The billable client limit is the real price, not the sticker. We crossed 50 clients and jumped a tier mid year, which was a bigger increase than I expected. Count your clients before you pick a plan.
Pros
The client portal keeps every invoice and estimate in one place for the customer.
Cons
Reporting is thin compared with a full accounting platform.
Ease of use
Value for money
Customer service
Functionality
29 found this helpful
Callum Vargas
Founder, Ironwood Fabrication
Canada·Retail·51 to 200 employees
5.0
Jul 4, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
We get paid noticeably faster
Time tracking flows straight into an invoice, which is the workflow every agency actually has. No export, no copying hours across, no arguing about what was billed.
Pros
Time tracking flows directly into an invoice with no export step.
Cons
Reporting is thin compared with a full accounting platform.
Ease of use
Value for money
Customer service
Functionality
26 found this helpful
Grace Goodwin
Bookkeeper, Falcon Ridge Landscaping
Canada·Financial services·1 to 10 employees
5.0
Jun 8, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Perfect for a service business
Time tracking flows straight into an invoice, which is the workflow every agency actually has. No export, no copying hours across, no arguing about what was billed.
Pros
Time tracking flows directly into an invoice with no export step.
Cons
Sales tax handling is basic and will not solve economic nexus for you.
Ease of use
Value for money
Customer service
Functionality
26 found this helpful
Selena Nasser
General Manager, Ironwood Fabrication
Canada·Accounting·201 to 500 employees
4.0
Feb 5, 2026
Verified userUsed 2 or more years
Late payment reminders paid for the subscription
Time tracking flows straight into an invoice, which is the workflow every agency actually has. No export, no copying hours across, no arguing about what was billed.
Pros
Phone support is answered by someone who knows the product.
Cons
Multi currency is limited and awkward if you bill outside North America.
Ease of use
Value for money
Customer service
Functionality
26 found this helpful
Esther Ibarra
Head of Operations, Blackstone Contracting
United States·Marketing·51 to 200 employees
5.0
Dec 15, 2025
Verified userUsed 2 or more years
We get paid noticeably faster
Time tracking flows straight into an invoice, which is the workflow every agency actually has. No export, no copying hours across, no arguing about what was billed.
Pros
Invoicing is the best in this category and clients notice the difference.
Cons
Reporting is thin compared with a full accounting platform.
Ease of use
Value for money
Customer service
Functionality
26 found this helpful
Rosa Delacroix
Practice Manager, Granite Peak Roofing
United States·Accounting·1 to 10 employees
4.0
Jun 27, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
We get paid noticeably faster
Time tracking flows straight into an invoice, which is the workflow every agency actually has. No export, no copying hours across, no arguing about what was billed.
Pros
Invoicing is the best in this category and clients notice the difference.
Cons
Double entry accounting arrived late and some accountants push back on it.
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Patrick Sinclair
Controller, Summit Physio
United States·Real estate·201 to 500 employees
5.0
Feb 26, 2025
Used 1 to 2 years
Late payment reminders paid for the subscription
Support is the surprise. A person answers the phone and knows the product. After years of support queues elsewhere I had forgotten that was possible.
Pros
The client portal keeps every invoice and estimate in one place for the customer.
Cons
Plans are priced by billable client count and crossing a tier is expensive.
Ease of use
Value for money
Customer service
Functionality
24 found this helpful
Brooke Aoki
VP of Sales, Harborline Supply
United States·Construction·1 to 10 employees
5.0
Sep 18, 2024
LinkedIn confirmedUsed 1 to 2 years
Late payment reminders paid for the subscription
Time tracking flows straight into an invoice, which is the workflow every agency actually has. No export, no copying hours across, no arguing about what was billed.
Pros
Automatic late payment reminders measurably shorten the time to payment.
Cons
Multi currency is limited and awkward if you bill outside North America.
Ease of use
Value for money
Customer service
Functionality
23 found this helpful
Noor Fontaine
People Operations Lead, Redbrick Property Group
United States·Legal·51 to 200 employees
4.0
Mar 30, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Perfect for a service business
Support is the surprise. A person answers the phone and knows the product. After years of support queues elsewhere I had forgotten that was possible.
Pros
Time tracking flows directly into an invoice with no export step.
Cons
Multi currency is limited and awkward if you bill outside North America.
Ease of use
Value for money
Customer service
Functionality
22 found this helpful
Priya Ellsworth
Studio Director, Cedar & Vine Interiors
United States·Ecommerce·51 to 200 employees
5.0
Dec 6, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Late payment reminders paid for the subscription
Clients comment on the invoices, which has never happened with any other tool I have used. They look professional and paying is one tap. Small thing, real effect.
Pros
Phone support is answered by someone who knows the product.
Cons
Double entry accounting arrived late and some accountants push back on it.
