Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Permissions model managers and HR both trust
Cons
Custom reporting means exporting to a spreadsheet
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Celeste Jefferson
People Operations Lead, Prairie Rose Bakery
United States·Transport and logistics·1 to 10 employees
5.0
Aug 26, 2025
Verified userUsed 1 to 2 years
Turnover reporting our board asked for
Headcount and turnover reporting comes out of the box. Our board asked for twelve month attrition by department and I had it in about four minutes rather than the day it used to take.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Genevieve Rowan
Operations Manager, Northern Star Staffing
United States·Transport and logistics·1 to 10 employees
5.0
Aug 24, 2025
Verified userUsed 6 to 12 months
Onboarding gave me a week back per hire
The employee record is the quiet win. Compensation history, reviews, documents, emergency contacts and certifications in one place with real permissions. We were running that across a shared drive and a spreadsheet and I did not appreciate the risk until it was fixed.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Dominic Lin
Finance Manager, Hillcrest Family Clinic
United States·Manufacturing·51 to 200 employees
5.0
May 20, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
New hires arrive already in the system
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Implementation a small team can finish without a consultant
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Dana Vargas
Practice Manager, Beacon Legal Partners
United States·Manufacturing·1 to 10 employees
4.0
May 8, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
New hires arrive already in the system
Headcount and turnover reporting comes out of the box. Our board asked for twelve month attrition by department and I had it in about four minutes rather than the day it used to take.
Pros
Time off accruals and carryover rules that match real policy
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Yusuf Boateng
Project Manager, Northgate Logistics
United States·Ecommerce·1 to 10 employees
4.0
Apr 18, 2025
LinkedIn confirmedUsed 1 to 2 years
The first HR system we finished implementing
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Ibrahim Tillman
Bookkeeper, Copper Mountain Brewing
Canada·Nonprofit·51 to 200 employees
1.0
Apr 16, 2025
Verified userUsed 2 or more years
Reporting past the standard set is painful
The built in reports are good and anything custom means exporting to a spreadsheet. I wanted headcount cost by department by month and could not build it. For a product at this price point that gap is frustrating.
Pros
Implementation a small team can finish without a consultant
Cons
Performance and applicant tracking are adequate rather than strong
Ease of use
Value for money
Customer service
Functionality
Response from the vendorApr 20, 2025
Thank you for the detailed feedback. We know reporting flexibility matters and it is an active area of investment. Our support team would be glad to look at the specific report you described and show you what is possible today.
1 found this helpful
Marcus Jenkins
Director of Finance, Trailhead Bicycles
United States·Construction·51 to 200 employees
4.0
Apr 8, 2025
LinkedIn confirmedUsed 2 or more years
Onboarding gave me a week back per hire
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Permissions model managers and HR both trust
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Renee Montoya
Head of Operations, Aurora Print House
United States·Construction·201 to 500 employees
2.0
Feb 2, 2025
Used 6 to 12 months
The price climbs quietly as you hire
The built in reports are good and anything custom means exporting to a spreadsheet. I wanted headcount cost by department by month and could not build it. For a product at this price point that gap is frustrating.
Pros
Permissions model managers and HR both trust
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Ophelia Novak
VP of Sales, Bluewater Consulting
United States·Marketing·201 to 500 employees
5.0
Dec 3, 2024
Verified userLinkedIn confirmedUsed less than 6 months
New hires arrive already in the system
Managers see their own team and cannot see compensation for anyone else. Getting that permissions model right is why HR was willing to put real data in it.
Pros
Time off accruals and carryover rules that match real policy
Cons
Custom reporting means exporting to a spreadsheet
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Selena Crane
Managing Partner, Lantern Creative
United States·Hospitality·51 to 200 employees
5.0
Nov 6, 2024
Verified userUsed 2 or more years
Time off arguments simply ended
Accrual and carryover rules match our policy exactly, including the cap, and the calendar shows the whole team. The arguments about who booked what and how many days are left are gone. That was worth the subscription on its own.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Performance and applicant tracking are adequate rather than strong
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Ophelia Alvarado
Practice Manager, Cedar & Vine Interiors
Canada·Accounting·51 to 200 employees
5.0
Jun 28, 2026
Used 6 to 12 months
Managers see their team and nothing else
The employee record is the quiet win. Compensation history, reviews, documents, emergency contacts and certifications in one place with real permissions. We were running that across a shared drive and a spreadsheet and I did not appreciate the risk until it was fixed.
