Forty people, unlimited projects, two hundred and ninety nine dollars a month. Per seat competitors quoted us three and four times that. More importantly I stopped having the conversation about whether adding a contractor was worth a licence, which was a genuinely corrosive conversation to keep having.
Pros
Message boards keep decisions findable long after the fact
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Ursula Salazar
HR Manager, Prairie Rose Bakery
Canada·Retail·1 to 10 employees
5.0
Jun 12, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Check ins replaced our status meeting
The message board is why we stay. A decision made in March is findable in November, with the reasoning and who disagreed. In chat that conversation would have scrolled away in a day and we would relitigate it every quarter.
Pros
No training required for anyone to use it correctly
Cons
No dependencies, Gantt charts or critical path
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Rashid Okonkwo
Head of Operations, Summit Physio
United States·Financial services·1 to 10 employees
4.0
Mar 29, 2026
Verified userUsed 1 to 2 years
Two hundred and ninety nine flat for everyone
I rolled it out on a Monday with no training session and no documentation. By Wednesday everyone was using it correctly. Every other tool we have adopted needed a session, a champion and three months of nagging.
Pros
Automatic check ins that can replace a status meeting
Cons
Reporting and cross project visibility are minimal
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Caleb Zamora
Managing Partner, Tidewater Marine Services
Canada·Education·11 to 50 employees
4.0
Mar 25, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Two hundred and ninety nine flat for everyone
We loop clients into specific message threads while keeping internal discussion private, and they do not need a seat or an explanation of permissions. For an agency that is worth more than any Gantt chart.
Pros
Clients and guests included without extra seats
Cons
Reporting and cross project visibility are minimal
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Vikram Velazquez
General Manager, Northern Star Staffing
United States·Software·1 to 10 employees
4.0
Mar 24, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Check ins replaced our status meeting
I rolled it out on a Monday with no training session and no documentation. By Wednesday everyone was using it correctly. Every other tool we have adopted needed a session, a champion and three months of nagging.
Pros
No training required for anyone to use it correctly
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Zachary Silva
Sales Director, Foundry Road Studios
United States·Real estate·51 to 200 employees
1.0
Mar 18, 2026
LinkedIn confirmedUsed 2 or more years
No dependencies ended it for our construction team
Growing past about eighty people we needed portfolio reporting and resource visibility and there is no path to it inside Basecamp. Exporting years of discussion into a new tool was genuinely awful, and much of the context did not survive.
Pros
Flat rate unlimited plan removes per seat maths entirely
Cons
No dependencies, Gantt charts or critical path
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Omar Ugwu
Bookkeeper, Meridian Dental Group
United States·Ecommerce·11 to 50 employees
5.0
Jan 24, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Clients in the thread without buying seats
I have used it for nine years and it has barely changed. In an industry where every tool adds an AI assistant nobody asked for, that stability is a feature. My team is not relearning the software every six months.
Pros
Clients and guests included without extra seats
Cons
No dependencies, Gantt charts or critical path
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Amara Desai
Operations Manager, Granite Peak Roofing
United States·Software·1 to 10 employees
4.0
Nov 29, 2025
LinkedIn confirmedUsed 2 or more years
Decisions are findable a year later
Internal email dropped by about half in the first two months because the conversation moved to where the work is. That was not something I was even trying to fix.
Pros
Flat rate unlimited plan removes per seat maths entirely
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Grace Beaumont
Managing Partner, Silverbirch Accounting
Canada·Ecommerce·11 to 50 employees
4.0
Aug 28, 2025
LinkedIn confirmedUsed 2 or more years
Check ins replaced our status meeting
The free plan let us run one real project properly before committing. Not a countdown, an actual project. We were paying within a month because it was obvious.
Pros
Clients and guests included without extra seats
Cons
Exporting years of history if you leave is painful
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Jasmine Grant
Project Manager, Blackstone Contracting
United States·Education·11 to 50 employees
2.0
Aug 28, 2025
Verified userUsed less than 6 months
No dependencies ended it for our construction team
After four years and a few hundred projects, finding an old discussion is harder than it should be. Search returns a lot and ranks it poorly, and I often remember roughly when something was said and cannot get to it.
