The Team Members licence at eight dollars covers everyone who needs to look things up and approve. We have thirty one full users and about ninety Team Members. Costing all of those at the full rate would have made the project impossible.
Pros
One flow from quote through to cash
Cons
Customization needs scarce and expensive AL developers
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Esther Serrano
Controller, Blackstone Contracting
United States·Construction·11 to 50 employees
4.0
Sep 27, 2024
LinkedIn confirmedUsed less than 6 months
Eight dollar licences for everyone who only reads
Dimensions mean we stopped encoding department and location into account codes. Our chart of accounts went from about eleven hundred accounts to under three hundred, and reporting by any combination is now a filter rather than a rebuild.
Pros
Dimensions that keep the chart of accounts small
Cons
Dense screens with terminology from an older era
Ease of use
Value for money
Customer service
Functionality
10 found this helpful
Vincent Mensah
Bookkeeper, Silverbirch Accounting
Canada·Retail·1 to 10 employees
3.0
May 7, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Release waves are good and cost you testing
Microsoft does not implement this and the variance between partners is enormous. Same software, two companies I know well, one is delighted and one spent eighteen months and rebuilt. Ask for references in your industry and actually call them, because you are buying a partner as much as a product.
Pros
One flow from quote through to cash
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Everett Novak
Director of Finance, Aurora Print House
United States·Real estate·1 to 10 employees
5.0
Feb 7, 2026
Verified userUsed 6 to 12 months
Our partner knew manufacturing properly
Power BI reads Business Central directly, so our dashboards are on live data rather than a nightly extract. Our previous ERP needed a warehouse project to answer anything.
Pros
Two way Excel editing that writes back to the ledger
Cons
Dense screens with terminology from an older era
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Joelle Eberhardt
Sales Director, Prairie Rose Bakery
United States·Software·11 to 50 employees
3.0
Jan 6, 2026
LinkedIn confirmedUsed less than 6 months
Release waves are good and cost you testing
Twice yearly release waves keep the product moving and mean a testing cycle we have to staff each time. It is the right trade and it is two weeks of somebody's year.
Pros
Approvals inside Teams where staff already work
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Yasmin Paredes
Founder, Ironwood Fabrication
United States·Hospitality·1 to 10 employees
5.0
Dec 17, 2025
Verified userUsed 1 to 2 years
Approvals happen in Teams where people already are
Purchase approvals arrive in Teams and get approved in Teams. Nobody logs into the ERP to approve a requisition, which means approvals happen the same day rather than the same week.
Pros
Two way Excel editing that writes back to the ledger
Cons
The outcome depends almost entirely on your implementation partner
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Sarah Oyelaran
Head of Operations, Maplewood Childcare
United States·Legal·1 to 10 employees
5.0
Sep 12, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Our partner knew manufacturing properly
Power BI reads Business Central directly, so our dashboards are on live data rather than a nightly extract. Our previous ERP needed a warehouse project to answer anything.
Pros
Dimensions that keep the chart of accounts small
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Preston Boateng
HR Manager, Trailhead Bicycles
Canada·Construction·11 to 50 employees
5.0
Aug 5, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Power BI on live data without a warehouse
Dimensions mean we stopped encoding department and location into account codes. Our chart of accounts went from about eleven hundred accounts to under three hundred, and reporting by any combination is now a filter rather than a rebuild.
Pros
Approvals inside Teams where staff already work
Cons
Essentials moved up to eighty dollars per user per month
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Denise Hutchins
People Operations Lead, Falcon Ridge Landscaping
United States·Professional services·51 to 200 employees
4.0
Mar 20, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Power BI on live data without a warehouse
Power BI reads Business Central directly, so our dashboards are on live data rather than a nightly extract. Our previous ERP needed a warehouse project to answer anything.
Pros
One flow from quote through to cash
Cons
Customization needs scarce and expensive AL developers
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Emmett Mensah
VP of Sales, Bluewater Consulting
Canada·Marketing·1 to 10 employees
5.0
Mar 16, 2025
Verified userUsed less than 6 months
One system from quote to cash
Our finance team lives in Excel and always will. Business Central lets them pull a ledger into Excel, edit it and publish it back. Not an export, actual two way editing. That single capability ended a fight I had been having with my controller for six years.
Pros
Power BI on live data without a warehouse project
Cons
The outcome depends almost entirely on your implementation partner
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Lucas Fry
Operations Manager, Silverbirch Accounting
Canada·Software·11 to 50 employees
5.0
Mar 1, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Dimensions ended our chart of accounts sprawl
Purchase approvals arrive in Teams and get approved in Teams. Nobody logs into the ERP to approve a requisition, which means approvals happen the same day rather than the same week.
