Landed cost including freight and duty lands on the item, so our margins are actually our margins. We were allocating freight annually in a spreadsheet and were wrong all year, every year.
Pros
Landed cost and multi warehouse inventory done properly
Cons
Smaller install base makes experienced staff harder to hire
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Tomas Tran
Owner, Falcon Ridge Landscaping
United States·Transport and logistics·1 to 10 employees
5.0
Mar 25, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Everyone has a login because seats are free
Our receiving team scans directly into it on tablets on the dock. Because logins are free we did not have to decide who was worth a licence, and inventory accuracy went from roughly ninety one percent to over ninety nine.
Pros
Landed cost and multi warehouse inventory done properly
Cons
Implementation is a five figure project on top of licensing
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Fiona Laroche
Studio Director, Bluewater Consulting
United States·Marketing·11 to 50 employees
5.0
Sep 3, 2025
LinkedIn confirmedUsed 2 or more years
The warehouse floor uses it directly
We customized heavily and then went through two major version upgrades without a rebuild. Anyone who has been stranded two versions behind on an ERP because upgrading meant redoing every modification will understand why that is the sentence that matters most in this review.
Pros
Genuine industry editions for construction and distribution
Cons
Reporting tools are powerful and need real learning
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Everett Hutchins
Sales Director, Ironwood Fabrication
United States·Hospitality·11 to 50 employees
5.0
May 31, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
The warehouse floor uses it directly
Our field service techs work in areas with no signal. The mobile app holds work offline and syncs when they are back, which was a hard requirement that eliminated two other vendors.
Pros
Full REST API rather than a file based integration
Cons
Implementation is a five figure project on top of licensing
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Quinn Donovan
Chief of Staff, Northgate Logistics
United States·Transport and logistics·1 to 10 employees
4.0
Mar 20, 2025
Verified userUsed less than 6 months
Landed cost finally reflects reality
Landed cost including freight and duty lands on the item, so our margins are actually our margins. We were allocating freight annually in a spreadsheet and were wrong all year, every year.
Pros
Full REST API rather than a file based integration
Cons
Implementation is a five figure project on top of licensing
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Vanessa Kaur
Finance Manager, Fairview Veterinary
Canada·Retail·11 to 50 employees
5.0
Mar 9, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
A real API rather than a file drop
We customized heavily and then went through two major version upgrades without a rebuild. Anyone who has been stranded two versions behind on an ERP because upgrading meant redoing every modification will understand why that is the sentence that matters most in this review.
Pros
Customizations that survive major version upgrades
Cons
Interface consistency varies between older and newer screens
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Tobias Osei
Practice Manager, Hillcrest Family Clinic
United States·Healthcare·51 to 200 employees
4.0
Jan 29, 2025
Verified userLinkedIn confirmedUsed 2 or more years
A real API rather than a file drop
No per user licence means the warehouse supervisor, both shift leads and every project manager have their own login. Under our old ERP we had shared accounts because seats were four figures each, which was terrible for the audit trail and we did it anyway. That problem simply does not exist here.
Pros
Landed cost and multi warehouse inventory done properly
Cons
Implementation is a five figure project on top of licensing
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Miguel Zimmerman
General Manager, Granite Peak Roofing
United States·Transport and logistics·1 to 10 employees
5.0
Oct 29, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Field techs work offline and sync later
We customized heavily and then went through two major version upgrades without a rebuild. Anyone who has been stranded two versions behind on an ERP because upgrading meant redoing every modification will understand why that is the sentence that matters most in this review.
Pros
Mobile access that works offline for field staff
Cons
Reporting tools are powerful and need real learning
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Caleb Serrano
HR Manager, Harborline Supply
United States·Transport and logistics·201 to 500 employees
5.0
Sep 29, 2024
Verified userUsed 6 to 12 months
The warehouse floor uses it directly
Landed cost including freight and duty lands on the item, so our margins are actually our margins. We were allocating freight annually in a spreadsheet and were wrong all year, every year.
Pros
Landed cost and multi warehouse inventory done properly
Cons
Consumption based pricing can rise faster than headcount
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Gwen Jenkins
Finance Manager, Trailhead Bicycles
United States·Retail·1 to 10 employees
3.0
Sep 12, 2024
Used 2 or more years
Reporting is powerful and takes learning
Finding people who already know Acumatica is harder than finding NetSuite or Dynamics experience. We hired a controller who had never seen it and lost about two months to ramp. The add on ecosystem is thinner too.
