Verified userLinkedIn confirmedUsed 2 or more years
Our whole team is in it, not just finance
The audit trail is thorough. Every change is attributed and timestamped, which made our first real audit far less painful than I had braced for.
Pros
The audit trail records every change with a name and a timestamp.
Cons
US sales tax runs through Avalara rather than natively, which is more setup up front.
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Otis Paredes
Managing Partner, Lantern Creative
United States·Retail·11 to 50 employees
5.0
Aug 21, 2025
LinkedIn confirmedUsed 1 to 2 years
Unlimited users changed the maths for us
GST and HST handling is exactly right for us in Ontario. Returns are prepared correctly and filing to CRA is not a fight anymore.
Pros
GST and HST handling is native and CRA ready for our Canadian entity.
Cons
US market share is small enough that some accountants charge extra to work in it.
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Emmett Vargas
Practice Manager, Coastline Outfitters
United States·Retail·1 to 10 employees
5.0
Jun 14, 2025
LinkedIn confirmedUsed 2 or more years
Reconciliation stopped being a chore
The audit trail is thorough. Every change is attributed and timestamped, which made our first real audit far less painful than I had braced for.
Pros
The audit trail records every change with a name and a timestamp.
Cons
Payroll is not built in. In the US it hands off to Gusto, so you run two subscriptions.
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Laura Raghavan
Practice Manager, Blackstone Contracting
United States·Marketing·1 to 10 employees
5.0
Apr 9, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Switched from QuickBooks and did not look back
Five people touch our books and every one of them has a login at no extra cost. Under our old system that was three paid seats and a shared password. That alone made the switch worth it, and the software turned out to be better too.
Pros
Unlimited users on every plan. Our whole team has access without a per seat bill.
Cons
Reporting is less flexible than QuickBooks once you need something non standard.
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Farida Bell
Finance Manager, Tidewater Marine Services
United States·Legal·11 to 50 employees
5.0
Mar 15, 2025
Verified userLinkedIn confirmedUsed 2 or more years
The cleanest accounting interface I have used
Coming from a cluttered competitor, the clarity is a relief. Everything is where you would guess it is. Our bookkeeper was skeptical about the change and is now the loudest advocate for it.
Pros
The app marketplace is large and the integrations we use are actively maintained.
Cons
US market share is small enough that some accountants charge extra to work in it.
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Genevieve Ojeda
Owner, Coastline Outfitters
United States·Legal·1 to 10 employees
4.0
Feb 17, 2025
Verified userUsed 2 or more years
Reconciliation stopped being a chore
Five people touch our books and every one of them has a login at no extra cost. Under our old system that was three paid seats and a shared password. That alone made the switch worth it, and the software turned out to be better too.
Pros
Inventory, projects and expense claims are included rather than upsold.
Cons
There is no phone support. Everything is email and the reply usually lands the next day.
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Dominic Zhao
Operations Manager, Meridian Dental Group
United States·Accounting·1 to 10 employees
5.0
Dec 30, 2024
Verified userUsed 6 to 12 months
Reconciliation stopped being a chore
GST and HST handling is exactly right for us in Ontario. Returns are prepared correctly and filing to CRA is not a fight anymore.
Pros
The audit trail records every change with a name and a timestamp.
Cons
US market share is small enough that some accountants charge extra to work in it.
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Yasmin Whitaker
Director of Finance, Meridian Dental Group
Canada·Software·1 to 10 employees
4.0
Oct 30, 2024
Verified userUsed 2 or more years
Our whole team is in it, not just finance
The audit trail is thorough. Every change is attributed and timestamped, which made our first real audit far less painful than I had braced for.
Pros
Unlimited users on every plan. Our whole team has access without a per seat bill.
Cons
Reporting is less flexible than QuickBooks once you need something non standard.
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Genevieve Vaughn
Head of Operations, Vertex Machine Works
United States·Education·1 to 10 employees
5.0
Jul 11, 2024
LinkedIn confirmedUsed less than 6 months
Unlimited users changed the maths for us
Five people touch our books and every one of them has a login at no extra cost. Under our old system that was three paid seats and a shared password. That alone made the switch worth it, and the software turned out to be better too.
Pros
Inventory, projects and expense claims are included rather than upsold.
Cons
US sales tax runs through Avalara rather than natively, which is more setup up front.
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Carmen Wesley
Director of Finance, Fairview Veterinary
Canada·Financial services·1 to 10 employees
5.0
Jul 1, 2026
Verified userUsed 6 to 12 months
Switched from QuickBooks and did not look back
Five people touch our books and every one of them has a login at no extra cost. Under our old system that was three paid seats and a shared password. That alone made the switch worth it, and the software turned out to be better too.
Pros
The audit trail records every change with a name and a timestamp.