Ease of use
Value for money
Customer service
Functionality
21 found this helpful
Julius Velazquez
Office Manager, Bluewater Consulting
United States·Marketing·1 to 10 employees
4.0
Jan 4, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
The nicest invoicing in the category
Clients comment on the invoices, which has never happened with any other tool I have used. They look professional and paying is one tap. Small thing, real effect.
Pros
Retainers and deposits work without configuration.
Cons
Plans are priced by billable client count and crossing a tier is expensive.
Ease of use
Value for money
Customer service
Functionality
20 found this helpful
Miguel Desai
Owner, Granite Peak Roofing
United States·Ecommerce·51 to 200 employees
5.0
Jan 30, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Perfect for a service business
Time tracking flows straight into an invoice, which is the workflow every agency actually has. No export, no copying hours across, no arguing about what was billed.
Pros
Invoicing is the best in this category and clients notice the difference.
Cons
Double entry accounting arrived late and some accountants push back on it.
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Gregory Ashford
Managing Partner, Kestrel Analytics
United States·Marketing·201 to 500 employees
5.0
Oct 24, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Late payment reminders paid for the subscription
Clients comment on the invoices, which has never happened with any other tool I have used. They look professional and paying is one tap. Small thing, real effect.
Pros
Automatic late payment reminders measurably shorten the time to payment.
Cons
Plans are priced by billable client count and crossing a tier is expensive.
Ease of use
Value for money
Customer service
Functionality
19 found this helpful
Brooke Ferrari
HR Manager, Harborline Supply
United States·Financial services·51 to 200 employees
3.0
Jun 16, 2025
Verified userUsed 2 or more years
Watch the client count
The billable client limit is the real price, not the sticker. We crossed 50 clients and jumped a tier mid year, which was a bigger increase than I expected. Count your clients before you pick a plan.
Pros
Phone support is answered by someone who knows the product.
Cons
Reporting is thin compared with a full accounting platform.
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Wendy Rasmussen
Practice Manager, Aurora Print House
United States·Financial services·1 to 10 employees
2.0
Nov 11, 2024
Verified userLinkedIn confirmedUsed 2 or more years
The client cap caught us out
Went one client over the plan limit and the bill jumped by nearly half. No warning, no prorating conversation, just a higher invoice. Priced by client count is a fine model but it should be louder on the pricing page.
Pros
Invoicing is the best in this category and clients notice the difference.
Cons
Sales tax handling is basic and will not solve economic nexus for you.
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Adrian Donovan
Studio Director, Kestrel Analytics
United States·Transport and logistics·51 to 200 employees
1.0
Oct 16, 2024
Used 1 to 2 years
No inventory means no fit for us
Went one client over the plan limit and the bill jumped by nearly half. No warning, no prorating conversation, just a higher invoice. Priced by client count is a fine model but it should be louder on the pricing page.
Pros
Invoicing is the best in this category and clients notice the difference.
Cons
Plans are priced by billable client count and crossing a tier is expensive.
Ease of use
Value for money
Customer service
Functionality
17 found this helpful
Wren Ferrari
Bookkeeper, Granite Peak Roofing
United States·Marketing·11 to 50 employees
4.0
May 19, 2026
Verified userLinkedIn confirmedUsed less than 6 months
The nicest invoicing in the category
Clients comment on the invoices, which has never happened with any other tool I have used. They look professional and paying is one tap. Small thing, real effect.
Pros
Retainers and deposits work without configuration.
Cons
There is no inventory management at all.
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Heather Nascimento
Accountant, Maplewood Childcare
Canada·Software·11 to 50 employees
5.0
Feb 23, 2025
Used 6 to 12 months
The nicest invoicing in the category
Clients comment on the invoices, which has never happened with any other tool I have used. They look professional and paying is one tap. Small thing, real effect.
Pros
Retainers and deposits work without configuration.
Cons
Double entry accounting arrived late and some accountants push back on it.
Ease of use
Value for money
Customer service
Functionality
16 found this helpful
Lorena Gallardo
Founder, Sandbar Hospitality
United States·Transport and logistics·51 to 200 employees
3.0
Jun 23, 2026
Verified userUsed 2 or more years
Great invoicing, average accounting
The billable client limit is the real price, not the sticker. We crossed 50 clients and jumped a tier mid year, which was a bigger increase than I expected. Count your clients before you pick a plan.
Pros
Automatic late payment reminders measurably shorten the time to payment.
Cons
Plans are priced by billable client count and crossing a tier is expensive.
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJun 28, 2026
We appreciate the honest feedback and we are sorry the plan change caught you by surprise. We have passed the point about billable client limits to our pricing team. Please contact support if you would like us to review your account.
13 found this helpful
Portia Vasquez
Finance Manager, Meridian Dental Group
United States·Legal·201 to 500 employees
3.0
Apr 25, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Watch the client count
As an invoicing tool it is excellent. As accounting software it is adequate. Double entry arrived late and still feels bolted on, and my accountant has opinions about it. If your books are simple that is fine.
Pros
Retainers and deposits work without configuration.
United States
Canada