Verified userLinkedIn confirmedUsed less than 6 months
Remote approval saved our month end
We paid a vendor twice in 2023 and it took four months to notice. The duplicate detection has flagged three near misses since we moved and none have got through.
Pros
Approval routing with a timestamped audit trail
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Julia Hollis
Office Manager, Falcon Ridge Landscaping
United States·Legal·1 to 10 employees
3.0
Oct 13, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Check your accounting edition first
The sync depth depends entirely on which accounting product and which edition you run. Ours needed the Corporate plan to sync properly, which was a materially different price from the one I had budgeted. Confirm your exact edition before signing.
Pros
Duplicate invoice detection that actually catches things
Cons
Approvers consume licences on the lower plans
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Marisol Xu
Practice Manager, Hillcrest Family Clinic
United States·Legal·51 to 200 employees
4.0
May 1, 2026
Verified userUsed 6 to 12 months
The audit trail answered every question
Vendors send invoices to one address and the system reads them, codes them and queues them. No more paper on a desk, no more scanning. Our office manager got about four hours a week back immediately.
Pros
Centralized inbox removes invoices from personal email
Cons
ACH payments settle on their schedule, not immediately
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Bethany Guerrero
VP of Sales, Meridian Dental Group
United States·Professional services·11 to 50 employees
3.0
Apr 27, 2026
LinkedIn confirmedUsed 6 to 12 months
Worth it above a certain bill volume
The sync depth depends entirely on which accounting product and which edition you run. Ours needed the Corporate plan to sync properly, which was a materially different price from the one I had budgeted. Confirm your exact edition before signing.
Pros
Centralized inbox removes invoices from personal email
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Selena Montoya
Studio Director, Fairview Veterinary
United States·Construction·1 to 10 employees
4.0
Apr 13, 2026
LinkedIn confirmedUsed less than 6 months
Two people now do what four did
Our owner travels constantly and used to be the bottleneck on every payment run. He approves on his phone now, between flights, and the run goes out on time. That alone changed our vendor relationships.
Pros
Virtual cards earn rebate on spend that used to be checks
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Brendan Hammond
Controller, Beacon Legal Partners
United States·Accounting·1 to 10 employees
4.0
Feb 15, 2026
Verified userUsed 1 to 2 years
Our vendors email one address and it just works
The two way QuickBooks sync is the real thing rather than an export. Bills, payments and vendor records stay consistent both directions and I stopped reconciling between two systems, which was the whole problem I was trying to solve.
Pros
Virtual cards earn rebate on spend that used to be checks
Cons
Per user pricing is steep for a small finance team
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Callum Serrano
HR Manager, Coastline Outfitters
Canada·Marketing·1 to 10 employees
2.0
Sep 6, 2025
Verified userLinkedIn confirmedUsed 2 or more years
A payment went missing for nine days
Forty nine dollars per user per month adds up fast when finance is four people. We are close to two hundred a month before a single bill is paid, and the price has gone up at renewal both years. It works and I resent the invoice.
Pros
Two way sync with the major accounting platforms
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Marcus Calloway
Project Manager, Coastline Outfitters
United States·Construction·201 to 500 employees
3.0
Jul 21, 2025
Used 1 to 2 years
Worth it above a certain bill volume
Under about fifteen bills a month I would not bother. We do around two hundred and it is essential. There is a threshold and you should be honest about which side of it you are on, because per user pricing punishes low volume hard.
Pros
Duplicate invoice detection that actually catches things
Cons
ACH payments settle on their schedule, not immediately
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJul 25, 2025
We appreciate the feedback on payment timing. Delivery windows vary by payment method and we know that is not always clear at the point of scheduling. Our support team can walk through the timing for your specific vendors.
1 found this helpful
Mireille Pyne
Sales Director, Falcon Ridge Landscaping
United States·Real estate·11 to 50 employees
4.0
Feb 8, 2025
Verified userUsed 1 to 2 years
Remote approval saved our month end
Our owner travels constantly and used to be the bottleneck on every payment run. He approves on his phone now, between flights, and the run goes out on time. That alone changed our vendor relationships.
Pros
Centralized inbox removes invoices from personal email
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Neil Lundgren
Director of Finance, Falcon Ridge Landscaping
Canada·Real estate·51 to 200 employees
5.0
Jan 22, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
The audit trail answered every question
We paid a vendor twice in 2023 and it took four months to notice. The duplicate detection has flagged three near misses since we moved and none have got through.
Pros
Virtual cards earn rebate on spend that used to be checks
Cons
Approvers consume licences on the lower plans
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Gwen Kessler
Controller, Vertex Machine Works
United States·Transport and logistics·1 to 10 employees
2.0
Oct 19, 2024
Verified userUsed 2 or more years
Approvers counting as users is a racket
Every manager who needs to approve a bill counts as a licensed user on the lower plans. For a company with eight approvers that turns a reasonable price into an unreasonable one, and the discounted approver seat sits on a tier most small companies will not buy.
