Forty nine dollars per user per month adds up fast when finance is four people. We are close to two hundred a month before a single bill is paid, and the price has gone up at renewal both years. It works and I resent the invoice.
Pros
Virtual cards earn rebate on spend that used to be checks
Cons
Approvers consume licences on the lower plans
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Daniel Mercer
Practice Manager, Redbrick Property Group
Canada·Retail·1 to 10 employees
5.0
Nov 10, 2024
Verified userUsed 1 to 2 years
Our vendors email one address and it just works
We went through a review and the auditor asked for approval evidence on a sample of forty payments. It took about twenty minutes because every approval is timestamped against the invoice with who did it. That used to be a genuine scramble through email.
Pros
Centralized inbox removes invoices from personal email
Cons
Approvers consume licences on the lower plans
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Pablo Brennan
Project Manager, Lantern Creative
United States·Financial services·1 to 10 employees
3.0
Nov 7, 2024
LinkedIn confirmedUsed 2 or more years
Check your accounting edition first
ACH moves on their schedule, not instantly, and we learned that by being late to a vendor while believing we were early. Once you know the timing it is fine. Learn it in your first month rather than your fourth.
Pros
Duplicate invoice detection that actually catches things
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Omar Adeyemi
Project Manager, Aurora Print House
United States·Nonprofit·500+ employees
4.0
Oct 26, 2024
Used 2 or more years
Our vendors email one address and it just works
We paid a vendor twice in 2023 and it took four months to notice. The duplicate detection has flagged three near misses since we moved and none have got through.
Pros
Mobile approval keeps travelling owners off the critical path
Cons
Approvers consume licences on the lower plans
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Noor Winters
VP of Sales, Meridian Dental Group
United States·Construction·11 to 50 employees
4.0
Oct 5, 2024
Verified userUsed less than 6 months
Approvals stopped happening by text message
We paid a vendor twice in 2023 and it took four months to notice. The duplicate detection has flagged three near misses since we moved and none have got through.
Pros
Centralized inbox removes invoices from personal email
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Isaac Hutchins
Director of Finance, Copper Mountain Brewing
United States·Real estate·1 to 10 employees
4.0
Aug 22, 2024
Verified userUsed 2 or more years
Remote approval saved our month end
Virtual cards for the vendors who accept them earn us rebate on spend that used to go out as a check. It is not a huge number and it is more than the subscription.
Pros
Approval routing with a timestamped audit trail
Cons
Deep sync to some ledgers requires the Corporate plan
Ease of use
Value for money
Customer service
Functionality
3 found this helpful
Vanessa Thornton
Sales Director, Prairie Rose Bakery
Canada·Nonprofit·11 to 50 employees
4.0
Jun 24, 2026
Verified userUsed 1 to 2 years
Remote approval saved our month end
Before this, an invoice arrived in someone's inbox, got forwarded, sat, and then somebody chased an approval over text. Now every bill has a route and a record. Our controller can see exactly where anything is without asking, and that visibility is what we actually bought.
Pros
Centralized inbox removes invoices from personal email
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Zachary Yates
Director of Finance, Kestrel Analytics
United States·Legal·1 to 10 employees
4.0
Jun 7, 2026
LinkedIn confirmedUsed 2 or more years
Signing checks is finally over
Vendors send invoices to one address and the system reads them, codes them and queues them. No more paper on a desk, no more scanning. Our office manager got about four hours a week back immediately.
Pros
Duplicate invoice detection that actually catches things
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Rachel Nowak
Bookkeeper, Meridian Dental Group
Other·Financial services·1 to 10 employees
4.0
Feb 19, 2026
Verified userUsed less than 6 months
Duplicate payments stopped completely
The two way QuickBooks sync is the real thing rather than an export. Bills, payments and vendor records stay consistent both directions and I stopped reconciling between two systems, which was the whole problem I was trying to solve.
Pros
Two way sync with the major accounting platforms
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Halima Thibault
Head of Operations, Redbrick Property Group
United States·Retail·1 to 10 employees
3.0
Oct 31, 2025
Verified userUsed 1 to 2 years
Check your accounting edition first
Under about fifteen bills a month I would not bother. We do around two hundred and it is essential. There is a threshold and you should be honest about which side of it you are on, because per user pricing punishes low volume hard.
