United States·Financial services·201 to 500 employees
4.0
Jul 3, 2026
LinkedIn confirmedUsed 6 to 12 months
The automation does work I used to do by hand
The API is on the plan we already pay for, which is not true of most competitors. Our developer had our internal job system posting invoices into Books in about two days.
Pros
Open API available on affordable plans
Cons
The mobile app lags well behind the browser product
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Franklin Ferreira
Managing Partner, Northern Star Staffing
United States·Healthcare·1 to 10 employees
4.0
Oct 12, 2025
Used 1 to 2 years
The client portal ended the invoice copy emails
Multi currency is included rather than gated. We invoice a Toronto client in Canadian dollars and a London one in pounds, the exchange rates update automatically, and the gain and loss postings are right without me thinking about them.
Pros
Client portal with card payment included
Cons
US payroll only covers a limited set of states
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Gwen Sandoval
People Operations Lead, Granite Peak Roofing
United States·Nonprofit·201 to 500 employees
4.0
Jul 7, 2025
Verified userUsed 1 to 2 years
It grew with us from two people to eleven
The workflow rules are the part nobody mentions in comparisons. When an invoice goes thirty days past due it tags the customer, emails a reminder and notifies me, and I built that in about ten minutes without help. That single rule has done more for our cash flow than any conversation I have had with a client.
Pros
Custom workflow rules that a non technical owner can build
Cons
Fewer US accountants know it than QuickBooks
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Aaron Whitfield
Office Manager, Lantern Creative
United States·Financial services·11 to 50 employees
4.0
Mar 25, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Our accountant came around in a month
The client portal was an accident of buying it and turned out to be the thing customers comment on. They log in, see every invoice and statement, and pay by card without emailing me for a copy. I used to spend an hour a week resending documents.
Pros
A genuine free plan under fifty thousand dollars of revenue
Cons
US payroll only covers a limited set of states
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Delia Harrington
Managing Partner, Copper Mountain Brewing
United States·Professional services·1 to 10 employees
5.0
Jul 19, 2025
Verified userUsed 1 to 2 years
I kept waiting to find what was missing
The client portal was an accident of buying it and turned out to be the thing customers comment on. They log in, see every invoice and statement, and pay by card without emailing me for a copy. I used to spend an hour a week resending documents.
Pros
The feature to price ratio is not close to anything else here
Cons
Some features assume you run the wider Zoho suite
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Patrick Hutchins
Sales Director, Northgate Logistics
United States·Ecommerce·11 to 50 employees
5.0
Mar 10, 2026
Verified userUsed 6 to 12 months
The client portal ended the invoice copy emails
Multi currency is included rather than gated. We invoice a Toronto client in Canadian dollars and a London one in pounds, the exchange rates update automatically, and the gain and loss postings are right without me thinking about them.
Pros
Multi currency handled properly at no extra cost
Cons
The mobile app lags well behind the browser product
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Olivia Nowak
Studio Director, Sandbar Hospitality
United States·Nonprofit·1 to 10 employees
5.0
Dec 3, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Multi currency without a surcharge
Purchase orders, sales orders and inventory arrived on Professional and covered everything we needed when we started carrying stock. I had budgeted for moving to a different product entirely at that point and did not have to.
Pros
Client portal with card payment included
Cons
US payroll only covers a limited set of states
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Katherine Montoya
Operations Manager, Fairview Veterinary
United States·Real estate·51 to 200 employees
5.0
Nov 5, 2025
Used 6 to 12 months
I kept waiting to find what was missing
We ran the free plan for the whole first year because we were under the revenue threshold. Not a trial, not a countdown, just free until the business was big enough to pay. When we crossed it the paid plan was twenty dollars. That is a very different experience from being pushed off a cliff at day thirty.
Pros
Client portal with card payment included
Cons
Some features assume you run the wider Zoho suite
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Hugo Ashford
General Manager, Meridian Dental Group
United States·Construction·11 to 50 employees
5.0
Oct 28, 2025
Verified userUsed 2 or more years
The automation does work I used to do by hand
Purchase orders, sales orders and inventory arrived on Professional and covered everything we needed when we started carrying stock. I had budgeted for moving to a different product entirely at that point and did not have to.
Pros
Open API available on affordable plans
Cons
Fewer US accountants know it than QuickBooks
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Uma Lambert
Owner, Aurora Print House
United States·Manufacturing·1 to 10 employees
2.0
Sep 27, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Migrating our history was rough
Bringing four years of history across from QuickBooks took a weekend and a lot of manual correction. Opening balances came in wrong, and some vendor records duplicated. It has been solid since, and I would budget real time for the move rather than believing the import wizard.
Pros
Multi currency handled properly at no extra cost
Cons
Sales tax will not solve multi state nexus alone
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Renee Eriksson
Founder, Northgate Logistics
United States·Financial services·201 to 500 employees
3.0
Aug 26, 2025
Verified userLinkedIn confirmedUsed less than 6 months
The suite is a benefit and a pull
Sales tax tracking handles the straightforward case well. Economic nexus across a dozen states is not something it solves on its own and we ended up adding Avalara. Fine, expected at this price, worth knowing.
