Portfolios are why we are here. My department heads can see whether the work actually ladders up to the quarterly goals, and the answer is sometimes no, which is exactly the point. No other tool in this bracket does this properly.
Pros
Rules and forms make work intake and routing genuinely automatic.
Cons
The interface is austere and some teams find it cold.
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Julius Fairbanks
Head of Operations, Summit Physio
United States·Education·1 to 10 employees
5.0
Feb 7, 2025
Verified userUsed 6 to 12 months
It scaled past fifty people without breaking
Portfolios are why we are here. My department heads can see whether the work actually ladders up to the quarterly goals, and the answer is sometimes no, which is exactly the point. No other tool in this bracket does this properly.
Pros
Portfolios and goals connect daily tasks to quarterly outcomes.
Cons
The interface is austere and some teams find it cold.
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Cormac Wesley
Accountant, Aurora Print House
United States·Financial services·201 to 500 employees
4.0
Nov 19, 2024
Verified userUsed 2 or more years
It scaled past fifty people without breaking
We grew from 20 to 80 people on Asana and it did not fall over. The task model is strict about ownership and dates, and that strictness is what holds up when the volume gets real.
Pros
The task model is strict: one owner, one due date, no ambiguity.
Cons
Timeline, custom fields and rules all require a paid plan.
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Hassan Goodwin
Managing Partner, Silverbirch Accounting
Canada·Real estate·1 to 10 employees
5.0
Sep 15, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
It scaled past fifty people without breaking
Every task has exactly one owner. That sounds small and it ended about half the arguments we used to have about who was doing what.
Pros
Rules and forms make work intake and routing genuinely automatic.
Cons
Default notification volume is high enough that people mute it.
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Bianca Delgado
Director of Finance, Prairie Rose Bakery
United States·Healthcare·11 to 50 employees
4.0
Jun 22, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
It scaled past fifty people without breaking
Intake used to be email and a spreadsheet. Now it is a form that routes automatically with rules. That removed an entire coordination job from my week.
Pros
Workload management shows who is actually overcommitted.
Cons
Custom fields are limited compared with a fully flexible board tool.
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Terrence Vasquez
Sales Director, Bluewater Consulting
United States·Accounting·1 to 10 employees
5.0
Jun 5, 2026
Verified userLinkedIn confirmedUsed less than 6 months
One owner, one due date, no ambiguity
We grew from 20 to 80 people on Asana and it did not fall over. The task model is strict about ownership and dates, and that strictness is what holds up when the volume gets real.
Pros
It holds up past 50 people where lighter tools fall apart.
Cons
There is no native time tracking, which is a real gap for agencies.
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Trevor Ellsworth
Sales Director, Silverbirch Accounting
United States·Construction·1 to 10 employees
4.0
May 6, 2026
Verified userUsed 1 to 2 years
It scaled past fifty people without breaking
We grew from 20 to 80 people on Asana and it did not fall over. The task model is strict about ownership and dates, and that strictness is what holds up when the volume gets real.
Pros
Portfolios and goals connect daily tasks to quarterly outcomes.
Cons
Default notification volume is high enough that people mute it.
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Trisha Bernard
Finance Manager, Copper Mountain Brewing
United States·Transport and logistics·11 to 50 employees
5.0
Apr 7, 2026
Verified userUsed 1 to 2 years
Portfolios connect the work to the goals
Every task has exactly one owner. That sounds small and it ended about half the arguments we used to have about who was doing what.
Pros
It holds up past 50 people where lighter tools fall apart.
Cons
There is no native time tracking, which is a real gap for agencies.
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Ibrahim Broadbent
Project Manager, Lantern Creative
United States·Real estate·51 to 200 employees
2.0
May 25, 2025
Verified userUsed 2 or more years
The notification volume made people mute it
Out of the box the notifications are relentless. Half the team muted Asana within a month, which defeats the entire purpose. It is configurable, but the defaults train people to ignore it.
Pros
Rules and forms make work intake and routing genuinely automatic.
Cons
The interface is austere and some teams find it cold.
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Greta Winters
People Operations Lead, Trailhead Bicycles
United States·Marketing·11 to 50 employees
3.0
Nov 14, 2024
Used less than 6 months
The free tier is generous, the jump is not
It is more austere than monday and some of the team read that as cold. It is well designed and nobody would call it fun. That is a fair trade for us, but the reaction is real.
Pros
It holds up past 50 people where lighter tools fall apart.
Cons
The jump from free to Starter is steep, and portfolios need Advanced.
