Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Implementation a small team can finish without a consultant
Cons
Custom reporting means exporting to a spreadsheet
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Trevor Jenkins
People Operations Lead, Clearview Windows
United States·Healthcare·500+ employees
4.0
May 19, 2025
Used 6 to 12 months
Time off arguments simply ended
The mobile app is genuinely used by our field staff, which I did not expect. They request time off from their phones and approvals happen the same day.
Pros
Permissions model managers and HR both trust
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Dana Underwood
VP of Sales, Aurora Print House
United States·Professional services·11 to 50 employees
5.0
Apr 11, 2025
Verified userUsed 6 to 12 months
We stopped keeping HR in a shared drive
Headcount and turnover reporting comes out of the box. Our board asked for twelve month attrition by department and I had it in about four minutes rather than the day it used to take.
Pros
Implementation a small team can finish without a consultant
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Samuel Jorgensen
Director of Finance, Granite Peak Roofing
Canada·Professional services·51 to 200 employees
5.0
Apr 11, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Managers see their team and nothing else
Accrual and carryover rules match our policy exactly, including the cap, and the calendar shows the whole team. The arguments about who booked what and how many days are left are gone. That was worth the subscription on its own.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Malcolm Espinoza
Controller, Falcon Ridge Landscaping
United States·Marketing·11 to 50 employees
4.0
Mar 25, 2025
Verified userLinkedIn confirmedUsed less than 6 months
We stopped keeping HR in a shared drive
New hire paperwork used to be a folder of PDFs, a week of chasing, and an I-9 I was never fully confident about. Now they get a link, complete everything themselves before day one, and it is signed and filed. We hired eleven people last year and it stopped being an event.
Pros
Implementation a small team can finish without a consultant
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Tanya Hendricks
Chief of Staff, Vertex Machine Works
Canada·Construction·1 to 10 employees
5.0
Mar 24, 2025
LinkedIn confirmedUsed 2 or more years
The first HR system we finished implementing
New hire paperwork used to be a folder of PDFs, a week of chasing, and an I-9 I was never fully confident about. Now they get a link, complete everything themselves before day one, and it is signed and filed. We hired eleven people last year and it stopped being an event.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Custom reporting means exporting to a spreadsheet
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Laura Vasquez
Managing Partner, Ironwood Fabrication
Other·Education·51 to 200 employees
4.0
Mar 5, 2025
Verified userLinkedIn confirmedUsed 2 or more years
We stopped keeping HR in a shared drive
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Time off accruals and carryover rules that match real policy
Cons
Performance and applicant tracking are adequate rather than strong
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Pablo Thibault
Practice Manager, Tidewater Marine Services
United States·Financial services·1 to 10 employees
5.0
Jan 15, 2025
Used less than 6 months
Turnover reporting our board asked for
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Yosef Sharma
Operations Manager, Coastline Outfitters
United States·Healthcare·1 to 10 employees
5.0
Dec 2, 2024
Used 2 or more years
The first HR system we finished implementing
The employee record is the quiet win. Compensation history, reviews, documents, emergency contacts and certifications in one place with real permissions. We were running that across a shared drive and a spreadsheet and I did not appreciate the risk until it was fixed.
Pros
Implementation a small team can finish without a consultant
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Imani Broadbent
Bookkeeper, Copper Mountain Brewing
Canada·Real estate·1 to 10 employees
5.0
Nov 13, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
The first HR system we finished implementing
Managers see their own team and cannot see compensation for anyone else. Getting that permissions model right is why HR was willing to put real data in it.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Selena Bhatt
General Manager, Trailhead Bicycles
United States·Software·11 to 50 employees
5.0
Sep 12, 2024
Verified userUsed 2 or more years
Employees find their own documents now
The employee record is the quiet win. Compensation history, reviews, documents, emergency contacts and certifications in one place with real permissions. We were running that across a shared drive and a spreadsheet and I did not appreciate the risk until it was fixed.
Pros
Permissions model managers and HR both trust
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Trevor Boateng
People Operations Lead, Tidewater Marine Services
United States·Marketing·11 to 50 employees
4.0
Sep 3, 2024
LinkedIn confirmedUsed 6 to 12 months
We stopped keeping HR in a shared drive
We had failed at two HR systems before this. The difference is that we actually finished implementing this one. It was live in about three weeks with our own team, no consultant, and people used it without a mandate.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Ian Waterhouse
Managing Partner, Fairview Veterinary
United States·Manufacturing·1 to 10 employees
2.0
Aug 24, 2024
Verified userUsed 1 to 2 years
The price climbs quietly as you hire
Pre sale the responses were immediate. Post sale it is a ticket and a day or two, and the first answer is usually a help article. Nothing has been urgent yet, which is the only reason I am not angrier about it.
Pros
Time off accruals and carryover rules that match real policy
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Priya Montoya
Sales Director, Copper Mountain Brewing
United States·Nonprofit·1 to 10 employees
5.0
Aug 4, 2024
Verified userUsed 2 or more years
We stopped keeping HR in a shared drive
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Headcount and turnover reporting without a report writer
Cons
Flat rate pricing is expensive below twenty five employees
United States
Canada