Pros
Client portal with card payment included
Cons
US payroll only covers a limited set of states
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Fiona Underwood
Bookkeeper, Vertex Machine Works
United States·Ecommerce·11 to 50 employees
3.0
Aug 24, 2025
Verified userUsed less than 6 months
Payroll is the gap you will hit
The product is genuinely good. Finding a US bookkeeper who already knows it is the problem. Two of the four firms we called quoted extra to work outside QuickBooks. That is not Zoho's fault and it is a real cost you should price in before switching.
Pros
Open API available on affordable plans
Cons
US payroll only covers a limited set of states
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Ravi Goldberg
Controller, Vertex Machine Works
United States·Transport and logistics·51 to 200 employees
3.0
Apr 10, 2025
LinkedIn confirmedUsed 1 to 2 years
The suite is a benefit and a pull
Every few months I hit a feature that clearly assumes you also run Zoho CRM or Zoho Inventory. Nothing is broken, it just keeps gently suggesting the rest of the suite. If you want the whole thing that is a benefit and if you do not it is background noise.
Pros
Multi currency handled properly at no extra cost
Cons
Sales tax will not solve multi state nexus alone
Ease of use
Value for money
Customer service
Functionality
18 found this helpful
Vanessa Escobar
VP of Sales, Willow & Ash Salons
Other·Accounting·11 to 50 employees
4.0
Nov 1, 2025
Verified userUsed 1 to 2 years
I kept waiting to find what was missing
The client portal was an accident of buying it and turned out to be the thing customers comment on. They log in, see every invoice and statement, and pay by card without emailing me for a copy. I used to spend an hour a week resending documents.
Pros
Multi currency handled properly at no extra cost
Cons
US payroll only covers a limited set of states
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Harold Crane
Bookkeeper, Aurora Print House
United States·Transport and logistics·1 to 10 employees
5.0
Aug 19, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Free until we hit fifty thousand, then twenty dollars
The workflow rules are the part nobody mentions in comparisons. When an invoice goes thirty days past due it tags the customer, emails a reminder and notifies me, and I built that in about ten minutes without help. That single rule has done more for our cash flow than any conversation I have had with a client.
Pros
Multi currency handled properly at no extra cost
Cons
Support replies are slow and often generic
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Adrian Dashwood
Finance Manager, Northern Star Staffing
United States·Education·201 to 500 employees
4.0
Jan 17, 2025
LinkedIn confirmedUsed less than 6 months
Multi currency without a surcharge
We came off a spreadsheet and expected to compromise somewhere. Two years in I still have not found the compromise. Bank feeds are stable, reconciliation rules learned our vendors, and the reports my accountant asks for come straight out. For twenty dollars a month I keep expecting the other shoe.
Pros
A genuine free plan under fifty thousand dollars of revenue
Cons
Support replies are slow and often generic
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Rohan Bergstrom
People Operations Lead, Fairview Veterinary
United States·Healthcare·51 to 200 employees
3.0
Oct 20, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Great software, small US bench
The product is genuinely good. Finding a US bookkeeper who already knows it is the problem. Two of the four firms we called quoted extra to work outside QuickBooks. That is not Zoho's fault and it is a real cost you should price in before switching.
Pros
Client portal with card payment included
Cons
Some features assume you run the wider Zoho suite
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Rebecca Menon
Managing Partner, Redbrick Property Group
United States·Transport and logistics·11 to 50 employees
4.0
Mar 30, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Better reporting than the price implies
We came off a spreadsheet and expected to compromise somewhere. Two years in I still have not found the compromise. Bank feeds are stable, reconciliation rules learned our vendors, and the reports my accountant asks for come straight out. For twenty dollars a month I keep expecting the other shoe.
Pros
A genuine free plan under fifty thousand dollars of revenue
Cons
Fewer US accountants know it than QuickBooks
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Christopher Bhatt
Founder, Maplewood Childcare
United States·Legal·1 to 10 employees
4.0
Jul 20, 2025
Verified userUsed 6 to 12 months
Our accountant came around in a month
The workflow rules are the part nobody mentions in comparisons. When an invoice goes thirty days past due it tags the customer, emails a reminder and notifies me, and I built that in about ten minutes without help. That single rule has done more for our cash flow than any conversation I have had with a client.
Pros
A genuine free plan under fifty thousand dollars of revenue
Cons
The mobile app lags well behind the browser product
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Priya Ibarra
Operations Manager, Northern Star Staffing
United States·Software·1 to 10 employees
5.0
Mar 22, 2025
Verified userLinkedIn confirmedUsed less than 6 months
I kept waiting to find what was missing
We came off a spreadsheet and expected to compromise somewhere. Two years in I still have not found the compromise. Bank feeds are stable, reconciliation rules learned our vendors, and the reports my accountant asks for come straight out. For twenty dollars a month I keep expecting the other shoe.
Pros
A genuine free plan under fifty thousand dollars of revenue
United States