Leave management is genuinely excellent. Everything else is adequate. Performance reviews are basic next to a purpose built tool and the org chart is decorative. Buy it for leave and treat the rest as a bonus.
Pros
Leave and absence management is genuinely excellent
Cons
Performance module is basic
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJul 15, 2025
Thank you for the feedback. Sage HR is designed to integrate with payroll providers rather than process payroll directly, and we appreciate that this is not always clear during evaluation. Our team can walk you through the payroll integrations available in your region.
15 found this helpful
Yara Ainsworth
Owner, Harborline Supply
Other·Real estate·1 to 10 employees
4.0
Sep 15, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Priced so a small team can actually buy it
The pricing is what sold me. Six fifty per person for core HR and leave, and I add modules only when I need them. Every other product wanted to sell me a platform. This let me buy a feature.
Pros
Set up without a consultant
Cons
Support is email led
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Delia Laroche
VP of Sales, Harborline Supply
United States·Ecommerce·1 to 10 employees
3.0
Aug 3, 2024
Verified userUsed 2 or more years
Good product, wrong name
Standard reports are fine. Anything custom and you are exporting to Excel. For a small company that is survivable and it is still a gap worth knowing about before you commit.
Pros
Accrual and carryover rules handled correctly
Cons
Support is email led
Ease of use
Value for money
Customer service
Functionality
15 found this helpful
Freya Oyelaran
Director of Finance, Blackstone Contracting
Canada·Financial services·11 to 50 employees
3.0
Jul 8, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Fine until you pass a few hundred people
Standard reports are fine. Anything custom and you are exporting to Excel. For a small company that is survivable and it is still a gap worth knowing about before you commit.
Pros
Set up without a consultant
Cons
Customization runs out past a few hundred staff
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Rebecca Ojeda
Office Manager, Hillcrest Family Clinic
United States·Accounting·1 to 10 employees
5.0
Jun 18, 2026
Used 2 or more years
Killed our time off spreadsheet in an afternoon
Carryover rules were the thing our old spreadsheet always got wrong. It handles them, including the cap, and I have not had to check it manually since month two.
Pros
Accrual and carryover rules handled correctly
Cons
Support is email led
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Tessa Serrano
General Manager, Beacon Legal Partners
United States·Healthcare·1 to 10 employees
4.0
May 7, 2026
Verified userUsed 6 to 12 months
The module structure is honest
Carryover rules were the thing our old spreadsheet always got wrong. It handles them, including the cap, and I have not had to check it manually since month two.
Pros
Set up without a consultant
Cons
No US or Canadian payroll engine at all
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Terrence Ojeda
Director of Finance, Northgate Logistics
United States·Legal·51 to 200 employees
1.0
Jan 15, 2026
LinkedIn confirmedUsed 1 to 2 years
We assumed Sage meant payroll. It does not.
We bought it assuming a company called Sage selling HR software would run payroll. There is no US payroll engine, no Form 941, no W-2. We found out during implementation and had to buy a second product. Entirely our fault for not checking, and I still think the positioning invites the mistake.
Pros
Accrual and carryover rules handled correctly
Cons
Support is email led
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Denise Yoon
Project Manager, Ironwood Fabrication
Canada·Professional services·51 to 200 employees
5.0
Dec 19, 2024
LinkedIn confirmedUsed 6 to 12 months
Six fifty a head is the right price for this
I set it up myself in a morning with no implementation call and no consultant. For a forty person company that is the entire value proposition.
Pros
Modules added only when you need them
Cons
Customization runs out past a few hundred staff
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Marisol Ibarra
Operations Manager, Northgate Logistics
United States·Manufacturing·1 to 10 employees
5.0
Dec 7, 2024
Verified userUsed 6 to 12 months
Priced so a small team can actually buy it
We tracked vacation in a shared spreadsheet for four years and it was wrong constantly. This replaced it in an afternoon and the arguments stopped. Accruals, carryover and a calendar everyone can see. That is all we needed and that is exactly what we bought.
Pros
Self service that employees actually adopt
Cons
No US or Canadian payroll engine at all
Ease of use
Value for money
Customer service
Functionality
14 found this helpful
Marcus Kaur
Bookkeeper, Prairie Rose Bakery
United States·Legal·1 to 10 employees
4.0
Oct 8, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Killed our time off spreadsheet in an afternoon
Employee self service actually gets used. People book their own time off, managers approve on their phone, and I stopped being the middle of every request. Adoption was immediate, which never happens.
