United States·Professional services·11 to 50 employees
2.0
Dec 5, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Steeper than we were told
Support quality varies enormously depending on who you get and whether you go through Sage or the partner. One call solved a payroll issue in ten minutes. The next took nine days for something simpler. That inconsistency is hard to plan around.
Pros
Cost to complete that is calculated, not guessed
Cons
Implementation is a real project with real internal work
Ease of use
Value for money
Customer service
Functionality
Response from the vendorDec 17, 2025
Thank you for the feedback. We know field access matters to contractors and we would welcome the chance to show you the mobile options available. Please reach out to your Sage partner.
2 found this helpful
Kevin Wesley
Director of Finance, Bluewater Consulting
United States·Software·11 to 50 employees
5.0
Aug 17, 2025
Verified userLinkedIn confirmedUsed less than 6 months
We finally know if a job is making money
QuickBooks told us we were profitable at the end of the year. This tells us whether this job is profitable this week. That is the entire difference and it is worth every hour of the migration.
Pros
Certified payroll for prevailing wage work
Cons
Field and mobile experience is effectively absent
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Noor Pemberton
General Manager, Hillcrest Family Clinic
United States·Manufacturing·1 to 10 employees
4.0
Aug 15, 2025
LinkedIn confirmedUsed 6 to 12 months
QuickBooks could not answer the only question that mattered
Committed costs from purchase orders and subcontracts show up before the invoice arrives, so I see the overrun coming instead of discovering it at closeout. We have changed how we bid because of what it showed us.
Pros
Real time job costing that answers the only question
Cons
Field and mobile experience is effectively absent
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Felicia Guerrero
People Operations Lead, Foundry Road Studios
United States·Financial services·1 to 10 employees
3.0
Aug 11, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
Great once you are through implementation
The estimating module is powerful and it needs weeks of setup with your own assemblies and costs before it earns its place. We nearly abandoned it in month two. A year in it is the thing we would not give up.
Pros
Committed cost visibility before invoices arrive
Cons
Interface is dated Windows software
Ease of use
Value for money
Customer service
Functionality
Response from the vendorAug 19, 2025
Thank you for the feedback. We know field access matters to contractors and we would welcome the chance to show you the mobile options available. Please reach out to your Sage partner.
2 found this helpful
Joelle Forsythe
Accountant, Ironwood Fabrication
Other·Construction·11 to 50 employees
4.0
Jul 22, 2025
Verified userUsed 2 or more years
QuickBooks could not answer the only question that mattered
AIA G702 and G703 come out of the system correctly. We built those in Excel for nine years and every single one was a chance to make an expensive mistake.
Pros
Cost to complete that is calculated, not guessed
Cons
Support quality is inconsistent across the channel
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Olivia Bhatt
Managing Partner, Foundry Road Studios
United States·Accounting·1 to 10 employees
5.0
Jul 18, 2025
Verified userUsed 1 to 2 years
AIA billing without a spreadsheet
QuickBooks told us we were profitable at the end of the year. This tells us whether this job is profitable this week. That is the entire difference and it is worth every hour of the migration.
Pros
Real time job costing that answers the only question
Cons
Support quality is inconsistent across the channel
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Hassan Chaudhary
Office Manager, Copper Mountain Brewing
Canada·Healthcare·201 to 500 employees
4.0
Jul 18, 2025
Verified userUsed 2 or more years
Certified payroll stopped being a nightmare
AIA G702 and G703 come out of the system correctly. We built those in Excel for nine years and every single one was a chance to make an expensive mistake.
Pros
AIA G702 and G703 progress billing built in
Cons
Implementation is a real project with real internal work
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Greta Donnelly
Operations Manager, Ironwood Fabrication
United States·Professional services·201 to 500 employees
5.0
Feb 21, 2025
Verified userLinkedIn confirmedUsed 6 to 12 months
We finally know if a job is making money
AIA G702 and G703 come out of the system correctly. We built those in Excel for nine years and every single one was a chance to make an expensive mistake.
Pros
Committed cost visibility before invoices arrive
Cons
Estimating needs weeks of setup to be useful
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Paige Villareal
Accountant, Granite Peak Roofing
Canada·Hospitality·1 to 10 employees
2.0
Jan 25, 2025
Verified userUsed less than 6 months
Support depends on who picks up
Our superintendents cannot use it on site in any meaningful way, so daily logs and time still come in on paper and get keyed by the office. That is a whole job that should not exist in 2026 and it is the single biggest gap.
Pros
Cost to complete that is calculated, not guessed
Cons
Interface is dated Windows software
Ease of use
Value for money
Customer service
Functionality
Response from the vendorFeb 4, 2025
Thank you for the feedback. We know field access matters to contractors and we would welcome the chance to show you the mobile options available. Please reach out to your Sage partner.
