United States·Financial services·1 to 10 employees
5.0
Jul 4, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Three clicks and everyone is paid
We have staff in four states and multi state payroll is included rather than surcharged. Our old provider wanted an extra fee per state, which for a remote team was a real cost.
Pros
Form 941, 940, W-2 and 1099-NEC filings are automatic and included, in all 50 states.
Cons
Resolving an agency tax notice can take weeks.
Ease of use
Value for money
Customer service
Functionality
27 found this helpful
Elliot Calloway
Accountant, Vertex Machine Works
United States·Education·1 to 10 employees
5.0
Jul 3, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Three clicks and everyone is paid
W-2s went out in January without me doing anything. I checked them, they were correct, and that was the whole of year end.
Pros
Contractor payments and January 1099 filing are part of the base product.
Cons
Resolving an agency tax notice can take weeks.
Ease of use
Value for money
Customer service
Functionality
27 found this helpful
Trevor Gallardo
Accountant, Kestrel Analytics
United States·Nonprofit·11 to 50 employees
5.0
May 6, 2026
Verified userUsed 6 to 12 months
Three clicks and everyone is paid
New hire onboarding used to be a folder of PDFs and a week of chasing. Now they get a link, fill in their own W-4 and direct deposit, and they are in the next run. We hired six people last year and it was a non event every time.
Pros
Running payroll takes about three minutes once it is set up.
Cons
Reporting is thin compared with ADP or Paychex.
Ease of use
Value for money
Customer service
Functionality
27 found this helpful
Jerome Crane
General Manager, Tidewater Marine Services
United States·Accounting·11 to 50 employees
4.0
Mar 31, 2025
Verified userLinkedIn confirmedUsed less than 6 months
Three clicks and everyone is paid
We have staff in four states and multi state payroll is included rather than surcharged. Our old provider wanted an extra fee per state, which for a remote team was a real cost.
Pros
Form 941, 940, W-2 and 1099-NEC filings are automatic and included, in all 50 states.
Cons
Some HR features are gated to the Premium tier at a large jump in price.
Ease of use
Value for money
Customer service
Functionality
26 found this helpful
Rachel Forsythe
Chief of Staff, Beacon Legal Partners
United States·Real estate·201 to 500 employees
5.0
Jul 3, 2026
Verified userUsed 1 to 2 years
Payroll stopped being the thing I dread
New hire onboarding used to be a folder of PDFs and a week of chasing. Now they get a link, fill in their own W-4 and direct deposit, and they are in the next run. We hired six people last year and it was a non event every time.
Pros
Contractor payments and January 1099 filing are part of the base product.
Cons
The per person fee makes it expensive past roughly 40 employees.
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Denise Menon
Practice Manager, Blackstone Contracting
Canada·Real estate·11 to 50 employees
4.0
Jun 15, 2025
Verified userUsed less than 6 months
Payroll stopped being the thing I dread
Benefits sync back to payroll so deductions are simply right. No spreadsheet, no reconciliation, no discovering an error in March.
Pros
Form 941, 940, W-2 and 1099-NEC filings are automatic and included, in all 50 states.
Cons
There is no Canadian payroll. No T4, no ROE, no CPP and no EI.
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Caleb Torres
Practice Manager, Trailhead Bicycles
Canada·Real estate·1 to 10 employees
4.0
Nov 14, 2024
Verified userUsed 1 to 2 years
Onboarding a new hire takes minutes now
New hire onboarding used to be a folder of PDFs and a week of chasing. Now they get a link, fill in their own W-4 and direct deposit, and they are in the next run. We hired six people last year and it was a non event every time.
Pros
Multi state payroll is included rather than an add on fee per state.
Cons
Some HR features are gated to the Premium tier at a large jump in price.
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Vanessa Ponce
HR Manager, Silverbirch Accounting
United States·Nonprofit·11 to 50 employees
5.0
Sep 1, 2024
Verified userLinkedIn confirmedUsed 2 or more years
Payroll stopped being the thing I dread
I am not a payroll person and I run payroll in about three minutes every other Friday. Form 941 and our state filings happen without me knowing they happened. That is exactly what I wanted and never got from our previous provider.
Pros
Contractor payments and January 1099 filing are part of the base product.
Cons
Support has slowed noticeably as the company has grown.
Ease of use
Value for money
Customer service
Functionality
25 found this helpful
Malcolm Abbott
Practice Manager, Meridian Dental Group
Canada·Real estate·11 to 50 employees
5.0
May 9, 2025
Verified userUsed 6 to 12 months
First payroll tool my team actually likes
Benefits sync back to payroll so deductions are simply right. No spreadsheet, no reconciliation, no discovering an error in March.
Pros
New hire onboarding handles the I-9, W-4 and direct deposit without paper.
Cons
Reporting is thin compared with ADP or Paychex.
Ease of use
Value for money
Customer service
Functionality
24 found this helpful
Ines Barlow
Director of Finance, Copper Mountain Brewing
United States·Ecommerce·1 to 10 employees
4.0
May 28, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
First payroll tool my team actually likes
Benefits sync back to payroll so deductions are simply right. No spreadsheet, no reconciliation, no discovering an error in March.
Pros
Running payroll takes about three minutes once it is set up.
Cons
Some HR features are gated to the Premium tier at a large jump in price.
Ease of use
Value for money
Customer service
Functionality
22 found this helpful
Ingrid Lindqvist
Bookkeeper, Willow & Ash Salons
United States·Healthcare·11 to 50 employees
2.0
May 7, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
A tax notice took three weeks to resolve
We opened a Toronto office and discovered Gusto does not do Canadian payroll at all. No T4, no ROE, nothing. We now run a second provider for two employees, which is exactly the complexity we bought Gusto to avoid. Check this before you commit if you have any cross border plan.
