United States·Professional services·1 to 10 employees
5.0
Jun 16, 2026
LinkedIn confirmedUsed 2 or more years
Two hundred and ninety nine flat for everyone
I have used it for nine years and it has barely changed. In an industry where every tool adds an AI assistant nobody asked for, that stability is a feature. My team is not relearning the software every six months.
Pros
Flat rate unlimited plan removes per seat maths entirely
Cons
No resource management or utilization view
Ease of use
Value for money
Customer service
Functionality
37 found this helpful
Aaron Raghavan
General Manager, Coastline Outfitters
United States·Accounting·11 to 50 employees
4.0
Dec 2, 2024
Verified userLinkedIn confirmedUsed 2 or more years
The tool nobody needed training for
I rolled it out on a Monday with no training session and no documentation. By Wednesday everyone was using it correctly. Every other tool we have adopted needed a session, a champion and three months of nagging.
Pros
No training required for anyone to use it correctly
Cons
Exporting years of history if you leave is painful
Ease of use
Value for money
Customer service
Functionality
37 found this helpful
Vanessa Vance
Bookkeeper, Lantern Creative
Canada·Legal·51 to 200 employees
4.0
Jun 7, 2026
Used 6 to 12 months
Email volume dropped by half
Internal email dropped by about half in the first two months because the conversation moved to where the work is. That was not something I was even trying to fix.
Pros
A genuinely free plan for one real project
Cons
Reporting and cross project visibility are minimal
Ease of use
Value for money
Customer service
Functionality
35 found this helpful
Miguel Osei
Accountant, Harborline Supply
United States·Manufacturing·1 to 10 employees
5.0
May 28, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Clients in the thread without buying seats
Automatic check in questions replaced our Monday status meeting entirely. Everyone answers what they are working on in their own time, it is all in one place, and we got an hour a week back per person.
Pros
Message boards keep decisions findable long after the fact
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
35 found this helpful
Anika Ferrari
VP of Sales, Clearview Windows
United States·Real estate·51 to 200 employees
5.0
Jul 27, 2024
Verified userUsed 1 to 2 years
Our team of forty pays what ten would
I rolled it out on a Monday with no training session and no documentation. By Wednesday everyone was using it correctly. Every other tool we have adopted needed a session, a champion and three months of nagging.
Pros
Message boards keep decisions findable long after the fact
Cons
Exporting years of history if you leave is painful
Ease of use
Value for money
Customer service
Functionality
35 found this helpful
Marcus Chaudhary
General Manager, Maplewood Childcare
Canada·Retail·1 to 10 employees
5.0
May 7, 2026
Verified userLinkedIn confirmedUsed less than 6 months
Check ins replaced our status meeting
Forty people, unlimited projects, two hundred and ninety nine dollars a month. Per seat competitors quoted us three and four times that. More importantly I stopped having the conversation about whether adding a contractor was worth a licence, which was a genuinely corrosive conversation to keep having.
Pros
Flat rate unlimited plan removes per seat maths entirely
Cons
No dependencies, Gantt charts or critical path
Ease of use
Value for money
Customer service
Functionality
34 found this helpful
Jasmine Ferrari
Chief of Staff, Harborline Supply
United States·Healthcare·201 to 500 employees
5.0
Jan 16, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Decisions are findable a year later
Forty people, unlimited projects, two hundred and ninety nine dollars a month. Per seat competitors quoted us three and four times that. More importantly I stopped having the conversation about whether adding a contractor was worth a licence, which was a genuinely corrosive conversation to keep having.
Pros
Clients and guests included without extra seats
Cons
Exporting years of history if you leave is painful
Ease of use
Value for money
Customer service
Functionality
34 found this helpful
Olivia Escobar
Founder, Clearview Windows
United States·Software·11 to 50 employees
5.0
Oct 24, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Check ins replaced our status meeting
I have used it for nine years and it has barely changed. In an industry where every tool adds an AI assistant nobody asked for, that stability is a feature. My team is not relearning the software every six months.
Pros
Automatic check ins that can replace a status meeting
Cons
Exporting years of history if you leave is painful
Ease of use
Value for money
Customer service
Functionality
34 found this helpful
Elena Forsythe
Studio Director, Redbrick Property Group
United States·Hospitality·500+ employees
3.0
Oct 10, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Wrong tool if you need a schedule
It does not have dependencies, Gantt charts or a critical path, and it never will. That is a position rather than a gap. If your work is genuinely sequential, this is the wrong product and no amount of liking it changes that.
Pros
A genuinely free plan for one real project
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
Response from the vendorOct 18, 2025
Thanks for the thoughtful review. We deliberately leave out dependencies and Gantt charts because they add complexity most teams do not need, and we accept that makes us the wrong choice for some work. We appreciate you setting that out fairly.
34 found this helpful
Ulises Tran
Bookkeeper, Sandbar Hospitality
United States·Financial services·1 to 10 employees
3.0
Oct 22, 2024
LinkedIn confirmedUsed 1 to 2 years
Reporting is essentially absent
It does not have dependencies, Gantt charts or a critical path, and it never will. That is a position rather than a gap. If your work is genuinely sequential, this is the wrong product and no amount of liking it changes that.
Pros
Message boards keep decisions findable long after the fact
Cons
Exporting years of history if you leave is painful
Ease of use
Value for money
Customer service
Functionality
Response from the vendorOct 31, 2024
Thanks for the thoughtful review. We deliberately leave out dependencies and Gantt charts because they add complexity most teams do not need, and we accept that makes us the wrong choice for some work. We appreciate you setting that out fairly.