Pros
One flow from quote through to cash
Cons
Customization needs scarce and expensive AL developers
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Neil Jenkins
Bookkeeper, Lantern Creative
United States·Transport and logistics·1 to 10 employees
2.0
Jan 8, 2025
LinkedIn confirmedUsed less than 6 months
Implementation ran a year past the plan
Anything past configuration needs an AL developer. They are scarce and expensive and we now have a standing queue of small improvements that individually cannot justify the invoice. Two years of small useful ideas nobody will ever build.
Pros
Power BI on live data without a warehouse project
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
9 found this helpful
Quinn Ogilvie
Founder, Meridian Dental Group
United States·Marketing·1 to 10 employees
5.0
Jun 28, 2026
Verified userUsed 1 to 2 years
Approvals happen in Teams where people already are
Purchase approvals arrive in Teams and get approved in Teams. Nobody logs into the ERP to approve a requisition, which means approvals happen the same day rather than the same week.
Verified userLinkedIn confirmedUsed 6 to 12 months
Our partner knew manufacturing properly
The Team Members licence at eight dollars covers everyone who needs to look things up and approve. We have thirty one full users and about ninety Team Members. Costing all of those at the full rate would have made the project impossible.
Pros
Power BI on live data without a warehouse project
Cons
Essentials moved up to eighty dollars per user per month
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Dominic Mahoney
People Operations Lead, Willow & Ash Salons
United States·Professional services·1 to 10 employees
3.0
Apr 3, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
Release waves are good and cost you testing
Twice yearly release waves keep the product moving and mean a testing cycle we have to staff each time. It is the right trade and it is two weeks of somebody's year.
Pros
Two way Excel editing that writes back to the ledger
Cons
Essentials moved up to eighty dollars per user per month
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Victor Rooney
Managing Partner, Hillcrest Family Clinic
United States·Marketing·11 to 50 employees
5.0
Jan 21, 2026
LinkedIn confirmedUsed less than 6 months
Approvals happen in Teams where people already are
Dimensions mean we stopped encoding department and location into account codes. Our chart of accounts went from about eleven hundred accounts to under three hundred, and reporting by any combination is now a filter rather than a rebuild.
Pros
Approvals inside Teams where staff already work
Cons
Customization needs scarce and expensive AL developers
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Zachary Laroche
Office Manager, Falcon Ridge Landscaping
Canada·Real estate·201 to 500 employees
2.0
Oct 30, 2025
Verified userUsed 2 or more years
Support routes you back to the partner
Quoted eight months, took twenty. Data migration was most of it and much of that was our own data being worse than we admitted. The rest was scope the partner should have found in discovery. Ask hard questions about what discovery covers.
Pros
Dimensions that keep the chart of accounts small
Cons
Customization needs scarce and expensive AL developers
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Patrick Lundgren
Project Manager, Foundry Road Studios
United States·Education·51 to 200 employees
4.0
Oct 20, 2025
Verified userUsed 6 to 12 months
One system from quote to cash
Purchase approvals arrive in Teams and get approved in Teams. Nobody logs into the ERP to approve a requisition, which means approvals happen the same day rather than the same week.
Pros
One flow from quote through to cash
Cons
Support routes back through the partner, who bills you
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Julius Harrington
Studio Director, Sandbar Hospitality
United States·Manufacturing·51 to 200 employees
2.0
Sep 28, 2025
Verified userUsed 2 or more years
Support routes you back to the partner
Quoted eight months, took twenty. Data migration was most of it and much of that was our own data being worse than we admitted. The rest was scope the partner should have found in discovery. Ask hard questions about what discovery covers.
Pros
Power BI on live data without a warehouse project
Cons
Customization needs scarce and expensive AL developers
Ease of use
Value for money
Customer service
Functionality
8 found this helpful
Sanjay Rooney
Studio Director, Blackstone Contracting
United States·Software·1 to 10 employees
4.0
Jun 26, 2025
Verified userUsed less than 6 months
Our partner knew manufacturing properly
The Team Members licence at eight dollars covers everyone who needs to look things up and approve. We have thirty one full users and about ninety Team Members. Costing all of those at the full rate would have made the project impossible.
Pros
Dimensions that keep the chart of accounts small
Cons
Customization needs scarce and expensive AL developers
Canada
United States