We have people in the US, Canada, the UK and Ireland with four different leave regimes and four sets of rules. This is the first system that holds all of it without a spreadsheet on the side. That was the entire reason we bought and it delivered.
Pros
Strong workforce analytics
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Valerie Nakamura
General Manager, Blackstone Contracting
United States·Financial services·51 to 200 employees
2.0
Dec 30, 2025
Verified userUsed 6 to 12 months
The cost lands well above the quote
Every meaningful change needs someone who knows the platform. We do not have that person, so every adjustment is a partner ticket and an invoice. The flexibility everyone praises is only real if you can afford to use it.
Pros
One org chart and one headcount number
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Giselle Mercer
Office Manager, Granite Peak Roofing
Canada·Construction·51 to 200 employees
5.0
Mar 14, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
It bends to our process instead of the reverse
Because it is built on Salesforce, our existing admins were configuring workflows in week one. No new platform to learn, no new vendor relationship, and our security model came across as is.
Pros
Multi currency compensation in one cycle
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Heather Lambert
Studio Director, Aurora Print House
United States·Legal·1 to 10 employees
4.0
Mar 4, 2025
LinkedIn confirmedUsed 6 to 12 months
The Salesforce foundation earns its keep
Multi currency compensation across four countries in one comp review cycle. Nothing else we looked at did that without a bolt on.
Pros
Genuine multi country policy and compliance handling
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Preston Delacroix
Studio Director, Falcon Ridge Landscaping
United States·Financial services·51 to 200 employees
4.0
Dec 24, 2024
Verified userUsed 1 to 2 years
The Salesforce foundation earns its keep
Because it is built on Salesforce, our existing admins were configuring workflows in week one. No new platform to learn, no new vendor relationship, and our security model came across as is.
Pros
Strong workforce analytics
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Oscar Castellanos
General Manager, Harborline Supply
United States·Software·51 to 200 employees
5.0
Jun 3, 2026
Verified userUsed 2 or more years
Our admins were productive immediately
Multi currency compensation across four countries in one comp review cycle. Nothing else we looked at did that without a bolt on.
Pros
Immediate productivity for existing Salesforce admins
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Yusuf Haugen
Founder, Maplewood Childcare
United States·Software·51 to 200 employees
3.0
Jan 3, 2026
Verified userUsed 2 or more years
Right product, long project
Nine months from signature to go live. That was accurate to the plan and it is still nine months. Anyone expecting to buy HR software and use it next quarter should look elsewhere.
Pros
Multi currency compensation in one cycle
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Carmen Rowan
Studio Director, Meridian Dental Group
Canada·Transport and logistics·1 to 10 employees
5.0
Jul 3, 2025
LinkedIn confirmedUsed 6 to 12 months
Our admins were productive immediately
We have people in the US, Canada, the UK and Ireland with four different leave regimes and four sets of rules. This is the first system that holds all of it without a spreadsheet on the side. That was the entire reason we bought and it delivered.
Pros
Genuine multi country policy and compliance handling
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Jonathan Mercer
Practice Manager, Falcon Ridge Landscaping
United States·Software·51 to 200 employees
4.0
Mar 19, 2025
Used 1 to 2 years
Our admins were productive immediately
We have people in the US, Canada, the UK and Ireland with four different leave regimes and four sets of rules. This is the first system that holds all of it without a spreadsheet on the side. That was the entire reason we bought and it delivered.
Pros
Strong workforce analytics
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Bethany Dupont
Bookkeeper, Northgate Logistics
United States·Healthcare·11 to 50 employees
1.0
Jan 28, 2025
Verified userUsed less than 6 months
Configuration means a consultant, forever
Between licenses, implementation and the partner, we landed close to double the first number discussed. Nothing was hidden exactly. It just accumulated, and by the time it added up we were committed.
Pros
Strong workforce analytics
Cons
Too much product below a few hundred employees
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Rohan Villanueva
Bookkeeper, Falcon Ridge Landscaping
Canada·Accounting·1 to 10 employees
3.0
Dec 24, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Still not payroll
No US payroll. We run ADP alongside it and the integration is fine. Just understand you are buying an HR system and paying someone else for payroll, which for some organizations makes the total look very different.
Pros
Multi currency compensation in one cycle
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
Response from the vendorDec 29, 2024
Thank you for the feedback. Sage People is designed for organizations with complex, multi country requirements, and we recognise it is not the right fit for every size of business. We are sorry the cost expectations were not clearer and encourage you to raise this with your account team.
