Verified userLinkedIn confirmedUsed 2 or more years
Multi currency without a surcharge
Purchase orders, sales orders and inventory arrived on Professional and covered everything we needed when we started carrying stock. I had budgeted for moving to a different product entirely at that point and did not have to.
Pros
A genuine free plan under fifty thousand dollars of revenue
Cons
Fewer US accountants know it than QuickBooks
Ease of use
Value for money
Customer service
Functionality
56 found this helpful
Gabriel Abbott
Sales Director, Copper Mountain Brewing
Canada·Marketing·11 to 50 employees
5.0
Apr 1, 2026
Used less than 6 months
The client portal ended the invoice copy emails
Multi currency is included rather than gated. We invoice a Toronto client in Canadian dollars and a London one in pounds, the exchange rates update automatically, and the gain and loss postings are right without me thinking about them.
Pros
Client portal with card payment included
Cons
Support replies are slow and often generic
Ease of use
Value for money
Customer service
Functionality
53 found this helpful
Curtis Villareal
Sales Director, Lantern Creative
United States·Retail·11 to 50 employees
3.0
Feb 1, 2026
Verified userUsed 1 to 2 years
Great software, small US bench
The product is genuinely good. Finding a US bookkeeper who already knows it is the problem. Two of the four firms we called quoted extra to work outside QuickBooks. That is not Zoho's fault and it is a real cost you should price in before switching.
Pros
Multi currency handled properly at no extra cost
Cons
Sales tax will not solve multi state nexus alone
Ease of use
Value for money
Customer service
Functionality
Response from the vendorFeb 9, 2026
Thank you for the feedback. Slow first responses are not the standard we aim for and we have shared your note with our support leadership. If your ticket is still open please reply asking for escalation and it will be routed to a senior specialist.
52 found this helpful
Vincent Crane
Owner, Granite Peak Roofing
United States·Financial services·1 to 10 employees
5.0
Oct 11, 2025
Verified userUsed 6 to 12 months
I kept waiting to find what was missing
Multi currency is included rather than gated. We invoice a Toronto client in Canadian dollars and a London one in pounds, the exchange rates update automatically, and the gain and loss postings are right without me thinking about them.
Pros
Multi currency handled properly at no extra cost
Cons
Sales tax will not solve multi state nexus alone
Ease of use
Value for money
Customer service
Functionality
52 found this helpful
Kevin Whitaker
Project Manager, Trailhead Bicycles
United States·Retail·1 to 10 employees
4.0
Oct 8, 2024
Verified userLinkedIn confirmedUsed 2 or more years
It grew with us from two people to eleven
The workflow rules are the part nobody mentions in comparisons. When an invoice goes thirty days past due it tags the customer, emails a reminder and notifies me, and I built that in about ten minutes without help. That single rule has done more for our cash flow than any conversation I have had with a client.
Pros
The feature to price ratio is not close to anything else here
Cons
US payroll only covers a limited set of states
Ease of use
Value for money
Customer service
Functionality
49 found this helpful
Franklin Flanagan
Project Manager, Blackstone Contracting
Other·Software·11 to 50 employees
5.0
Apr 12, 2026
Verified userUsed 1 to 2 years
It grew with us from two people to eleven
Multi currency is included rather than gated. We invoice a Toronto client in Canadian dollars and a London one in pounds, the exchange rates update automatically, and the gain and loss postings are right without me thinking about them.
Pros
Multi currency handled properly at no extra cost
Cons
Support replies are slow and often generic
Ease of use
Value for money
Customer service
Functionality
48 found this helpful
Lionel Silva
Director of Finance, Beacon Legal Partners
United States·Nonprofit·11 to 50 employees
3.0
Sep 24, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Sales tax covers the basics only
Zoho Payroll exists and does not cover our state, so we run Gusto alongside it. The integration is fine and it is still two systems and two bills. If you want one vendor for books and payroll, check your state before you commit rather than after.
