Showing 181 to 200 of 213 reviews
Omar Delacroix
Chief of Staff, Aurora Print House
CanadaRetail500+ employees
May 28, 2026
Eleven years, no missed payroll. It is not exciting and I do not want my payroll system to be exciting.
Pros
US payroll processed entirely in house
Cons
Experience depends heavily on your partner
Preston Ibarra
Office Manager, Northgate Logistics
CanadaSoftware1 to 10 employees
Apr 14, 2026
ACA reporting used to consume January. The 1094 and 1095 forms come out of the system now and we file without drama. That alone justified staying through the last renewal.
Pros
Multi state withholding including reciprocity
Cons
Implementation regularly overruns time and budget
Ezra Ugwu
VP of Sales, Cedar & Vine Interiors
United StatesHospitality11 to 50 employees
Feb 11, 2026
Multi state withholding is handled correctly, including the reciprocity agreements, which is the thing that quietly breaks in lesser systems.
Pros
Multi state withholding including reciprocity
Cons
Experience depends heavily on your partner
Bianca Vargas
Finance Manager, Summit Physio
United StatesManufacturing201 to 500 employees
Dec 5, 2025
ACA reporting used to consume January. The 1094 and 1095 forms come out of the system now and we file without drama. That alone justified staying through the last renewal.
Pros
Full control of payroll data on premise
Cons
Interface is dated and staff avoid the portal
Bethany Yoon
Practice Manager, Coastline Outfitters
United StatesFinancial services11 to 50 employees
Oct 28, 2025
The compliance side is the reason. EEO, OSHA logs, FMLA tracking, all standard. Every cloud product we evaluated treated at least one of those as an add on with a separate price.
Pros
EEO, OSHA and FMLA tracking standard
Cons
Interface is dated and staff avoid the portal
Tessa Thornton
Sales Director, Harborline Supply
OtherSoftware1 to 10 employees
Nov 25, 2024
Quoted four months, took nine, and the number roughly doubled. Some of that was our data, most of it was scope that emerged once the partner actually looked at how we run payroll. Ask for a fixed price and watch what gets excluded from it.
Pros
ACA 1094 and 1095 reporting built in
Cons
Implementation regularly overruns time and budget
Response from the vendorDec 6, 2024
Thank you for sharing this. Implementation timelines depend heavily on data readiness and scope, and we are sorry yours extended. Your Sage partner is best placed to review what happened, and we encourage you to raise it with your account team.
Marisol Reyes
Office Manager, Silverbirch Accounting
United StatesNonprofit1 to 10 employees
May 31, 2026
ACA reporting used to consume January. The 1094 and 1095 forms come out of the system now and we file without drama. That alone justified staying through the last renewal.
Pros
US payroll processed entirely in house
Cons
Custom reporting needs Crystal Reports
Trevor Pemberton
Office Manager, Aurora Print House
United StatesManufacturing500+ employees
May 18, 2026
Our implementation partner was excellent and the project went well. I have spoken to two peers whose partners were not, and their experience of the identical software was miserable. You are buying a reseller as much as a product and almost nobody tells you that up front.
Pros
ACA 1094 and 1095 reporting built in
Cons
Custom reporting needs Crystal Reports
Alistair Bergstrom
Controller, Hillcrest Family Clinic
United StatesManufacturing11 to 50 employees
May 15, 2026
ACA reporting used to consume January. The 1094 and 1095 forms come out of the system now and we file without drama. That alone justified staying through the last renewal.
Pros
ACA 1094 and 1095 reporting built in
Cons
Roadmap direction is toward HCM and People
Jasmine Gallagher
General Manager, Meridian Dental Group
CanadaLegal1 to 10 employees
Mar 28, 2026
The employee self service portal is the part staff actually touch and it is the worst part of the product. It looks like 2009, it is slow, and our people avoid it and email HR instead. That defeats the entire purpose of having it.
Pros
Very stable once implemented
Cons
Experience depends heavily on your partner
Beatriz Salazar
VP of Sales, Redbrick Property Group
United StatesHospitality11 to 50 employees
Sep 26, 2025
ACA reporting used to consume January. The 1094 and 1095 forms come out of the system now and we file without drama. That alone justified staying through the last renewal.
Pros
ACA 1094 and 1095 reporting built in
Cons
Experience depends heavily on your partner
Yusuf Ainsworth
Sales Director, Coastline Outfitters
United StatesReal estate1 to 10 employees
Apr 27, 2025
We have people in nine states and we are not comfortable handing payroll data to a third party. HRMS runs it in house, the tax tables stay current through maintenance, and the 941 reconciles every quarter. That combination is genuinely hard to find.
Pros
Very stable once implemented
Cons
Roadmap direction is toward HCM and People
Rachel Villareal
Founder, Beacon Legal Partners
United StatesConstruction11 to 50 employees
Mar 19, 2025
On premise was a requirement for us for regulatory reasons and this delivers it. It also means we maintain servers, run backups and own the upgrades. That cost is real and it does not appear in the license quote.
Pros
US payroll processed entirely in house
Cons
You maintain the servers and the upgrades
Bruno Boateng
Controller, Northgate Logistics
CanadaFinancial services1 to 10 employees
Feb 20, 2025
Eleven years, no missed payroll. It is not exciting and I do not want my payroll system to be exciting.
Pros
US payroll processed entirely in house
Cons
Roadmap direction is toward HCM and People
Katherine Ferreira
Chief of Staff, Northgate Logistics
OtherReal estate1 to 10 employees
Dec 12, 2024
Eleven years, no missed payroll. It is not exciting and I do not want my payroll system to be exciting.
Pros
Very stable once implemented
Cons
You maintain the servers and the upgrades
Dana Mahoney
Chief of Staff, Redbrick Property Group
United StatesHealthcare1 to 10 employees
Jun 17, 2026
Our implementation partner was excellent and the project went well. I have spoken to two peers whose partners were not, and their experience of the identical software was miserable. You are buying a reseller as much as a product and almost nobody tells you that up front.
Pros
Full control of payroll data on premise
Cons
Implementation regularly overruns time and budget
Xander Menon
Chief of Staff, Beacon Legal Partners
United StatesRetail11 to 50 employees
Jun 11, 2026
We have people in nine states and we are not comfortable handing payroll data to a third party. HRMS runs it in house, the tax tables stay current through maintenance, and the 941 reconciles every quarter. That combination is genuinely hard to find.
Pros
Multi state withholding including reciprocity
Cons
Roadmap direction is toward HCM and People
Willa Dashwood
Chief of Staff, Willow & Ash Salons
United StatesProfessional services11 to 50 employees
May 15, 2026
Eleven years, no missed payroll. It is not exciting and I do not want my payroll system to be exciting.
Pros
Full control of payroll data on premise
Cons
Interface is dated and staff avoid the portal
Mireille Lockhart
Chief of Staff, Redbrick Property Group
CanadaNonprofit1 to 10 employees
May 4, 2026
Eleven years, no missed payroll. It is not exciting and I do not want my payroll system to be exciting.
Pros
Full control of payroll data on premise
Cons
Implementation regularly overruns time and budget
Samuel Boateng
Founder, Ironwood Fabrication
United StatesMarketing1 to 10 employees
Apr 11, 2026
We have people in nine states and we are not comfortable handing payroll data to a third party. HRMS runs it in house, the tax tables stay current through maintenance, and the 941 reconciles every quarter. That combination is genuinely hard to find.
Pros
EEO, OSHA and FMLA tracking standard
Cons
Roadmap direction is toward HCM and People
Canada
United States