Value for money
Customer service
Functionality
40 found this helpful

Rachel Delgado

Sales Director, Northgate Logistics

CanadaAccounting11 to 50 employees

4.0

Jun 23, 2025

Verified userUsed 1 to 2 years

Killed our time off spreadsheet in an afternoon

The shared calendar stopped two people on the same small team booking the same week, which used to happen twice a year and caused real problems.

Pros

Modules added only when you need them

Cons

No US or Canadian payroll engine at all

Ease of use
Value for money
Customer service
Functionality
38 found this helpful

Jonathan Hollis

VP of Sales, Hillcrest Family Clinic

United StatesEcommerce1 to 10 employees

4.0

Mar 25, 2025

Used 2 or more years

Killed our time off spreadsheet in an afternoon

The shared calendar stopped two people on the same small team booking the same week, which used to happen twice a year and caused real problems.

Pros

Leave and absence management is genuinely excellent

Cons

Reporting is thin beyond the standard set

Ease of use
Value for money
Customer service
Functionality
38 found this helpful

Gabriel Jefferson

Project Manager, Prairie Rose Bakery

United StatesTransport and logistics1 to 10 employees

1.0

Feb 12, 2025

Verified userLinkedIn confirmedUsed less than 6 months

Support is email and patience

It integrates with payroll rather than running it, which means you are still paying someone else for the part that actually has to be right. For a small company that is two vendors and two bills to do what should be one job.

Pros

Self service that employees actually adopt

Cons

No US or Canadian payroll engine at all

Ease of use
Value for money
Customer service
Functionality

Response from the vendorFeb 14, 2025

Thank you for the feedback. Sage HR is designed to integrate with payroll providers rather than process payroll directly, and we appreciate that this is not always clear during evaluation. Our team can walk you through the payroll integrations available in your region.

38 found this helpful