Pros
Multi currency handled properly at no extra cost
Cons
Support replies are slow and often generic
Ease of use
Value for money
Customer service
Functionality
48 found this helpful
Quinn Adeyemi
Practice Manager, Ironwood Fabrication
Canada·Real estate·11 to 50 employees
5.0
Jul 2, 2026
Verified userUsed 6 to 12 months
Multi currency without a surcharge
Our accountant pushed back hard at first because she is a QuickBooks person. She spent a month in it and now says the reporting is better. She still charges us slightly more for working outside her usual system and it is worth it.
Pros
Custom workflow rules that a non technical owner can build
Cons
Fewer US accountants know it than QuickBooks
Ease of use
Value for money
Customer service
Functionality
47 found this helpful
Mireille Bernard
HR Manager, Blackstone Contracting
United States·Retail·500+ employees
5.0
Dec 25, 2025
Verified userUsed 1 to 2 years
Free until we hit fifty thousand, then twenty dollars
The workflow rules are the part nobody mentions in comparisons. When an invoice goes thirty days past due it tags the customer, emails a reminder and notifies me, and I built that in about ten minutes without help. That single rule has done more for our cash flow than any conversation I have had with a client.
Pros
The feature to price ratio is not close to anything else here
Cons
Sales tax will not solve multi state nexus alone
Ease of use
Value for money
Customer service
Functionality
47 found this helpful
Kimberly Waterhouse
Studio Director, Harborline Supply
United States·Professional services·11 to 50 employees
4.0
May 12, 2025
Verified userUsed 6 to 12 months
The automation does work I used to do by hand
The client portal was an accident of buying it and turned out to be the thing customers comment on. They log in, see every invoice and statement, and pay by card without emailing me for a copy. I used to spend an hour a week resending documents.
Pros
Open API available on affordable plans
Cons
The mobile app lags well behind the browser product
Ease of use
Value for money
Customer service
Functionality
47 found this helpful
Genevieve Oyelaran
Project Manager, Redbrick Property Group
Canada·Manufacturing·1 to 10 employees
3.0
Jan 21, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Payroll is the gap you will hit
Sales tax tracking handles the straightforward case well. Economic nexus across a dozen states is not something it solves on its own and we ended up adding Avalara. Fine, expected at this price, worth knowing.
Pros
A genuine free plan under fifty thousand dollars of revenue
Cons
Support replies are slow and often generic
Ease of use
Value for money
Customer service
Functionality
46 found this helpful
Pablo Zimmerman
VP of Sales, Ironwood Fabrication
Canada·Nonprofit·1 to 10 employees
3.0
May 11, 2026
Verified userUsed 2 or more years
The suite is a benefit and a pull
Sales tax tracking handles the straightforward case well. Economic nexus across a dozen states is not something it solves on its own and we ended up adding Avalara. Fine, expected at this price, worth knowing.
Pros
A genuine free plan under fifty thousand dollars of revenue
Cons
Some features assume you run the wider Zoho suite
Ease of use
Value for money
Customer service
Functionality
Response from the vendorMay 14, 2026
Thank you for the feedback. Slow first responses are not the standard we aim for and we have shared your note with our support leadership. If your ticket is still open please reply asking for escalation and it will be routed to a senior specialist.
44 found this helpful
Keith Nasser
Finance Manager, Harborline Supply
United States·Financial services·11 to 50 employees
5.0
Nov 9, 2025
Verified userUsed 6 to 12 months
Free until we hit fifty thousand, then twenty dollars
We ran the free plan for the whole first year because we were under the revenue threshold. Not a trial, not a countdown, just free until the business was big enough to pay. When we crossed it the paid plan was twenty dollars. That is a very different experience from being pushed off a cliff at day thirty.