Pros
Permissions model managers and HR both trust
Cons
Custom reporting means exporting to a spreadsheet
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Amara Fitzgerald
Chief of Staff, Silverbirch Accounting
United States·Transport and logistics·1 to 10 employees
5.0
Jun 14, 2026
Verified userUsed 6 to 12 months
The first HR system we finished implementing
The employee record is the quiet win. Compensation history, reviews, documents, emergency contacts and certifications in one place with real permissions. We were running that across a shared drive and a spreadsheet and I did not appreciate the risk until it was fixed.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Nikhil Calloway
HR Manager, Cedar & Vine Interiors
United States·Nonprofit·11 to 50 employees
5.0
Apr 5, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Time off arguments simply ended
Accrual and carryover rules match our policy exactly, including the cap, and the calendar shows the whole team. The arguments about who booked what and how many days are left are gone. That was worth the subscription on its own.
Pros
Time off accruals and carryover rules that match real policy
Cons
Custom reporting means exporting to a spreadsheet
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Erin Vasquez
Practice Manager, Prairie Rose Bakery
Canada·Hospitality·11 to 50 employees
1.0
Mar 26, 2026
Used 1 to 2 years
Reporting past the standard set is painful
Pre sale the responses were immediate. Post sale it is a ticket and a day or two, and the first answer is usually a help article. Nothing has been urgent yet, which is the only reason I am not angrier about it.
Pros
Onboarding with electronic I-9 and W-4 that new hires complete themselves
Cons
Flat rate pricing is expensive below twenty five employees
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Ronan Aoki
Director of Finance, Copper Mountain Brewing
United States·Ecommerce·1 to 10 employees
4.0
Mar 20, 2026
Verified userUsed less than 6 months
The first HR system we finished implementing
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Time off accruals and carryover rules that match real policy
Cons
Payroll is a separate product and US only
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Gordon Larkin
Managing Partner, Aurora Print House
United States·Education·201 to 500 employees
5.0
Feb 24, 2026
Verified userUsed less than 6 months
Turnover reporting our board asked for
Employees look up their own time off balance, their own documents and their own handbook instead of emailing me. I reckon that removed thirty or forty interruptions a month, and each one used to break whatever I was doing.
Pros
Implementation a small team can finish without a consultant
Cons
Support has slowed noticeably since we signed
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Jerome Cisneros
Controller, Fairview Veterinary
United States·Construction·1 to 10 employees
4.0
Dec 4, 2025
LinkedIn confirmedUsed 6 to 12 months
New hires arrive already in the system
The employee record is the quiet win. Compensation history, reviews, documents, emergency contacts and certifications in one place with real permissions. We were running that across a shared drive and a spreadsheet and I did not appreciate the risk until it was fixed.
Pros
Permissions model managers and HR both trust
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Kevin Yates
Owner, Harborline Supply
United States·Transport and logistics·11 to 50 employees
4.0
Dec 3, 2025
Verified userUsed 2 or more years
Turnover reporting our board asked for
Headcount and turnover reporting comes out of the box. Our board asked for twelve month attrition by department and I had it in about four minutes rather than the day it used to take.
Pros
Employee self service that genuinely reduces HR interruptions
Cons
Approval chains and custom fields hit a ceiling
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Priya Winters
Project Manager, Summit Physio
United States·Hospitality·1 to 10 employees
3.0
Aug 22, 2025
Verified userUsed less than 6 months
Great at core HR, thin at the edges
Core HR, onboarding and time off are excellent. Performance is adequate next to a purpose built tool, and applicant tracking is fine rather than a reason to buy. Buy it for the core and treat the rest as a bonus.
Pros
Time off accruals and carryover rules that match real policy
United States
Canada