8 found this helpful
Anika Torres
Project Manager, Bluewater Consulting
United States·Real estate·11 to 50 employees
3.0
Nov 27, 2024
Verified userLinkedIn confirmedUsed 2 or more years
You inherit Salesforce, good and bad
It does what we needed and it cost roughly forty percent more than the original quote once implementation and the partner were counted. That is apparently normal for this tier and I would still like to have known.
Pros
One org chart and one headcount number
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
Response from the vendorNov 29, 2024
Thank you for the feedback. Sage People is designed for organizations with complex, multi country requirements, and we recognise it is not the right fit for every size of business. We are sorry the cost expectations were not clearer and encourage you to raise this with your account team.
8 found this helpful
Ximena Isozaki
Head of Operations, Cedar & Vine Interiors
Canada·Real estate·11 to 50 employees
2.0
May 1, 2026
LinkedIn confirmedUsed 6 to 12 months
Too much system for a hundred people
Between licenses, implementation and the partner, we landed close to double the first number discussed. Nothing was hidden exactly. It just accumulated, and by the time it added up we were committed.
Pros
Multi currency compensation in one cycle
Cons
Implementation is measured in months
Ease of use
Value for money
Customer service
Functionality
Response from the vendorMay 12, 2026
Thank you for the feedback. Sage People is designed for organizations with complex, multi country requirements, and we recognise it is not the right fit for every size of business. We are sorry the cost expectations were not clearer and encourage you to raise this with your account team.
7 found this helpful
Paige Waterhouse
HR Manager, Vertex Machine Works
United States·Manufacturing·51 to 200 employees
4.0
Jun 19, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Finally one source of truth for headcount
Headcount reporting used to be three spreadsheets that never agreed. Now the number comes out of one system and finance and HR stopped arguing about it.
Pros
One org chart and one headcount number
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
7 found this helpful
Terrence Jimenez
Chief of Staff, Beacon Legal Partners
Canada·Manufacturing·11 to 50 employees
4.0
Feb 12, 2025
LinkedIn confirmedUsed 2 or more years
Finally one source of truth for headcount
Because it is built on Salesforce, our existing admins were configuring workflows in week one. No new platform to learn, no new vendor relationship, and our security model came across as is.
Pros
Immediate productivity for existing Salesforce admins
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
7 found this helpful
Nina Lambert
General Manager, Northgate Logistics
United States·Accounting·500+ employees
4.0
Jan 27, 2026
Verified userUsed 1 to 2 years
It bends to our process instead of the reverse
Because it is built on Salesforce, our existing admins were configuring workflows in week one. No new platform to learn, no new vendor relationship, and our security model came across as is.
Pros
Highly configurable on the Salesforce platform
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Grace Zimmerman
Bookkeeper, Trailhead Bicycles
United States·Healthcare·1 to 10 employees
5.0
Jan 17, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Finally one source of truth for headcount
We have people in the US, Canada, the UK and Ireland with four different leave regimes and four sets of rules. This is the first system that holds all of it without a spreadsheet on the side. That was the entire reason we bought and it delivered.
Pros
Strong workforce analytics
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Yusuf Donovan
Founder, Tidewater Marine Services
United States·Nonprofit·11 to 50 employees
2.0
Jan 5, 2025
Verified userUsed 2 or more years
Configuration means a consultant, forever
Every meaningful change needs someone who knows the platform. We do not have that person, so every adjustment is a partner ticket and an invoice. The flexibility everyone praises is only real if you can afford to use it.
Pros
Multi currency compensation in one cycle
Cons
No North American payroll engine
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJan 12, 2025
Thank you for the feedback. Sage People is designed for organizations with complex, multi country requirements, and we recognise it is not the right fit for every size of business. We are sorry the cost expectations were not clearer and encourage you to raise this with your account team.
6 found this helpful
Amara Okonkwo
General Manager, Cedar & Vine Interiors
United States·Real estate·1 to 10 employees
4.0
Sep 25, 2024
Verified userUsed less than 6 months
The Salesforce foundation earns its keep
Headcount reporting used to be three spreadsheets that never agreed. Now the number comes out of one system and finance and HR stopped arguing about it.
Pros
Genuine multi country policy and compliance handling
Cons
Total cost regularly exceeds the initial quote
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Mireille Nascimento
Operations Manager, Granite Peak Roofing
United States·Nonprofit·500+ employees
3.0
Sep 7, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Right product, long project
No US payroll. We run ADP alongside it and the integration is fine. Just understand you are buying an HR system and paying someone else for payroll, which for some organizations makes the total look very different.
United States
Canada