2 found this helpful
Ursula Sinclair
Head of Operations, Meridian Dental Group
Canada·Marketing·1 to 10 employees
1.0
Jan 23, 2025
Verified userLinkedIn confirmedUsed 2 or more years
The field experience does not exist
Support quality varies enormously depending on who you get and whether you go through Sage or the partner. One call solved a payroll issue in ten minutes. The next took nine days for something simpler. That inconsistency is hard to plan around.
Pros
Retainage tracked on both receivables and payables
Cons
Field and mobile experience is effectively absent
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJan 25, 2025
Thank you for the feedback. We know field access matters to contractors and we would welcome the chance to show you the mobile options available. Please reach out to your Sage partner.
2 found this helpful
Dominic Donovan
Accountant, Willow & Ash Salons
United States·Construction·11 to 50 employees
5.0
Aug 12, 2024
Used less than 6 months
AIA billing without a spreadsheet
Committed costs from purchase orders and subcontracts show up before the invoice arrives, so I see the overrun coming instead of discovering it at closeout. We have changed how we bid because of what it showed us.
Pros
Certified payroll for prevailing wage work
Cons
Interface is dated Windows software
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Uma Nascimento
Studio Director, Redbrick Property Group
United States·Retail·1 to 10 employees
4.0
Jul 23, 2024
LinkedIn confirmedUsed 2 or more years
QuickBooks could not answer the only question that mattered
Retainage tracked on receivables and payables both. Our old system handled one side and we chased the other in a spreadsheet that was always wrong.
Pros
Real time job costing that answers the only question
Cons
Support quality is inconsistent across the channel
Ease of use
Value for money
Customer service
Functionality
2 found this helpful
Marisol Ferrari
Bookkeeper, Northern Star Staffing
Canada·Legal·11 to 50 employees
3.0
Feb 22, 2026
Verified userUsed 1 to 2 years
Estimating needs real setup before it pays
Implementation was three months and genuinely hard. Our data was a mess and the chart of accounts had to be rebuilt for job costing. Worth it, and nobody told us how much of the work would be ours.
Pros
Retainage tracked on both receivables and payables
Cons
Estimating needs weeks of setup to be useful
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Portia Chaudhary
VP of Sales, Silverbirch Accounting
Other·Professional services·1 to 10 employees
4.0
Oct 6, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
AIA billing without a spreadsheet
Retainage tracked on receivables and payables both. Our old system handled one side and we chased the other in a spreadsheet that was always wrong.
Pros
Real time job costing that answers the only question
Cons
Implementation is a real project with real internal work
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Vera Bell
Director of Finance, Beacon Legal Partners
United States·Retail·11 to 50 employees
1.0
Aug 24, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
The field experience does not exist
Support quality varies enormously depending on who you get and whether you go through Sage or the partner. One call solved a payroll issue in ten minutes. The next took nine days for something simpler. That inconsistency is hard to plan around.
Pros
Certified payroll for prevailing wage work
Cons
Estimating needs weeks of setup to be useful
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Rosalind Donnelly
Studio Director, Trailhead Bicycles
Canada·Professional services·11 to 50 employees
4.0
May 27, 2025
LinkedIn confirmedUsed 1 to 2 years
We finally know if a job is making money
AIA G702 and G703 come out of the system correctly. We built those in Excel for nine years and every single one was a chance to make an expensive mistake.
Pros
Cost to complete that is calculated, not guessed
Cons
Implementation is a real project with real internal work
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Ines Whelan
Director of Finance, Summit Physio
Canada·Transport and logistics·51 to 200 employees
3.0
Apr 3, 2025
Verified userUsed 2 or more years
Windows software in a mobile industry
The estimating module is powerful and it needs weeks of setup with your own assemblies and costs before it earns its place. We nearly abandoned it in month two. A year in it is the thing we would not give up.
Pros
Cost to complete that is calculated, not guessed
Cons
Implementation is a real project with real internal work
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Rachel Ferreira
VP of Sales, Prairie Rose Bakery
United States·Ecommerce·1 to 10 employees
5.0
Feb 24, 2025
LinkedIn confirmedUsed 6 to 12 months
Certified payroll stopped being a nightmare
Cost to complete is real here, not a guess. My PMs see margin erosion in week three and can actually do something about it.
Pros
AIA G702 and G703 progress billing built in
Cons
Implementation is a real project with real internal work
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Ines Boucher
People Operations Lead, Hillcrest Family Clinic
United States·Legal·1 to 10 employees
5.0
Feb 10, 2025
LinkedIn confirmedUsed 2 or more years
We finally know if a job is making money
Retainage tracked on receivables and payables both. Our old system handled one side and we chased the other in a spreadsheet that was always wrong.
Pros
Committed cost visibility before invoices arrive
Cons
Implementation is a real project with real internal work
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Jasmine Rooney
Sales Director, Fairview Veterinary
United States·Software·11 to 50 employees
2.0
Feb 6, 2025
Verified userUsed 2 or more years
Steeper than we were told
Our superintendents cannot use it on site in any meaningful way, so daily logs and time still come in on paper and get keyed by the office. That is a whole job that should not exist in 2026 and it is the single biggest gap.
United States
Canada