Verified userLinkedIn confirmedUsed less than 6 months
AIA billing without a spreadsheet
AIA G702 and G703 come out of the system correctly. We built those in Excel for nine years and every single one was a chance to make an expensive mistake.
Pros
Retainage tracked on both receivables and payables
Cons
Field and mobile experience is effectively absent
Ease of use
Value for money
Customer service
Functionality
1 found this helpful
Esther Grimaldi
Studio Director, Copper Mountain Brewing
United States·Hospitality·201 to 500 employees
3.0
Jun 7, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Built for the office, not the field
It is a Windows application and it looks like one from a decade ago. Our younger PMs comment on it. Then they use it, because it answers questions nothing else answers.
Pros
Real time job costing that answers the only question
Cons
Estimating needs weeks of setup to be useful
Ease of use
Value for money
Customer service
Functionality
Response from the vendorJun 18, 2026
Thank you for the feedback. We know field access matters to contractors and we would welcome the chance to show you the mobile options available. Please reach out to your Sage partner.
0 found this helpful
Samuel Aoki
People Operations Lead, Willow & Ash Salons
United States·Marketing·1 to 10 employees
2.0
Jun 3, 2026
Verified userLinkedIn confirmedUsed less than 6 months
The field experience does not exist
Support quality varies enormously depending on who you get and whether you go through Sage or the partner. One call solved a payroll issue in ten minutes. The next took nine days for something simpler. That inconsistency is hard to plan around.
Pros
Committed cost visibility before invoices arrive
Cons
Interface is dated Windows software
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Wren Marchetti
Director of Finance, Harborline Supply
Canada·Real estate·51 to 200 employees
5.0
May 30, 2026
Verified userUsed 2 or more years
QuickBooks could not answer the only question that mattered
Cost to complete is real here, not a guess. My PMs see margin erosion in week three and can actually do something about it.
Pros
AIA G702 and G703 progress billing built in
Cons
Estimating needs weeks of setup to be useful
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Devon Sinclair
Controller, Bluewater Consulting
United States·Transport and logistics·11 to 50 employees
3.0
May 2, 2026
Verified userLinkedIn confirmedUsed 2 or more years
Great once you are through implementation
It is a Windows application and it looks like one from a decade ago. Our younger PMs comment on it. Then they use it, because it answers questions nothing else answers.
Pros
Committed cost visibility before invoices arrive
Cons
Interface is dated Windows software
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Rosalind Fairbanks
Office Manager, Lantern Creative
Canada·Construction·500+ employees
2.0
Oct 28, 2025
Verified userLinkedIn confirmedUsed 2 or more years
Steeper than we were told
Our superintendents cannot use it on site in any meaningful way, so daily logs and time still come in on paper and get keyed by the office. That is a whole job that should not exist in 2026 and it is the single biggest gap.
Pros
Retainage tracked on both receivables and payables
Cons
Interface is dated Windows software
Ease of use
Value for money
Customer service
Functionality
Response from the vendorNov 5, 2025
Thank you for the feedback. We know field access matters to contractors and we would welcome the chance to show you the mobile options available. Please reach out to your Sage partner.
0 found this helpful
Omar Vargas
Sales Director, Aurora Print House
United States·Professional services·1 to 10 employees
5.0
Oct 21, 2025
Used 6 to 12 months
Committed costs changed how we bid
Cost to complete is real here, not a guess. My PMs see margin erosion in week three and can actually do something about it.
Pros
Real time job costing that answers the only question
Cons
Support quality is inconsistent across the channel
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Michelle Norton
Practice Manager, Fairview Veterinary
United States·Financial services·11 to 50 employees
4.0
Oct 18, 2025
Verified userUsed 2 or more years
We finally know if a job is making money
Committed costs from purchase orders and subcontracts show up before the invoice arrives, so I see the overrun coming instead of discovering it at closeout. We have changed how we bid because of what it showed us.
Pros
Retainage tracked on both receivables and payables
Cons
Estimating needs weeks of setup to be useful
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Portia Nakashima
Sales Director, Meridian Dental Group
United States·Financial services·1 to 10 employees
1.0
Oct 2, 2025
Used less than 6 months
Support depends on who picks up
Our superintendents cannot use it on site in any meaningful way, so daily logs and time still come in on paper and get keyed by the office. That is a whole job that should not exist in 2026 and it is the single biggest gap.
Pros
Real time job costing that answers the only question
Cons
Support quality is inconsistent across the channel
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Felicia Bergstrom
Managing Partner, Willow & Ash Salons
United States·Legal·11 to 50 employees
4.0
Jan 23, 2025
Verified userLinkedIn confirmedUsed 1 to 2 years
Retainage tracked on both sides at last
Retainage tracked on receivables and payables both. Our old system handled one side and we chased the other in a spreadsheet that was always wrong.
Pros
AIA G702 and G703 progress billing built in
Cons
Support quality is inconsistent across the channel
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Rohan Brennan
Operations Manager, Silverbirch Accounting
United States·Construction·1 to 10 employees
5.0
Jan 22, 2025
LinkedIn confirmedUsed 6 to 12 months
AIA billing without a spreadsheet
QuickBooks told us we were profitable at the end of the year. This tells us whether this job is profitable this week. That is the entire difference and it is worth every hour of the migration.
Pros
AIA G702 and G703 progress billing built in
Cons
Estimating needs weeks of setup to be useful
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Meredith Okonkwo
HR Manager, Meridian Dental Group
United States·Retail·11 to 50 employees
5.0
Dec 14, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Retainage tracked on both sides at last
QuickBooks told us we were profitable at the end of the year. This tells us whether this job is profitable this week. That is the entire difference and it is worth every hour of the migration.
Pros
Cost to complete that is calculated, not guessed
Cons
Field and mobile experience is effectively absent
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Kendra Dubois
Head of Operations, Silverbirch Accounting
Other·Education·201 to 500 employees
3.0
Nov 2, 2024
Verified userUsed 1 to 2 years
Great once you are through implementation
Everything happens in the office. Crews on site interact with it through somebody at a desk, because the mobile story is thin. It works. It is also clearly designed around a 1990s org chart.
Pros
AIA G702 and G703 progress billing built in
Cons
Implementation is a real project with real internal work
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Cormac Ojeda
Head of Operations, Northern Star Staffing
United States·Construction·51 to 200 employees
5.0
Sep 25, 2024
Verified userLinkedIn confirmedUsed less than 6 months
AIA billing without a spreadsheet
Cost to complete is real here, not a guess. My PMs see margin erosion in week three and can actually do something about it.
Pros
Retainage tracked on both receivables and payables
Cons
Estimating needs weeks of setup to be useful
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Kyle Laroche
Sales Director, Tidewater Marine Services
United States·Healthcare·1 to 10 employees
4.0
Sep 14, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
Committed costs changed how we bid
Certified payroll for prevailing wage work used to take our bookkeeper two days a week. It is now a report. We took on more public work specifically because that constraint disappeared.
Pros
Committed cost visibility before invoices arrive
Cons
Support quality is inconsistent across the channel
Ease of use
Value for money
Customer service
Functionality
0 found this helpful
Katherine Novak
Sales Director, Summit Physio
United States·Real estate·11 to 50 employees
4.0
Sep 12, 2024
Verified userLinkedIn confirmedUsed 6 to 12 months
AIA billing without a spreadsheet
Retainage tracked on receivables and payables both. Our old system handled one side and we chased the other in a spreadsheet that was always wrong.
Pros
Committed cost visibility before invoices arrive
Cons
Support quality is inconsistent across the channel
Canada
United States