Five people touch our books and every one of them has a login at no extra cost. Under our old system that was three paid seats and a shared password. That alone made the switch worth it, and the software turned out to be better too.
Pros
The reconciliation screen is the clearest in this category. New staff learn it in a day.
Cons
Reporting is less flexible than QuickBooks once you need something non standard.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Elena Bell
Accountant, Meridian Dental Group
Other·Hospitality·51 to 200 employees
5.0
Jul 7, 2026
Used less than 6 months
Switched from QuickBooks and did not look back
The reconciliation screen is the best thing about it. Statement on the left, your records on the right, match and move. I trained a new hire on it in about twenty minutes with no manual.
Pros
The audit trail records every change with a name and a timestamp.
Cons
The Early plan's 20 invoice cap is too low to be useful for most businesses.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Wendy Doyle
Managing Partner, Clearview Windows
United States·Nonprofit·1 to 10 employees
5.0
Apr 28, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
The cleanest accounting interface I have used
The audit trail is thorough. Every change is attributed and timestamped, which made our first real audit far less painful than I had braced for.
Pros
Inventory, projects and expense claims are included rather than upsold.
Cons
Reporting is less flexible than QuickBooks once you need something non standard.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Rosa Valentine
General Manager, Clearview Windows
United States·Education·11 to 50 employees
5.0
Mar 29, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Our whole team is in it, not just finance
The audit trail is thorough. Every change is attributed and timestamped, which made our first real audit far less painful than I had braced for.
Pros
GST and HST handling is native and CRA ready for our Canadian entity.
Cons
The Early plan's 20 invoice cap is too low to be useful for most businesses.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Tanya Valentine
Founder, Cedar & Vine Interiors
Canada·Ecommerce·1 to 10 employees
5.0
Dec 20, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
The cleanest accounting interface I have used
The audit trail is thorough. Every change is attributed and timestamped, which made our first real audit far less painful than I had braced for.
Pros
Unlimited users on every plan. Our whole team has access without a per seat bill.
Cons
US sales tax runs through Avalara rather than natively, which is more setup up front.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Margot Hollis
Founder, Ironwood Fabrication
United States·Transport and logistics·1 to 10 employees
4.0
Nov 6, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Reconciliation stopped being a chore
The audit trail is thorough. Every change is attributed and timestamped, which made our first real audit far less painful than I had braced for.
Pros
The audit trail records every change with a name and a timestamp.
Cons
There is no phone support. Everything is email and the reply usually lands the next day.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Tobias Nguyen
General Manager, Coastline Outfitters
United States·Retail·500+ employees
5.0
Oct 28, 2025
LinkedIn confirmedUsed 2 or more years
Reconciliation stopped being a chore
Five people touch our books and every one of them has a login at no extra cost. Under our old system that was three paid seats and a shared password. That alone made the switch worth it, and the software turned out to be better too.
Pros
Unlimited users on every plan. Our whole team has access without a per seat bill.
Cons
The Early plan's 20 invoice cap is too low to be useful for most businesses.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Sarah Abbott
Managing Partner, Summit Physio
Other·Professional services·51 to 200 employees
5.0
Oct 14, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Reconciliation stopped being a chore
The audit trail is thorough. Every change is attributed and timestamped, which made our first real audit far less painful than I had braced for.
Pros
Inventory, projects and expense claims are included rather than upsold.
Cons
There is no phone support. Everything is email and the reply usually lands the next day.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Ravi Lin
Controller, Foundry Road Studios
United States·Construction·11 to 50 employees
5.0
Sep 3, 2025
Verified userUsed 1 to 2 years
Our whole team is in it, not just finance
The reconciliation screen is the best thing about it. Statement on the left, your records on the right, match and move. I trained a new hire on it in about twenty minutes with no manual.
Pros
Inventory, projects and expense claims are included rather than upsold.
Cons
Reporting is less flexible than QuickBooks once you need something non standard.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Tessa Donnelly
Practice Manager, Northern Star Staffing
United States·Education·51 to 200 employees
2.0
Jul 22, 2025
LinkedIn confirmedUsed 1 to 2 years
No phone support when it actually mattered
We had a reconciliation problem three days before a filing deadline and there is no number to call. Email support answered the next morning, politely, and did not solve it. For a finance system, no phone line is a real gap.
Pros
Unlimited users on every plan. Our whole team has access without a per seat bill.
Cons
Payroll is not built in. In the US it hands off to Gusto, so you run two subscriptions.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Nadia Nguyen
People Operations Lead, Falcon Ridge Landscaping
Canada·Accounting·201 to 500 employees
5.0
Jun 26, 2025
LinkedIn confirmedUsed 2 or more years
Reconciliation stopped being a chore
The reconciliation screen is the best thing about it. Statement on the left, your records on the right, match and move. I trained a new hire on it in about twenty minutes with no manual.
Pros
The reconciliation screen is the clearest in this category. New staff learn it in a day.
Cons
Reporting is less flexible than QuickBooks once you need something non standard.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Aaron Quigley
Head of Operations, Maplewood Childcare
Canada·Marketing·1 to 10 employees
5.0
May 14, 2025
Verified userUsed 1 to 2 years
Our whole team is in it, not just finance
GST and HST handling is exactly right for us in Ontario. Returns are prepared correctly and filing to CRA is not a fight anymore.
Pros
GST and HST handling is native and CRA ready for our Canadian entity.
Cons
US sales tax runs through Avalara rather than natively, which is more setup up front.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Aaron Reyes
Director of Finance, Beacon Legal Partners
United States·Manufacturing·51 to 200 employees
5.0
Apr 27, 2025
Verified userUsed 1 to 2 years
Unlimited users changed the maths for us
The audit trail is thorough. Every change is attributed and timestamped, which made our first real audit far less painful than I had braced for.
Pros
The audit trail records every change with a name and a timestamp.
Cons
Reporting is less flexible than QuickBooks once you need something non standard.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Giselle Chaudhary
Bookkeeper, Granite Peak Roofing
United States·Marketing·51 to 200 employees
4.0
Nov 6, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Reconciliation stopped being a chore
GST and HST handling is exactly right for us in Ontario. Returns are prepared correctly and filing to CRA is not a fight anymore.
Pros
GST and HST handling is native and CRA ready for our Canadian entity.
Cons
The Early plan's 20 invoice cap is too low to be useful for most businesses.