Copper reviews

4.0(202 reviews)

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Showing 201 to 202 of 202 reviews

Brendan Rooney

HR Manager, Tidewater Marine Services

CanadaProfessional services11 to 50 employees

2.0

Jul 29, 2024

Verified userUsed less than 6 months

Pointless if you are not on Google Workspace

Our parent company moved us to Microsoft 365 and Copper stopped making sense overnight. The entire reason to pay the premium is the Gmail integration, and without it you are paying agency prices for an ordinary CRM. We migrated within four months.

Pros

Works inside the Gmail sidebar rather than as a separate destination

Cons

No reason to buy it if you are not on Google Workspace

Ease of use
Value for money
Customer service
Functionality

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Patrick Vance

General Manager, Lantern Creative

United StatesProfessional services1 to 10 employees

4.0

Jul 17, 2024

Verified userUsed 6 to 12 months

Contacts appear without anyone adding them

We are a twelve person design agency and our pipeline is thirty real relationships, not three thousand leads. Copper fits that shape exactly. Products built for high volume outbound would drown us in fields we do not need.

Pros

Contacts and activity capture themselves from email and calendar

Cons

Outlook support is clearly second class

Ease of use
Value for money
Customer service
Functionality

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