Verified userLinkedIn confirmedUsed 6 to 12 months
It has not changed and that is the feature
I have used it for nine years and it has barely changed. In an industry where every tool adds an AI assistant nobody asked for, that stability is a feature. My team is not relearning the software every six months.
Pros
Clients and guests included without extra seats
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Felicia Gallardo
Office Manager, Falcon Ridge Landscaping
United States·Healthcare·51 to 200 employees
5.0
Aug 21, 2024
LinkedIn confirmedUsed 2 or more years
It has not changed and that is the feature
The message board is why we stay. A decision made in March is findable in November, with the reasoning and who disagreed. In chat that conversation would have scrolled away in a day and we would relitigate it every quarter.
Pros
Clients and guests included without extra seats
Cons
No dependencies, Gantt charts or critical path
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Adrian Whelan
Director of Finance, Lantern Creative
United States·Healthcare·51 to 200 employees
1.0
Jun 8, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Search struggles once you have years of history
We build things, and task B genuinely cannot start until task A finishes. Basecamp has no way to express that, so our schedule lived in a spreadsheet next to it, which meant two sources of truth and eventually one of them was wrong. We moved to Smartsheet and I still miss the message boards.
Pros
Automatic check ins that can replace a status meeting
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Otis Bernard
Practice Manager, Northern Star Staffing
United States·Hospitality·51 to 200 employees
1.0
May 9, 2026
LinkedIn confirmedUsed less than 6 months
Search struggles once you have years of history
Growing past about eighty people we needed portfolio reporting and resource visibility and there is no path to it inside Basecamp. Exporting years of discussion into a new tool was genuinely awful, and much of the context did not survive.
Pros
Automatic check ins that can replace a status meeting
Cons
No resource management or utilization view
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Andre Calloway
Owner, Vertex Machine Works
United States·Construction·1 to 10 employees
5.0
Feb 23, 2026
Verified userLinkedIn confirmedUsed 2 or more years
The tool nobody needed training for
Internal email dropped by about half in the first two months because the conversation moved to where the work is. That was not something I was even trying to fix.
Pros
A genuinely free plan for one real project
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Callum Hendricks
Head of Operations, Meridian Dental Group
Canada·Healthcare·1 to 10 employees
4.0
Jan 30, 2026
Verified userUsed 2 or more years
It has not changed and that is the feature
I have used it for nine years and it has barely changed. In an industry where every tool adds an AI assistant nobody asked for, that stability is a feature. My team is not relearning the software every six months.
Pros
Message boards keep decisions findable long after the fact
Cons
No dependencies, Gantt charts or critical path
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Brooke Ainsworth
HR Manager, Aurora Print House
Canada·Nonprofit·1 to 10 employees
4.0
Jan 16, 2026
Verified userUsed 6 to 12 months
The tool nobody needed training for
Internal email dropped by about half in the first two months because the conversation moved to where the work is. That was not something I was even trying to fix.
Pros
No training required for anyone to use it correctly
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Andre Okonkwo
Chief of Staff, Vertex Machine Works
United States·Construction·11 to 50 employees
5.0
Jan 4, 2026
LinkedIn confirmedUsed 2 or more years
It has not changed and that is the feature
I rolled it out on a Monday with no training session and no documentation. By Wednesday everyone was using it correctly. Every other tool we have adopted needed a session, a champion and three months of nagging.
Pros
Flat rate unlimited plan removes per seat maths entirely
Cons
Reporting and cross project visibility are minimal
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Lionel Fitzgerald
Finance Manager, Aurora Print House
United States·Software·11 to 50 employees
5.0
Jan 3, 2026
LinkedIn confirmedUsed 1 to 2 years
The tool nobody needed training for
Automatic check in questions replaced our Monday status meeting entirely. Everyone answers what they are working on in their own time, it is all in one place, and we got an hour a week back per person.
Pros
A genuinely free plan for one real project
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Vikram Mensah
Head of Operations, Northern Star Staffing
United States·Construction·201 to 500 employees
4.0
Oct 7, 2025
LinkedIn confirmedUsed 6 to 12 months
Clients in the thread without buying seats
Automatic check in questions replaced our Monday status meeting entirely. Everyone answers what they are working on in their own time, it is all in one place, and we got an hour a week back per person.
