Pipedrive

A pipeline, and the discipline to work it

Starting price: $24/user/mo
Vendor: Pipedrive
Founded: 2010
Available in: United StatesCanada
Languages: English, French, Spanish
Support: EmailLive chatKnowledge baseCommunity forum

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Overview

What is Pipedrive?

Pipedrive is a sales pipeline and very little else, which is the point. Reps open it and see what to do next. Teams that failed to adopt a bigger CRM often succeed with this one, and the reviews show that pattern clearly.

What it does well

The activity based approach is opinionated in a useful way: every deal must have a next action, and the interface nags until it does. Sales managers report better pipeline hygiene within a month without chasing anyone.

Setup is measured in hours, not weeks, and no administrator is required. The visual pipeline is the clearest in this category.

Where it frustrates people

It is not a marketing platform. Email campaigns, landing pages and lead nurturing are add ons or another tool entirely, and businesses expecting HubSpot's breadth are disappointed. Reporting is adequate but shallow at the top end. Per seat costs climb once you want automation and permissions, which sit on higher tiers.

If your sales motion is complex, with territories, approvals and quote rules, you will hit the ceiling. If it is a pipeline with humans working it, you may never notice one.

Pricing

Pipedrive plans, priced in US dollars

What teams actually pay each month. Every plan is listed below, and the feature table shows exactly where they differ.

Essential

Billed annually. Pipeline and activity management.

$24/user/mo

per user/month

Start free trial

Visual sales pipeline
Contact and deal management
Activity reminders
Custom fields
Mobile apps

Advanced

Billed annually. Email sync and automation.

$44/user/mo

per user/month

Start free trial

Everything in Essential
Two way email sync
Workflow automation
Meeting scheduler
Group emailing

Professional

Billed annually. Forecasting, quotes and permissions.

$79/user/mo

per user/month

Start free trial

Everything in Advanced
Revenue forecasting
Quotes and e-signatures
Team management
Custom permissions

Straight from the vendor

Get current pricing

These are list prices and vendors adjust them from time to time. Check with Pipedrive for the figure you will actually pay.

Visit Pipedrive

Feature comparison across 3 plans
Plan features	Essential$24/user/mo	Advanced$44/user/mo	Professional$79/user/mo
Visual sales pipeline
Contact and deal management
Activity reminders
Custom fields
Mobile apps
Everything in Essential
Two way email sync
Workflow automation
Meeting scheduler
Group emailing
Everything in Advanced
Revenue forecasting
Quotes and e-signatures
Team management
Custom permissions

Features

What Pipedrive can actually do

The headline features first, then the full list as the vendor states it.

Visual sales pipeline
Activity based selling
Two way email sync
Workflow automation

Revenue forecasting
Quotes and e-signatures
Meeting scheduler
Custom fields and pipelines
Team permissions
Mobile apps

Works with the tools you already use

Integrations the vendor lists for Pipedrive. Check the fine print for plan limits before you rely on one.

Xero
QuickBooks Online
Slack
Gmail
Zoom
Mailchimp
Trello

Ratings

The rating, broken down

Every score below comes from verified reviews. Nothing is weighted or edited.

4.4

74 verified reviews

5 stars43

4 stars22

3 stars7

2 stars1

1 star1

Positive 88%
Neutral 9%
Negative 3%

Ratings by dimension

Ease of use4.8
Value for money4.6
Functionality3.8
Customer service4.5

Pipedrive average rating by dimension, out of 5
Dimension	Rating out of 5
Ease of use	4.8
Value for money	4.6
Functionality	3.8
Customer service	4.5

Reviewer company size

1 to 10 employees43%
11 to 50 employees27%
51 to 200 employees19%
201 to 500 employees7%
500+ employees4%

Reviewers by company size, from 74 reviews
Company size	Share of reviewers
1 to 10 employees	43 percent, 32 reviews
11 to 50 employees	27 percent, 20 reviews
51 to 200 employees	19 percent, 14 reviews
201 to 500 employees	7 percent, 5 reviews
500+ employees	4 percent, 3 reviews

Head to head

Compare with a popular alternative

Pipedrive against HubSpot CRM, side by side. Same verified review data, no weighting.

Pipedrive

4.4(74)

HubSpot CRM

4.4(176)

View profile

$24/user/mo

Starting price

Free plan

Free versionFree trial

Pricing options

Free versionFree trial

4.8 (74)

Ease of use

4.9 (176)

4.6 (74)

Value for money

4.1 (176)

4.5 (74)

Customer service

4.4 (176)

3.8 (74)

Functionality

4.4 (176)

See the full comparison

Reviews

What users really think

Rashid Kowalski

Head of Operations, Sandbar Hospitality

CanadaReal estate51 to 200 employees

4.0

Sep 13, 2025

Verified userUsed 2 or more years

Pipeline hygiene fixed itself

We failed at Salesforce and succeeded here, and the difference is that Pipedrive tells a rep what to do next instead of asking them to file paperwork. Every deal has a next action or it nags. Our pipeline is accurate for the first time.

Pros

Activity based selling means every deal has a next action or it surfaces.

Cons

Reporting is adequate but shallow at the top end.

Ease of use
Value for money
Customer service
Functionality

62 found this helpful

Rosa Villanueva

Director of Finance, Tidewater Marine Services

United StatesHospitality11 to 50 employees

4.0

May 9, 2025

Verified userLinkedIn confirmedUsed 6 to 12 months

It does one thing and does it properly

Pros

The mobile app is genuinely usable for a rep in the field.

Cons

It is not a marketing platform. Campaigns and nurture are another tool.

Ease of use
Value for money
Customer service
Functionality

57 found this helpful

Anika Rasmussen

Accountant, Meridian Dental Group

United StatesManufacturing1 to 10 employees

5.0

Jan 6, 2025

Verified userUsed 1 to 2 years

It does one thing and does it properly

Pros

Reps adopt it, which is the failure point for most CRM rollouts.

Cons

There is no free tier, only a trial.

Ease of use
Value for money
Customer service
Functionality

57 found this helpful

All 74 reviews Write a review

Alternatives

If Pipedrive isn't the right fit

HubSpot CRM

4.4(176)

A free CRM core with marketing and sales tools priced on top

FreeCompare

Zoho CRM

4.1(108)

Serious CRM capability at a fraction of the per seat cost

$14/moCompare

Salesforce Sales Cloud

4.1(231)

The CRM everything else is measured against

$25/moCompare

See all alternatives

FAQ

We have the answers

Pricing

How much does Pipedrive cost?

Pipedrive starts at $24 per month. There is a free trial, so you can test it before you pay. The pricing section above breaks down every plan. Prices are shown in US dollars, which is how the vendor lists for both US and Canadian customers.

Integrations

What does Pipedrive integrate with?

Pipedrive connects with Xero, QuickBooks Online, Slack, Gmail and 3 more. Confirm the specific integration you depend on with a trial account before you commit, since depth varies more than a logo wall suggests.

Local fit

Does Pipedrive work for businesses in the US and Canada?

Pipedrive serves businesses in both the United States and Canada, and nothing about it is country specific in the way accounting or payroll tools are. Pricing is listed in US dollars, which is the vendor's real list price on both sides of the border.

Reviews

What do users say about Pipedrive?

Pipedrive holds 4.4 out of 5 across 74 verified reviews, and it scores highest on ease of use. The rating is computed from those reviews and cannot be edited by the vendor. Read the full archive to see the pattern behind the number.