W-2s went out in January without me doing anything. I checked them, they were correct, and that was the whole of year end.
Pros
Running payroll takes about three minutes once it is set up.
Cons
Support has slowed noticeably as the company has grown.
Ease of use
Value for money
Customer service
Functionality
36 found this helpful
Imani Whelan
General Manager, Trailhead Bicycles
United States·Education·500+ employees
4.0
Sep 13, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Onboarding a new hire takes minutes now
I am not a payroll person and I run payroll in about three minutes every other Friday. Form 941 and our state filings happen without me knowing they happened. That is exactly what I wanted and never got from our previous provider.
Pros
Benefits and 401(k) deductions sync back to payroll correctly.
Cons
Reporting is thin compared with ADP or Paychex.
Ease of use
Value for money
Customer service
Functionality
36 found this helpful
Hugo Bhatt
Accountant, Coastline Outfitters
United States·Manufacturing·1 to 10 employees
5.0
Oct 20, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Onboarding a new hire takes minutes now
We have staff in four states and multi state payroll is included rather than surcharged. Our old provider wanted an extra fee per state, which for a remote team was a real cost.
Pros
Contractor payments and January 1099 filing are part of the base product.
Cons
There is no Canadian payroll. No T4, no ROE, no CPP and no EI.
Ease of use
Value for money
Customer service
Functionality
36 found this helpful
Brendan Pritchard
Practice Manager, Silverbirch Accounting
United States·Marketing·11 to 50 employees
5.0
Jul 28, 2024
Used 1 to 2 years
First payroll tool my team actually likes
I am not a payroll person and I run payroll in about three minutes every other Friday. Form 941 and our state filings happen without me knowing they happened. That is exactly what I wanted and never got from our previous provider.
Pros
Benefits and 401(k) deductions sync back to payroll correctly.
Cons
Some HR features are gated to the Premium tier at a large jump in price.
Ease of use
Value for money
Customer service
Functionality
36 found this helpful
Adele Nascimento
Chief of Staff, Lantern Creative
United States·Accounting·11 to 50 employees
5.0
May 11, 2026
LinkedIn confirmedUsed 1 to 2 years
Three clicks and everyone is paid
W-2s went out in January without me doing anything. I checked them, they were correct, and that was the whole of year end.
Pros
Multi state payroll is included rather than an add on fee per state.
Cons
There is no Canadian payroll. No T4, no ROE, no CPP and no EI.
Ease of use
Value for money
Customer service
Functionality
35 found this helpful
Douglas Alvarado
Sales Director, Aurora Print House
United States·Financial services·51 to 200 employees
4.0
Aug 28, 2025
LinkedIn confirmedUsed 2 or more years
Onboarding a new hire takes minutes now
New hire onboarding used to be a folder of PDFs and a week of chasing. Now they get a link, fill in their own W-4 and direct deposit, and they are in the next run. We hired six people last year and it was a non event every time.
Pros
Contractor payments and January 1099 filing are part of the base product.
Cons
The per person fee makes it expensive past roughly 40 employees.
Ease of use
Value for money
Customer service
Functionality
35 found this helpful
Ravi Ojeda
Sales Director, Northern Star Staffing
United States·Accounting·51 to 200 employees
5.0
Oct 4, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
The filings just happen
I am not a payroll person and I run payroll in about three minutes every other Friday. Form 941 and our state filings happen without me knowing they happened. That is exactly what I wanted and never got from our previous provider.
Pros
Form 941, 940, W-2 and 1099-NEC filings are automatic and included, in all 50 states.
Cons
Support has slowed noticeably as the company has grown.
Ease of use
Value for money
Customer service
Functionality
35 found this helpful
Percy Okafor
VP of Sales, Trailhead Bicycles
United States·Manufacturing·1 to 10 employees
5.0
Mar 26, 2026
LinkedIn confirmedUsed 6 to 12 months
First payroll tool my team actually likes
New hire onboarding used to be a folder of PDFs and a week of chasing. Now they get a link, fill in their own W-4 and direct deposit, and they are in the next run. We hired six people last year and it was a non event every time.
Pros
Form 941, 940, W-2 and 1099-NEC filings are automatic and included, in all 50 states.
Cons
There is no Canadian payroll. No T4, no ROE, no CPP and no EI.
Ease of use
Value for money
Customer service
Functionality
33 found this helpful
Michelle Desai
Accountant, Tidewater Marine Services
Canada·Software·1 to 10 employees
5.0
Jan 7, 2026
Verified userUsed less than 6 months
The filings just happen
W-2s went out in January without me doing anything. I checked them, they were correct, and that was the whole of year end.
Pros
Benefits and 401(k) deductions sync back to payroll correctly.
Cons
There is no Canadian payroll. No T4, no ROE, no CPP and no EI.
Ease of use
Value for money
Customer service
Functionality
33 found this helpful
Xander Silva
Sales Director, Hillcrest Family Clinic
United States·Education·1 to 10 employees
5.0
Jul 29, 2025
Verified userUsed 1 to 2 years
Onboarding a new hire takes minutes now
I am not a payroll person and I run payroll in about three minutes every other Friday. Form 941 and our state filings happen without me knowing they happened. That is exactly what I wanted and never got from our previous provider.
Pros
New hire onboarding handles the I-9, W-4 and direct deposit without paper.
Cons
The per person fee makes it expensive past roughly 40 employees.