Pros
Two way sync with the major accounting platforms
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Victor Delacroix
Project Manager, Silverbirch Accounting
Canada·Hospitality·1 to 10 employees
4.0
Sep 15, 2024
Verified userUsed 1 to 2 years
Two people now do what four did
Before this, an invoice arrived in someone's inbox, got forwarded, sat, and then somebody chased an approval over text. Now every bill has a route and a record. Our controller can see exactly where anything is without asking, and that visibility is what we actually bought.
Pros
Two way sync with the major accounting platforms
Cons
Deep sync to some ledgers requires the Corporate plan
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Lucas Farouk
VP of Sales, Tidewater Marine Services
United States·Ecommerce·1 to 10 employees
5.0
May 29, 2026
Used less than 6 months
Our vendors email one address and it just works
We paid a vendor twice in 2023 and it took four months to notice. The duplicate detection has flagged three near misses since we moved and none have got through.
Pros
Mobile approval keeps travelling owners off the critical path
Cons
Deep sync to some ledgers requires the Corporate plan
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Amara Winters
Owner, Granite Peak Roofing
United States·Accounting·11 to 50 employees
5.0
May 13, 2026
Verified userUsed 6 to 12 months
Approvals stopped happening by text message
Before this, an invoice arrived in someone's inbox, got forwarded, sat, and then somebody chased an approval over text. Now every bill has a route and a record. Our controller can see exactly where anything is without asking, and that visibility is what we actually bought.
Pros
Centralized inbox removes invoices from personal email
Cons
Deep sync to some ledgers requires the Corporate plan
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Meredith Donnelly
VP of Sales, Falcon Ridge Landscaping
United States·Transport and logistics·11 to 50 employees
4.0
Apr 24, 2026
Verified userUsed 1 to 2 years
Signing checks is finally over
Virtual cards for the vendors who accept them earn us rebate on spend that used to go out as a check. It is not a huge number and it is more than the subscription.
Pros
Two way sync with the major accounting platforms
Cons
Per user pricing is steep for a small finance team
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Spencer Villanueva
Head of Operations, Falcon Ridge Landscaping
Canada·Accounting·201 to 500 employees
3.0
Apr 10, 2026
LinkedIn confirmedUsed 2 or more years
Worth it above a certain bill volume
The sync depth depends entirely on which accounting product and which edition you run. Ours needed the Corporate plan to sync properly, which was a materially different price from the one I had budgeted. Confirm your exact edition before signing.
Pros
Duplicate invoice detection that actually catches things
Cons
ACH payments settle on their schedule, not immediately
Ease of use
Value for money
Customer service
Functionality
Response from the vendorApr 19, 2026
We appreciate the feedback on payment timing. Delivery windows vary by payment method and we know that is not always clear at the point of scheduling. Our support team can walk through the timing for your specific vendors.
0 found this helpful
Yusuf Bernard
General Manager, Foundry Road Studios
United States·Hospitality·1 to 10 employees
3.0
Mar 9, 2026
LinkedIn confirmedUsed 2 or more years
Payment timing is not instant
Setting up approval policies, roles and coding rules took a solid week and it is not interesting work. Once done it runs itself. Nobody warned me the configuration was the project.
Pros
Mobile approval keeps travelling owners off the critical path
Cons
Deep sync to some ledgers requires the Corporate plan
Ease of use
Value for money
Customer service
Functionality
Response from the vendorMar 19, 2026
Thank you for taking the time to write this. We are sorry about the delay in resolving your case, which is not the experience we want to provide. If you share your case reference with our support team we will review what happened.
0 found this helpful
Simone Valentine
Head of Operations, Falcon Ridge Landscaping
United States·Healthcare·1 to 10 employees
1.0
Feb 11, 2026
LinkedIn confirmedUsed 6 to 12 months
A payment went missing for nine days
A payment left our account and did not reach the vendor for nine days. Support could not tell me where it was for most of that. Everything was eventually fine and I have never fully trusted the timing since.
Pros
Two way sync with the major accounting platforms
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Sasha Vargas
Studio Director, Northern Star Staffing
United States·Transport and logistics·201 to 500 employees
3.0
Jan 14, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Check your accounting edition first
Under about fifteen bills a month I would not bother. We do around two hundred and it is essential. There is a threshold and you should be honest about which side of it you are on, because per user pricing punishes low volume hard.
Pros
Mobile approval keeps travelling owners off the critical path
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Yasmin Mensah
Chief of Staff, Clearview Windows
United States·Legal·51 to 200 employees
5.0
Dec 26, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Remote approval saved our month end
Virtual cards for the vendors who accept them earn us rebate on spend that used to go out as a check. It is not a huge number and it is more than the subscription.
Pros
Virtual cards earn rebate on spend that used to be checks
United States
Canada