Clients comment on the invoices, which has never happened with any other tool I have used. They look professional and paying is one tap. Small thing, real effect.
Pros
Automatic late payment reminders measurably shorten the time to payment.
Cons
Reporting is thin compared with a full accounting platform.
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Ingrid Ogilvie
Controller, Trailhead Bicycles
United States·Marketing·1 to 10 employees
4.0
Aug 3, 2024
Verified userLinkedIn confirmedUsed 2 or more years
We get paid noticeably faster
Support is the surprise. A person answers the phone and knows the product. After years of support queues elsewhere I had forgotten that was possible.
Pros
Time tracking flows directly into an invoice with no export step.
Cons
Multi currency is limited and awkward if you bill outside North America.
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Yusuf Kaminski
General Manager, Prairie Rose Bakery
United States·Legal·1 to 10 employees
5.0
Jun 22, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Late payment reminders paid for the subscription
Automatic late payment reminders cut our average days to payment from about 40 to 22. I did nothing except turn the feature on. For a small consultancy where cash flow is the whole game, that is the entire value of the product in one sentence.
Pros
Phone support is answered by someone who knows the product.
Cons
Multi currency is limited and awkward if you bill outside North America.
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Sarah Torres
HR Manager, Maplewood Childcare
United States·Education·11 to 50 employees
2.0
Apr 19, 2026
Verified userLinkedIn confirmedUsed 2 or more years
No inventory means no fit for us
Went one client over the plan limit and the bill jumped by nearly half. No warning, no prorating conversation, just a higher invoice. Priced by client count is a fine model but it should be louder on the pricing page.
Pros
Time tracking flows directly into an invoice with no export step.
Cons
Sales tax handling is basic and will not solve economic nexus for you.
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Rashid Isozaki
Studio Director, Vertex Machine Works
Other·Real estate·51 to 200 employees
5.0
Jan 21, 2026
Verified userUsed 1 to 2 years
We get paid noticeably faster
Automatic late payment reminders cut our average days to payment from about 40 to 22. I did nothing except turn the feature on. For a small consultancy where cash flow is the whole game, that is the entire value of the product in one sentence.
Pros
The client portal keeps every invoice and estimate in one place for the customer.
Cons
Double entry accounting arrived late and some accountants push back on it.
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Jorge Tanaka
Sales Director, Sandbar Hospitality
United States·Nonprofit·11 to 50 employees
5.0
Jun 21, 2026
Verified userUsed 2 or more years
Late payment reminders paid for the subscription
Time tracking flows straight into an invoice, which is the workflow every agency actually has. No export, no copying hours across, no arguing about what was billed.
Pros
The client portal keeps every invoice and estimate in one place for the customer.
Cons
Sales tax handling is basic and will not solve economic nexus for you.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Denise Acheson
Director of Finance, Silverbirch Accounting
United States·Construction·201 to 500 employees
4.0
Nov 19, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
The nicest invoicing in the category
Automatic late payment reminders cut our average days to payment from about 40 to 22. I did nothing except turn the feature on. For a small consultancy where cash flow is the whole game, that is the entire value of the product in one sentence.
Pros
The client portal keeps every invoice and estimate in one place for the customer.
Cons
There is no inventory management at all.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Priya Dashwood
General Manager, Ironwood Fabrication
United States·Software·1 to 10 employees
4.0
Dec 19, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Late payment reminders paid for the subscription
Automatic late payment reminders cut our average days to payment from about 40 to 22. I did nothing except turn the feature on. For a small consultancy where cash flow is the whole game, that is the entire value of the product in one sentence.
Pros
Phone support is answered by someone who knows the product.
Cons
Double entry accounting arrived late and some accountants push back on it.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Trisha Ivanov
Founder, Fairview Veterinary
Canada·Nonprofit·11 to 50 employees
5.0
Sep 4, 2024
Used 2 or more years
Perfect for a service business
Time tracking flows straight into an invoice, which is the workflow every agency actually has. No export, no copying hours across, no arguing about what was billed.
Pros
The client portal keeps every invoice and estimate in one place for the customer.
Cons
Double entry accounting arrived late and some accountants push back on it.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Noor Ojeda
Chief of Staff, Ironwood Fabrication
United States·Healthcare·51 to 200 employees
4.0
May 9, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Perfect for a service business
Time tracking flows straight into an invoice, which is the workflow every agency actually has. No export, no copying hours across, no arguing about what was billed.
Pros
Phone support is answered by someone who knows the product.
Cons
Double entry accounting arrived late and some accountants push back on it.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Nadia Farouk
Studio Director, Silverbirch Accounting
United States·Nonprofit·1 to 10 employees
5.0
May 2, 2026
Used 1 to 2 years
The nicest invoicing in the category
Support is the surprise. A person answers the phone and knows the product. After years of support queues elsewhere I had forgotten that was possible.
Pros
Automatic late payment reminders measurably shorten the time to payment.
Cons
Multi currency is limited and awkward if you bill outside North America.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Xander Nakashima
Bookkeeper, Clearview Windows
Canada·Software·11 to 50 employees
4.0
Jan 16, 2026
Verified userUsed less than 6 months
The nicest invoicing in the category
Automatic late payment reminders cut our average days to payment from about 40 to 22. I did nothing except turn the feature on. For a small consultancy where cash flow is the whole game, that is the entire value of the product in one sentence.
Pros
Phone support is answered by someone who knows the product.
Cons
Reporting is thin compared with a full accounting platform.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Omar Chaudhary
Finance Manager, Coastline Outfitters
United States·Healthcare·11 to 50 employees
2.0
Jan 16, 2025
Used 6 to 12 months
No inventory means no fit for us
We started carrying stock and discovered there is no inventory at all. Not thin, absent. That is on me for not checking, but it meant migrating a year of history to something else, which cost us a weekend and a lot of goodwill.
Pros
Invoicing is the best in this category and clients notice the difference.
Cons
Reporting is thin compared with a full accounting platform.
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJan 20, 2025
We appreciate the honest feedback and we are sorry the plan change caught you by surprise. We have passed the point about billable client limits to our pricing team. Please contact support if you would like us to review your account.
0 found this helpful
Gregory Lockhart
People Operations Lead, Vertex Machine Works
United States·Manufacturing·11 to 50 employees
5.0
Dec 8, 2024
Verified userUsed 2 or more years
Late payment reminders paid for the subscription
Clients comment on the invoices, which has never happened with any other tool I have used. They look professional and paying is one tap. Small thing, real effect.
Pros
Automatic late payment reminders measurably shorten the time to payment.
Cons
Multi currency is limited and awkward if you bill outside North America.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Vincent Winters
VP of Sales, Trailhead Bicycles
United States·Financial services·1 to 10 employees
5.0
Aug 26, 2024
Verified userUsed 2 or more years
Late payment reminders paid for the subscription
Time tracking flows straight into an invoice, which is the workflow every agency actually has. No export, no copying hours across, no arguing about what was billed.
Pros
Automatic late payment reminders measurably shorten the time to payment.
Cons
Plans are priced by billable client count and crossing a tier is expensive.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Simon Flanagan
Bookkeeper, Copper Mountain Brewing
United States·Ecommerce·11 to 50 employees
5.0
Aug 3, 2024
Used 1 to 2 years
Late payment reminders paid for the subscription
Support is the surprise. A person answers the phone and knows the product. After years of support queues elsewhere I had forgotten that was possible.
Pros
The client portal keeps every invoice and estimate in one place for the customer.
Cons
Double entry accounting arrived late and some accountants push back on it.
United States
Canada