Verified userLinkedIn confirmedUsed less than 6 months
Release waves are good and cost you testing
Microsoft does not implement this and the variance between partners is enormous. Same software, two companies I know well, one is delighted and one spent eighteen months and rebuilt. Ask for references in your industry and actually call them, because you are buying a partner as much as a product.
Pros
Power BI on live data without a warehouse project
Cons
The outcome depends almost entirely on your implementation partner
Ease of use
Value for money
Customer service
Functionality
Response from the vendorSep 14, 2025
Thank you for the feedback. Business Central is delivered through our partner network and we take reports about implementation experience seriously. Please contact us with your project details so the right team can review it.
2 found this helpful
Paige Goodwin
Owner, Blackstone Contracting
United States·Professional services·11 to 50 employees
5.0
Jul 22, 2025
Verified userUsed 1 to 2 years
Power BI on live data without a warehouse
The Team Members licence at eight dollars covers everyone who needs to look things up and approve. We have thirty one full users and about ninety Team Members. Costing all of those at the full rate would have made the project impossible.
Pros
Dimensions that keep the chart of accounts small
Cons
Dense screens with terminology from an older era
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Marcus Montoya
Owner, Fairview Veterinary
United States·Legal·51 to 200 employees
5.0
May 6, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Dimensions ended our chart of accounts sprawl
Our finance team lives in Excel and always will. Business Central lets them pull a ledger into Excel, edit it and publish it back. Not an export, actual two way editing. That single capability ended a fight I had been having with my controller for six years.
Pros
One flow from quote through to cash
Cons
Dense screens with terminology from an older era
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Elena Adeyemi
Founder, Granite Peak Roofing
United States·Software·11 to 50 employees
5.0
Feb 19, 2025
Verified userUsed 2 or more years
Eight dollar licences for everyone who only reads
Quote to order to shipment to invoice to cash is one flow in one system. We were running the quote in a CRM, the order in a spreadsheet and the invoice in accounting, and reconciling all three.
Pros
One flow from quote through to cash
Cons
The outcome depends almost entirely on your implementation partner
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Andre Ishikawa
People Operations Lead, Hillcrest Family Clinic
United States·Healthcare·1 to 10 employees
5.0
Oct 3, 2024
Used 1 to 2 years
Eight dollar licences for everyone who only reads
Dimensions mean we stopped encoding department and location into account codes. Our chart of accounts went from about eleven hundred accounts to under three hundred, and reporting by any combination is now a filter rather than a rebuild.
Pros
Low cost Team Members licence for readers and approvers
Cons
Essentials moved up to eighty dollars per user per month
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Denise Okonkwo
People Operations Lead, Beacon Legal Partners
United States·Healthcare·11 to 50 employees
3.0
Sep 16, 2024
Used 6 to 12 months
Your partner determines the outcome
The screens are dense and the terminology comes from the Navision era. New finance hires need weeks rather than days, and that training cost is real and never appears in any comparison.
Pros
Low cost Team Members licence for readers and approvers
Cons
The outcome depends almost entirely on your implementation partner
Ease of use
Value for money
Customer service
Functionality
Response from the vendorSep 28, 2024
We appreciate you sharing this. Release readiness is something we want to make easier and your input is useful. Your partner or account team can discuss preview environments that may reduce your testing burden.
2 found this helpful
Celeste Flanagan
Practice Manager, Redbrick Property Group
Canada·Professional services·11 to 50 employees
4.0
Aug 25, 2024
LinkedIn confirmedUsed less than 6 months
Excel editing that writes back to the ledger
Power BI reads Business Central directly, so our dashboards are on live data rather than a nightly extract. Our previous ERP needed a warehouse project to answer anything.
Pros
Approvals inside Teams where staff already work
Cons
Essentials moved up to eighty dollars per user per month
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Emilio Espinoza
Founder, Redbrick Property Group
United States·Financial services·1 to 10 employees
4.0
May 7, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
One system from quote to cash
Our finance team lives in Excel and always will. Business Central lets them pull a ledger into Excel, edit it and publish it back. Not an export, actual two way editing. That single capability ended a fight I had been having with my controller for six years.
Pros
Power BI on live data without a warehouse project
Cons
Customization needs scarce and expensive AL developers
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Denise Sinclair
Accountant, Copper Mountain Brewing
United States·Marketing·201 to 500 employees
5.0
May 5, 2026
Verified userUsed 1 to 2 years
Power BI on live data without a warehouse
Quote to order to shipment to invoice to cash is one flow in one system. We were running the quote in a CRM, the order in a spreadsheet and the invoice in accounting, and reconciling all three.
Pros
Approvals inside Teams where staff already work
Cons
Customization needs scarce and expensive AL developers
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Daniel Castellanos
Managing Partner, Ironwood Fabrication
United States·Real estate·51 to 200 employees
4.0
Jan 8, 2026
Verified userUsed 1 to 2 years
Dimensions ended our chart of accounts sprawl
Our finance team lives in Excel and always will. Business Central lets them pull a ledger into Excel, edit it and publish it back. Not an export, actual two way editing. That single capability ended a fight I had been having with my controller for six years.
