Verified userLinkedIn confirmedUsed less than 6 months
Remote approval saved our month end
Before this, an invoice arrived in someone's inbox, got forwarded, sat, and then somebody chased an approval over text. Now every bill has a route and a record. Our controller can see exactly where anything is without asking, and that visibility is what we actually bought.
Pros
Duplicate invoice detection that actually catches things
Cons
Deep sync to some ledgers requires the Corporate plan
Ease of use
Value for money
Customer service
Functionality
39 found this helpful
Pablo Dupont
Office Manager, Clearview Windows
United States·Real estate·1 to 10 employees
3.0
Jan 29, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Check your accounting edition first
ACH moves on their schedule, not instantly, and we learned that by being late to a vendor while believing we were early. Once you know the timing it is fine. Learn it in your first month rather than your fourth.
Pros
Centralized inbox removes invoices from personal email
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
38 found this helpful
Renee Yamamoto
Owner, Cedar & Vine Interiors
Canada·Real estate·1 to 10 employees
5.0
Jul 31, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Our vendors email one address and it just works
We went through a review and the auditor asked for approval evidence on a sample of forty payments. It took about twenty minutes because every approval is timestamped against the invoice with who did it. That used to be a genuine scramble through email.
Pros
Approval routing with a timestamped audit trail
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
37 found this helpful
Spencer Rasheed
Studio Director, Northern Star Staffing
United States·Financial services·11 to 50 employees
4.0
Nov 25, 2024
Verified userUsed 6 to 12 months
The QuickBooks sync is genuinely two way
Our AP function was two full time people plus a manager. It is now one person part time plus the same manager, and the error rate went down rather than up. That is what justifies the per user cost, and if it did not replace labour I would not defend the price.
Pros
Mobile approval keeps travelling owners off the critical path
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
37 found this helpful
Dana Wesley
Founder, Tidewater Marine Services
United States·Ecommerce·1 to 10 employees
5.0
Mar 17, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Remote approval saved our month end
We paid a vendor twice in 2023 and it took four months to notice. The duplicate detection has flagged three near misses since we moved and none have got through.
Pros
Centralized inbox removes invoices from personal email
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
36 found this helpful
Isaac Radcliffe
Founder, Trailhead Bicycles
Canada·Software·11 to 50 employees
5.0
Sep 22, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Duplicate payments stopped completely
Vendors send invoices to one address and the system reads them, codes them and queues them. No more paper on a desk, no more scanning. Our office manager got about four hours a week back immediately.
Pros
Approval routing with a timestamped audit trail
Cons
Approvers consume licences on the lower plans
Ease of use
Value for money
Customer service
Functionality
36 found this helpful
Simon Hendricks
Finance Manager, Lantern Creative
United States·Hospitality·11 to 50 employees
4.0
Jun 25, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Our vendors email one address and it just works
We went through a review and the auditor asked for approval evidence on a sample of forty payments. It took about twenty minutes because every approval is timestamped against the invoice with who did it. That used to be a genuine scramble through email.
Pros
Duplicate invoice detection that actually catches things
Cons
Deep sync to some ledgers requires the Corporate plan
Ease of use
Value for money
Customer service
Functionality
35 found this helpful
Yosef Hammond
Chief of Staff, Summit Physio
United States·Manufacturing·1 to 10 employees
1.0
Jan 29, 2025
Verified userUsed less than 6 months
Approvers counting as users is a racket
Forty nine dollars per user per month adds up fast when finance is four people. We are close to two hundred a month before a single bill is paid, and the price has gone up at renewal both years. It works and I resent the invoice.
Pros
Two way sync with the major accounting platforms
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
Response from the vendorFeb 3, 2025
Thank you for taking the time to write this. We are sorry about the delay in resolving your case, which is not the experience we want to provide. If you share your case reference with our support team we will review what happened.
35 found this helpful
Callum Tremblay
Project Manager, Kestrel Analytics
United States·Nonprofit·1 to 10 employees
5.0
Nov 1, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Remote approval saved our month end
Vendors send invoices to one address and the system reads them, codes them and queues them. No more paper on a desk, no more scanning. Our office manager got about four hours a week back immediately.
Pros
Mobile approval keeps travelling owners off the critical path
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
35 found this helpful
Sarah Raghavan
Chief of Staff, Lantern Creative
United States·Education·1 to 10 employees
5.0
Dec 3, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
The QuickBooks sync is genuinely two way
We paid a vendor twice in 2023 and it took four months to notice. The duplicate detection has flagged three near misses since we moved and none have got through.
Pros
Duplicate invoice detection that actually catches things
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
34 found this helpful
Brendan Jenkins
Operations Manager, Sandbar Hospitality
United States·Education·1 to 10 employees
5.0
Jul 26, 2025
Verified userUsed 6 to 12 months
Approvals stopped happening by text message
We went through a review and the auditor asked for approval evidence on a sample of forty payments. It took about twenty minutes because every approval is timestamped against the invoice with who did it. That used to be a genuine scramble through email.