Pros
Automatic check ins that can replace a status meeting
Cons
Exporting years of history if you leave is painful
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Theo Iqbal
Bookkeeper, Maplewood Childcare
United States·Construction·11 to 50 employees
5.0
Jul 20, 2025
LinkedIn confirmedUsed less than 6 months
The tool nobody needed training for
We loop clients into specific message threads while keeping internal discussion private, and they do not need a seat or an explanation of permissions. For an agency that is worth more than any Gantt chart.
Pros
Flat rate unlimited plan removes per seat maths entirely
Cons
No resource management or utilization view
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Tomas Novak
Finance Manager, Hillcrest Family Clinic
United States·Ecommerce·1 to 10 employees
2.0
Apr 23, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
We outgrew it and the move was painful
After four years and a few hundred projects, finding an old discussion is harder than it should be. Search returns a lot and ranks it poorly, and I often remember roughly when something was said and cannot get to it.
Pros
A genuinely free plan for one real project
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Julia Hutchins
Accountant, Lantern Creative
Other·Professional services·1 to 10 employees
4.0
Aug 19, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Email volume dropped by half
Forty people, unlimited projects, two hundred and ninety nine dollars a month. Per seat competitors quoted us three and four times that. More importantly I stopped having the conversation about whether adding a contractor was worth a licence, which was a genuinely corrosive conversation to keep having.
Pros
A genuinely free plan for one real project
Cons
No resource management or utilization view
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Paige Bell
Director of Finance, Tidewater Marine Services
Canada·Marketing·1 to 10 employees
4.0
Mar 1, 2026
LinkedIn confirmedUsed 6 to 12 months
Clients in the thread without buying seats
The message board is why we stay. A decision made in March is findable in November, with the reasoning and who disagreed. In chat that conversation would have scrolled away in a day and we would relitigate it every quarter.
Pros
A genuinely free plan for one real project
Cons
No dependencies, Gantt charts or critical path
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Ophelia Ashford
Studio Director, Blackstone Contracting
United States·Marketing·1 to 10 employees
4.0
Jan 9, 2026
Verified userUsed 2 or more years
Our team of forty pays what ten would
The free plan let us run one real project properly before committing. Not a countdown, an actual project. We were paying within a month because it was obvious.
Pros
A genuinely free plan for one real project
Cons
No dependencies, Gantt charts or critical path
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Ian Whitaker
VP of Sales, Northgate Logistics
Canada·Retail·11 to 50 employees
4.0
Nov 16, 2025
LinkedIn confirmedUsed 1 to 2 years
It has not changed and that is the feature
Internal email dropped by about half in the first two months because the conversation moved to where the work is. That was not something I was even trying to fix.
Pros
Automatic check ins that can replace a status meeting
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Halima Pritchard
Bookkeeper, Tidewater Marine Services
Canada·Nonprofit·201 to 500 employees
5.0
Oct 8, 2025
Verified userUsed 2 or more years
Email volume dropped by half
Forty people, unlimited projects, two hundred and ninety nine dollars a month. Per seat competitors quoted us three and four times that. More importantly I stopped having the conversation about whether adding a contractor was worth a licence, which was a genuinely corrosive conversation to keep having.
Pros
No training required for anyone to use it correctly
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Zara Buchanan
Chief of Staff, Lantern Creative
Canada·Education·11 to 50 employees
5.0
Jul 19, 2025
Used 2 or more years
It has not changed and that is the feature
Automatic check in questions replaced our Monday status meeting entirely. Everyone answers what they are working on in their own time, it is all in one place, and we got an hour a week back per person.
Pros
Automatic check ins that can replace a status meeting
Cons
No dependencies, Gantt charts or critical path
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Percy Flanagan
Founder, Beacon Legal Partners
United States·Education·11 to 50 employees
5.0
Apr 18, 2025
LinkedIn confirmedUsed 6 to 12 months
Decisions are findable a year later
The free plan let us run one real project properly before committing. Not a countdown, an actual project. We were paying within a month because it was obvious.
Pros
Automatic check ins that can replace a status meeting
Cons
Reporting and cross project visibility are minimal
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Wendy Mercer
Operations Manager, Hillcrest Family Clinic
United States·Construction·201 to 500 employees
5.0
Mar 9, 2025
Verified userUsed 6 to 12 months
Email volume dropped by half
The free plan let us run one real project properly before committing. Not a countdown, an actual project. We were paying within a month because it was obvious.
Pros
Flat rate unlimited plan removes per seat maths entirely
Cons
Exporting years of history if you leave is painful
United States
Canada