Pros
Full REST API rather than a file based integration
Cons
Implementation is a five figure project on top of licensing
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Noor Bernard
Founder, Sandbar Hospitality
United States·Legal·11 to 50 employees
5.0
Aug 5, 2024
LinkedIn confirmedUsed less than 6 months
Landed cost finally reflects reality
Our field service techs work in areas with no signal. The mobile app holds work offline and syncs when they are back, which was a hard requirement that eliminated two other vendors.
Pros
Full REST API rather than a file based integration
Cons
Smaller install base makes experienced staff harder to hire
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Halima Delgado
People Operations Lead, Vertex Machine Works
Canada·Accounting·1 to 10 employees
4.0
Jun 8, 2026
LinkedIn confirmedUsed less than 6 months
Landed cost finally reflects reality
No per user licence means the warehouse supervisor, both shift leads and every project manager have their own login. Under our old ERP we had shared accounts because seats were four figures each, which was terrible for the audit trail and we did it anyway. That problem simply does not exist here.
Pros
Landed cost and multi warehouse inventory done properly
Cons
Interface consistency varies between older and newer screens
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Greta Ferreira
General Manager, Beacon Legal Partners
United States·Real estate·1 to 10 employees
5.0
Nov 28, 2025
LinkedIn confirmedUsed 2 or more years
Construction edition does AIA billing properly
There is a genuine REST API and our developer integrated our customer portal in about a week. Our previous ERP offered a nightly file drop and called it integration.
Pros
Genuine industry editions for construction and distribution
Cons
Reporting tools are powerful and need real learning
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Samuel Fontaine
Managing Partner, Vertex Machine Works
United States·Nonprofit·1 to 10 employees
3.0
Nov 5, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
The partner is the experience again
The report writer and generic inquiries are genuinely powerful and they are not intuitive. We ended up with one person internally who owns reporting, which is probably right anyway and was not in our plan.
Pros
Unlimited users with no per seat licence cost
Cons
All support routes through your partner
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Imani Buchanan
Practice Manager, Ironwood Fabrication
United States·Ecommerce·11 to 50 employees
4.0
Oct 11, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Everyone has a login because seats are free
The Construction edition handles AIA G702 and G703 progress billing, retainage on both sides and job costing properly. We evaluated three products that claimed construction support and only this one did it without a bolt on.
Pros
Unlimited users with no per seat licence cost
Cons
Implementation is a five figure project on top of licensing
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Felicia Thibault
Operations Manager, Cedar & Vine Interiors
United States·Ecommerce·51 to 200 employees
5.0
Aug 18, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
A real API rather than a file drop
The Construction edition handles AIA G702 and G703 progress billing, retainage on both sides and job costing properly. We evaluated three products that claimed construction support and only this one did it without a bolt on.
Pros
Genuine industry editions for construction and distribution
Cons
Consumption based pricing can rise faster than headcount
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Ingrid Ugwu
Practice Manager, Fairview Veterinary
Canada·Education·1 to 10 employees
5.0
Aug 16, 2025
Verified userUsed 6 to 12 months
Construction edition does AIA billing properly
We customized heavily and then went through two major version upgrades without a rebuild. Anyone who has been stranded two versions behind on an ERP because upgrading meant redoing every modification will understand why that is the sentence that matters most in this review.
Pros
Mobile access that works offline for field staff
Cons
All support routes through your partner
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Tanya Lockhart
Managing Partner, Cedar & Vine Interiors
United States·Hospitality·51 to 200 employees
5.0
Jun 10, 2025
Verified userLinkedIn confirmedUsed 2 or more years
A real API rather than a file drop
Landed cost including freight and duty lands on the item, so our margins are actually our margins. We were allocating freight annually in a spreadsheet and were wrong all year, every year.
Pros
Landed cost and multi warehouse inventory done properly
Cons
Smaller install base makes experienced staff harder to hire
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Portia Abbott
Practice Manager, Silverbirch Accounting
United States·Retail·11 to 50 employees
5.0
Jun 3, 2025
LinkedIn confirmedUsed less than 6 months
A real API rather than a file drop
There is a genuine REST API and our developer integrated our customer portal in about a week. Our previous ERP offered a nightly file drop and called it integration.
Pros
Genuine industry editions for construction and distribution
Cons
All support routes through your partner
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Trevor Vance
Operations Manager, Aurora Print House
United States·Retail·201 to 500 employees
5.0
Mar 21, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Our customizations survived the upgrade
Our field service techs work in areas with no signal. The mobile app holds work offline and syncs when they are back, which was a hard requirement that eliminated two other vendors.
Pros
Unlimited users with no per seat licence cost
Cons
Reporting tools are powerful and need real learning
United States
Canada