The message board is why we stay. A decision made in March is findable in November, with the reasoning and who disagreed. In chat that conversation would have scrolled away in a day and we would relitigate it every quarter.
Pros
A genuinely free plan for one real project
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Sanjay Wesley
VP of Sales, Vertex Machine Works
United States·Healthcare·1 to 10 employees
5.0
Jun 11, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Check ins replaced our status meeting
We loop clients into specific message threads while keeping internal discussion private, and they do not need a seat or an explanation of permissions. For an agency that is worth more than any Gantt chart.
Pros
No training required for anyone to use it correctly
Cons
No resource management or utilization view
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Kimberly Nascimento
Bookkeeper, Maplewood Childcare
United States·Real estate·1 to 10 employees
4.0
May 18, 2025
Verified userUsed 6 to 12 months
Two hundred and ninety nine flat for everyone
The message board is why we stay. A decision made in March is findable in November, with the reasoning and who disagreed. In chat that conversation would have scrolled away in a day and we would relitigate it every quarter.
Pros
Clients and guests included without extra seats
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Simon Ferreira
Office Manager, Clearview Windows
United States·Manufacturing·1 to 10 employees
4.0
Apr 16, 2025
Verified userUsed 1 to 2 years
The tool nobody needed training for
I have used it for nine years and it has barely changed. In an industry where every tool adds an AI assistant nobody asked for, that stability is a feature. My team is not relearning the software every six months.
Pros
No training required for anyone to use it correctly
Cons
No resource management or utilization view
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Victor Okafor
Managing Partner, Coastline Outfitters
United States·Marketing·1 to 10 employees
4.0
Apr 5, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Two hundred and ninety nine flat for everyone
I rolled it out on a Monday with no training session and no documentation. By Wednesday everyone was using it correctly. Every other tool we have adopted needed a session, a champion and three months of nagging.
Pros
Flat rate unlimited plan removes per seat maths entirely
Cons
No resource management or utilization view
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Heather Vaughn
Accountant, Vertex Machine Works
United States·Hospitality·1 to 10 employees
5.0
Dec 15, 2024
Verified userUsed 1 to 2 years
Decisions are findable a year later
I rolled it out on a Monday with no training session and no documentation. By Wednesday everyone was using it correctly. Every other tool we have adopted needed a session, a champion and three months of nagging.
Pros
A genuinely free plan for one real project
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Franklin Montoya
Managing Partner, Blackstone Contracting
United States·Real estate·1 to 10 employees
5.0
Sep 27, 2024
Verified userUsed 1 to 2 years
Two hundred and ninety nine flat for everyone
Automatic check in questions replaced our Monday status meeting entirely. Everyone answers what they are working on in their own time, it is all in one place, and we got an hour a week back per person.
Pros
Message boards keep decisions findable long after the fact
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Farida Stavros
Project Manager, Clearview Windows
Canada·Ecommerce·1 to 10 employees
3.0
Jun 27, 2026
Verified userUsed 1 to 2 years
Great small, questionable large
Time tracking needs a third party add on. We use Everhour and it is fine, and it is another tool and another bill for something most competitors include.
Pros
Automatic check ins that can replace a status meeting
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Vera Dashwood
Office Manager, Vertex Machine Works
United States·Marketing·51 to 200 employees
4.0
Jun 1, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Email volume dropped by half
I have used it for nine years and it has barely changed. In an industry where every tool adds an AI assistant nobody asked for, that stability is a feature. My team is not relearning the software every six months.
Pros
Message boards keep decisions findable long after the fact
Cons
No dependencies, Gantt charts or critical path
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Deepa Flanagan
Founder, Silverbirch Accounting
Canada·Financial services·1 to 10 employees
5.0
May 2, 2026
Verified userUsed 2 or more years
Email volume dropped by half
The free plan let us run one real project properly before committing. Not a countdown, an actual project. We were paying within a month because it was obvious.
Pros
Automatic check ins that can replace a status meeting
Cons
Exporting years of history if you leave is painful
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Deepa Whitfield
Operations Manager, Trailhead Bicycles
Canada·Real estate·11 to 50 employees
4.0
Apr 9, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
It has not changed and that is the feature
Internal email dropped by about half in the first two months because the conversation moved to where the work is. That was not something I was even trying to fix.