Ease of use
Value for money
Customer service
Functionality
33 found this helpful
Ursula Quigley
Founder, Meridian Dental Group
United States·Real estate·1 to 10 employees
5.0
Aug 24, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Onboarding a new hire takes minutes now
We have staff in four states and multi state payroll is included rather than surcharged. Our old provider wanted an extra fee per state, which for a remote team was a real cost.
Pros
Running payroll takes about three minutes once it is set up.
Cons
Resolving an agency tax notice can take weeks.
Ease of use
Value for money
Customer service
Functionality
33 found this helpful
Margot Sandoval
Operations Manager, Vertex Machine Works
United States·Accounting·500+ employees
5.0
Jul 18, 2024
Used 1 to 2 years
The filings just happen
We have staff in four states and multi state payroll is included rather than surcharged. Our old provider wanted an extra fee per state, which for a remote team was a real cost.
Pros
Benefits and 401(k) deductions sync back to payroll correctly.
Cons
Some HR features are gated to the Premium tier at a large jump in price.
Ease of use
Value for money
Customer service
Functionality
32 found this helpful
Ursula Nguyen
Studio Director, Trailhead Bicycles
United States·Education·51 to 200 employees
5.0
May 10, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
First payroll tool my team actually likes
We have staff in four states and multi state payroll is included rather than surcharged. Our old provider wanted an extra fee per state, which for a remote team was a real cost.
Pros
Benefits and 401(k) deductions sync back to payroll correctly.
Cons
Some HR features are gated to the Premium tier at a large jump in price.
Ease of use
Value for money
Customer service
Functionality
30 found this helpful
Margot Radcliffe
Bookkeeper, Meridian Dental Group
United States·Nonprofit·51 to 200 employees
5.0
Nov 16, 2024
Used 2 or more years
Three clicks and everyone is paid
Benefits sync back to payroll so deductions are simply right. No spreadsheet, no reconciliation, no discovering an error in March.
Pros
New hire onboarding handles the I-9, W-4 and direct deposit without paper.
Cons
Some HR features are gated to the Premium tier at a large jump in price.
Ease of use
Value for money
Customer service
Functionality
30 found this helpful
Curtis Haddad
Sales Director, Willow & Ash Salons
Canada·Ecommerce·1 to 10 employees
5.0
Aug 8, 2024
LinkedIn confirmedUsed 1 to 2 years
First payroll tool my team actually likes
W-2s went out in January without me doing anything. I checked them, they were correct, and that was the whole of year end.
Pros
Form 941, 940, W-2 and 1099-NEC filings are automatic and included, in all 50 states.
Cons
The per person fee makes it expensive past roughly 40 employees.
Ease of use
Value for money
Customer service
Functionality
30 found this helpful
Elliot Laroche
Owner, Silverbirch Accounting
United States·Professional services·1 to 10 employees
4.0
Jun 4, 2026
Used 6 to 12 months
First payroll tool my team actually likes
I am not a payroll person and I run payroll in about three minutes every other Friday. Form 941 and our state filings happen without me knowing they happened. That is exactly what I wanted and never got from our previous provider.
Pros
Multi state payroll is included rather than an add on fee per state.
Cons
Support has slowed noticeably as the company has grown.
Ease of use
Value for money
Customer service
Functionality
29 found this helpful
Kirsten Espinoza
Studio Director, Silverbirch Accounting
United States·Accounting·51 to 200 employees
5.0
Apr 15, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
First payroll tool my team actually likes
I am not a payroll person and I run payroll in about three minutes every other Friday. Form 941 and our state filings happen without me knowing they happened. That is exactly what I wanted and never got from our previous provider.
Pros
New hire onboarding handles the I-9, W-4 and direct deposit without paper.
Cons
Reporting is thin compared with ADP or Paychex.
Ease of use
Value for money
Customer service
Functionality
29 found this helpful
Celeste Vasquez
Operations Manager, Aurora Print House
United States·Manufacturing·51 to 200 employees
5.0
Oct 13, 2025
Verified userLinkedIn confirmedUsed less than 6 months
First payroll tool my team actually likes
Benefits sync back to payroll so deductions are simply right. No spreadsheet, no reconciliation, no discovering an error in March.
Pros
New hire onboarding handles the I-9, W-4 and direct deposit without paper.
Cons
Resolving an agency tax notice can take weeks.
Ease of use
Value for money
Customer service
Functionality
29 found this helpful
Jasmine Guerrero
Office Manager, Bluewater Consulting
Canada·Construction·11 to 50 employees
5.0
Apr 18, 2025
LinkedIn confirmedUsed 2 or more years
The filings just happen
We have staff in four states and multi state payroll is included rather than surcharged. Our old provider wanted an extra fee per state, which for a remote team was a real cost.
Pros
Multi state payroll is included rather than an add on fee per state.
Cons
Resolving an agency tax notice can take weeks.
Ease of use
Value for money
Customer service
Functionality
29 found this helpful
Julius Montoya
Owner, Vertex Machine Works
United States·Professional services·201 to 500 employees
5.0
Dec 31, 2024
Verified userUsed 2 or more years
First payroll tool my team actually likes
Benefits sync back to payroll so deductions are simply right. No spreadsheet, no reconciliation, no discovering an error in March.
Pros
Running payroll takes about three minutes once it is set up.
Cons
Support has slowed noticeably as the company has grown.