Pros
A genuinely free plan for one real project
Cons
No resource management or utilization view
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Dana Prescott
General Manager, Sandbar Hospitality
United States·Professional services·11 to 50 employees
4.0
Aug 12, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Decisions are findable a year later
I have used it for nine years and it has barely changed. In an industry where every tool adds an AI assistant nobody asked for, that stability is a feature. My team is not relearning the software every six months.
Pros
No training required for anyone to use it correctly
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Nolan Choi
Director of Finance, Redbrick Property Group
United States·Accounting·11 to 50 employees
4.0
Aug 6, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
It has not changed and that is the feature
We loop clients into specific message threads while keeping internal discussion private, and they do not need a seat or an explanation of permissions. For an agency that is worth more than any Gantt chart.
Pros
Message boards keep decisions findable long after the fact
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Wren Hendricks
People Operations Lead, Ironwood Fabrication
Canada·Marketing·1 to 10 employees
5.0
Jun 20, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Two hundred and ninety nine flat for everyone
Automatic check in questions replaced our Monday status meeting entirely. Everyone answers what they are working on in their own time, it is all in one place, and we got an hour a week back per person.
Pros
Clients and guests included without extra seats
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Gwen Jimenez
HR Manager, Coastline Outfitters
United States·Healthcare·51 to 200 employees
4.0
Apr 19, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
The tool nobody needed training for
The free plan let us run one real project properly before committing. Not a countdown, an actual project. We were paying within a month because it was obvious.
Pros
Message boards keep decisions findable long after the fact
Cons
Reporting and cross project visibility are minimal
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Hassan Eberhardt
Owner, Sandbar Hospitality
United States·Legal·1 to 10 employees
2.0
Mar 28, 2025
Used 1 to 2 years
No dependencies ended it for our construction team
After four years and a few hundred projects, finding an old discussion is harder than it should be. Search returns a lot and ranks it poorly, and I often remember roughly when something was said and cannot get to it.
Pros
A genuinely free plan for one real project
Cons
No resource management or utilization view
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Patrick Nowak
Accountant, Tidewater Marine Services
United States·Construction·51 to 200 employees
5.0
Jan 11, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Check ins replaced our status meeting
The message board is why we stay. A decision made in March is findable in November, with the reasoning and who disagreed. In chat that conversation would have scrolled away in a day and we would relitigate it every quarter.
Pros
A genuinely free plan for one real project
Cons
Exporting years of history if you leave is painful
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Priya Radcliffe
Chief of Staff, Sandbar Hospitality
Other·Manufacturing·11 to 50 employees
3.0
Jan 8, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Great small, questionable large
Time tracking needs a third party add on. We use Everhour and it is fine, and it is another tool and another bill for something most competitors include.
Pros
Clients and guests included without extra seats
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Isaac Grant
Managing Partner, Ironwood Fabrication
United States·Marketing·11 to 50 employees
3.0
Dec 12, 2024
LinkedIn confirmedUsed 1 to 2 years
Deliberately less software, know that going in
There is no meaningful reporting. I cannot see utilization, I cannot see project profitability, and cross project visibility is thin. We keep those answers in a spreadsheet, which is the trade we knowingly made.
Pros
Clients and guests included without extra seats
Cons
No dependencies, Gantt charts or critical path
Ease of use
Value for money
Customer service
Functionality
Response from the vendorDec 24, 2024
Thanks for the thoughtful review. We deliberately leave out dependencies and Gantt charts because they add complexity most teams do not need, and we accept that makes us the wrong choice for some work. We appreciate you setting that out fairly.
0 found this helpful
Zachary Broadbent
Project Manager, Copper Mountain Brewing
United States·Real estate·11 to 50 employees
5.0
Nov 13, 2024
Used 1 to 2 years
Check ins replaced our status meeting
I have used it for nine years and it has barely changed. In an industry where every tool adds an AI assistant nobody asked for, that stability is a feature. My team is not relearning the software every six months.
Pros
No training required for anyone to use it correctly
Cons
Reporting and cross project visibility are minimal
Canada
United States