Verified userLinkedIn confirmedUsed 6 to 12 months
The audit trail answered every question
We went through a review and the auditor asked for approval evidence on a sample of forty payments. It took about twenty minutes because every approval is timestamped against the invoice with who did it. That used to be a genuine scramble through email.
Pros
Virtual cards earn rebate on spend that used to be checks
Cons
Deep sync to some ledgers requires the Corporate plan
Ease of use
Value for money
Customer service
Functionality
31 found this helpful
Sanjay Laroche
Bookkeeper, Cedar & Vine Interiors
United States·Hospitality·1 to 10 employees
4.0
Jul 3, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Remote approval saved our month end
The two way QuickBooks sync is the real thing rather than an export. Bills, payments and vendor records stay consistent both directions and I stopped reconciling between two systems, which was the whole problem I was trying to solve.
Pros
Virtual cards earn rebate on spend that used to be checks
Cons
Per user pricing is steep for a small finance team
Ease of use
Value for money
Customer service
Functionality
31 found this helpful
Iris Ferrari
Office Manager, Prairie Rose Bakery
Canada·Education·1 to 10 employees
5.0
Jun 29, 2025
LinkedIn confirmedUsed less than 6 months
Two people now do what four did
Our AP function was two full time people plus a manager. It is now one person part time plus the same manager, and the error rate went down rather than up. That is what justifies the per user cost, and if it did not replace labour I would not defend the price.
Pros
Mobile approval keeps travelling owners off the critical path
Cons
Per user pricing is steep for a small finance team
Ease of use
Value for money
Customer service
Functionality
31 found this helpful
Keith Serrano
Project Manager, Meridian Dental Group
United States·Construction·51 to 200 employees
5.0
Feb 8, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Duplicate payments stopped completely
Our owner travels constantly and used to be the bottleneck on every payment run. He approves on his phone now, between flights, and the run goes out on time. That alone changed our vendor relationships.
Pros
Virtual cards earn rebate on spend that used to be checks
Cons
Approvers consume licences on the lower plans
Ease of use
Value for money
Customer service
Functionality
31 found this helpful
Sasha Crane
Sales Director, Vertex Machine Works
United States·Software·201 to 500 employees
2.0
Dec 14, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Approvers counting as users is a racket
Every manager who needs to approve a bill counts as a licensed user on the lower plans. For a company with eight approvers that turns a reasonable price into an unreasonable one, and the discounted approver seat sits on a tier most small companies will not buy.
Pros
Centralized inbox removes invoices from personal email
Cons
Deep sync to some ledgers requires the Corporate plan
Ease of use
Value for money
Customer service
Functionality
31 found this helpful
Cody Brennan
General Manager, Foundry Road Studios
United States·Construction·1 to 10 employees
4.0
Sep 25, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Remote approval saved our month end
Our AP function was two full time people plus a manager. It is now one person part time plus the same manager, and the error rate went down rather than up. That is what justifies the per user cost, and if it did not replace labour I would not defend the price.
Pros
Two way sync with the major accounting platforms
Cons
ACH payments settle on their schedule, not immediately
Ease of use
Value for money
Customer service
Functionality
31 found this helpful
Halima Larkin
Studio Director, Clearview Windows
United States·Professional services·51 to 200 employees
5.0
Jan 13, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Signing checks is finally over
Our owner travels constantly and used to be the bottleneck on every payment run. He approves on his phone now, between flights, and the run goes out on time. That alone changed our vendor relationships.
Pros
Duplicate invoice detection that actually catches things
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
30 found this helpful
Xander Ponce
General Manager, Beacon Legal Partners
United States·Construction·1 to 10 employees
5.0
Dec 5, 2024
LinkedIn confirmedUsed 2 or more years
The audit trail answered every question
Virtual cards for the vendors who accept them earn us rebate on spend that used to go out as a check. It is not a huge number and it is more than the subscription.
Pros
Approval routing with a timestamped audit trail
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
30 found this helpful
Ulises Lindqvist
Office Manager, Northgate Logistics
United States·Real estate·1 to 10 employees
4.0
Aug 1, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Two people now do what four did
Virtual cards for the vendors who accept them earn us rebate on spend that used to go out as a check. It is not a huge number and it is more than the subscription.
Pros
Centralized inbox removes invoices from personal email
Cons
Approvers consume licences on the lower plans
Ease of use
Value for money
Customer service
Functionality
30 found this helpful
Priya Pemberton
Managing Partner, Silverbirch Accounting
United States·Marketing·1 to 10 employees
4.0
Feb 14, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Approvals stopped happening by text message
Virtual cards for the vendors who accept them earn us rebate on spend that used to go out as a check. It is not a huge number and it is more than the subscription.