Cons
The Early plan's 20 invoice cap is too low to be useful for most businesses.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Rashid Escobar
Head of Operations, Blackstone Contracting
United States·Manufacturing·1 to 10 employees
5.0
May 17, 2026
Verified userUsed 6 to 12 months
The cleanest accounting interface I have used
Five people touch our books and every one of them has a login at no extra cost. Under our old system that was three paid seats and a shared password. That alone made the switch worth it, and the software turned out to be better too.
Pros
GST and HST handling is native and CRA ready for our Canadian entity.
Cons
US market share is small enough that some accountants charge extra to work in it.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Talia Tran
HR Manager, Northern Star Staffing
Canada·Manufacturing·11 to 50 employees
3.0
Apr 5, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Good, if you can find an accountant who uses it
Genuinely nice to use, but be clear that payroll is not included. We run Gusto alongside it, which works fine but is a second bill and a second system to keep straight.
Pros
GST and HST handling is native and CRA ready for our Canadian entity.
Cons
Reporting is less flexible than QuickBooks once you need something non standard.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Bruno Castellanos
Operations Manager, Prairie Rose Bakery
Canada·Nonprofit·11 to 50 employees
5.0
Jan 21, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Unlimited users changed the maths for us
The audit trail is thorough. Every change is attributed and timestamped, which made our first real audit far less painful than I had braced for.
Pros
Unlimited users on every plan. Our whole team has access without a per seat bill.
Cons
The Early plan's 20 invoice cap is too low to be useful for most businesses.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Kimberly Ponce
Project Manager, Foundry Road Studios
United States·Education·1 to 10 employees
5.0
Jan 16, 2026
Verified userUsed 2 or more years
Our whole team is in it, not just finance
The audit trail is thorough. Every change is attributed and timestamped, which made our first real audit far less painful than I had braced for.
Pros
The reconciliation screen is the clearest in this category. New staff learn it in a day.
Cons
Payroll is not built in. In the US it hands off to Gusto, so you run two subscriptions.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Ibrahim Paredes
Accountant, Harborline Supply
United States·Construction·1 to 10 employees
2.0
Jan 13, 2026
Verified userLinkedIn confirmedUsed less than 6 months
No phone support when it actually mattered
The reports are pretty and shallow. Anything beyond the standard set means exporting to a spreadsheet, which is exactly what we bought software to stop doing. Our old system handled this better.
Pros
Inventory, projects and expense claims are included rather than upsold.
Cons
Reporting is less flexible than QuickBooks once you need something non standard.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Farida Tran
Project Manager, Willow & Ash Salons
United States·Real estate·1 to 10 employees
5.0
Nov 24, 2025
Verified userUsed 1 to 2 years
Unlimited users changed the maths for us
GST and HST handling is exactly right for us in Ontario. Returns are prepared correctly and filing to CRA is not a fight anymore.
Pros
GST and HST handling is native and CRA ready for our Canadian entity.
Cons
Payroll is not built in. In the US it hands off to Gusto, so you run two subscriptions.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Cody Forsythe
Project Manager, Kestrel Analytics
United States·Transport and logistics·1 to 10 employees
5.0
Jan 24, 2025
Verified userUsed 1 to 2 years
Reconciliation stopped being a chore
The reconciliation screen is the best thing about it. Statement on the left, your records on the right, match and move. I trained a new hire on it in about twenty minutes with no manual.
Pros
The app marketplace is large and the integrations we use are actively maintained.
Cons
Payroll is not built in. In the US it hands off to Gusto, so you run two subscriptions.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Zara Nasser
Bookkeeper, Clearview Windows
United States·Healthcare·51 to 200 employees
4.0
Jan 11, 2025
Verified userUsed 2 or more years
Reconciliation stopped being a chore
Five people touch our books and every one of them has a login at no extra cost. Under our old system that was three paid seats and a shared password. That alone made the switch worth it, and the software turned out to be better too.
Pros
The reconciliation screen is the clearest in this category. New staff learn it in a day.
Cons
Payroll is not built in. In the US it hands off to Gusto, so you run two subscriptions.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Tanya Okafor
Bookkeeper, Aurora Print House
United States·Ecommerce·11 to 50 employees
3.0
Sep 17, 2024
LinkedIn confirmedUsed 6 to 12 months
Good, if you can find an accountant who uses it
Genuinely nice to use, but be clear that payroll is not included. We run Gusto alongside it, which works fine but is a second bill and a second system to keep straight.
Pros
Unlimited users on every plan. Our whole team has access without a per seat bill.
Cons
The Early plan's 20 invoice cap is too low to be useful for most businesses.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Ulises Montoya
Office Manager, Ironwood Fabrication
United States·Healthcare·1 to 10 employees
4.0
Aug 21, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
The cleanest accounting interface I have used
GST and HST handling is exactly right for us in Ontario. Returns are prepared correctly and filing to CRA is not a fight anymore.
Pros
The audit trail records every change with a name and a timestamp.
Cons
US market share is small enough that some accountants charge extra to work in it.
United States
Canada