34 found this helpful
Christopher Donovan
Finance Manager, Prairie Rose Bakery
Canada·Marketing·11 to 50 employees
4.0
Aug 23, 2024
Verified userUsed 1 to 2 years
It has not changed and that is the feature
Automatic check in questions replaced our Monday status meeting entirely. Everyone answers what they are working on in their own time, it is all in one place, and we got an hour a week back per person.
Pros
Clients and guests included without extra seats
Cons
Reporting and cross project visibility are minimal
Ease of use
Value for money
Customer service
Functionality
34 found this helpful
Yusuf Mahoney
General Manager, Silverbirch Accounting
United States·Hospitality·51 to 200 employees
3.0
Dec 21, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Wrong tool if you need a schedule
At forty people it works. I have spoken to a company running it at two hundred and they had drifted into a hundred and forty projects with no way to see across them. There is a size where the simplicity turns against you.
Pros
Message boards keep decisions findable long after the fact
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
33 found this helpful
Ulises Zhao
Project Manager, Harborline Supply
United States·Real estate·1 to 10 employees
3.0
Oct 17, 2025
Used 2 or more years
Reporting is essentially absent
At forty people it works. I have spoken to a company running it at two hundred and they had drifted into a hundred and forty projects with no way to see across them. There is a size where the simplicity turns against you.
Pros
A genuinely free plan for one real project
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
Response from the vendorOct 29, 2025
Thanks for the thoughtful review. We deliberately leave out dependencies and Gantt charts because they add complexity most teams do not need, and we accept that makes us the wrong choice for some work. We appreciate you setting that out fairly.
33 found this helpful
Ximena Osei
VP of Sales, Summit Physio
United States·Manufacturing·11 to 50 employees
4.0
Jul 31, 2025
Verified userUsed less than 6 months
Email volume dropped by half
The message board is why we stay. A decision made in March is findable in November, with the reasoning and who disagreed. In chat that conversation would have scrolled away in a day and we would relitigate it every quarter.
Pros
No training required for anyone to use it correctly
Cons
Exporting years of history if you leave is painful
Ease of use
Value for money
Customer service
Functionality
33 found this helpful
Jerome Castillo
Owner, Ironwood Fabrication
United States·Legal·11 to 50 employees
2.0
May 13, 2025
Verified userUsed 2 or more years
We outgrew it and the move was painful
Growing past about eighty people we needed portfolio reporting and resource visibility and there is no path to it inside Basecamp. Exporting years of discussion into a new tool was genuinely awful, and much of the context did not survive.
Pros
Message boards keep decisions findable long after the fact
Cons
Exporting years of history if you leave is painful
Ease of use
Value for money
Customer service
Functionality
33 found this helpful
Valerie Nasser
Office Manager, Copper Mountain Brewing
United States·Accounting·500+ employees
3.0
Jun 19, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Wrong tool if you need a schedule
Time tracking needs a third party add on. We use Everhour and it is fine, and it is another tool and another bill for something most competitors include.
Pros
A genuinely free plan for one real project
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
32 found this helpful
Fiona Alvarado
Finance Manager, Tidewater Marine Services
United States·Ecommerce·1 to 10 employees
5.0
May 6, 2025
Verified userUsed 2 or more years
It has not changed and that is the feature
Forty people, unlimited projects, two hundred and ninety nine dollars a month. Per seat competitors quoted us three and four times that. More importantly I stopped having the conversation about whether adding a contractor was worth a licence, which was a genuinely corrosive conversation to keep having.
Pros
Clients and guests included without extra seats
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
32 found this helpful
Miguel Ghosh
Chief of Staff, Meridian Dental Group
United States·Nonprofit·1 to 10 employees
4.0
Aug 8, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Two hundred and ninety nine flat for everyone
Forty people, unlimited projects, two hundred and ninety nine dollars a month. Per seat competitors quoted us three and four times that. More importantly I stopped having the conversation about whether adding a contractor was worth a licence, which was a genuinely corrosive conversation to keep having.
Pros
Message boards keep decisions findable long after the fact
Cons
Search weakens as your history grows
Ease of use
Value for money
Customer service
Functionality
32 found this helpful
Denise Ferrari
Practice Manager, Ironwood Fabrication
United States·Legal·1 to 10 employees
2.0
Apr 13, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Search struggles once you have years of history
Growing past about eighty people we needed portfolio reporting and resource visibility and there is no path to it inside Basecamp. Exporting years of discussion into a new tool was genuinely awful, and much of the context did not survive.
Pros
No training required for anyone to use it correctly
Cons
Time tracking requires a third party add on
Ease of use
Value for money
Customer service
Functionality
Response from the vendorApr 19, 2026
Thanks for the thoughtful review. We deliberately leave out dependencies and Gantt charts because they add complexity most teams do not need, and we accept that makes us the wrong choice for some work. We appreciate you setting that out fairly.
31 found this helpful
Michelle Kirkwood
Founder, Granite Peak Roofing
United States·Hospitality·11 to 50 employees
4.0
Oct 21, 2025
LinkedIn confirmedUsed 6 to 12 months
Clients in the thread without buying seats
I rolled it out on a Monday with no training session and no documentation. By Wednesday everyone was using it correctly. Every other tool we have adopted needed a session, a champion and three months of nagging.
United States
Canada