Pros
Two way sync with the major accounting platforms
Cons
Deep sync to some ledgers requires the Corporate plan
Ease of use
Value for money
Customer service
Functionality
34 found this helpful
Vincent Finnegan
VP of Sales, Ironwood Fabrication
Other·Nonprofit·51 to 200 employees
5.0
Jan 21, 2026
Used 2 or more years
The audit trail answered every question
Virtual cards for the vendors who accept them earn us rebate on spend that used to go out as a check. It is not a huge number and it is more than the subscription.
Pros
Approval routing with a timestamped audit trail
Cons
ACH payments settle on their schedule, not immediately
Ease of use
Value for money
Customer service
Functionality
33 found this helpful
Lucas Guerrero
Sales Director, Northern Star Staffing
Canada·Retail·51 to 200 employees
2.0
Jul 5, 2025
Verified userUsed 6 to 12 months
Per user pricing is the sting
Support used to be quick and knowledgeable. Now it is a queue and then a script. I had a sync error that took eleven days and three agents, and the resolution was something the first agent should have known.
Pros
Mobile approval keeps travelling owners off the critical path
Cons
Approvers consume licences on the lower plans
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJul 13, 2025
Thank you for taking the time to write this. We are sorry about the delay in resolving your case, which is not the experience we want to provide. If you share your case reference with our support team we will review what happened.
33 found this helpful
Victor Emerson
Accountant, Aurora Print House
United States·Retail·11 to 50 employees
3.0
Sep 3, 2024
Verified userUsed 1 to 2 years
Payment timing is not instant
ACH moves on their schedule, not instantly, and we learned that by being late to a vendor while believing we were early. Once you know the timing it is fine. Learn it in your first month rather than your fourth.
Pros
Centralized inbox removes invoices from personal email
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
Response from the vendorSep 7, 2024
We appreciate the feedback on payment timing. Delivery windows vary by payment method and we know that is not always clear at the point of scheduling. Our support team can walk through the timing for your specific vendors.
33 found this helpful
Talia Nakashima
HR Manager, Maplewood Childcare
United States·Ecommerce·1 to 10 employees
3.0
Jun 1, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Payment timing is not instant
ACH moves on their schedule, not instantly, and we learned that by being late to a vendor while believing we were early. Once you know the timing it is fine. Learn it in your first month rather than your fourth.
Pros
Mobile approval keeps travelling owners off the critical path
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
32 found this helpful
Trisha Salazar
Operations Manager, Beacon Legal Partners
Canada·Retail·51 to 200 employees
5.0
Apr 3, 2026
Verified userUsed 6 to 12 months
Approvals stopped happening by text message
Virtual cards for the vendors who accept them earn us rebate on spend that used to go out as a check. It is not a huge number and it is more than the subscription.
Pros
Mobile approval keeps travelling owners off the critical path
Cons
Per user pricing is steep for a small finance team
Ease of use
Value for money
Customer service
Functionality
32 found this helpful
Dana Abbott
Accountant, Sandbar Hospitality
United States·Software·51 to 200 employees
3.0
Dec 8, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Worth it above a certain bill volume
Setting up approval policies, roles and coding rules took a solid week and it is not interesting work. Once done it runs itself. Nobody warned me the configuration was the project.
Pros
Approval routing with a timestamped audit trail
Cons
Approvers consume licences on the lower plans
Ease of use
Value for money
Customer service
Functionality
32 found this helpful
Isaac Boateng
Director of Finance, Bluewater Consulting
United States·Healthcare·11 to 50 employees
2.0
Nov 17, 2025
Used 1 to 2 years
Approvers counting as users is a racket
Support used to be quick and knowledgeable. Now it is a queue and then a script. I had a sync error that took eleven days and three agents, and the resolution was something the first agent should have known.
Pros
Virtual cards earn rebate on spend that used to be checks
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
32 found this helpful
Vera Jain
Founder, Lantern Creative
United States·Accounting·51 to 200 employees
1.0
Sep 2, 2025
LinkedIn confirmedUsed 1 to 2 years
A payment went missing for nine days
Every manager who needs to approve a bill counts as a licensed user on the lower plans. For a company with eight approvers that turns a reasonable price into an unreasonable one, and the discounted approver seat sits on a tier most small companies will not buy.
Pros
Approval routing with a timestamped audit trail
Cons
Approvers consume licences on the lower plans
Ease of use
Value for money
Customer service
Functionality
32 found this helpful
Andre Larkin
Chief of Staff, Foundry Road Studios
United States·Professional services·201 to 500 employees
4.0
Dec 31, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
The audit trail answered every question
Vendors send invoices to one address and the system reads them, codes them and queues them. No more paper on a desk, no more scanning. Our office manager got about four hours a week back immediately.
Pros
Virtual cards earn rebate on spend that used to be checks
Cons
Deep sync to some ledgers requires the Corporate plan
United States
Canada