Pros
Approval routing with a timestamped audit trail
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Jamal Vasquez
Head of Operations, Coastline Outfitters
United States·Marketing·11 to 50 employees
5.0
Oct 31, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Signing checks is finally over
Vendors send invoices to one address and the system reads them, codes them and queues them. No more paper on a desk, no more scanning. Our office manager got about four hours a week back immediately.
Pros
Approval routing with a timestamped audit trail
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Lionel Ivanov
Finance Manager, Coastline Outfitters
Canada·Manufacturing·11 to 50 employees
4.0
Oct 22, 2025
Verified userUsed 2 or more years
Approvals stopped happening by text message
Our owner travels constantly and used to be the bottleneck on every payment run. He approves on his phone now, between flights, and the run goes out on time. That alone changed our vendor relationships.
Pros
Approval routing with a timestamped audit trail
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Adele Doyle
Studio Director, Summit Physio
United States·Software·11 to 50 employees
2.0
Oct 9, 2025
Verified userUsed 1 to 2 years
Approvers counting as users is a racket
Support used to be quick and knowledgeable. Now it is a queue and then a script. I had a sync error that took eleven days and three agents, and the resolution was something the first agent should have known.
Pros
Duplicate invoice detection that actually catches things
Cons
Deep sync to some ledgers requires the Corporate plan
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Ursula Ojeda
People Operations Lead, Willow & Ash Salons
Canada·Construction·1 to 10 employees
5.0
Jul 30, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Two people now do what four did
We paid a vendor twice in 2023 and it took four months to notice. The duplicate detection has flagged three near misses since we moved and none have got through.
Pros
Virtual cards earn rebate on spend that used to be checks
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Deepa Stavros
Accountant, Lantern Creative
United States·Ecommerce·11 to 50 employees
3.0
Jul 24, 2025
Used less than 6 months
Payment timing is not instant
The sync depth depends entirely on which accounting product and which edition you run. Ours needed the Corporate plan to sync properly, which was a materially different price from the one I had budgeted. Confirm your exact edition before signing.
Pros
Virtual cards earn rebate on spend that used to be checks
Cons
Deep sync to some ledgers requires the Corporate plan
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Ian Doyle
Office Manager, Harborline Supply
United States·Accounting·1 to 10 employees
5.0
Jun 21, 2025
Verified userLinkedIn confirmedUsed 2 or more years
The QuickBooks sync is genuinely two way
Our owner travels constantly and used to be the bottleneck on every payment run. He approves on his phone now, between flights, and the run goes out on time. That alone changed our vendor relationships.
Pros
Virtual cards earn rebate on spend that used to be checks
Cons
Deep sync to some ledgers requires the Corporate plan
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Carmen Jimenez
Head of Operations, Clearview Windows
Canada·Professional services·1 to 10 employees
3.0
Jun 16, 2025
Used 1 to 2 years
Worth it above a certain bill volume
ACH moves on their schedule, not instantly, and we learned that by being late to a vendor while believing we were early. Once you know the timing it is fine. Learn it in your first month rather than your fourth.
Pros
Two way sync with the major accounting platforms
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJun 20, 2025
Thank you for taking the time to write this. We are sorry about the delay in resolving your case, which is not the experience we want to provide. If you share your case reference with our support team we will review what happened.
2 found this helpful
Jorge Haugen
Bookkeeper, Lantern Creative
United States·Accounting·500+ employees
4.0
Jan 17, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Duplicate payments stopped completely
We paid a vendor twice in 2023 and it took four months to notice. The duplicate detection has flagged three near misses since we moved and none have got through.
Pros
Approval routing with a timestamped audit trail
Cons
ACH payments settle on their schedule, not immediately
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Aaron Montoya
HR Manager, Prairie Rose Bakery
United States·Ecommerce·11 to 50 employees
5.0
Dec 18, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Duplicate payments stopped completely
Our owner travels constantly and used to be the bottleneck on every payment run. He approves on his phone now, between flights, and the run goes out on time. That alone changed our vendor relationships.
Pros
Approval routing with a timestamped audit trail
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Kyle Torres
Finance Manager, Hillcrest Family Clinic
United States·Healthcare·201 to 500 employees
3.0
Nov 29, 2024
Verified userUsed less than 6 months
Payment timing is not instant
Under about fifteen bills a month I would not bother. We do around two hundred and it is essential. There is a threshold and you should be honest about which side of it you are on, because per user pricing punishes low volume hard.
Pros
Centralized inbox removes invoices from personal email
United States
Canada