Pros
The feature to price ratio is not close to anything else here
Cons
Support replies are slow and often generic
Ease of use
Value for money
Customer service
Functionality
44 found this helpful
Victor Calloway
Chief of Staff, Summit Physio
Canada·Healthcare·1 to 10 employees
4.0
Oct 10, 2024
Verified userUsed less than 6 months
The automation does work I used to do by hand
We ran the free plan for the whole first year because we were under the revenue threshold. Not a trial, not a countdown, just free until the business was big enough to pay. When we crossed it the paid plan was twenty dollars. That is a very different experience from being pushed off a cliff at day thirty.
Pros
Custom workflow rules that a non technical owner can build
Cons
The mobile app lags well behind the browser product
Ease of use
Value for money
Customer service
Functionality
44 found this helpful
Carmen Kessler
Finance Manager, Fairview Veterinary
United States·Real estate·1 to 10 employees
5.0
Aug 25, 2025
Used 1 to 2 years
Free until we hit fifty thousand, then twenty dollars
The workflow rules are the part nobody mentions in comparisons. When an invoice goes thirty days past due it tags the customer, emails a reminder and notifies me, and I built that in about ten minutes without help. That single rule has done more for our cash flow than any conversation I have had with a client.
Pros
A genuine free plan under fifty thousand dollars of revenue
Cons
The mobile app lags well behind the browser product
Ease of use
Value for money
Customer service
Functionality
43 found this helpful
Elena Thornton
HR Manager, Willow & Ash Salons
United States·Accounting·11 to 50 employees
5.0
Sep 7, 2024
Used 6 to 12 months
I kept waiting to find what was missing
Purchase orders, sales orders and inventory arrived on Professional and covered everything we needed when we started carrying stock. I had budgeted for moving to a different product entirely at that point and did not have to.
Pros
Client portal with card payment included
Cons
Sales tax will not solve multi state nexus alone
Ease of use
Value for money
Customer service
Functionality
43 found this helpful
Kirsten Paredes
Accountant, Kestrel Analytics
United States·Financial services·1 to 10 employees
5.0
May 15, 2025
Verified userUsed 2 or more years
I kept waiting to find what was missing
Purchase orders, sales orders and inventory arrived on Professional and covered everything we needed when we started carrying stock. I had budgeted for moving to a different product entirely at that point and did not have to.
Pros
Client portal with card payment included
Cons
Support replies are slow and often generic
Ease of use
Value for money
Customer service
Functionality
42 found this helpful
Alistair Vasquez
People Operations Lead, Silverbirch Accounting
United States·Financial services·1 to 10 employees
5.0
Jan 27, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
It grew with us from two people to eleven
Purchase orders, sales orders and inventory arrived on Professional and covered everything we needed when we started carrying stock. I had budgeted for moving to a different product entirely at that point and did not have to.
Pros
Multi currency handled properly at no extra cost
Cons
Some features assume you run the wider Zoho suite
Ease of use
Value for money
Customer service
Functionality
41 found this helpful
Gordon Ponce
VP of Sales, Lantern Creative
United States·Real estate·51 to 200 employees
5.0
Apr 5, 2025
Verified userUsed 2 or more years
Better reporting than the price implies
We ran the free plan for the whole first year because we were under the revenue threshold. Not a trial, not a countdown, just free until the business was big enough to pay. When we crossed it the paid plan was twenty dollars. That is a very different experience from being pushed off a cliff at day thirty.
Pros
Client portal with card payment included
Cons
Some features assume you run the wider Zoho suite
Ease of use
Value for money
Customer service
Functionality
39 found this helpful
Bethany Jimenez
Project Manager, Bluewater Consulting
United States·Financial services·1 to 10 employees
5.0
Oct 10, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Multi currency without a surcharge
The workflow rules are the part nobody mentions in comparisons. When an invoice goes thirty days past due it tags the customer, emails a reminder and notifies me, and I built that in about ten minutes without help. That single rule has done more for our cash flow than any conversation I have had with a client.
Pros
Client portal with card payment included
Cons
The mobile app lags well behind the browser product
Canada
United States