We are fifty five people making industrial components and this runs the whole operation. Bills of material, work orders, multi warehouse inventory. For the money there is nothing else in this class that goes this deep.
Pros
Extremely stable after decades in the market
Cons
Support escalation can be slow
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Iris Jimenez
VP of Sales, Redbrick Property Group
United States·Education·51 to 200 employees
2.0
Apr 14, 2026
LinkedIn confirmedUsed 2 or more years
Customization means a developer and a bill
Every change beyond a setting needs a developer who knows the product, and they are not cheap or plentiful. We have a queue of small improvements we will never make because each one is a quote.
Pros
Strong US sales tax handling with Avalara
Cons
Customization requires scarce developers
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Amelia Prescott
Founder, Meridian Dental Group
United States·Hospitality·51 to 200 employees
2.0
Mar 6, 2026
Verified userUsed 1 to 2 years
Our implementation partner sank the project
Every change beyond a setting needs a developer who knows the product, and they are not cheap or plentiful. We have a queue of small improvements we will never make because each one is a quote.
Pros
Lot and serial traceability that survives a recall
Cons
Support escalation can be slow
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Lionel Whelan
Finance Manager, Granite Peak Roofing
United States·Marketing·1 to 10 employees
2.0
Nov 13, 2025
Verified userUsed 1 to 2 years
Our implementation partner sank the project
We had a posting issue that stopped invoicing and it took three weeks to get to someone who understood it. Three weeks. For a system that runs the business that is not acceptable.
Pros
Modular licensing, buy only what you use
Cons
Support escalation can be slow
Ease of use
Value for money
Customer service
Functionality
Response from the vendorNov 23, 2025
Thank you for the feedback. Sage 100 is delivered through our partner network, and we take reports about implementation experience seriously. Please contact us with your project details so we can review what happened.
1 found this helpful
Renee Mercer
Owner, Hillcrest Family Clinic
United States·Real estate·201 to 500 employees
5.0
Sep 15, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Lot traceability answered a recall in an hour
Landed cost including freight and duty lands on the item properly, so our margins are actually our margins. We were guessing before and we were guessing wrong.
Pros
Extremely stable after decades in the market
Cons
Outcome depends almost entirely on your partner
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Xander Forsythe
Office Manager, Tidewater Marine Services
United States·Real estate·11 to 50 employees
5.0
Aug 17, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
A lot of ERP for a small manufacturer
Our reseller knew our industry, configured it around how we actually work, and the project came in near the estimate. I have since learned how unusual that is.
Pros
Genuine manufacturing depth at a mid market price
Cons
Cloud edition is a hosted desktop, not a rebuild
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Ravi Sandoval
Sales Director, Copper Mountain Brewing
United States·Marketing·11 to 50 employees
4.0
Jul 23, 2025
Verified userLinkedIn confirmedUsed less than 6 months
A lot of ERP for a small manufacturer
We are fifty five people making industrial components and this runs the whole operation. Bills of material, work orders, multi warehouse inventory. For the money there is nothing else in this class that goes this deep.
Pros
Strong US sales tax handling with Avalara
Cons
Cloud edition is a hosted desktop, not a rebuild
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Otis Okonkwo
Controller, Northern Star Staffing
United States·Ecommerce·1 to 10 employees
4.0
Jul 2, 2025
Verified userUsed 2 or more years
Twenty two years and it still runs the plant
We had a supplier recall and traced every affected lot in about an hour, including what shipped and to whom. Before this that would have been a week of paper and guesswork. That capability is why we bought it.
Pros
Genuine manufacturing depth at a mid market price
Cons
Support escalation can be slow
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Priya Kirkwood
Chief of Staff, Beacon Legal Partners
United States·Manufacturing·11 to 50 employees
2.0
Jun 6, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Customization means a developer and a bill
Our first reseller configured it wrong, left mid project, and we paid a second firm to redo most of it. Eighteen months and roughly triple the budget. The software was never the problem. The channel was, and nobody warns you how much of your outcome rides on it.
Pros
Modular licensing, buy only what you use
Cons
Reporting beyond the basics needs Crystal or a third party
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJun 18, 2025
We appreciate you taking the time. We are sorry about the support delay, which is not the standard we aim for. If you share your case reference we will make sure it is reviewed.
1 found this helpful
Wesley Dupont
Project Manager, Harborline Supply
United States·Hospitality·11 to 50 employees
4.0
Apr 26, 2025
Used 1 to 2 years
Modular licensing meant we bought what we use
We are fifty five people making industrial components and this runs the whole operation. Bills of material, work orders, multi warehouse inventory. For the money there is nothing else in this class that goes this deep.