Pros
New hire onboarding handles the I-9, W-4 and direct deposit without paper.
Cons
Reporting is thin compared with ADP or Paychex.
Ease of use
Value for money
Customer service
Functionality
Response from the vendorMay 14, 2026
We are sorry this took as long as it did. Tax notice resolution should be faster and we are staffing that team up. If the issue is still open, reply to your existing ticket and ask for it to be escalated.
22 found this helpful
Oscar Pemberton
Office Manager, Vertex Machine Works
Canada·Construction·51 to 200 employees
5.0
Oct 5, 2025
Used 6 to 12 months
Three clicks and everyone is paid
We have staff in four states and multi state payroll is included rather than surcharged. Our old provider wanted an extra fee per state, which for a remote team was a real cost.
Pros
New hire onboarding handles the I-9, W-4 and direct deposit without paper.
Cons
Some HR features are gated to the Premium tier at a large jump in price.
Ease of use
Value for money
Customer service
Functionality
22 found this helpful
Miguel Ibarra
Bookkeeper, Bluewater Consulting
United States·Retail·500+ employees
5.0
Jan 9, 2025
Verified userUsed 2 or more years
The filings just happen
New hire onboarding used to be a folder of PDFs and a week of chasing. Now they get a link, fill in their own W-4 and direct deposit, and they are in the next run. We hired six people last year and it was a non event every time.
Pros
Benefits and 401(k) deductions sync back to payroll correctly.
Cons
Resolving an agency tax notice can take weeks.
Ease of use
Value for money
Customer service
Functionality
22 found this helpful
Ingrid Haddad
Operations Manager, Foundry Road Studios
United States·Healthcare·1 to 10 employees
4.0
Oct 23, 2024
Verified userUsed 1 to 2 years
Payroll stopped being the thing I dread
New hire onboarding used to be a folder of PDFs and a week of chasing. Now they get a link, fill in their own W-4 and direct deposit, and they are in the next run. We hired six people last year and it was a non event every time.
Pros
Multi state payroll is included rather than an add on fee per state.
Cons
Some HR features are gated to the Premium tier at a large jump in price.
Ease of use
Value for money
Customer service
Functionality
22 found this helpful
Curtis Lockhart
Sales Director, Clearview Windows
United States·Ecommerce·51 to 200 employees
4.0
Jun 26, 2026
Verified userLinkedIn confirmedUsed 6 to 12 months
First payroll tool my team actually likes
I am not a payroll person and I run payroll in about three minutes every other Friday. Form 941 and our state filings happen without me knowing they happened. That is exactly what I wanted and never got from our previous provider.
Pros
Contractor payments and January 1099 filing are part of the base product.
Cons
Reporting is thin compared with ADP or Paychex.
Ease of use
Value for money
Customer service
Functionality
21 found this helpful
Percy Boateng
Office Manager, Harborline Supply
United States·Education·11 to 50 employees
5.0
Nov 1, 2025
Verified userUsed 6 to 12 months
Three clicks and everyone is paid
W-2s went out in January without me doing anything. I checked them, they were correct, and that was the whole of year end.
Pros
New hire onboarding handles the I-9, W-4 and direct deposit without paper.
Cons
Resolving an agency tax notice can take weeks.
Ease of use
Value for money
Customer service
Functionality
21 found this helpful
Sarah Contreras
Finance Manager, Foundry Road Studios
Canada·Professional services·11 to 50 employees
4.0
Jun 30, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Three clicks and everyone is paid
W-2s went out in January without me doing anything. I checked them, they were correct, and that was the whole of year end.
Pros
Benefits and 401(k) deductions sync back to payroll correctly.
Cons
The per person fee makes it expensive past roughly 40 employees.
Ease of use
Value for money
Customer service
Functionality
21 found this helpful
Greta Nasser
HR Manager, Harborline Supply
United States·Accounting·11 to 50 employees
5.0
Jun 12, 2025
Verified userUsed 1 to 2 years
The filings just happen
New hire onboarding used to be a folder of PDFs and a week of chasing. Now they get a link, fill in their own W-4 and direct deposit, and they are in the next run. We hired six people last year and it was a non event every time.
Pros
Multi state payroll is included rather than an add on fee per state.
Cons
There is no Canadian payroll. No T4, no ROE, no CPP and no EI.
Ease of use
Value for money
Customer service
Functionality
21 found this helpful
Rachel Lin
People Operations Lead, Northern Star Staffing
United States·Education·11 to 50 employees
4.0
Oct 18, 2024
Verified userLinkedIn confirmedUsed 2 or more years
The filings just happen
We have staff in four states and multi state payroll is included rather than surcharged. Our old provider wanted an extra fee per state, which for a remote team was a real cost.
Pros
New hire onboarding handles the I-9, W-4 and direct deposit without paper.
Cons
There is no Canadian payroll. No T4, no ROE, no CPP and no EI.
Ease of use
Value for money
Customer service
Functionality
21 found this helpful
Aaron Gallardo
Operations Manager, Foundry Road Studios
Canada·Legal·1 to 10 employees
4.0
Sep 26, 2025
Verified userLinkedIn confirmedUsed less than 6 months
The filings just happen
I am not a payroll person and I run payroll in about three minutes every other Friday. Form 941 and our state filings happen without me knowing they happened. That is exactly what I wanted and never got from our previous provider.
Pros
Running payroll takes about three minutes once it is set up.
Cons
Support has slowed noticeably as the company has grown.
United States
Canada