Pros
Two way Excel editing that writes back to the ledger
Verified userLinkedIn confirmedUsed 2 or more years
Our first partner nearly sank the project
Quoted eight months, took twenty. Data migration was most of it and much of that was our own data being worse than we admitted. The rest was scope the partner should have found in discovery. Ask hard questions about what discovery covers.
Pros
One flow from quote through to cash
Cons
Dense screens with terminology from an older era
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Rachel Gallagher
Head of Operations, Summit Physio
Canada·Financial services·51 to 200 employees
3.0
Oct 1, 2025
Used 1 to 2 years
Release waves are good and cost you testing
Microsoft does not implement this and the variance between partners is enormous. Same software, two companies I know well, one is delighted and one spent eighteen months and rebuilt. Ask for references in your industry and actually call them, because you are buying a partner as much as a product.
Pros
Two way Excel editing that writes back to the ledger
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Nathaniel Villanueva
Managing Partner, Foundry Road Studios
Canada·Real estate·11 to 50 employees
5.0
Sep 27, 2025
Used 1 to 2 years
Approvals happen in Teams where people already are
Power BI reads Business Central directly, so our dashboards are on live data rather than a nightly extract. Our previous ERP needed a warehouse project to answer anything.
Pros
Two way Excel editing that writes back to the ledger
Cons
The outcome depends almost entirely on your implementation partner
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Gregory Sandoval
People Operations Lead, Aurora Print House
Canada·Nonprofit·1 to 10 employees
5.0
Aug 24, 2025
LinkedIn confirmedUsed 2 or more years
One system from quote to cash
Dimensions mean we stopped encoding department and location into account codes. Our chart of accounts went from about eleven hundred accounts to under three hundred, and reporting by any combination is now a filter rather than a rebuild.
Pros
Power BI on live data without a warehouse project
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Odette Larkin
Owner, Silverbirch Accounting
Canada·Accounting·51 to 200 employees
4.0
Aug 15, 2025
Verified userUsed 1 to 2 years
Eight dollar licences for everyone who only reads
Quote to order to shipment to invoice to cash is one flow in one system. We were running the quote in a CRM, the order in a spreadsheet and the invoice in accounting, and reconciling all three.
Pros
Two way Excel editing that writes back to the ledger
Cons
Essentials moved up to eighty dollars per user per month
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Uma Leclerc
Sales Director, Hillcrest Family Clinic
United States·Ecommerce·500+ employees
4.0
Jul 25, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Our partner knew manufacturing properly
Our finance team lives in Excel and always will. Business Central lets them pull a ledger into Excel, edit it and publish it back. Not an export, actual two way editing. That single capability ended a fight I had been having with my controller for six years.
Pros
Low cost Team Members licence for readers and approvers
Cons
Essentials moved up to eighty dollars per user per month
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Imani Harrington
Owner, Willow & Ash Salons
United States·Marketing·11 to 50 employees
3.0
Jul 7, 2025
Verified userUsed 6 to 12 months
Your partner determines the outcome
Microsoft does not implement this and the variance between partners is enormous. Same software, two companies I know well, one is delighted and one spent eighteen months and rebuilt. Ask for references in your industry and actually call them, because you are buying a partner as much as a product.
Pros
Two way Excel editing that writes back to the ledger
Cons
Customization needs scarce and expensive AL developers
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Spencer Kaur
HR Manager, Beacon Legal Partners
United States·Financial services·51 to 200 employees
4.0
Jan 27, 2025
Verified userLinkedIn confirmedUsed 2 or more years
One system from quote to cash
Our finance team lives in Excel and always will. Business Central lets them pull a ledger into Excel, edit it and publish it back. Not an export, actual two way editing. That single capability ended a fight I had been having with my controller for six years.
Pros
Low cost Team Members licence for readers and approvers
Cons
Dense screens with terminology from an older era
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Amelia Pemberton
People Operations Lead, Sandbar Hospitality
Canada·Real estate·1 to 10 employees
4.0
Jan 12, 2025
Verified userUsed 1 to 2 years
Dimensions ended our chart of accounts sprawl
Our implementation partner had done four companies in our industry and it showed. They pushed back on things we asked for that would have hurt us later. That relationship, not the software, is why this went well.
Pros
Low cost Team Members licence for readers and approvers
Cons
Dense screens with terminology from an older era
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Percy Bergstrom
General Manager, Lantern Creative
United States·Financial services·11 to 50 employees
2.0
Oct 26, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Support routes you back to the partner
Our first partner configured the inventory setup wrong, then put a junior on the project, then went quiet. We paid a second firm to redo most of it. Fourteen months and roughly double the budget. The software was never the problem and nobody warns you how much rides on the channel.
United States
Canada