Pros
Self service that employees actually adopt
Cons
Performance module is basic
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Leonard Yoon
General Manager, Summit Physio
United States·Nonprofit·51 to 200 employees
4.0
Jun 30, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Set it up myself in a morning
We tracked vacation in a shared spreadsheet for four years and it was wrong constantly. This replaced it in an afternoon and the arguments stopped. Accruals, carryover and a calendar everyone can see. That is all we needed and that is exactly what we bought.
Pros
Six fifty per employee per month for the core
Cons
Customization runs out past a few hundred staff
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Pablo Forsythe
Founder, Fairview Veterinary
United States·Legal·1 to 10 employees
3.0
May 10, 2025
Verified userUsed 1 to 2 years
Fine until you pass a few hundred people
We are at three hundred and twenty people now and starting to feel the ceiling. Workflow customization is limited and the approval logic cannot express our new structure. It was perfect at eighty.
Pros
Accrual and carryover rules handled correctly
Cons
Reporting is thin beyond the standard set
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Vikram Adeyemi
Project Manager, Foundry Road Studios
United States·Hospitality·1 to 10 employees
2.0
Apr 6, 2025
Verified userLinkedIn confirmedUsed less than 6 months
We assumed Sage meant payroll. It does not.
We bought it assuming a company called Sage selling HR software would run payroll. There is no US payroll engine, no Form 941, no W-2. We found out during implementation and had to buy a second product. Entirely our fault for not checking, and I still think the positioning invites the mistake.
Pros
Self service that employees actually adopt
Cons
Performance module is basic
Ease of use
Value for money
Customer service
Functionality
13 found this helpful
Ingrid Dupont
Founder, Copper Mountain Brewing
Canada·Retail·500+ employees
5.0
Feb 4, 2026
Verified userUsed 1 to 2 years
Leave tracking that people use without being told
I set it up myself in a morning with no implementation call and no consultant. For a forty person company that is the entire value proposition.
Pros
Leave and absence management is genuinely excellent
Cons
Customization runs out past a few hundred staff
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Kirsten Guerrero
Director of Finance, Falcon Ridge Landscaping
Canada·Education·1 to 10 employees
5.0
Jun 27, 2025
LinkedIn confirmedUsed 2 or more years
The module structure is honest
The shared calendar stopped two people on the same small team booking the same week, which used to happen twice a year and caused real problems.
Pros
Modules added only when you need them
Cons
Performance module is basic
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Terrence Prescott
Controller, Foundry Road Studios
Canada·Hospitality·1 to 10 employees
4.0
May 5, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Killed our time off spreadsheet in an afternoon
Employee self service actually gets used. People book their own time off, managers approve on their phone, and I stopped being the middle of every request. Adoption was immediate, which never happens.
Pros
Self service that employees actually adopt
Cons
Performance module is basic
Ease of use
Value for money
Customer service
Functionality
12 found this helpful
Pablo Nguyen
Chief of Staff, Prairie Rose Bakery
Canada·Education·1 to 10 employees
5.0
Mar 15, 2026
Verified userLinkedIn confirmedUsed 2 or more years
The module structure is honest
The shared calendar stopped two people on the same small team booking the same week, which used to happen twice a year and caused real problems.
Pros
Six fifty per employee per month for the core
Cons
Customization runs out past a few hundred staff
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Rashid Eriksson
Founder, Copper Mountain Brewing
United States·Retail·51 to 200 employees
5.0
Feb 19, 2026
Verified userUsed less than 6 months
Leave tracking that people use without being told
The pricing is what sold me. Six fifty per person for core HR and leave, and I add modules only when I need them. Every other product wanted to sell me a platform. This let me buy a feature.
Pros
Accrual and carryover rules handled correctly
Cons
Performance module is basic
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Simon Hutchins
Project Manager, Summit Physio
United States·Healthcare·1 to 10 employees
1.0
Jan 7, 2026
Used 1 to 2 years
We assumed Sage meant payroll. It does not.
We bought it assuming a company called Sage selling HR software would run payroll. There is no US payroll engine, no Form 941, no W-2. We found out during implementation and had to buy a second product. Entirely our fault for not checking, and I still think the positioning invites the mistake.
Pros
Self service that employees actually adopt
Cons
No US or Canadian payroll engine at all
Ease of use
Value for money
Customer service
Functionality
11 found this helpful
Tomas Choi
Head of Operations, Tidewater Marine Services
United States·Healthcare·51 to 200 employees
4.0
Jan 6, 2026
Verified userUsed 1 to 2 years
Leave tracking that people use without being told
Carryover rules were the thing our old spreadsheet always got wrong. It handles them, including the cap, and I have not had to check it manually since month two.
United States
Canada