W-2s went out in January without me doing anything. I checked them, they were correct, and that was the whole of year end.
Pros
New hire onboarding handles the I-9, W-4 and direct deposit without paper.
Cons
Resolving an agency tax notice can take weeks.
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Odette Harrington
Practice Manager, Maplewood Childcare
United States·Ecommerce·51 to 200 employees
3.0
Sep 12, 2024
LinkedIn confirmedUsed 1 to 2 years
Great product, the per person fee adds up
It was outstanding three years ago. It is good now. Response times have stretched and the first line answer is more often a help article link than an answer. Still better than most, but the direction is the wrong way.
Pros
Form 941, 940, W-2 and 1099-NEC filings are automatic and included, in all 50 states.
Cons
Support has slowed noticeably as the company has grown.
Ease of use
Value for money
Customer service
Functionality
6 found this helpful
Simon Donovan
Chief of Staff, Maplewood Childcare
United States·Transport and logistics·201 to 500 employees
4.0
Apr 9, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Onboarding a new hire takes minutes now
Benefits sync back to payroll so deductions are simply right. No spreadsheet, no reconciliation, no discovering an error in March.
Pros
Contractor payments and January 1099 filing are part of the base product.
Cons
The per person fee makes it expensive past roughly 40 employees.
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Margot Kowalski
Sales Director, Bluewater Consulting
United States·Construction·11 to 50 employees
5.0
Oct 25, 2025
Verified userUsed 2 or more years
Onboarding a new hire takes minutes now
W-2s went out in January without me doing anything. I checked them, they were correct, and that was the whole of year end.
Pros
Benefits and 401(k) deductions sync back to payroll correctly.
Cons
Reporting is thin compared with ADP or Paychex.
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Otis Gallagher
Founder, Beacon Legal Partners
United States·Legal·500+ employees
5.0
Aug 12, 2025
Used 6 to 12 months
Onboarding a new hire takes minutes now
I am not a payroll person and I run payroll in about three minutes every other Friday. Form 941 and our state filings happen without me knowing they happened. That is exactly what I wanted and never got from our previous provider.
Pros
Form 941, 940, W-2 and 1099-NEC filings are automatic and included, in all 50 states.
Cons
Reporting is thin compared with ADP or Paychex.
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Naomi Nguyen
Director of Finance, Maplewood Childcare
United States·Marketing·51 to 200 employees
5.0
May 10, 2025
Verified userUsed 1 to 2 years
First payroll tool my team actually likes
We have staff in four states and multi state payroll is included rather than surcharged. Our old provider wanted an extra fee per state, which for a remote team was a real cost.
Pros
Multi state payroll is included rather than an add on fee per state.
Cons
There is no Canadian payroll. No T4, no ROE, no CPP and no EI.
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Meredith Petrov
General Manager, Kestrel Analytics
United States·Professional services·11 to 50 employees
5.0
Apr 30, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Payroll stopped being the thing I dread
New hire onboarding used to be a folder of PDFs and a week of chasing. Now they get a link, fill in their own W-4 and direct deposit, and they are in the next run. We hired six people last year and it was a non event every time.
Pros
Contractor payments and January 1099 filing are part of the base product.
Cons
Resolving an agency tax notice can take weeks.
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Sarah Okafor
People Operations Lead, Redbrick Property Group
United States·Marketing·1 to 10 employees
5.0
Jan 17, 2025
Verified userLinkedIn confirmedUsed 2 or more years
First payroll tool my team actually likes
I am not a payroll person and I run payroll in about three minutes every other Friday. Form 941 and our state filings happen without me knowing they happened. That is exactly what I wanted and never got from our previous provider.
Pros
Running payroll takes about three minutes once it is set up.
Cons
Resolving an agency tax notice can take weeks.
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Rebecca Grimaldi
Director of Finance, Beacon Legal Partners
Canada·Ecommerce·1 to 10 employees
5.0
Dec 10, 2024
Verified userLinkedIn confirmedUsed 1 to 2 years
Three clicks and everyone is paid
We have staff in four states and multi state payroll is included rather than surcharged. Our old provider wanted an extra fee per state, which for a remote team was a real cost.
Pros
Benefits and 401(k) deductions sync back to payroll correctly.
Cons
Support has slowed noticeably as the company has grown.
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Sasha Choi
Owner, Trailhead Bicycles
United States·Healthcare·11 to 50 employees
5.0
Nov 30, 2024
Used 2 or more years
The filings just happen
Benefits sync back to payroll so deductions are simply right. No spreadsheet, no reconciliation, no discovering an error in March.
Pros
Benefits and 401(k) deductions sync back to payroll correctly.
Cons
The per person fee makes it expensive past roughly 40 employees.
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Danielle Larkin
General Manager, Cedar & Vine Interiors
United States·Ecommerce·51 to 200 employees
3.0
Nov 22, 2024
Verified userUsed less than 6 months
Support got worse as they got bigger
At twelve people it was excellent value. At forty the monthly bill is real money and I have started pricing alternatives. The product has not got worse, we just got bigger and the model scales against us.