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Ursula Yates
Managing Partner, Hillcrest Family Clinic
United States·Professional services·51 to 200 employees
3.0
Nov 4, 2024
LinkedIn confirmedUsed 1 to 2 years
The free tier is generous, the jump is not
Free is genuinely good up to ten people. Then Starter is a real jump, and the features you probably want, portfolios and goals, are on Advanced, another jump again. Map your needs to tiers before you plan the budget.
Pros
Workload management shows who is actually overcommitted.
Cons
The jump from free to Starter is steep, and portfolios need Advanced.
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Rosalind Grant
Finance Manager, Maplewood Childcare
United States·Retail·51 to 200 employees
4.0
Feb 24, 2026
Used less than 6 months
Forms and rules automated our intake
Portfolios are why we are here. My department heads can see whether the work actually ladders up to the quarterly goals, and the answer is sometimes no, which is exactly the point. No other tool in this bracket does this properly.
Pros
It holds up past 50 people where lighter tools fall apart.
Cons
The jump from free to Starter is steep, and portfolios need Advanced.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Odette Nowak
Founder, Ironwood Fabrication
Canada·Education·201 to 500 employees
4.0
Jan 11, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
It scaled past fifty people without breaking
We grew from 20 to 80 people on Asana and it did not fall over. The task model is strict about ownership and dates, and that strictness is what holds up when the volume gets real.
Pros
The free tier is usable for up to 10 teammates.
Cons
Default notification volume is high enough that people mute it.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Priya Hammond
Sales Director, Northgate Logistics
United States·Ecommerce·1 to 10 employees
4.0
Dec 2, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
It scaled past fifty people without breaking
Intake used to be email and a spreadsheet. Now it is a form that routes automatically with rules. That removed an entire coordination job from my week.
Pros
Rules and forms make work intake and routing genuinely automatic.
Cons
There is no native time tracking, which is a real gap for agencies.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Ezra Marchetti
VP of Sales, Foundry Road Studios
Canada·Professional services·1 to 10 employees
4.0
Oct 25, 2025
Verified userUsed 2 or more years
Forms and rules automated our intake
Intake used to be email and a spreadsheet. Now it is a form that routes automatically with rules. That removed an entire coordination job from my week.
Pros
Workload management shows who is actually overcommitted.
Cons
There is no native time tracking, which is a real gap for agencies.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Nathaniel Jorgensen
Bookkeeper, Harborline Supply
United States·Healthcare·1 to 10 employees
5.0
Jul 30, 2025
Used 6 to 12 months
Forms and rules automated our intake
Every task has exactly one owner. That sounds small and it ended about half the arguments we used to have about who was doing what.
Pros
It holds up past 50 people where lighter tools fall apart.
Cons
The jump from free to Starter is steep, and portfolios need Advanced.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Isaac Chaudhary
Accountant, Vertex Machine Works
Canada·Healthcare·1 to 10 employees
5.0
Dec 2, 2024
LinkedIn confirmedUsed 1 to 2 years
One owner, one due date, no ambiguity
Portfolios are why we are here. My department heads can see whether the work actually ladders up to the quarterly goals, and the answer is sometimes no, which is exactly the point. No other tool in this bracket does this properly.
Pros
Workload management shows who is actually overcommitted.
Cons
Custom fields are limited compared with a fully flexible board tool.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Douglas Eberhardt
Founder, Copper Mountain Brewing
United States·Ecommerce·51 to 200 employees
4.0
Nov 1, 2024
Verified userUsed less than 6 months
Forms and rules automated our intake
Portfolios are why we are here. My department heads can see whether the work actually ladders up to the quarterly goals, and the answer is sometimes no, which is exactly the point. No other tool in this bracket does this properly.
Pros
Rules and forms make work intake and routing genuinely automatic.
Cons
The jump from free to Starter is steep, and portfolios need Advanced.
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Genevieve Moreau
Head of Operations, Kestrel Analytics
Canada·Construction·1 to 10 employees
4.0
Apr 7, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
One owner, one due date, no ambiguity
Every task has exactly one owner. That sounds small and it ended about half the arguments we used to have about who was doing what.
Pros
Workload management shows who is actually overcommitted.
Cons
The jump from free to Starter is steep, and portfolios need Advanced.
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Farida Thibault
VP of Sales, Aurora Print House
United States·Construction·11 to 50 employees
5.0
Mar 6, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Forms and rules automated our intake
Portfolios are why we are here. My department heads can see whether the work actually ladders up to the quarterly goals, and the answer is sometimes no, which is exactly the point. No other tool in this bracket does this properly.
Pros
It holds up past 50 people where lighter tools fall apart.
Cons
Custom fields are limited compared with a fully flexible board tool.
United States
Canada