Pros
Clients and guests included without extra seats
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Wyatt Adeyemi
Operations Manager, Granite Peak Roofing
United States·Ecommerce·11 to 50 employees
4.0
Oct 11, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Clients in the thread without buying seats
We loop clients into specific message threads while keeping internal discussion private, and they do not need a seat or an explanation of permissions. For an agency that is worth more than any Gantt chart.
Pros
Clients and guests included without extra seats
Cons
Reporting and cross project visibility are minimal
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Zachary Whitfield
HR Manager, Bluewater Consulting
United States·Software·500+ employees
2.0
Oct 5, 2025
LinkedIn confirmedUsed 1 to 2 years
Search struggles once you have years of history
After four years and a few hundred projects, finding an old discussion is harder than it should be. Search returns a lot and ranks it poorly, and I often remember roughly when something was said and cannot get to it.
Pros
No training required for anyone to use it correctly
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Elena Thibault
Head of Operations, Foundry Road Studios
United States·Software·11 to 50 employees
4.0
Sep 27, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Decisions are findable a year later
The message board is why we stay. A decision made in March is findable in November, with the reasoning and who disagreed. In chat that conversation would have scrolled away in a day and we would relitigate it every quarter.
Pros
Clients and guests included without extra seats
Cons
Exporting years of history if you leave is painful
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Heather Chaudhary
Head of Operations, Redbrick Property Group
United States·Healthcare·500+ employees
5.0
Apr 30, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Email volume dropped by half
The free plan let us run one real project properly before committing. Not a countdown, an actual project. We were paying within a month because it was obvious.
Pros
Flat rate unlimited plan removes per seat maths entirely
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Ines Menon
Owner, Hillcrest Family Clinic
United States·Legal·500+ employees
2.0
Jan 29, 2025
Verified userUsed 1 to 2 years
Search struggles once you have years of history
After four years and a few hundred projects, finding an old discussion is harder than it should be. Search returns a lot and ranks it poorly, and I often remember roughly when something was said and cannot get to it.
Pros
Flat rate unlimited plan removes per seat maths entirely
Cons
Reporting and cross project visibility are minimal
Ease of use
Value for money
Customer service
Functionality
Response from the vendorFeb 2, 2025
Thanks for the thoughtful review. We deliberately leave out dependencies and Gantt charts because they add complexity most teams do not need, and we accept that makes us the wrong choice for some work. We appreciate you setting that out fairly.
3 found this helpful
Caleb Kovac
Sales Director, Granite Peak Roofing
United States·Retail·1 to 10 employees
3.0
Nov 12, 2024
Verified userUsed 6 to 12 months
Deliberately less software, know that going in
There is no meaningful reporting. I cannot see utilization, I cannot see project profitability, and cross project visibility is thin. We keep those answers in a spreadsheet, which is the trade we knowingly made.
Pros
Flat rate unlimited plan removes per seat maths entirely
Cons
Reporting and cross project visibility are minimal
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Hugo Novak
Practice Manager, Cedar & Vine Interiors
United States·Healthcare·51 to 200 employees
1.0
Oct 10, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
No dependencies ended it for our construction team
Growing past about eighty people we needed portfolio reporting and resource visibility and there is no path to it inside Basecamp. Exporting years of discussion into a new tool was genuinely awful, and much of the context did not survive.
Pros
Message boards keep decisions findable long after the fact
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
Response from the vendorOct 12, 2024
Thanks for the thoughtful review. We deliberately leave out dependencies and Gantt charts because they add complexity most teams do not need, and we accept that makes us the wrong choice for some work. We appreciate you setting that out fairly.
3 found this helpful
Nadia Ponce
Founder, Cedar & Vine Interiors
United States·Professional services·1 to 10 employees
4.0
Sep 11, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Email volume dropped by half
I have used it for nine years and it has barely changed. In an industry where every tool adds an AI assistant nobody asked for, that stability is a feature. My team is not relearning the software every six months.
Pros
Message boards keep decisions findable long after the fact
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Celeste Goldberg
VP of Sales, Trailhead Bicycles
United States·Nonprofit·201 to 500 employees
5.0
Sep 6, 2024
Verified userUsed 1 to 2 years
It has not changed and that is the feature
The message board is why we stay. A decision made in March is findable in November, with the reasoning and who disagreed. In chat that conversation would have scrolled away in a day and we would relitigate it every quarter.
Pros
Flat rate unlimited plan removes per seat maths entirely
Cons
Reporting and cross project visibility are minimal
United States
Canada