Our reseller knew our industry, configured it around how we actually work, and the project came in near the estimate. I have since learned how unusual that is.
Pros
Lot and serial traceability that survives a recall
Cons
Cloud edition is a hosted desktop, not a rebuild
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Bethany Thornton
HR Manager, Lantern Creative
United States·Transport and logistics·11 to 50 employees
3.0
May 24, 2025
Verified userUsed 2 or more years
The cloud version is a hosted desktop
Sage 100 Cloud is the same application on somebody else's server. That is fine and it is not what most people mean by cloud. Set expectations accordingly.
Pros
Lot and serial traceability that survives a recall
Cons
Cloud edition is a hosted desktop, not a rebuild
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Sasha Nakashima
Sales Director, Willow & Ash Salons
United States·Hospitality·1 to 10 employees
4.0
May 8, 2025
Verified userUsed less than 6 months
Our partner made it excellent
We are fifty five people making industrial components and this runs the whole operation. Bills of material, work orders, multi warehouse inventory. For the money there is nothing else in this class that goes this deep.
Pros
Modular licensing, buy only what you use
Cons
Outcome depends almost entirely on your partner
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Yosef Donovan
VP of Sales, Maplewood Childcare
United States·Education·51 to 200 employees
2.0
Apr 1, 2025
Used 2 or more years
Our implementation partner sank the project
Our first reseller configured it wrong, left mid project, and we paid a second firm to redo most of it. Eighteen months and roughly triple the budget. The software was never the problem. The channel was, and nobody warns you how much of your outcome rides on it.
Pros
Landed cost tracking that reflects reality
Cons
Support escalation can be slow
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Tanya Ivanov
Bookkeeper, Foundry Road Studios
United States·Hospitality·11 to 50 employees
5.0
Jan 31, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Twenty two years and it still runs the plant
We are fifty five people making industrial components and this runs the whole operation. Bills of material, work orders, multi warehouse inventory. For the money there is nothing else in this class that goes this deep.
Pros
Landed cost tracking that reflects reality
Cons
Reporting beyond the basics needs Crystal or a third party
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Sasha Lockhart
Managing Partner, Coastline Outfitters
United States·Ecommerce·1 to 10 employees
4.0
Dec 31, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Our partner made it excellent
We had a supplier recall and traced every affected lot in about an hour, including what shipped and to whom. Before this that would have been a week of paper and guesswork. That capability is why we bought it.
Pros
Genuine manufacturing depth at a mid market price
Cons
Reporting beyond the basics needs Crystal or a third party
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Brendan Kaminski
Operations Manager, Coastline Outfitters
United States·Accounting·11 to 50 employees
4.0
Nov 23, 2024
LinkedIn confirmedUsed 6 to 12 months
Twenty two years and it still runs the plant
Our reseller knew our industry, configured it around how we actually work, and the project came in near the estimate. I have since learned how unusual that is.
Pros
Lot and serial traceability that survives a recall
Cons
Dated interface with a two month ramp
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Elena Boucher
HR Manager, Blackstone Contracting
United States·Construction·51 to 200 employees
5.0
Nov 2, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Landed cost finally reflects reality
We are fifty five people making industrial components and this runs the whole operation. Bills of material, work orders, multi warehouse inventory. For the money there is nothing else in this class that goes this deep.
Pros
Genuine manufacturing depth at a mid market price
Cons
Reporting beyond the basics needs Crystal or a third party
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Curtis Nasser
Director of Finance, Redbrick Property Group
United States·Real estate·1 to 10 employees
5.0
Aug 5, 2024
LinkedIn confirmedUsed less than 6 months
Landed cost finally reflects reality
It is not beautiful and it has not lost a transaction in twenty two years. At some point that is the only review that matters.