Pros
Running payroll takes about three minutes once it is set up.
Cons
Resolving an agency tax notice can take weeks.
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Joelle Ortiz
Finance Manager, Hillcrest Family Clinic
United States·Transport and logistics·11 to 50 employees
5.0
Oct 4, 2024
LinkedIn confirmedUsed 2 or more years
Three clicks and everyone is paid
Benefits sync back to payroll so deductions are simply right. No spreadsheet, no reconciliation, no discovering an error in March.
Pros
Multi state payroll is included rather than an add on fee per state.
Cons
Some HR features are gated to the Premium tier at a large jump in price.
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Emilio Jenkins
Finance Manager, Blackstone Contracting
United States·Transport and logistics·1 to 10 employees
5.0
Sep 23, 2024
Verified userUsed 6 to 12 months
Three clicks and everyone is paid
We have staff in four states and multi state payroll is included rather than surcharged. Our old provider wanted an extra fee per state, which for a remote team was a real cost.
Pros
Running payroll takes about three minutes once it is set up.
Cons
The per person fee makes it expensive past roughly 40 employees.
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Dana Jimenez
Head of Operations, Bluewater Consulting
United States·Ecommerce·1 to 10 employees
5.0
Jul 28, 2024
Verified userUsed less than 6 months
The filings just happen
New hire onboarding used to be a folder of PDFs and a week of chasing. Now they get a link, fill in their own W-4 and direct deposit, and they are in the next run. We hired six people last year and it was a non event every time.
Pros
Multi state payroll is included rather than an add on fee per state.
Cons
Reporting is thin compared with ADP or Paychex.
Ease of use
Value for money
Customer service
Functionality
5 found this helpful
Harold Nowak
Chief of Staff, Clearview Windows
United States·Retail·11 to 50 employees
4.0
Jun 26, 2026
Verified userLinkedIn confirmedUsed 1 to 2 years
Onboarding a new hire takes minutes now
I am not a payroll person and I run payroll in about three minutes every other Friday. Form 941 and our state filings happen without me knowing they happened. That is exactly what I wanted and never got from our previous provider.
Pros
Multi state payroll is included rather than an add on fee per state.
Cons
Reporting is thin compared with ADP or Paychex.
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Curtis Marchetti
Office Manager, Fairview Veterinary
Other·Financial services·51 to 200 employees
4.0
Dec 7, 2025
LinkedIn confirmedUsed less than 6 months
Payroll stopped being the thing I dread
Benefits sync back to payroll so deductions are simply right. No spreadsheet, no reconciliation, no discovering an error in March.
Pros
Benefits and 401(k) deductions sync back to payroll correctly.
Cons
Reporting is thin compared with ADP or Paychex.
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Tomas Adeyemi
VP of Sales, Clearview Windows
United States·Education·1 to 10 employees
5.0
Oct 31, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Onboarding a new hire takes minutes now
New hire onboarding used to be a folder of PDFs and a week of chasing. Now they get a link, fill in their own W-4 and direct deposit, and they are in the next run. We hired six people last year and it was a non event every time.
Pros
New hire onboarding handles the I-9, W-4 and direct deposit without paper.
Cons
There is no Canadian payroll. No T4, no ROE, no CPP and no EI.
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Otis Delacroix
Director of Finance, Kestrel Analytics
Canada·Accounting·1 to 10 employees
5.0
Jul 23, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Three clicks and everyone is paid
Benefits sync back to payroll so deductions are simply right. No spreadsheet, no reconciliation, no discovering an error in March.
Pros
Running payroll takes about three minutes once it is set up.
Cons
Support has slowed noticeably as the company has grown.
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Uma Ojeda
Office Manager, Aurora Print House
Other·Financial services·11 to 50 employees
4.0
Mar 28, 2025
Verified userUsed 1 to 2 years
Onboarding a new hire takes minutes now
I am not a payroll person and I run payroll in about three minutes every other Friday. Form 941 and our state filings happen without me knowing they happened. That is exactly what I wanted and never got from our previous provider.
Pros
Running payroll takes about three minutes once it is set up.
Cons
Reporting is thin compared with ADP or Paychex.
Ease of use
Value for money
Customer service
Functionality
4 found this helpful
Adele Lin
Director of Finance, Meridian Dental Group
United States·Legal·51 to 200 employees
5.0
Feb 21, 2025
Verified userLinkedIn confirmedUsed 2 or more years
First payroll tool my team actually likes
New hire onboarding used to be a folder of PDFs and a week of chasing. Now they get a link, fill in their own W-4 and direct deposit, and they are in the next run. We hired six people last year and it was a non event every time.
Pros
Form 941, 940, W-2 and 1099-NEC filings are automatic and included, in all 50 states.
Cons
Some HR features are gated to the Premium tier at a large jump in price.
United States
Canada