Pros
Mobile approval keeps travelling owners off the critical path
Cons
Per user pricing is steep for a small finance team
Ease of use
Value for money
Customer service
Functionality
28 found this helpful
Simon Villareal
Operations Manager, Sandbar Hospitality
United States·Construction·1 to 10 employees
5.0
Apr 13, 2026
LinkedIn confirmedUsed 1 to 2 years
Approvals stopped happening by text message
We went through a review and the auditor asked for approval evidence on a sample of forty payments. It took about twenty minutes because every approval is timestamped against the invoice with who did it. That used to be a genuine scramble through email.
Pros
Duplicate invoice detection that actually catches things
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
27 found this helpful
Lucas Jenkins
Owner, Ironwood Fabrication
United States·Accounting·11 to 50 employees
1.0
Feb 27, 2026
Verified userUsed less than 6 months
Approvers counting as users is a racket
Every manager who needs to approve a bill counts as a licensed user on the lower plans. For a company with eight approvers that turns a reasonable price into an unreasonable one, and the discounted approver seat sits on a tier most small companies will not buy.
Pros
Centralized inbox removes invoices from personal email
Cons
Support response quality has declined
Ease of use
Value for money
Customer service
Functionality
27 found this helpful
Katya Lambert
Bookkeeper, Tidewater Marine Services
United States·Financial services·1 to 10 employees
5.0
Mar 21, 2025
Verified userUsed 1 to 2 years
Approvals stopped happening by text message
We paid a vendor twice in 2023 and it took four months to notice. The duplicate detection has flagged three near misses since we moved and none have got through.
Pros
Virtual cards earn rebate on spend that used to be checks
Cons
Deep sync to some ledgers requires the Corporate plan
Ease of use
Value for money
Customer service
Functionality
27 found this helpful
Grace Nakashima
Managing Partner, Maplewood Childcare
United States·Software·1 to 10 employees
4.0
Jun 10, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Remote approval saved our month end
Our AP function was two full time people plus a manager. It is now one person part time plus the same manager, and the error rate went down rather than up. That is what justifies the per user cost, and if it did not replace labour I would not defend the price.
Pros
Centralized inbox removes invoices from personal email
Cons
Per user pricing is steep for a small finance team
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Hassan Nguyen
Studio Director, Redbrick Property Group
United States·Construction·11 to 50 employees
5.0
May 7, 2026
Used 1 to 2 years
Remote approval saved our month end
Virtual cards for the vendors who accept them earn us rebate on spend that used to go out as a check. It is not a huge number and it is more than the subscription.
Pros
Two way sync with the major accounting platforms
Cons
Deep sync to some ledgers requires the Corporate plan
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Simon Beaumont
Bookkeeper, Trailhead Bicycles
United States·Transport and logistics·11 to 50 employees
4.0
Apr 10, 2026
Verified userUsed less than 6 months
The QuickBooks sync is genuinely two way
The two way QuickBooks sync is the real thing rather than an export. Bills, payments and vendor records stay consistent both directions and I stopped reconciling between two systems, which was the whole problem I was trying to solve.
Pros
Virtual cards earn rebate on spend that used to be checks
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Sasha Delgado
General Manager, Blackstone Contracting
United States·Nonprofit·1 to 10 employees
2.0
Mar 16, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Per user pricing is the sting
Forty nine dollars per user per month adds up fast when finance is four people. We are close to two hundred a month before a single bill is paid, and the price has gone up at renewal both years. It works and I resent the invoice.
Pros
Centralized inbox removes invoices from personal email
Cons
Hard to justify below roughly fifteen bills a month
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Olivia Desai
Controller, Falcon Ridge Landscaping
United States·Healthcare·1 to 10 employees
5.0
Jan 12, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Approvals stopped happening by text message
Our AP function was two full time people plus a manager. It is now one person part time plus the same manager, and the error rate went down rather than up. That is what justifies the per user cost, and if it did not replace labour I would not defend the price.
Pros
Approval routing with a timestamped audit trail
Cons
Deep sync to some ledgers requires the Corporate plan
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Jamal Kearney
Practice Manager, Lantern Creative
United States·Accounting·11 to 50 employees
5.0
Sep 4, 2024
Verified userUsed less than 6 months
Approvals stopped happening by text message
Virtual cards for the vendors who accept them earn us rebate on spend that used to go out as a check. It is not a huge number and it is more than the subscription.
Pros
Duplicate invoice detection that actually catches things
Cons
Per user pricing is steep for a small finance team
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Fiona Harrington
Controller, Granite Peak Roofing
United States·Hospitality·51 to 200 employees
3.0
Jun 27, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Good product, dull to configure
Under about fifteen bills a month I would not bother. We do around two hundred and it is essential. There is a threshold and you should be honest about which side of it you are on, because per user pricing punishes low volume hard.
Pros
Virtual cards earn rebate on spend that used to be checks
Cons
Per user pricing is steep for a small finance team
Canada
United States