Pros
Lot and serial traceability that survives a recall
Cons
Customization requires scarce developers
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Nadia Salazar
Practice Manager, Fairview Veterinary
United States·Retail·51 to 200 employees
5.0
Mar 25, 2025
Verified userUsed 2 or more years
Our partner made it excellent
Our reseller knew our industry, configured it around how we actually work, and the project came in near the estimate. I have since learned how unusual that is.
Pros
Lot and serial traceability that survives a recall
Cons
Customization requires scarce developers
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Rosalind Tanaka
Owner, Granite Peak Roofing
United States·Healthcare·51 to 200 employees
4.0
Jan 2, 2025
Verified userUsed 2 or more years
Modular licensing meant we bought what we use
We had a supplier recall and traced every affected lot in about an hour, including what shipped and to whom. Before this that would have been a week of paper and guesswork. That capability is why we bought it.
Pros
Strong US sales tax handling with Avalara
Cons
Dated interface with a two month ramp
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Samuel Gallardo
Owner, Foundry Road Studios
United States·Hospitality·51 to 200 employees
4.0
Dec 16, 2024
Verified userUsed 1 to 2 years
Modular licensing meant we bought what we use
It is not beautiful and it has not lost a transaction in twenty two years. At some point that is the only review that matters.
Pros
Landed cost tracking that reflects reality
Cons
Dated interface with a two month ramp
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Danielle Laroche
Founder, Granite Peak Roofing
Other·Software·11 to 50 employees
1.0
Nov 23, 2024
LinkedIn confirmedUsed less than 6 months
Customization means a developer and a bill
We had a posting issue that stopped invoicing and it took three weeks to get to someone who understood it. Three weeks. For a system that runs the business that is not acceptable.
Pros
Lot and serial traceability that survives a recall
Cons
Cloud edition is a hosted desktop, not a rebuild
Ease of use
Value for money
Customer service
Functionality
Response from the vendorDec 5, 2024
We appreciate you taking the time. We are sorry about the support delay, which is not the standard we aim for. If you share your case reference we will make sure it is reviewed.
1 found this helpful
Portia Nakamura
Office Manager, Meridian Dental Group
United States·Software·51 to 200 employees
5.0
Aug 9, 2024
Verified userUsed 2 or more years
Landed cost finally reflects reality
The modular thing is real. We are a distributor so we took inventory and purchasing and skipped work orders entirely, and the license reflects that. Every cloud ERP wanted to sell us the whole suite.
Pros
Strong US sales tax handling with Avalara
Cons
Outcome depends almost entirely on your partner
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Willa Rowan
Founder, Granite Peak Roofing
United States·Manufacturing·1 to 10 employees
5.0
Jul 9, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Our partner made it excellent
Our reseller knew our industry, configured it around how we actually work, and the project came in near the estimate. I have since learned how unusual that is.
Pros
Landed cost tracking that reflects reality
Cons
Support escalation can be slow
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Kevin Jimenez
Practice Manager, Fairview Veterinary
United States·Legal·201 to 500 employees
4.0
Jun 27, 2026
Verified userUsed 6 to 12 months
A lot of ERP for a small manufacturer
We had a supplier recall and traced every affected lot in about an hour, including what shipped and to whom. Before this that would have been a week of paper and guesswork. That capability is why we bought it.
Pros
Extremely stable after decades in the market
Cons
Customization requires scarce developers
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Noor Chaudhary
HR Manager, Meridian Dental Group
Canada·Hospitality·11 to 50 employees
4.0
Jun 7, 2026
Verified userUsed less than 6 months
Landed cost finally reflects reality
It is not beautiful and it has not lost a transaction in twenty two years. At some point that is the only review that matters.
Pros
Genuine manufacturing depth at a mid market price
Cons
Dated interface with a two month ramp
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Patrick Eriksson
Sales Director, Redbrick Property Group
United States·Ecommerce·11 to 50 employees
5.0
Nov 8, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Our partner made it excellent
It is not beautiful and it has not lost a transaction in twenty two years. At some point that is the only review that matters.
Pros
Extremely stable after decades in the market
Cons
Reporting beyond the basics needs Crystal or a third party
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Julia Villareal
Founder, Northgate Logistics
Canada·Software·1 to 10 employees
4.0
Aug 11, 2025
LinkedIn confirmedUsed 2 or more years
Twenty two years and it still runs the plant
We had a supplier recall and traced every affected lot in about an hour, including what shipped and to whom. Before this that would have been a week of paper and guesswork. That capability is why we bought it.
United States
Canada