Twice yearly release waves keep the product moving and mean a testing cycle we have to staff each time. It is the right trade and it is two weeks of somebody's year.
Pros
Two way Excel editing that writes back to the ledger
Essentials is eighty dollars per user per month now, up from where it sat for years. Anyone budgeting off an older number or an old blog post will be short, and at thirty users that difference is not trivial.
Pros
Two way Excel editing that writes back to the ledger
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Theo Aoki
Managing Partner, Meridian Dental Group
United States·Hospitality·1 to 10 employees
5.0
May 17, 2026
Used 6 to 12 months
Approvals happen in Teams where people already are
Our finance team lives in Excel and always will. Business Central lets them pull a ledger into Excel, edit it and publish it back. Not an export, actual two way editing. That single capability ended a fight I had been having with my controller for six years.
Pros
Approvals inside Teams where staff already work
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Julius Thibault
Finance Manager, Clearview Windows
United States·Financial services·500+ employees
4.0
Apr 11, 2026
Verified userUsed 2 or more years
Approvals happen in Teams where people already are
Quote to order to shipment to invoice to cash is one flow in one system. We were running the quote in a CRM, the order in a spreadsheet and the invoice in accounting, and reconciling all three.
Pros
Approvals inside Teams where staff already work
Cons
The outcome depends almost entirely on your implementation partner
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Wren Tran
VP of Sales, Redbrick Property Group
United States·Marketing·1 to 10 employees
5.0
Mar 21, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Our partner knew manufacturing properly
Purchase approvals arrive in Teams and get approved in Teams. Nobody logs into the ERP to approve a requisition, which means approvals happen the same day rather than the same week.
Pros
One flow from quote through to cash
Cons
Dense screens with terminology from an older era
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Quentin Barlow
Sales Director, Bluewater Consulting
Canada·Financial services·1 to 10 employees
5.0
Jan 24, 2026
Verified userUsed less than 6 months
Excel editing that writes back to the ledger
The Team Members licence at eight dollars covers everyone who needs to look things up and approve. We have thirty one full users and about ninety Team Members. Costing all of those at the full rate would have made the project impossible.
Pros
Power BI on live data without a warehouse project
Cons
Dense screens with terminology from an older era
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Felicia Kessler
VP of Sales, Sandbar Hospitality
Canada·Real estate·1 to 10 employees
4.0
Dec 7, 2025
Verified userLinkedIn confirmedUsed less than 6 months
One system from quote to cash
Our finance team lives in Excel and always will. Business Central lets them pull a ledger into Excel, edit it and publish it back. Not an export, actual two way editing. That single capability ended a fight I had been having with my controller for six years.
Essentials is eighty dollars per user per month now, up from where it sat for years. Anyone budgeting off an older number or an old blog post will be short, and at thirty users that difference is not trivial.
Pros
Power BI on live data without a warehouse project
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Simone Marchetti
Founder, Northgate Logistics
Canada·Manufacturing·201 to 500 employees
5.0
Jun 5, 2025
Verified userUsed 2 or more years
Dimensions ended our chart of accounts sprawl
Our implementation partner had done four companies in our industry and it showed. They pushed back on things we asked for that would have hurt us later. That relationship, not the software, is why this went well.
Pros
Low cost Team Members licence for readers and approvers
Cons
The outcome depends almost entirely on your implementation partner
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Giselle Serrano
Bookkeeper, Tidewater Marine Services
United States·Retail·51 to 200 employees
5.0
Apr 13, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Our partner knew manufacturing properly
Quote to order to shipment to invoice to cash is one flow in one system. We were running the quote in a CRM, the order in a spreadsheet and the invoice in accounting, and reconciling all three.
Pros
Two way Excel editing that writes back to the ledger
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Wendy Lin
HR Manager, Coastline Outfitters
Canada·Hospitality·201 to 500 employees
5.0
Apr 12, 2025
Verified userUsed 2 or more years
Excel editing that writes back to the ledger
Our implementation partner had done four companies in our industry and it showed. They pushed back on things we asked for that would have hurt us later. That relationship, not the software, is why this went well.
Pros
Low cost Team Members licence for readers and approvers
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Wren Jain
Owner, Redbrick Property Group
United States·Hospitality·51 to 200 employees
5.0
Mar 29, 2025
LinkedIn confirmedUsed 2 or more years
Excel editing that writes back to the ledger
Our implementation partner had done four companies in our industry and it showed. They pushed back on things we asked for that would have hurt us later. That relationship, not the software, is why this went well.
Pros
Two way Excel editing that writes back to the ledger
Verified userLinkedIn confirmedUsed 6 to 12 months
Our first partner nearly sank the project
Our first partner configured the inventory setup wrong, then put a junior on the project, then went quiet. We paid a second firm to redo most of it. Fourteen months and roughly double the budget. The software was never the problem and nobody warns you how much rides on the channel.
Pros
One flow from quote through to cash
Cons
Essentials moved up to eighty dollars per user per month
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Mabel Jefferson
Accountant, Falcon Ridge Landscaping
United States·Real estate·11 to 50 employees
5.0
Jan 21, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Our partner knew manufacturing properly
Power BI reads Business Central directly, so our dashboards are on live data rather than a nightly extract. Our previous ERP needed a warehouse project to answer anything.
Pros
Low cost Team Members licence for readers and approvers
Cons
Dense screens with terminology from an older era
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Dominic Beaumont
Practice Manager, Summit Physio
United States·Nonprofit·201 to 500 employees
5.0
Nov 8, 2024
Verified userUsed 6 to 12 months
Excel editing that writes back to the ledger
Our finance team lives in Excel and always will. Business Central lets them pull a ledger into Excel, edit it and publish it back. Not an export, actual two way editing. That single capability ended a fight I had been having with my controller for six years.
Pros
Approvals inside Teams where staff already work
Cons
Customization needs scarce and expensive AL developers
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Bruno Fry
Operations Manager, Coastline Outfitters
United States·Retail·51 to 200 employees
1.0
Sep 17, 2024
Verified userUsed 6 to 12 months
Support routes you back to the partner
Quoted eight months, took twenty. Data migration was most of it and much of that was our own data being worse than we admitted. The rest was scope the partner should have found in discovery. Ask hard questions about what discovery covers.
Pros
Two way Excel editing that writes back to the ledger
Cons
The outcome depends almost entirely on your implementation partner
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Renee Yates
Head of Operations, Coastline Outfitters
United States·Retail·51 to 200 employees
5.0
Sep 5, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Eight dollar licences for everyone who only reads
Our finance team lives in Excel and always will. Business Central lets them pull a ledger into Excel, edit it and publish it back. Not an export, actual two way editing. That single capability ended a fight I had been having with my controller for six years.
Pros
One flow from quote through to cash
Cons
The outcome depends almost entirely on your implementation partner
United States
Canada